Start up: Starbucks gets pass-agg on hacking, what Uber really pays, adblocking for sociopaths, and more


Check that your backup doesn’t look like this. Photo by Mrs Gemstone on Flickr.

A selection of 8 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Adblockers are immoral » The Next Web

Martin Bryant is editor-in-chief of the site:

It comes up a lot in conversation, especially online. “Oh yes, I can’t imagine viewing the Web without the ads blocked. I accidentally switched my adblocker off yesterday and it was HORRIBLE.”

No, it really wasn’t – it was perfectly fine, you’re just being a snob. The Web works well for me with the ads displayed. It’s a point of principle – helping publishers earn money is something I want to do and feel we all should do if we consume their work. For those few, accidental minutes your adblocker was off, you were helping the publishers of the sites you visit earn income for their content that you access for free.

I hate to go all high-and-mighty-Mr-Morals, but the proud ad-blocking folk out there are happily starving sites (that they rely on for information and entertainment) of vital income. Yes, publishers (including TNW) are increasingly opting to diversify their income with ‘native ads,’ events, deals, education offerings and the like, but display ads are still an important bread-and-butter income stream. Taking delight in denying publishers that revenue shows either sociopathic tendencies or ignorance of economic realities.

There really isn’t a middle ground. If you understand the economics, you’re being selfish. If you don’t understand the economics, you’re being wilfully ignorant these days. And the alternatives (native ads, paid placement?) will surely be worse. But they may soon be inevitable.


TeslaCrypt: Following the money trail and learning the human costs of ransomware « FireEye Threat Research

Nart Villeneuve:

We tracked the victims’ payments to the cybercriminals—available because the group used bitcoin—and determined that between February and April 2015, the perpetrators extorted $76,522 from 163 victims. This amount may seem trivial compared to millions made annually on other cyber crimes, or the estimated $3m the perpetrators of CryptoLocker were able to make during nine months in 2013-14.  However, even this modest haul demonstrates ransomware’s ability to generate profits and its devastating impact on victims.

The online correspondence between the victims and the cybercriminals provides context regarding the effect on peoples’ lives. The victims were spread across the globe from students in Iran and Spain to regular folks in the United States, Brazil, Argentina, Germany, Croatia and Mongolia. Some feared being expelled from school or fired by their employers if they are unable to retrieve their files. Fathers and mothers were devastated by the loss of family photos. The TeslaCrypt ransomware also affected nonprofits, including an organization dedicated to curing blood cancer, as well as small businesses. Many of the victims were simply unable to afford to pay the ransom and gave up.

Some of the conversations are heartbreaking. Weirdly, the extortionists sometimes cut their price for personal circumstances.


Can Google outsell Amazon and eBay? » WSJ

Google will launch buy buttons on its search-result pages in coming weeks, a controversial step by the company toward becoming an online marketplace rivaling those run by Amazon.com and eBay.

The search giant will start showing the buttons when people search for products on mobile devices, according to people familiar with the launch.

The buttons will accompany sponsored—or paid—search results, often displayed under a “Shop on Google” heading at the top of the page. Buttons won’t appear with the nonsponsored results that are driven by Google’s basic search algorithm…

…Some retailers said they worry the move will turn Google from a valuable source of traffic into a marketplace where purchases happen on Google’s own websites. The retailers, who wouldn’t voice their concerns publicly, fear such a move will turn them into back-end order takers, weakening their relationships with shoppers.

Mobile-only (to begin with). Wonder if this will be tried in Europe, where the concern over this is more substantial.


I was an undercover Uber driver » Philadelphia City Paper

Emily Guendelsberger, who was that undercover driver:

it’s no wonder the taxi industry is having so much trouble competing with Uber — taxi companies have to pay to maintain, acquire and insure all the cars in a taxi fleet. Uber’s drivers shoulder that burden themselves, with expenses eating around 20% of total gross fares. And Uber’s gross fares, according to a Business Insider tipster, are expected to hit $10 billion in 2015.

And it makes complete sense for Uber to continue cutting fares to as cheap as possible while flooding the market with more and more drivers and encouraging people to use Uber for shorter and shorter distances — all of which correlate with reduced take-home pay for each individual driver…

…after 100 rides, I felt like I had enough [data] to work with. Over that duration, during which I maintained a 4.83 [star] adjusted rating, high enough to qualify me for Uber’s VIP program, Uber would say I “earned” $17 an hour in gross fares. But subtract the 28% that went to Uber and the 19% that went to expenses, and I actually made $9.34 an hour (plus a grand total of $16 in tips, $10 of which were for meeting up with a guy who left his Porsche keys in my backseat).

Driving for UberX isn’t the worst-paying job I’ve ever had. I made less scooping ice cream as a 15-year-old, if you don’t adjust for inflation. If I worked 10 hours a day, six days a week with one week off, I’d net almost $30,000 a year before taxes.

But if I wanted to net that $90,000 a year figure that so many passengers asked about, I would only have to work, let’s see …

27 hours a day, 365 days a year.


Who’s responsible when a driverless car crashes? Tesla’s got an idea » WSJ

Mike Ramsey:

The Palo Alto, Calif., electric-car maker soon will begin activating semiautonomous features, including the capability to pass other cars without driver intervention, in its Model S sedans. A driver can trigger the passing function by hitting the turn signal, according to people familiar with the technology. That action not only tells the car it can pass, but also means the driver has given thought to whether the maneuver is safe.

While it might seem a minor detail, having drivers activate the turn signal could help auto makers like Tesla avoid a regulatory pile up.


Starbucks blaming passwords, victims doesn’t fix the problem; burning questions about attack remain » Bob Sullivan

Sullivan first pointed to the hacking of Starbucks app passwords, and now has had to tear down the spin put up around it by the company:

these positions are meant to create the impression that there’s nothing wrong with the way Starbucks is processing payments, and in fact, some journalists declared that to be the case. Fortune magazine wrote “Starbucks says its popular mobile app has not been hacked, contradicting multiple media reports that intruders have hijacked the accounts of hundreds of the coffee chain’s customers…” Starbucks actually never denied that intruders had hijacked consumers accounts, and anyone can find victims complaining about just that with a few moment’s work, but some journalists seemed eager to clear Starbucks of any culpability in the issue.

That’s unfortunate, because my email this week makes it clear that plenty of Starbucks customers are pretty angry at the way this issue has been handled, and many of them don’t appreciate being blamed for having their money stolen after they placed their trust in Starbucks.


Green lights for our self-driving vehicle prototypes » Official Google Blog

Chris Urmson, director of the self-driving car project:

We’ve been running the vehicles through rigorous testing at our test facilities, and ensuring our software and sensors work as they’re supposed to on this new vehicle. The new prototypes will drive with the same software that our existing fleet of self-driving Lexus RX450h SUVs uses. That fleet has logged nearly a million autonomous miles on the roads since we started the project, and recently has been self-driving about 10,000 miles a week. So the new prototypes already have lots of experience to draw on—in fact, it’s the equivalent of about 75 years of typical American adult driving experience.

Each prototype’s speed is capped at a neighborhood-friendly 25mph, and during this next phase of our project we’ll have safety drivers aboard with a removable steering wheel, accelerator pedal, and brake pedal that allow them to take over driving if needed. We’re looking forward to learning how the community perceives and interacts with the vehicles, and to uncovering challenges that are unique to a fully self-driving vehicle—e.g., where it should stop if it can’t stop at its exact destination due to construction or congestion.


Samsung’s Tizen Store is available in 182 countries and with 25 apps at launch » Malaysian Digest

At launch, the Tizen Store has 25 apps spread across four categories (games, apps to plan new resolutions, photography and EA games). Of the 25 apps, 14 of them are gaming while photography takes second spot with 6 apps.

There is currently only one device that supports the Tizen Store which is the Samsung Z1. Announced last June, the Samsung Z1 is now only sold in India and Bangladesh. Samsung initially wanted to launch the Z1 and other Tizen-powered smartphones in more markets, but things did not turn out as planned.

“Things did not turn out as planned” is putting it mildly.


Start up: Apple Watch’s big security hole, iPhone rumours!, fight for your right to be forgotten, and more


Forgetful sign. Photo by mikecogh on Flickr.

A selection of 8 links for you. Go on, click them. I’m charlesarthur on Twitter. Observations and links welcome.

Watch OS 1.0 lacks the necessary security features to dissuade thieves » iDownloadblog

Jeff Benjamin:

The Apple Watch contains security measures to prevent thieves from accessing your data, but it doesn’t include the necessary features to dissuade thieves from trying to steal your device to begin with.

The problem stems from the lack of an Activation Lock-like feature on Watch OS 1.0.

Unlike the iPhone, if someone steals your Apple Watch, they can easily reset the device (bypass the passcode), and pair it with a new iPhone logged in to a different iCloud account. In other words, it’s totally feasible to steal an Apple Watch and set it up on a different device as if you just purchased it from an Apple Store.

What a colossal security oversight. Bad, bad, bad.


Maybe Samsung is starting to think wearables through more carefully » ReadWrite

Brian Rubin:

Samsung’s new software development kit for its homegrown mobile OS Tizen offers a few hints about its upcoming Gear A smartwatch (codenamed Orbis)—namely, that it will probably sport a round display and a rotating bezel for taking a spin through the interface.

More important, though, the SDK also suggests that Samsung is taking a more measured approach to its new wearable—one that bodes well for its future efforts in the area.

Rotating bezel sounds a clever idea… until you try to think what you’d control with it. OK, it was a great idea on the iPod for scrolling through a long list. But on a watchface, you’d be obscuring part of the list at least once every revolution.


Introducing Windows 10 Editions » Microsoft

There’s Home, Pro, Enterprise, Education, and…

Windows 10 Mobile is designed to deliver the best user experience on smaller, mobile, touch-centric devices like smartphones and small tablets. It boasts the same, new universal Windows apps that are included in Windows 10 Home, as well as the new touch-optimized version of Office. Windows 10 Mobile offers great productivity, security and management capabilities for customers who use their personal devices at work. In addition, Windows 10 Mobile will enable some new devices to take advantage of Continuum for phone, so people can use their phone like a PC when connected to a larger screen.

Windows 10, a break from the past of confusing SKUs. Also: Windows Mobile. We have always been at war with Eurasia. (There’s a Mobile Enterprise version too.)


Next A9-based iPhone predicted to have 12MP camera, 2GB RAM, rose gold and more, mass production in August » Mac Rumors

As it’s never too early for “next iPhone” rumours, Joe Rossignol channels KGI Securities’ Ming-Chi Kuo (who has done OK on this stuff before):

The main selling point of the so-called “iPhone 6s” and “iPhone 6s Plus” will be Force Touch, the pressure-sensitive display technology built into Apple Watch and new MacBook trackpads. Other predicted features for Apple’s next iPhone, many of which have already been rumored, include an A9 processor with 2GB of RAM, improved 12-megapixel camera, a new Rose Gold colour option, possible sapphire cover lenses and more.

2GM of RAM is overdue. Unsure about the Force Touch thing: would that make the phone thicker? Would it work all over the screen? It might get rid of a moving part that’s probably prone to break (the home button) which could still have a sapphire lens for the fingerprint unlock. Might.

The most surprising forecast is that there won’t be a refashioned 4in model. Will the 5S remain on sale, but ageing? Or are the larger screens the only future?


Fitbit IPO rides on persuading you to dust off your wristband » Bloomberg Business

Caroline Chen:

Some Fitbit users have found they can use smartphone apps to count steps instead of having to wear a wristband. For others, the novelty just wore out. Catherine Toth Fox bought her Fitbit Charge, which sells for $129.95, in January and was done with it after a month.
“I stopped using it when I figured out how much activity it took me to hit 10,000 steps,” the Honolulu freelance writer, 40, said in an e-mail. “I realized very quickly that I was already reaching that goal just by my normal daily activities, so there was no need to have a device to tell me that anymore.” She gave the Fitbit to her mother, who uses it daily. Her husband, on the other hand, has never taken his out of the box.
Keeping users engaged will matter even more as Fitbit increases its offerings to employers. The device maker’s corporate wellness program lets companies buy Fitbits for their workers and monitor their health via a dashboard. For companies that are self-insured, encouraging employees to exercise more can help reduce the firm’s health bill.

That “I figured out how much was enough” point is an important one: it sets a ceiling even on active users.


How Google’s top minds decide what to forget » WSJ

Lisa Fleisher and Sam Schechner:

Google has only been removing results from European domains such as Google.fr or Google.co.uk—but not Google.com, even when accessed in Europe. That can make it simple to find results that have been removed, leading regulators to issue an opinion saying Google’s position didn’t go far enough.

Regulators say their position holds and that Google should comply or face legally binding orders to do so.

“Their position will have to change,” said Isabelle Falque-Pierrotin, head of the CNIL, France’s data-protection regulator, as well as chairwoman of a pan-European advisory body that includes all EU privacy regulators.

Another confrontation looms. (Clever headline, too.)


Google wins privacy case, allowed not to forget in Finland » Ars Technica UK

The (original) headline here is misleading. Let’s see why in this Glyn Moody article:

As the news site yle.fi reports, the case concerned a Finnish man’s business “blunders,” which he claimed were harming him because they continued to turn up in Google’s search results. After Google refused a request to remove them, the man appealed to Finland’s Data Protection Ombudsman. The latter pointed out that “Finland’s business register lists the man as still being involved in business operations, including debt collection.” That presumably meant the links to stories about his past would still be relevant to people who were seeking information about the person in question now. As such, there was no reason for Google to be forced to delete those hits from its search results page.

Ah, so this is an appeal. Which means the “RTBF” (or RTBdelinked) does apply in Finland. As the article continues by explaining:

Finland’s Data Protection Ombudsman is currently dealing with around 30 other complaints about Google’s refusal to delete results. According to the article, “In Finland there have been close to 3,700 requests [to Google] to remove information from roughly 12,000 search results. Google has conformed to about 45%.” This is close to its average compliance rate of 40% across the EU, where Google has received 250,000 requests to remove information from more than 900,000 search engine results.

So in fact the RTBF is enacted *more* strongly in Finland than elsewhere in Europe, on average. After I pointed this out to Moody, he tweaked the headline to “Google wins privacy case, allowed this time not to forget in Finland”.

People get worked up over the RTBF, even though it rests on the same principle as that preventing US companies from grabbing data from Europeans and abusing it. They like the latter, but not the former; except they’re indivisible because of their origin.


Apple Watch vs Android Wear: Why most smartwatches still suck for women » iMore

Serenity Caldwell:

When I first heard about Android Wear last year, I thought the folks behind the OS were doing a lot of things right. And I still do: the approach to notifications is smart, custom watch faces are neat, and Google Now — while creepy — works exceptionally well at providing smart information for your day.

There’s only one problem: There’s not a single Android Wear device designed to fit a small-wristed person.

If wearable technology is the next big thing for our tech-connected society, why is Apple the only company paying attention to the smaller-wristed set? Lady or dude, there are quite a few people on this earth whose arms don’t resemble the trunk of a Sequoia tree — many of whom would be excited to use a smartwatch. I was thrilled when Apple announced multiple sizes for the Apple Watch, and moreover that both were reasonably-sized for the wrist; sadly, I have yet to find an Android Wear device that will fit on my wrist without making it look like the technology equivalent of an iron shackle.


Android (and Apple, and BlackBerry, and Microsoft Mobile) handset profitability – the Q1 scorecard (updated)


Quality. Profitable. Photo by Thomas Hawk on Flickr.

At the end of January, I drew together the figures from the fourth quarter of 2014 to look at how profitable making smartphones was for companies including Apple, Samsung, HTC, LG, and Sony. The approximate answer was: not very, unless you were Samsung or Apple.

Another quarter gone: time again to see if anyone is faring any better. As a bonus I’m also throwing in Microsoft Mobile and BlackBerry.

Proceed with caution

A few words first on procedure. I look at the companies’ financial statements and information about the smartphone shipments, revenues and operating margin of their handset divisions. In some cases they don’t give this explicitly, or they give some but not all of the numbers, which have to be estimated or wrangled by triangulating with analysts’ data. (I tend to use IDC and/or CounterPoint, who I’ve found to be reliable.)

Some people have wondered why I use operating margin rather than gross profit to calculate these numbers. There’s an important difference. “Gross profit” is what you have left over after subtracting the cost of the goods in the product, and the cost of making it, and the cost of getting it to the customer. It’s a number that flatters a business because it doesn’t take into account all the other costs involved in running that business – such as paying sales, general and administrative [SG&A] staff, marketing, R+D (which comes out of your current cash, and is an investment in the future of the business), and all the other things you think of as “keeping the lights on”. If selling your products doesn’t cover all those costs, then you don’t actually have a viable business.

The Motorola finesse

This was why it used to bug me when Motorola Mobility’s people would say that it “made money on each handset it sold” selling its low-priced devices while owned by Google. Sure – it made money on gross margin. It wasn’t a lie, but it was economical with the truth, a comment made perhaps in the knowledge that most journalists wouldn’t ask “you mean on gross margin or operating margin?”

Motorola Mobility was fabulously unprofitable; its losses, once you included SG&A and R&D, were dramatic. Between the second quarter of 2012 (when Google took it over) and the first quarter of 2014, Motorola’s total revenues were $10.98bn. Its losses, once you took account of those costs, were $1.9bn, or 17 cents for every dollar of sales. Motorola never had a profitable quarter while inside Google. In fact if you take its entire life after being spun off from the larger organisation at the start of 2010 to the start of 2014, over 17 quarters just two showed operating profit, totalling $160m. Total operating losses, including those profits: $2.47bn on revenues of $30.6bn. Now it has been swallowed by Lenovo, which promises to make it profitable. We’ll see.

So don’t let glib answers fool you. There are lots of way to talk about “profit”. Here’s mine. (“ASP” is average selling price, across the company’s whole portfolio of smartphones.)

So how was Q1 for you?

With the numbers now in from all the top-line handset makers (who you’d expect would be the profitable ones), here are the numbers. (An asterisk means the number isn’t absolute, and the reason for each is explained below the table.)

OEM Handset
revenue
US$ (approx)
Operating profit US$m Operating
margin %
handsets shipped Implied ASP per phone Implied profit per phone
HTC $1.35bn $0.89m 0.06% 5.0m $270 $0.18
Sony $2.28bn –$461m -20.2% 7.9m $288.70 –$58.40
LG $3.25bn $79.85m 2.46% 15.4m $210.79 $5.18
Samsung $22.53bn $2.47bn* 10.96% 83.3m* $250.88 $29.65
Total for top-end Android $29.41bn $2.09bn 7.1% 111.6m $263.50 $18.73
Lenovo $2.82bn* -$218m -7.7% 18.7m $150.80* -$10.28
Top-end Android inc Lenovo $32.23bn $1.87bn 5.80% 130.3m $247.35 $14.35
Apple $40.28bn $11.27bn (at 28% margin) 28% (est) 61.17m $658.53 $184.20
Microsoft Mobile $1.03bn –$369m -35.8% 8.6m $119.70 –$54.00
BlackBerry $274m –$156.88m -57.2% 1.3m $210.77 –$120.68

Assumptions
HTC: I’ve assumed that all the first-quarter revenue is for HTC phones – which isn’t true, given that it also now offers the HTC Re and made the Nexus 9 tablet sold by Google. (Sales were likely pretty small, since it didn’t show up in IDC’s tablets category where the smallest number was about 1m, and you’d expect that Amazon sold more. I understand Nexus 9 shipments in Q4 were just 70,000; the number would be substantially smaller in Q1.)
The 5m phones number comes from one of the big analysis companies that tracks smartphone shipments. (Not sure I have their permission to say who, but they’re very reliable.)
The operating margin isn’t a mistake – it really is $890,000 after conversion. HTC truly lives on the edge; and has been spending on R+D for its virtual reality headset. The phones are probably more profitable than this suggests; the Nexus 9 and Re probably aren’t, but it’s unlikely they contribute much to revenue.

Sony: Currency converted using the yen rate for the quarter cited in Sony’s results presentation. The huge operating loss is a puzzler: Sony’s explanation in its financials is that besides the dollar’s appreciation hitting costs, it was due to “the recording of intellectual property related reserves in the current quarter”. I don’t know what the IP-related issues are; is Sony gearing up for a court fight with someone? (Microsoft, over Android licensing?)

LG: Currency converted from Korean won using the same conversion rate as Samsung.

Samsung: the company doesn’t give exact figures for its smartphone shipments; it coyly said in its investor call it had shipped 99m mobile phones including featurephones and that smartphones were in the “mid-80s percent”. This is IDC’s number.
Its smartphone revenues calculated on the prevailing won-dollar exchange rate on 31 March, and the basis that those 15.7m featurephones had a shipping price of $15, and that the “about nine million” (quote from the earnings call) tablets had a shipping price of $175.
Samsung gives operating profit for its entire “IM” division, which includes its PC divison. I’m assuming these make zero profit, or not enough to perturb the figures. If any of its PCs, tablets or featurephones makes a profit, that reduces the per-handset smartphone profit.

Lenovo: now owns Motorola, which is dragging down its results, as it does everywhere. Assumptions: the 2.5m tablets it sold went for an ASP of $100 and made zero profit; a higher tablet ASP and profit means the smartphone business did worse. Another assumption: Moto360 smartwatch sales didn’t add materially to revenues, and didn’t lose money. (You can argue about this. It reduces the smartphone revenue, but boosts profitability if the Moto360 sold well at what was probably a loss or breakeven.)

Lenovo is odd in that its smartphone business is now partitioned into two – there’s the Lenovo brand, which sells almost entirely in China (and recently in India, a little), and the Motorola brand, which sells much more widely. The Lenovo brand phones have really low ASPs – historically, around the $100 mark. The Motorola ones have much higher ASPs – about $230 in the most recent quarter. None of it is profitable, though; even before Motorola the mobile business was losing money, and there are various unspecified writeoffs of unspecified amounts in the latest quarter that make the losses even worse. Lenovo says it’s aiming to get Motorola profitable within 4-6 quarters of acquisition. So that’s by the middle of 2016.

Trouble for Lenovo is that it hasn’t made a profit with low ASP phones, and it’s not making one with Motorola’s high ASP ones. Perhaps it hopes the profit will come with scale (or the departure of rivals?).

Top-end Android cumulatively: clearly, Samsung dominates: it has 30 times more profit than its nearest rival (LG) on about 5 times as many phones.

Apple: we have to assume Apple’s iPhone operating profit margin at 28%, because it doesn’t break out divisional profits; all costs are assigned across the company. (You could estimate it by taking iPhone revenues as a percentage of the total, and assigning that percentage of all other costs to it.)

Microsoft Mobile: I previously set out all the calculations used here (which exclude writedowns on intangibles). Specific assumptions: its featurephones have an ASP of $15 and make $5 profit per handset; sales and marketing was $300m per quarter. Mobile is a terrible business for Microsoft, but it has to stick with it.

BlackBerry: these are the figures for its quarter to the end of February. I looked at those in detail, and found that services and software have consistent gross profit margins of about 82%. Subtract that from the gross profit, and you get a total gross profit for handsets of $21.20m. Now we have to subtract operating expenses from that; assuming those are proportional to the revenues from each slice of its business (hardware, software, services) we take away 42%x $424m = $178.08m to get the operating profit for BB’s handsets. It’s negative.
Handsets are an even worse business for BlackBerry than for Microsoft – and BlackBerry can’t bear the losses like Microsoft can. Tick tock.

Questions you’re asking:

1) Where’s Lenovo (including Motorola)?
Hasn’t reported yet; calendar Q1 is the end of its financial year, and it takes an age putting together its results. Might have them some time in, who knows, June. (It seems to have shipped 18.8m phones in the quarter, down year-on-year from the 19.1m Lenovo and Motorola shipped when separate.)

There, it’s now included.

2) What about Xiaomi/Huawei?
Though they’re big players in shipments (15.3m and 17m respectively), Xiaomi doesn’t publish numbers anywhere I can find (pointers welcome), and Huawei doesn’t break out any detail from its mobile division – though a year ago it said it was operating just ahead of break-even.

Comparison

Sequential quarter comparisons are usually odious, especially if you look from the Christmas quarter to the new year one; shipments fall, revenues fall and stuff gets cheaper as companies try to shift unsold stock and get ready for New Things. Bearing that in mind, looking back at the Q4 figures, we find that:
• HTC’s margins worsened quite a lot; handset ASP stayed fairly steady.
• Sony’s ASP dropped a lot, from $305 to $288.70.
• LG actually improved its operating margin, kept revenues and shipments up, and saw only a slight dip in ASP
• Samsung kept revenues up while increasing shipments – hence a big drop in ASP, from $306 to $250.88 – and improved operating margins and profit
• Apple saw shipments fall (as expected), a slight fall in ASP but per-handset profit remained almost the same. And it’s still taking all the money.

Coming up…

In a followup post, I’ll look at ASP trends for these companies, and what they suggest about the challenges facing these companies – particularly Sony – and also the question of whether Samsung might withdraw from the PC business altogether. (It pulled out of Europe last year.) Stay tuned.

Start up: tablets sink further, Indiegogo’s vaporware campaigns, pricing Apple Watch, and more


Available in Lego before it reached Windows Phone. Photo by Ochre Jelly on Flickr. (See their photostream for how they achieved this “impossible” shot.)

A selection of 9 links for you. Set them free. I’m charlesarthur on Twitter. Observations and links welcome.

Game of fear: the story behind GamerGate » Boston Magazine

Zachary Jason with a fabulously detailed yet clear recitation of what most of us know:

[Eron] Gjoni, a software engineer, had set out to construct a machine to destroy his ex. Every written word Quinn had ever entrusted with him—all of her flirtations, anxieties, professional grudges, and confessions about her family and sex life—would serve as his iron and ore. He scoured their entire text and email history, archiving and organizing Quinn’s private information on his laptop and cell phone. Then he typed it all in black and white — minus, of course, the tones in their voices, their laughter and tears, and any context whatsoever.

Of course, Gjoni could have just deleted the document, along with Quinn’s phone number and email address, and tried to woo one of the millions of other women on OkCupid or joined any of the roughly 5,000 other dating sites. He could have posted his thoughts on a blog and omitted her name. After several days, though, Gjoni decided to go through with it—after all, he was protected by the First Amendment, right?

Gjoni comes across as being somewhere on the autistic spectrum. Also, a real jerk.


For the second straight quarter the worldwide tablet market contracts amid competition from alternative devices » IDC

Apple still leads the overall market despite five consecutive quarters of negative annual shipment growth. Apple shipped 12.6m iPads in the first quarter, capturing 26.8% of the market in volume and declining -22.9% when compared to 1Q14. Samsung (19.1% share) maintained its second place in the market despite a -16.5% decline in shipments compared to the same period last year. Lenovo (5.3% share), Asus (3.8 %) and LG (3.1%) rounded out the top 5 positions. LG’s year-over-year growth was notable as it continues to benefit from US carriers’ strategy to bundle connected tablets with existing customers.

“Although the tablet market is in decline, 2-in-1s are certainly a bright spot,” said Jitesh Ubrani, Senior Research Analyst, Worldwide Quarterly Tablet Tracker. “While 2-in-1, or detachables, still account for a small portion of the overall market, growth in this space has been stunning as vendors like Asus, Acer, and E-FUN have been able to offer products at a fantastic value; and vendors like Microsoft have been able to drive growth at the high end with devices like the Surface Pro 3.”

The smallest figure that IDC splits out is 1.4m, for LG, which implies that the Surface shipped fewer. Tablets took off fast; now they’re awaiting the replacement cycle.


Windows will win your heart by not caring » Remotely Mobile

Benjamin Robbins on Microsoft’s BUILD announcements:

In short, Microsoft has clearly shown it doesn’t care; but in a good way. They don’t care which apps you want to use, they’ll support them. They don’t care which operating system you want to develop on, they’ll support it. They don’t care if you are on a phone or a PC, they just seamlessly switch between the two experiences.This is huge for all of us end users. Why? Because in the end we don’t really care either. We just want to be able to use the apps and services we think are best to get the task done and move on. I don’t want to fight the OS, app, or device. I just want to do my work and be done with it. This is where mobility is ultimately pushing us and it’s great to finally have someone not care either.


New Apple Watch has lowest ratio of hardware costs to retail price, IHS teardown reveals » Business Wire

The much-anticipated new Apple Watch has the lowest hardware costs compared to retail price of any Apple product IHS Technology has researched, according to a preliminary estimate by IHS and its Teardown Mobile Handsets Intelligence Service. The teardown of the Apple Watch Sport by IHS Technology estimates that the actual hardware costs are only about 24 percent of the manufacturer’s suggested retail price (MSRP). Estimated hardware cost to MSRP ratios for other Apple products reviewed by IHS are in the range of 29 to 38%.

The teardown of the Apple Watch Sport 38 mm by IHS Technology shows a bill of materials of $81.20 with the cost of production rising to $83.70 when the $2.50 manufacturing expense is added. The retail price of the Apple Watch Sport 38 mm is $349.00. The IHS Technology analysis does not include logistics, amortized capital expenses, overhead, SG&A, R&D, software, IP licensing and other variables throughout the supply chain such as the EMS provider.

That’s some low manufacturing expense for what the Watch looks like. And of course even if it’s right, that’s just the gross margin. Look at what it doesn’t include too.


Play Monument Valley on your Windows Phone today » Windows blog

Monument Valley: a fantasy world of impossible architecture and a beautiful, silent princess awaits you! Today we’re excited to share that Monument Valley is available to download from the Windows Phone Store.

Originally released on iOS just over a year ago. I wonder how many Windows Phone users have not heard of or played this on a friend’s phone. Or an iPad?


China is rewriting the rules of the mobile game, and Apple is still winning » The Verge

Vlad Savov:

The recognition of China’s importance is evident everywhere in the mobile industry. HTC is, for the first time, introducing two flagship smartphones this year, with the One M9+ being tailored to the needs and preferences of the Chinese market. In February, around the turn of the Chinese New Year, Lenovo brought Motorola back to China, setting it up as a sort of exotic alternative to local offerings, one where user customization is paramount.

But no one has benefited from China’s growing appetite for smartphones more than Apple. Even as the developed world was becoming saturated with iPhones, Apple kept expanding its sales with the help of China. The iPhone first became available in China in 2009, relatively early in its now gloried history, and has kept growing in line with the country’s expansion in disposable income and smartphone demand. This past quarter, Apple sold more iPhones in China than in the United States, belying prognostications that the Chinese market wouldn’t be receptive to such a premium, high-margin device.

As I criticised The Verge yesterday for not seeking out points of view, I should point to this as exactly the opposite: Savov gets comments from analysts who know and understand the market to produce an insightful piece. (Though Nokia used to be HUGE in China, Vlad. Until Q1 of 2012, when its mobile revenue there halved, and halved again within a year.)


comScore ranks top UK digital media properties for March 2015 » comScore, Inc

More than 47.5 million UK unique visitors accessed the Internet in March 2015 across desktop and mobile (smartphone and tablet) platforms. 45.1 million visitors accessed the Internet via desktop while 36.4 million users browsed the web via mobile. 

According to comScore MMX Multi-Platform, which provides an unduplicated view of usage across desktop, smartphone and tablet, Google Sites ranked as the top property with nearly 46 million combined desktop and mobile Internet users. The majority of Google Sites’ audience visited from both desktop and mobile platforms (66%), while 28% visited exclusively from desktop and 5% were mobile-only users. BBC Sites was the second most popular online property with a multi-platform audience of 40.6 million, 36% of which were mobile-only.

There is so much to extract from the short table in the release. For instance: Google gets 96.7% of the total audience; Amazon gets 77% of it, and more people access Amazon mobile-only than desktop-only; Mail Online, Sky sites, Apple, Trinity Mirror, Twitter and LinkedIn get more visits via mobile-only (which is 5% of the total audience) than desktop; all the media groups get more visitors via mobile-only than desktop-only.

If you re-sort it by mobile-only, Sky actually comes top – and Google comes last.

One to really mull over. Can hardly accuse the news organisations of being behind the times.


[Update: Indiegogo Investigating] Indiegogo continues to have no standards, allows $50,000 flex-fund campaign for vaporware modular smartphone » Android Authority

David Ruddock:

While it has served as a legitimate platform for fans to support products and content they genuinely believe in and want to see become a reality, it is also ripe for scamming and incompetence. Case in point: Fonkraft, a $50,000 Indiegogo campaign that allegedly will culminate in the production of a Project Ara-style modular smartphone.

To date, the flex-funded (as in, even if it doesn’t reach the goal, the project still gets what money was raised) campaign has amassed over $25,000 from people who probably know no better, with over 130 phones funded by supporters. The team behind the campaign? Literally two people, neither of whom state where it is they previously worked (no LinkedIn profiles, either – or any easily locatable social media profiles – surprise!), what specific experience they have in the phone industry, or how they plan to build a phone with two people and $50,000…. or less, since it’s a flex-fund campaign. For the record, Ubuntu wouldn’t even build a regular phone for less than $32 million.

Also, these guys provide literally no insight on how their product would actually work in a technical sense. You just have to believe!

Incredible that IndieGoGo lets people keep money raised even if it doesn’t reach the goal. It’s an open invitation to those with absurd optimism or bad intent.


Apple iPhone captures 12% smartphone market share in China in Q1 2015 » Strategy Analytics

According to the latest research from Strategy Analytics’ Handset Country Share Tracker(HCST) service, China smartphone shipments grew 17% annually to reach 110m units in the first quarter of 2015. Xiaomi maintained first position, but Apple is rapidly closing the gap with 12% marketshare in second place.

China smartphone shipments grew 17% annually from 93.6m units in Q1 2014 to a 109.8m in Q1 2015. China smartphone growth on an annualized basis has slowed from 39% to 17% during the past year, due to increasing penetration maturity. This is the first quarter that China’s smartphone annual growth rate has been lower than the global average since 2010.

Xiaomi, Apple, Huawei are the top three. Notice the company that’s missing from that list. Seems Samsung sold below 11.2m smartphones in China in Q1. Is the S6 going to bring it back?


Start up: EC v Android, Galaxy S6 top camera, how Google woke up to trouble, and more


3D TV. Are we sure this was a good idea? Photo by Jen’s Art & Soul on Flickr.

A selection of 8 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google faces huge forces in fight over Android’s future » WIRED

Cade Metz:

The EU’s search case is closer to completion. After five years of investigation and a formal statement of objections, the commission could issue a remedy by the end of the year. But according to Paul Lugard, a Brussels-based antitrust lawyer with the multi-national firm Baker Botts, who has no connection to the many companies involves in this legal melee, the Android case may be the greater threat to Google. “The competitive harm is a little bit easier to establish than in the search case,” he says. “The Android case is more conventional.”

American regulators haven’t pursued action against Google in this area, but as Lugard says, the burden of proof in such cases isn’t as high in Europe as in the U.S. “The process in Europe is more formalistic and less economics-effects driven than in the U.S,” he says. In other words, the EU doesn’t have to work as hard to show that consumers and competitors have been harmed…

…If the commission does crack down on Android, we may see a large fine against the company, Logan says. Or we may see a dissolution of those Google contracts with handset makers. That may be the biggest threat to Google. Googles doesn’t make money from Android. It makes money from the ad-driven services that run atop the OS. And with Oracle, Microsoft, and so many others pushing so hard, those services may lose at least part of their foothold.

I still find the Android complaint far less persuasive than the search one. Lots of Americans see it the other way round.


Samsung Galaxy S6 Edge camera review: top-ranking smartphone has the edge » DxOMark

Paul Carroll:

Achieving outstanding scores in DxOMark Mobile industry standard tests, the Samsung Galaxy S6 Edge becomes the new top-ranked device in our database. In fact, Samsung now occupies the top two spots for Mobile image quality with the Galaxy Note 4 also posting impressive results. We are publishing both the S6 Edge and Note 4 results simultaneously, so let’s start by analyzing the photographic strengths of Samsung’s flagship Smartphone.

Displaces the iPhone 6 and 6 Plus at the top. There’s a fairly constant game of leapfrog going on. Also, DXOMark is going to hit the 100 some time in the next couple of years, which might be a problem for its marking scheme.


LG’s new G4 is a powerhouse phone wrapped in leather » The Verge

Dan Seifert:

while the overall design of the G4 is very similar to the G3, LG is offering the new phone with leather backs in a handful of colors that bring the all-plastic phone up a few notches in terms of look and feel. The company says it spends an inordinate amount of time (three months) making each leather back, and the materials and processes used to do so are the same as luxury handbags. The leather options are certainly an improvement over the gross, glossy plastic used on other LG phones, but it feels more like the phone is in a leather case than actually being a handcrafted artifact…

…Other highlight specs include a Qualcomm Snapdragon 808 processor, 3GB of RAM, 32GB of internal storage, a 3,000mAh removable battery (but no Qualcomm QuickCharge support or built-in wireless charging), and a Micro SD card slot. LG also says that the GPS navigation and location services on the G4 are twice as accurate as other phones.

Very much want to see how the SD card/removable battery gambit plays out. This will test whether all those people saying it’s a dealbreaker not having them on the Samsung are just posturing. Or, maybe, whether there just aren’t that many of those people.

(Also: the leather back indeed looks like a case.)


YouTube to fund premium content, signs film deal » Reuters

Rama Venkat Raman:

Google’s YouTube will directly invest in new shows to be launched in partnerships with its four top content creators, it said in a blog on Tuesday.

The world’s No. 1 online video website also said it entered into an agreement with DreamWorks Animation SKG Inc unit AwesomenessTV to release feature films over the next two years.

The partnerships would help YouTube, which completed 10 years last week, secure higher quality advertising as it transitions from a repository of grainy home videos to a site with more polished content.

YouTube has been trying to lure more premium video advertising to boost margins as overall prices for Google’s ads have been declining.

The website, which attracts more than 1 billion unique visitors a month, far surpassing those of Netflix Inc and Amazon Inc, did not disclose how much it was investing or how the partnerships would be structured.

Making films is not a trivial process; I think Google is going to discover how low returns can be when you just put something online.


3D TV is pretty much over: Sky 3D to close in favour of on-demand only » Digital Spy

Jamie Harris:

The move is no surprise, as viewers never warmed to 3D from their living rooms, despite a heavy push to make it the next big thing.

On the flip side, on-demand television is booming according to Sky’s brand director Luke Bradley-Jones, which is why it has decided to shift its 3D content.

“Since its launch in 2010, Sky 3D has led the industry, becoming the home of incredible 3D content – from Sir David Attenborough’s award-winning documentaries like Flying Monsters, to the biggest Hollywood blockbusters like Avatar,” he explained.

“From June Sky 3D is going fully on-demand. From the latest 3D movie premieres like Guardians of the Galaxy, X-Men: Days of Future Past and Dawn of the Planet of the Apes, to the very best in natural history with documentaries like Natural History Museum Alive, it will all be ready and waiting for our customers to view whenever it suits them.”

Yeah, that would be “never”. 3D TV is dead; stick a fork in it.


Google turns on the charm in Europe » FT.com

Richard Waters:

Google privately woke up to the fact that it needed to change the way it was operating in Europe last summer, according to Carlo D’Asaro Biondo, the French-Italian executive leading the group’s new charm offensive.
“We realised in the last years we had a problem,” he says.
In Mr D’Asaro Biondo’s analysis, Google should have offered a helping hand to all kinds of European industries as the digital world put increasing pressure on their business models. That did not happen.
“In Europe we were not organised to value [partnerships],” he says. “We were more organised to sell advertising.”
That neglect has exacted a high price. A series of running battles with the media and entertainment industries over copyright issues has expanded into wider competition complaints, resulting in this month’s action in Brussels.

In case you wondered why Google would be lobbing €150m to various news organisations in Europe.


A day in the life of a stolen healthcare record » Krebs on Security

Brian Krebs:

When your credit card gets stolen because a merchant you did business with got hacked, it’s often quite easy for investigators to figure out which company was victimized. The process of divining the provenance of stolen healthcare records, however, is far trickier because these records typically are processed or handled by a gauntlet of third party firms, most of which have no direct relationship with the patient or customer ultimately harmed by the breach.

I was reminded of this last month, after receiving a tip from a source at a cyber intelligence firm based in California who asked to remain anonymous. My source had discovered a seller on the darknet marketplace AlphaBay who was posting stolen healthcare data into a subsection of the market called “Random DB ripoffs,” (“DB,” of course, is short for “database”)…

…Health records are huge targets for fraudsters because they typically contain all of the information thieves would need to conduct mischief in the victim’s name — from fraudulently opening new lines of credit to filing phony tax refund requests with the Internal Revenue Service. Last year, a great many physicians in multiple states came forward to say they’d been apparently targeted by tax refund fraudsters, but could not figure out the source of the leaked data. Chances are, the scammers stole it from hacked medical providers like PST Services and others.

More sterling work by Krebs.


Tencent challenges Google, Alibaba with own smartphone software » Bloomberg Business

Tencent Holdings Ltd. released an operating system for smartphones and smartwatches Tuesday as it tries to win more of the 557 million Chinese accessing the Internet through mobile devices.
The software, called TOS+, provides voice recognition and includes payment systems, Chief Operating Officer Mark Ren said during the Global Mobile Internet Conference in Beijing.
Tencent follows domestic rival Alibaba Group Holding Ltd. in creating its own operating system for a country where more than nine out of 10 smartphones use Google Inc.’s Android. TOS+ seeks to tap Tencent’s stronghold in online gaming by including virtual reality and supporting play on televisions.

Tencent owns WeChat and QQ – which together have more than a billion users. Are people going to replace their mobile phones for this? Are handset makers going to use it? Feels ambitious but hard to make work at the scale of mobile.


Start up: iPhone sales visualised, stopping VR sickness, Canon lurches downward, mobile design and more


Not so many of these being sold. Photo by lonelysandwich on Flickr.

A selection of 8 links for you. Perhaps. I’m charlesarthur on Twitter. Observations and links welcome.

iPhone sales by quarter » Bare Figures

Have a play with this excellent site, which shows financial data for all sorts of companies. Notable: iPhone sales in the just-gone quarter of 61.2m, up 39.9%. That really is a lot. And the revenues too.


How to reduce VR sickness? Just add a virtual nose » WIRED

Liz Stinson:

Eliminating simulator sickness is a major interest of the burgeoning VR industry, but so far there hasn’t been a clear answer. Home remedies include drinking alcohol, while companies like Oculus Rift are exploring better positional tracking and improved display resolution. But researchers at Purdue University believe they’ve found a way to reduce the negative physical effects of virtual reality by using something that’s right in front of your face.

“We’ve discovered putting a virtual nose in the scene seems to have a stabilizing effect,” says David Whittinghill, an assistant professor in Purdue University’s Department of Computer Graphics Technology.


Windows Phone and Prepaid in the US » Tech.pinions

Jan Dawson:

based on the combination of AdDuplex and Comscore data, it’s likely Cricket has between 1 and 1.5 million Windows Phone devices in its base, which is a fairly significant chunk of Cricket’s overall base, perhaps as much as 25%. Secondly, remember the overall Windows Phone growth numbers we looked at earlier? There was net growth of about 1 million Windows Phone handsets in the base during that same nine month period or, in other words, the difference between those that left the platform and joined it was 1 million. Given Cricket likely added around 1 million during that period, it’s possible it accounted for the vast majority of that net growth.

Cricket isn’t the only prepaid brand where Windows Phone is big, though. It’s hard to get a full postpaid/prepaid breakdown from the AdDuplex numbers because, for the major carrier brands, the two aren’t separated. But even if we just focus on MetroPCS, Cricket and a phone only available on AT&T’s GoPhone prepaid service, these three add up to around 40% of the total base in the US. Add in a few percentage points for other prepaid sales on the major carriers and we could be getting close to half the Windows Phone base on prepaid, compared with about 25% of the total US phone base on prepaid. In this sense, Windows Phone is the anti-iPhone, with the iPhone well underrepresented in the prepaid market, just as Windows Phone is well over-represented.

(The full article is via subscription – monthly or one-off.)


The hidden politics of video games » POLITICO Magazine

Michael Peck:

Sim City lets you indulge your wildest fiscal fantasies. Banish the IRS and set taxes to zero in Teapartyville, or hike them to 99 percent on the filthy rich in the People’s Republic of Sims. Either way, you will discover that the game’s economic model is based on the famous Laffer Curve, the theoretical darling of conservative politicians and supply-side economists. The Laffer Curve postulates that raising taxes will increase revenue until the tax rate reaches a certain point, above which revenue decrease as people lose incentive to work.

Finding that magic tax point is like catnip for hard-core Sim City players. One Web site has calculated that according to the economic model in Sim City, the optimum tax rate to win the game should be 12% for the poor, 11% for the middle class and 10% for the rich.

In other words, playing Sim City well requires not only embracing supply-side economics, but taxing the poor more than the rich. One can almost see a mob of progressive gamers marching on City Hall to stick Mayor McSim’s head on a pike.

The subtle reinforcing effects of such models isn’t much thought about. Philip K Dick did, for his short story War Game.


Canon first-quarter profit drops as compact camera demand collapses » Reuters

Thomas Wilson:

Japan’s Canon Inc reported first-quarter net profit that fell by almost a third on Monday, grossly undershooting expectations, citing a collapse in demand for compact digital cameras.

Profit at the world’s largest camera maker fell to 33.93bn yen (£188 million) in January-March, compared with the 53.64bn yen average estimate of 5 analysts according to Thomson Reuters data.

The result comes as the world’s No.1 camera maker contends with a shift in consumer preference toward increasingly capable smartphone cameras. That shift has dragged Canon’s compact sales down nearly 70% since the market’s peak in 2008 – the year after Apple released its game-changing iPhone.

“Sales volume for low-end (digital camera) models declined due to the ongoing contraction of the market in all regions from the previous year,” said Canon in its earnings release.

Revenues down 1% year-on-year; operating profit by 20%. Also cut this year’s forecasts for compact sales by 23% and for higher-end cameras by 9%.


Telecom act to stifle sales of LG G4, Galaxy S6 » Korea Times

Bahk Eun-ji:

LG Electronics will release its latest smartphone, the G4, on Wednesday and seek to steal customers from its bigger rivals Samsung Electronics and Apple. LG is betting big on the new smartphone to gain fresh momentum in its earnings.

However, it faces a bigger obstacle than Samsung and Apple in the domestic market ― the Telecom Act that caps handset subsidies.

Two weeks ago, the KCC [Korean Communications Commission] raised the maximum amount of subsidy that customers can receive when buying a new handset to 330,000 won [£203/$304], from 300,000 won [£185/$268]. However, the maximum subsidy is possible only for those who choose the highest monthly phone bill rate. For most consumers, the actual subsidies available for them are insignificant. That’s why they are not buying new handsets.

The government has drawn criticism for the enforcement of the Telecom Act from all interested parties, including consumers, telecom companies and retail shop operators.

In particular, retail handset dealerships have condemned the act as their handset sales plunged after the Mobile Distribution Act took effect in October. Under the current law, when consumers buy Samsung’s Galaxy S6 and select a highest phone bill rate, they can receive up to 330,000 won in subsidies.

Normally, retail shop owners get rebates from telecom companies when they sell new handsets, but if customers do not buy the devices at the shop, the owners will not get the rebate.

Besides, if customers cancel their contracts before six months, the shop owners have to pay a 200,000 won [£123/$184] penalty to the telecom companies.

This probably explains the low reported sales of the Galaxy S6. The purpose of the subsidy cap is to prevent carriers and handset makers colluding to lure customers from rivals in South Korea’s saturated market. In 2014, Samsung lobbied to raise the subsidy ceiling. Not hard to work out why.


Racist Camera! No, I did not blink… I’m just Asian! » Flickr

Jared Earle offered a followup to the story on Kodachrome from Monday, pointing to this photo and commentary from 2009:

We got our Mom a new Nikon S630 digital camera for Mother’s Day and I was playing with it during the Angels game we were at on Sunday.
 
As I was taking pictures of my family, it kept asking “Did someone blink?” even though our eyes were always open.

Surprising, to say the least, that Nikon would have this problem.
Time picked up the story about a year later, and pointed out more strange examples where systems seemed to have built-in prejudices.

Of course, you can blame “the algorithms”. But they don’t write themselves.


Obvious always wins » LukeW

Luke Wroblewski, on how using menu controls (especially “hamburgers” and similar) can create big problems, even though the screen looks “simpler” (and so “better”, right?):

In an effort to simplify the visual design of the Polar app, we moved from a segmented control menu to a toggle menu. While the toggle menu looked “cleaner”, engagement plummeted following the change. The root cause? People were no longer moving between the major sections of the app as they were now hidden behind the toggle menu.

A similar fate befell the Zeebox app when they transitioned from a tab row for navigating between the major sections of their application to a navigation drawer menu. Critical parts of the app were now out of sight and thereby out of mind. As a result, engagement fell drastically.

[By contrast] When critical parts of an application are made more visible, usage of them can increase. Facebook found that not only did engagement go up when they moved from a “hamburger” menu to a bottom tab bar in their iOS app, but several other important metrics went up as well.


Start up: Watch experiences, Samsung gets Edgy, Nexus 7 stops, how CD leakers did it, and more


Remember? Photo by Orin Zebest on Flickr.

A selection of 9 links for you. Not golf links, no. They’re different. I’m charlesarthur on Twitter. Observations and links welcome.

My rocky first 24hrs with the Apple ᴡᴀᴛᴄʜ » Medium

Matt Haughey with a ton of really good criticism of the Watch setup for the novice user:

My phone has been downloading dozens of updates of apps made for the watch for weeks, but after getting the watch on my wrist, I realized none of those apps automatically added to the watch, but recent (meaning: as I was setting up the watch) app updates were automatically on the watch like my bank, which I don’t want on my watch. Five minutes later I learned the older apps had to be manually enabled one-by-one. Ugh. Again with the tedium. Additionally, apps asked if I wanted “Glances” enabled too, but in this first half-hour of watch ownership, I didn’t know what “Glances” were yet so I guessed and enabled it on apps I like most. I hope it doesn’t do awful things that I will have to disable one-by-one.

Hope Apple is watching stuff like this closely. As Haughey points out, the problems are also partly to do with third-party devs not having had experience when they wrote their apps and notifications. (The notes by the paragraphs are worth reading, especially those relating to your “Favourites” on the Watch itself.)


How popular will smartwatches be? » Naofumi Kagami

There are plenty of jobs where glancing at a watch is acceptable, but staring into your smartphone isn’t.

You could easily add other jobs where a smartwatch will quickly become a necessity and not just a convenience. For example, doctors working inside hospitals have to respond quickly if one of their patient’s condition suddenly deteriorates. They carry phones with them at all times, but it’s vital that they don’t miss a call. Rather then having a vibration in your pants which can sometimes be hard to notice, it’s much better to have a tap on your wrist.

Similarly, sales reps will also do much better if they quickly respond to emails or phone calls from customers, and so missing calls is not an option. For this very reason, many Japanese employees keep their phones in their shirt pocket and not in their trousers, because it’s much easier to notice a vibration on your chest. This will no longer be an issue if you are wearing a smartwatch.

Also lacking from the discussion is women who often carry their smartphones in their bags and not in their pockets. They don’t want to miss calls or important notifications either…

…This is why I am optimistic about Apple Watch sales, and sales of smartwatch sales in general. I would be very surprised if Android Wear did not start to sell briskly, although it may take a product iteration or two.


The man who broke the music business » The New Yorker

Stephen Witt, with a lovely description of what we all knew – on reflection – must be happening in the music business in the 1990s:

One Saturday in 1994, Bennie Lydell Glover, a temporary employee at the PolyGram compact-disk manufacturing plant in Kings Mountain, North Carolina, went to a party at the house of a co-worker. He was angling for a permanent position, and the party was a chance to network with his managers. Late in the evening, the host put on music to get people dancing. Glover, a fixture at clubs in Charlotte, an hour away, had never heard any of the songs before, even though many of them were by artists whose work he enjoyed.

Later, Glover realized that the host had been d.j.’ing with music that had been smuggled out of the plant. He was surprised. Plant policy required all permanent employees to sign a “No Theft Tolerated” agreement. He knew that the plant managers were concerned about leaking, and he’d heard of employees being arrested for embezzling inventory. But at the party, even in front of the supervisors, it seemed clear that the disks had been getting out. In time, Glover became aware of a far-reaching underground trade in pre-release disks. “We’d run them in the plant in the week, and they’d have them in the flea markets on the weekend,” he said. “It was a real leaky plant.”

The motives of the leakers are, to say the least, mixed. (A side note: if you look at the page source, you discover that the New Yorker includes a word count for each paragraph.)


The Oregon Trail generation: life before and after mainstream tech » Social Media Week

Anna Garvey:

We’re an enigma, those of us born at the tail end of the 70s and the start of the 80s. Some of the “generational” experts lazily glob us on to Generation X, and others just shove us over to the Millennials they love to hate – no one really gets us or knows where we belong.

We’ve been called Generation Catalano, Xennials, and The Lucky Ones, but no name has really stuck for this strange micro-generation that has both a healthy portion of Gen X grunge cynicism, and a dash of the unbridled optimism of Millennials.

A big part of what makes us the square peg in the round hole of named generations is our strange relationship with technology and the internet.  We came of age just as the very essence of communication was experiencing a seismic shift, and it’s given us a unique perspective that’s half analog old school and half digital new school.

Resonate with you? Read it.


Say goodbye to the Nexus 7 as Google pulls listing from store page » TalkAndroid.com

Jared Peters:

After releasing the Nexus 9 and not even mentioning the possibility of a refreshed 7in tablet, though, most of us could see the writing on the wall about the Nexus 7’s fate. Today, it’s finally happened, as Google no longer offers the Nexus 7 on their online store. Finding a listing for the Nexus 7 specifically says that it’s no longer for sale.

Google’s Nexus program has changed over the past couple of years, moving away from extremely affordable devices to more high-end devices that offer a flagship caliber experience without sacrificing development options and quick updates. Unfortunately, that move comes with flagship caliber price tags, too, which is evident in the Nexus 9’s doubled price tag over the Nexus 7.

The Nexus 7 is only just larger than the Nexus 6, which is a phone and is the only device you can use on Google’s Fi MVNO. Google doesn’t think tablets are worth it. (Side note: I had to follow two links to get back to this, as what seemed to be the original source. Why didn’t the first site to write it link back to the original one, rather than the first copier?)


How photography was optimized for white skin colour » Priceonomics


Photo of Villa Maria Academy, Bronx NY, 4th Grade, 1983. Photo by Wishitwas1984 on Flickr.
Rosie Cima:

The earliest colour film was not sensitive enough to accurately capture darker subjects, especially when the scene had brighter, whiter elements. This problem was particularly obvious in group portraiture, photographer Adam Broomberg has explained: “If you exposed film for a white kid, the black kid sitting next to him would be rendered invisible except for the whites of his eyes and teeth.” Photographer Syreeta McFadden, a black woman, describes the experience of looking at photos of herself as a young girl:

“In some pictures, I am a mud brown, in others I’m a blue black. Some of the pictures were taken within moments of one another. ‘You look like charcoal,’ someone said, and giggled. I felt insulted, but I didn’t have the words for that yet.”

“Film emulsions could have been designed initially with more sensitivity to the continuum of yellow, brown, and reddish skin tones,” Roth writes in her paper, ‘Looking at Shirley, the Ultimate Norm,’ “but the design process would have had to be motivated by a recognition of the need for an extended dynamic range.”…

…“I remember growing up and seeing Sidney Poitier sweating next to Rod Steiger in ‘In the Heat of the Night,’ and obviously [that was because] it’s very hot in the South,” Oscar-winning director Steve McQueen told the Washington Post, “But also he was sweating because he had tons of light thrown on him, because the film stock wasn’t sensitive enough for black skin.”

Nobody meant for film to be ‘racist’ (as Jean-Luc Goddard called it). It just happened that way. What are the embedded processes in society that do the equivalent now, and in what field of endeavour? Probably sexism, at a guess.


Samsung speeds up production of curved S6 with demand soaring » Bloomberg Business

Jungah Lee:

Samsung Electronics began production at a third factory for curved smartphone screens sooner than expected as demand surges for its Galaxy S6 Edge smartphone, according to people with direct knowledge of the matter.
Adding the production line, known as A3, enables Samsung Display Co. to more than double monthly output to 5m screens from about 2m currently, the people said, asking not to be identified as the matter is private. The plant is now online after the company previously planned on using the new factory sometime in June, one of the people said.
Samsung Electronics predicted record sales for the Galaxy S6 lineup, which includes a model with a traditional flat display, as the company seeks to win back customers who flocked to Apple’s new large-screen iPhones and Chinese vendors selling cheaper devices. Demand for Samsung’s new smartphones has exceeded company expectations since they went on sale April 10, the people said.

Interesting. It has had slow initial sales to end users in South Korea, perhaps because of restrictions on subsidies by carriers there. Of course, the “sales” in this story are to operators – not end users. That’s the acid test, and we won’t get a clear picture there for a few months.


Nobody famous » Medium

Anil Dash on the strange experience of having been put on Twitter’s Suggested Users List early on, and getting more than half a million followers – who often don’t know quite why they’re following him, but hope he can do something for them anyway:

I sometimes respond to people with facts and figures, showing how the raw number of connections in one’s network doesn’t matter as much as who those connections are, and how engaged they are. But the truth is, our technological leaders have built these tools in a way that explicitly promotes the idea that one’s follower count is the score we keep, the metric that matters. After more than a decade of having that lesson amplified across the Internet, the billion or so people who rely on online social networks have taken the message to heart.

As he says, having a really large following on a social network is strange.


BlackBerry closing design operations in Sweden, affecting up to 150 employees » TechCrunch

Ingrid Lunden:

Earlier this week smartphone maker BlackBerry confirmed it acquired Israel’s WatchDox to build out its security software business, but it looks like it may be downsizing elsewhere. According to reports from Swedish news sites, BlackBerry is closing down its software design operations in Sweden — a business that grew out of its acquisition of UI startup The Astonishing Tribe in 2010.

One report from Swedish site 8till5 notes layoffs of 100 in Malmo; other reports from news site Rapidus and financial newspaper Svenska Dagbladet says it will be letting go just over 150 employees: 93 in Malmö and 60 in Gothenburg.

Purchased for $92m; value now negative? Astonishing Tribe did stuff such as the UI of the first Android phone. Then they were hired to work on the PlayBook. Oh..


Start up: Yahoo’s mobile trouble, BLARPing, Galaxy S6’s slow start?, killing iOS, and more


Marissa Mayer, CEO of Yahoo. You OK hun? Photo by jdlasica on Flickr.

A selection of 8 links for you. Count them, I dare you. I’m charlesarthur on Twitter. Observations and links welcome.

Office role-play? Meet the people who pretend to work at an office together » Fast Company

Justine Sharrock:

You’re stuck at an office all day, deleting all-staff emails and futzing with the office printer. But imagine if you were also part of an online group, pretending that you were in an office all day.

That’s what’s happening at one of the latest cult Facebook Groups, Generic Office Roleplay. Over 2,500 members from around the world fill its virtual pages with posts that mimic office-wide emails. There are passive aggressive notes about food stolen out of the fridge, mandates about office dress and office supplies, and tips for improving synergy. Think TV’s The Office meets David Rees’s clip Art cartoons, My New Filing Technique is Unstoppable meets live action role play (LARP), all happening on Facebook.

The term of choice for its practitioners is BLARPing—business live action role-play.

This is just wonderful.


‘No iOS Zone’ Wi-Fi zero-day bug forces iPhones, iPads to crash and burn » The Register

Darren Pauli:

Adi Sharabani and Yair Amit have revealed a zero-day vulnerability in iOS 8 that, when exploited by a malicious wireless hotspot, will repeatedly crash nearby Apple iPhones, iPads and iPods.

The Skycure bods say the attack, dubbed “No iOS Zone”, will render vulnerable iOS things within range unstable – or even entirely unusable by triggering constant reboots.

“Anyone can take any router and create a Wi-Fi hotspot that forces you to connect to their network, and then manipulate the traffic to cause apps and the operating system to crash,” Sharabani told the RSA security conference in San Francisco today.

“There is nothing you can do about it other than physically running away from the attackers. This is not a denial-of-service where you can’t use your Wi-Fi – this is a denial-of-service so you can’t use your device even in offline mode.”


 
The denial-of-service is triggered by manipulating SSL certificates sent to the iOS devices over Wi-Fi; specially crafted data will cause apps or possibly the operating system to crash.

Fix in the works. Somewhere.


Galaxy S6 smartphones suffer weaker than expected sales in S. Korea » Yonhap News

Samsung Electronics Co.’s newest high-end smartphones – the Galaxy S6 and the Galaxy S6 Edge – are seen drawing less than expected attention from consumers, industry data showed Wednesday, casting clouds over the market’s upbeat sales estimate of over 50m units for 2015.

South Korea’s No. 1 tech giant had sold a little over 200,000 units of the two smartphones here as of Sunday since their launch on April 10, sharply falling short of the 300,000 preorders, according to the data, indicating that earlier sales forecasts may be exaggerated…

…industry watchers have been painting rosy pictures of the gadgets, with Hong Kong-based industry tracker Counterpoint suggesting the two will sell more than 50m units this year, while some researchers even gave a 70m-unit forecast.

But some industry watchers say the 10-day sales figure is not alarming, given that South Korea’s already saturated smartphone market is currently dented by the country’s regulations on subsidies.

Korea may be a special case (and the story says carriers are pushing harder on subsidies). But I think Samsung might find the top end saturated. This is going to be fascinating to watch play out.


Does a higher bill mean a better 4G service? » OpenSignal blog

Kevin Fitchard, guest-posting:

The U.S. has the highest average revenue per subscriber (ARPU) of the 29 countries sampled in the analysis at about $59. Yet as far as network speed goes, the U.S. ranks 26th out of 29, supplying an average connection of 7 Mbps. Meanwhile the lowest ARPU in the sample, $3, belongs to the Philippines, yet its two LTE operators deliver average speeds of 8 Mbps, ranking the country above the U.S.

The fastest LTE performance can now be found in Northern Europe, Spain, France, Hungary and South Korea, where speeds between 16 and 18 Mbps are the norm. But the differences in ARPU between them are huge. In Denmark, ARPU is around $19 a month. In Norway that number is $34, which is more in line with South Korea’s ARPU of $33 than it is with Norway’s neighbor just over the North Sea.

Within countries, the pattern – or lack thereof – was the same. In the U.K., EE has the distinction of having the fastest speeds (17.8 Mbps), seemingly justifying the $2 to $6 more it collects in ARPU over its competitors Vodafone and O2. But in the U.S. the opposite is true. T-Mobile has by far the fastest speeds (10 Mbps) compared to Verizon, AT&T and Sprint, but its ARPU is $49, undercutting its next cheapest competitor by $8 a month.

US 4G is more like European HSDPA+. But you try telling them that… (I’m a customer of Three in the UK, which offers 4G for free. I like it.)


Tesla: It’s a battery! » MarketWatch

Claudia Assis:

At the event [on 30 April], Tesla “will explain the advantages of our solutions and why past battery options weren’t compelling (OK Elon said “sucked”),” Tesla’s IR manager Jeff Evanson wrote in an email to analysts and investors early Wednesday. “Sorry, no motorcycle…but that was a creative guess.”

Shares of Tesla rose nearly 5%. A close around those levels would be Tesla’s highest in two weeks. Tesla shares have gained 9% in the past three months, but lost 1.4% in the last 12 months. That compares with gains of 2% for the S&P 500 index SPX, +0.27%  in the past 12 months.

Tesla Chief Executive Elon Musk said Tesla was working on a battery for homes and business back in February, when the company announced fourth-quarter results. Last month, Musk tweeted about a new “major product line” to be unveiled on April 30, saying only it was not a car.

Regular readers have known this since 3 April.


How Timehop was created » Business Insider

Maya Kosoff on Timehop, which has 19 staff but 15m registered users (of whom 7m check in every day) to see what they were doing exactly a year ago on social media:

When Jonathan Wegener and Benny Wong started Timehop in 2011, they were working on a completely different project: a Craigslist replacement. Wong and Wegener — self-proclaimed “Foursquare fanboys” — participated in Foursquare’s first-ever hackathon, and they ended up building out a product on top of Foursquare’s API that showed users where they checked in on Foursquare a year ago.

They appropriately called the product, which they built in eight hours, 4SquareAnd7YearsAgo.

“The original inspiration for it was the ghost in Mario Kart, where you get to race yourself in time trials after you’ve done a race,” Wegener says. “We thought it would be really interesting to do that with your Foursquare checkins.”

First time that a useful idea has taken inspiration from a game concept?


Yahoo’s CEO Marissa Mayer on Q4 2014 results – earnings call transcript » Seeking Alpha

This is from January, where Mayer was asked whether Yahoo would try to knock Google off iOS as the search default (as it has on Firefox in the US – because Google didn’t bid, I understand):

I will take the question on the Safari deal. The Safari platform is basically one of the premiere search engine in the world, if not the premiere search engine in the world. We are definitely in the search distribution business. I think we stated that really clearly in the past and I think with Mozilla and also in addition we brought Amazon and eBay onboard with smaller distribution partnerships in Q4, we are in search distribution business and anyone who is in that business needs to be interested in the Safari deal.

The Safari users are among the most engaged and lucrative users in the world and it’s something that we would really like to be able to provide. We work really closely with Mozilla to ultimately bring to their users an experience that they designed and that they feel really suit those users and we welcome the opportunity with any other partner to do the same, particularly one with Apple’s volume and end user base.

I think when she said “the premiere search engine in the world”, she meant “one of the most-used browsers to access search engines”. Statcounter data suggests Safari was used for half of US smartphone and tablet use in March; if Mayer crazy enough to try to buy that search deal when it comes up later this year? (There’s no mention of it in the Q1 earnings transcript.)


AdBlock Plus proves it’s not illegal » Betanews

So hated is AdBlock Plus, in fact, that a case was brought against the tool to try to prove that it is illegal.

Now a court in Hamburg has come to a decision, and ruled that AdBlock Plus – in case there was ever any doubt – is entirely legal. The plaintiffs in the case alleged that AdBlock Plus should not be permitted to block ads on the websites it owns. The judge presiding over the case disagreed.

The court ruled that AdBlock Plus is well within its rights to provide the option to hide advertisements on websites. The company sees this as setting a precedent and is taking this moment in the spotlight to reach out to content creators to work together to “develop new forms of nonintrusive ads that are actually useful and welcomed by users.”

ABP’s Ben Williams enjoys his Nelson Muntz moment on the company blog.


Start up: YouTube v smart TV, Google’s PR war, Gear Fit obsolete?, HTC goes in-car


You could watch this instead of YouTube on your old Apple TV or smart TV. Photo by ~Prescott on Flickr.

A selection of 7 links for you. Al dente. I’m charlesarthur on Twitter. Observations and links welcome.

Yahoo’s tiny, slow-growing mobile business » Beyond Devices

Jan Dawson on Yahoo’s first-quarter earnings:

Marissa Mayer must have described Yahoo as a mobile-first business a dozen times or so on the earnings call this afternoon. However, as Yahoo has also been quantifying its mobile business lately, we have some hard numbers to evaluate this claim by, and they’re not all that good at backing up her repeated claim.

Graphs don’t lie. Get left behind monetising mobile, and you’re left behind.


Wolff: Google’s antitrust bet that it’s a tech-led world » USA Today

I don’t usually have much time for Michael Wolff, but this seems on the money:

The other lesson that Google has clearly learned from Microsoft’s failures [to forestall antitrust action in the US and Europe] is that this is as much a PR battle as a legal one. Microsoft, wherever it went, was the nasty, unstoppable and lethal Goliath, gaining no sympathy in any quarter. Google, as nasty, unstoppable and lethal as Microsoft, understands the vast benefits of being, if only through the looking glass, the highest example of innovation and forward-thinking. Europe, and anyone who would get in its way, is the past, and Google — and you don’t want to miss this train — the obvious future.

Much of the world, including the world’s media, once happily aligned against evil-empire Microsoft.

Google’s bet now is that the world is a different place: the bias is actually for hegemonic tech companies instead of against them. Google is likely more dominant than Microsoft, both in the market and in the lives of its users, but that may well be to its benefit.


Apple TV, smart televisions hit by YouTube blackout » Expert Reviews

YouTube apps on older Apple TVs, smart televisions and iPhones may no longer work today after Google switched off an API that served many of these older devices. Products sold as recently as three years ago may no longer be able to stream from the world’s biggest video service.

The retirement of Google’s Data API v2 will leave some YouTube apps unable to show anything more than a warning message. Second-generation Apple TVs, iPhones and iPads running on iOS 6 or earlier, and many smart televisions, set-top boxes and Blu-ray players sold before 2013 will all be affected by the switch off.

Google has published a support page showing how different devices will be affected. Second-generation Apple TV owners are warned that “unfortunately, there’s no current way to watch YouTube on these devices”. Those still running iOS devices on iOS 6 or earlier are told they will either have to upgrade their OS (if possible) or watch YouTube video by going to the YouTube mobile site in the Safari browser. 

Older smart TV or games console owners are advised that they too may be able to continue viewing YouTube through the device’s web browser, but only if that browser supports flash and/or HTML5. 

Depending when you reckon smart TVs came along, this could hit between a third and half of those in place; TV sets get replaced about once every ten years. Having a YouTube app on a screen that doesn’t function to show you YouTube seems like a bit of a hassle.


Dilbert And Alice Add Features » Dilbert by Scott Adams

So true. Comments nail it too.


Samsung Gear Fit, or hardware obsoleted by software » Glazblog

Daniel Glazman has one – released with the Galaxy S5 on 11 April 2014. But he’s not happy:

The Gear Fit has a few downloadable extensions, based on a SDK also released a year ago. The fact extra apps can be created and maintained is a very important indicator of not only the market success of a given device, but also of the obsolescence of the device.

That SDK is not available any more from http://developer.samsung.com, as it is confirmed here. And it’s not a very recent change. Samsung then turned obsolete – because of software – a hardware they released less than a year ago. From a customer’s perspective (again, I bought that device), that’s pretty shocking.

The Samsung Gear Fit is still available everywhere here in France, from Orange stores to supermarkets. But it’s a dead duck without a SDK. Don’t buy it.


Review: Apple Watch for health and fitness » Re/code

Lauren Goode did a fairly deep dive (but not underwater, it’s not waterproof – haha) into the use of the Watch. I found this part about GPS interesting, because I was unclear from Apple’s description back in March, and thought it did have GPS. Turns out it doesn’t – but read on:

Apple Watch doesn’t have GPS, so you have to carry your iPhone with you if you want to track your run with GPS. Even if you do run with your iPhone, neither the Workout app nor the Activity app show you maps of courses you have run.

Also, the Workout app doesn’t show runners things like splits or cadence, although it’s possible that a third-party app could utilize the watch’s sensors and display this. And the Workout app doesn’t give audio alerts at key points throughout your run, which many running apps do.

That said, the Apple Watch automatically calibrates to your stride during your first few runs, so that even if you later run without your iPhone, you’ll get a close-to-accurate reading on distance. I found this to be true when I ran a couple of my regular neighborhood routes, and when I ran a 5K road race on an unfamiliar route, without my iPhone. Apple Watch recorded my 5K race as 3.05 miles, just .05 shy of the actual distance.


HTC in-car wireless device certified » Digitimes

Max Wang and Steve Shen:

HTC is reportedly stepping into the IoV (Internet of Vehicles) market and has one of its in-car wireless devices, the Think+ Touch OBU 2015, certified by Taiwan’s National Communications Commission (NCC), according to industry sources.

The Think+ Touch OBU 2015 features Bluetooth, GPS navigation, a lane departure warning system, tyre pressure monitoring system and sonar-based collision avoidance system, while supporting Android 4.4 KitKat platform, the sources noted.

Interesting move by HTC, though wonder how much retrofitting this would take (tyre pressure monitoring?). Also, please let “Internet of Vehicles” not be a thing.


Start up: Chrome v Safari, designing Windows Phone, Apple Watch value, S6 battery life and more

Remember? That’s when Instagram for Windows Phone was last updated. Photo by Theen Moy on Flickr.

A selection of 9 links for you. Really, they are. I’m charlesarthur on Twitter. Observations and links welcome.

The Roomba for lawns is really pissing off astronomers » WIRED

Davey Alba on how the automated method of mowing lawns (using beacons to guide the mowers) could be a hassle for the star-struck:

the system requires special permission from the FCC due to its restrictions on fixed outdoor infrastructure. In a nutshell, the FCC doesn’t want people creating ad hoc networks of transmitters, which could interfere with existing authorized services like cellular and GPS systems. In its filings, iRobot says it should be exempt because it doesn’t set out to establish a broad communications network — its lawnbot networks would be tightly contained.
Astronomers say that’s not good enough. The frequency band proposed for the lawnbot (6240-6740 MHz) is the very same one several enormous radio telescopes operate on. Astronomers want the FCC to protect their share of the radio spectrum so their telescopes continue observing methanol, which abounds in regions where celestial bodies are forming.


Chrome is still a threat to your MacBook’s battery » The Verge

Vlad Savov on the comparative battery life of MacBooks using the Chrome browser, and Apple’s Safari:

It’s not just the distance you can go with Chrome that’s an issue. The speed and quality of the ride are also compromised. The widely used SunSpider browser benchmark clocks the MacBook Pro in at 203ms when using Chrome. Safari scores 30% better with a time of 144ms. Same machine, very different outcomes. You’d think YouTube would be a spot where Google collects an easy win, but that’s been another cause of distress: the new 4K 60fps videos that YouTube now supports are playable on the MacBook, but only — you guessed it — when using Safari and not Chrome. Google’s own browser chokes while playing back video from Google’s own video service.

Chrome’s problem is that it sets every page up as a virtual machine, demanding its own chunk of memory. Safari.. does it differently. The difference in battery life, though, is huge. Commenters weighing in seem to agree (while also liking the convenience of Chrome).


Apple Watch: an overnight multi-billion dollar business » carlhowe.com

Carl Howe used to analyse this sort of stuff for a living. Here he helps you think of the supply chain issues involved in the Apple Watch by likening it to producing a million origami lobsters:

Now let’s make this a little more realistic. As it turns out, we really want a million lobsters of two different sizes. Further, ordinary paper tears too easily and is the wrong colour for Origami lobsters, so we’ve decided to make our own paper; that will require its own process. We also need to be able to deliver some of the lobsters with glitter and others with hand-painted decorations; we’ll need to plan to supply and apply those materials too. Oh, and we want to make a few thousand out of two colors of pure gold leaf instead of paper. You’ll have to manufacture the paper for that too.
What’s your plan look like now?
There’s no rush; you can deliver your million lobsters any time during the month, provided that you don’t mind people complaining that you are way too slow at getting this done. Oh, and you’ll be criticized in the international press for every failure to produce perfect lobsters.
And now, imagine this same plan, except with this twist: no one has successfully folded this particular type of Origami lobster before, so you really don’t know how it’s all going to turn out. And your reward if you are successful will not be praise, but demands that you build even more next month.

This is such a wonderful post for wrapping your head around supply chain issues – as good in its way as Greg Koenig’s commentary about the amazing mechanics of how the Apple Watch is made.
Howe has a number for how many Watches have been sold, but you need to read his piece to find out. He’s probably right. (He also notes in an update that there’s only one module – that is lobster – so the Watch is even more profitable.)


Galaxy S6 Edge battery life – 4 days later » Android Authority

Let’s revisit Nirave Gondhia and see how he’s getting on with his series:

Another day of 13 to 16 hour battery life suggests that with my usage pattern, this is the most I can expect from the Galaxy S6 Edge. However, considering that the average user works approximately eight hours per day, it’s clear that the Galaxy S6 Edge will last a full working day, allowing you to charge it overnight and rely on it until you get home after work.
Another thing to take away is that using your phone at 50% brightness or less adds several hours to your battery life. I’ve done further testing on this and it’s certainly a key factor. The octa-core processor drives over 3.6 million pixels and if the brightness is set to full, it draws a large amount of power. Reducing to around 50 to 60% could increase your screen-on-time by over 50%.

16-hour battery life would certainly take you through a lot of the day.


Ex-Microsoft designer explains the move away from Metro » Thurrott.com

Paul Thurrott filleted an AMA by the designer of the new version of Office for Windows Phone so you don’t have to wade through the original. Fascinating bits, including:

Why is the hamburger menu in the top left of the display? It’s hard to reach, etc. I actually argued for top right. The issue with top right is that no one else does [it]. Being a special unique snowflake works for art but not design. Design should be invisible, so people shouldn’t be thinking ‘oh that’s odd. I’ve never seen this button used like this. I wonder if it does the same thing?’ … The industry decided top left. So to go against it you need to earn it. You need to be far, far better or else it just stands out awkwardly.”
But people need to be able to use it with one hand. “What the research is showing is that people aren’t actually as wedded to one handed use as we used to believe they are. Don’t get me wrong, this is clearly a tradeoff. Frequently used things have to be reachable, even one-handed. But hamburgers are not frequently used, and one-handed use is not ironclad. Combine those two factors together and you see why the industry has settled on this standard. It wasn’t random … And, sorry. But the hamburger has some real issues, but ‘I can’t reach uncommon things without adjusting my hand on my massive phone and that annoys me because it reminds me of the dominant OS on earth” [is not one of them].
But the bottom is better. “It turns out bottom is not better. You’d think that something 3 pixels from your palm would be easier to reach than something in the middle of the phone. But nope.

This really is a terrific post with so much about comparative user experience; this is the link you really should read today.


It has been one year since Instagram was last updated for Windows Phone » Neowin

Brad Sams:

It was on 3.22.14 that the Instagram beta was last updated and the app has remained unchanged since that day. In essence, this app represents the exact issue Windows Phone fans have expressed tirelessly over the years: It’s not the lack of apps, it’s the lack of support for the apps that do exist.
Twitter is another good example. While this app is updated more frequently, it lacks features of its iOS and Android counterparts. By all accounts, Twitter’s Windows Phone app is a distant second-thought for the company and while it is semi-frequently updated, when it does get new features, it’s months or years after the other apps.
Microsoft is aware of this, to no surprise, and they do hope that their universal apps will help to remedy this situation but it will not be an overnight fix.

It’s nice to hope. Has anyone pointed out yet that Instagram isn’t a desktop app, but is mobile-only, so the big Windows desktop installed base doesn’t matter at all to the company? Let me be the first then. Same for Snapchat, Uber.. the list goes on.


Here’s how much a Samsung Galaxy S6 replacement battery (and screen) costs » PC Mag

Sascha Segan:

According to a Samsung spokesperson in touch with the company’s support team, the Galaxy S6 battery has a one-year warranty. If its maximum capacity drops below 80% of its initial level during that year, your replacement is free (although you still have to pay for shipping.) At any other time, the replacement costs $45, plus shipping, though Samsung did not detail shipping costs.
That’s less than the $79 Apple charges for an iPhone battery replacement, but more than the official $29.99 price for a Galaxy S5 battery…
Samsung has walk-in repair centers in Los Angeles and Plano, Texas that don’t require shipping and do same-day battery swaps, the company said. Samsung is looking to establish those centers in more cities.
Screen replacements, meanwhile, cost $199 for the Galaxy S6 and S6 Edge. That’s more than the $109 Apple charges for iPhone 6 screen repair, but less than the $299 Apple charges for repairs that involve more than the screen. Samsung screen replacements also have a one-day turnaround.


Apple Pay plans to launch in Canada this fall » WSJ

Rita Trichur and Daisuke Wakabayashi, who note that Canada has lots of iPhones (30% installed base of smartphones) and lots of NFC-capable payment systems:

Canadian banks want Apple Pay to work in a way that requires a “secondary authentication” to verify customer information before cards can be used with the phones. That means that a consumer could be required to enter a PIN, log-on to a mobile banking app or use a one-time passcode sent via text message before cards can be used on Apple Pay, those people said.

Fair enough. Seems sensible given the problems US banks saw in letting people add cards without authentication. But then it carries on:

The trouble with that approach, however, is that it creates a clunky experience for consumers who expect mobile payments to be seamless—similar to tap-and-go credit cards that are already in wide use in Canada.

I checked this with the writers – surely the banks just want to authenticate initially, not every time? – but Trichur assured me she was hearing that the banks are considering a per-transaction authentication. Sounds bonkers to me.


This is why daddy drinks » Rusty Rants

Russell Ivanovic has been a dedicated disliker of Samsung phones since the S2 because “they often represented the worst possible Android experience you could have”. But they needed to have an S6 in the Shifty Jelly offices (which do Android app development):

The first thing that struck me was the build quality. It’s really good. The next thing that struck me was the screen. It’s amazing. Bright, super high density (far higher than the iPhone and Moto X I’m used to) and so beautiful. Then I was struck by the speed…this thing is fast…like really fast. Then I took a few test photos, and damned if they didn’t look better than all the same photos I was taking with my iPhone 6. In short I had a ‘huh?’ moment. Was it possible this was a good phone?