Start up: streaming stick wars, land sale hotspots, iPhone 6 grabs phablet market, Ring calls back, and more


Eye testing for colour blindness. Photo by joeyanne on Flickr.

A morning selection of 6 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Note: this is the first of two Start Up: posts today (it’s an experiment). The next will be published in six hours’ time (1300 GMT). Let me know what you think – one post or two?

10% of US broadband households have purchased a streaming media device to date in 2014 >> Parks Associates

Roku is still the leading brand with 29% of sales, but Google Chromecast (20%) has supplanted Apple TV (17%) in second place. New entrant Amazon Fire TV is in fourth place with 10%. Consumer content choices are also increasing, with Showtime and Sony planning to launch their own OTT video services to compete with Netflix and HBO.

“Nearly 50% of video content that US consumers watch on a TV set is non-linear, up from 38% in 2010, and it is already the majority for people 18-44,” said Barbara Kraus, Director, Research, Parks Associates. “The market is changing rapidly to account for these new digital media habits. Roku now offers a streaming stick, and Amazon’s Fire TV streaming stick leaves Apple as the only top player without a stick product in the streaming media device category.”

Note that these are sales, not installed base. But the desire to stream stuff is clearly growing very quickly.


Data shows iPhone 6 Plus drives phablet sales growth >> Kantar Worldpanel ComTech

Although selling for just over a month, the iPhone 6, with 33% market share, became the best-selling model among iOS devices for the three months ending in October 2014. The iPhone 5s was the second best-selling iPhone model with 26%, and the iPhone 5c was third with 18%. The iPhone 6 Plus captured 10% of iOS sales.

In the Android camp, the Galaxy S5 remained the best-selling model with 22% of sales while the Galaxy S4 continued to show its longevity, maintaining second place with a share of 12%.

Of the iPhone 6 and iPhone 6 Plus buyers, 85% were repeat iOS buyers and 9% churned from Android.

Also in the three months ending in October, smartphones sales reached 81% of overall phone sales and 59% of all phones in use in the US. 

And iPhone 6 Plus was 41% of US “phablet” [5.5in or more] sales, despite being on sale for only one month of the three-month period. One model taking 41%? (The Galaxy S5 has a 5.1in screen, so doesn’t count in that.)


One CSV, thirty stories: 15: Hotspots >>Whatfettle

Paul Downey has been experimenting with the open data from the Land Registry about property sales, and used it to build a heatmap of sales from 1995 to 2004:

I’m cock-a-hoop how this image has turned out. The detail looks like bacteria on a petri-dish, but zoomed out it’s apparent not just where people live, but where people buy and sell houses the most, with the coast of East Anglia, Eastbourne and Cornwall darker than you’d expect. I can guess this may be due to turnover of retirement homes or holiday cottages but it’s plain to see there are many more interesting stories begging to be discovered from this simple map weighted with other open data from the likes of the ONS.

The frantic turnover in London and cities you’d expect, but the coasts are much more active than you’d otherwise expect.


Ring CEO responds to critics >> Tech In Asia

JT Quigley:

[Takuro] Yoshida [CEO of Tokyo-based Logbar, which made the Ring] says that he never anticipated delays, despite only giving Ring a four-month window from Kickstarter to shipping. The campaign estimated delivery in July, but backers didn’t start receiving their pledges until October. The long wait would become a source of initial doubt, criticism, and refund requests before backers ever received the Ring itself – likely galvanizing negativity and setting Ring up for even harsher reviews than if it had shown up in mailboxes on time.

What was the Ring team doing on July first – the day shipping should have begun?

“We were still testing the hardware, hoping to ship in August” Yoshida says. “I have a lot of web and mobile app experience, so when there’s a bug I can fix it right away. But with hardware, it can take weeks to fix one problem.”

He admits that the final product wasn’t sent off for mass production until October 9.
In the meantime, Ring was receiving between 10 and 30 angry emails a day – and many more angry comments on its Kickstarter and Facebook pages.

“We had two people, from a team of only eight total members, replying to emails,” Yoshida explains. “With more than 5,000 backers, it was hard for us to respond to everyone, and we just couldn’t reply to the comments section because it kept growing and growing.”

He never anticipated delays because he’d previously worked on web and mobile apps. OK.


Windows 10 could prompt upgrades of 600M aging PCs >> Computerworld

Millions of PCs are aging, and those who have resisted Windows 8 will likely upgrade to computers with Windows 10. The initial reception to a test version of Windows 10 has been positive, as it resolves many usability issues affecting Windows 8.

There are about 600m PCs that are four years or older, and those systems are ripe for upgrades, said Renee James, president at Intel, at the Credit Suisse Technology Conference on Tuesday.

“When we see a healthy macroeconomic environment and an aging installed base we expect a new [OS] deployment. The [PCs] are fantastic and at new price points. That’s kind of a perfect storm, combined with a new OS, and the OS usually pushes the upgrade cycle,” James said.

Actually, the evidence doesn’t suggest that a new OS pushes an upgrade cycle. There’s a noticeable slowdown in purchasing ahead of each new Windows release; and then there’s a mild (over the past three releases) springback, but nothing that indicates that a new OS “pushes” upgrades – apart from the fact that consumers get the OS preinstalled.

Businesses, which is where many of those 600m PCs may be, are more likely to shift to Windows 7; or if they’re there, stick with it.


Startup tackles colour blindness >> EE Times

John Walko, on a Cambridge (UK) startup called Spectral Edge:

Content streamed to the STB [set-top box] incorporating the technology is enhanced on a frame-by-frame basis before transmission to the TV screen. Colour-blind viewers can then significantly better differentiate between red and green when watching, allowing them to see details that previously they could not. Importantly, [managing director Christopher] Cytera says, the enhancement has minimal impact on the quality of the picture seen by viewers not suffering from colour blindness.

The technology is said to use mathematical perception models to modify image colours, and is suitable for both still and moving images. The company suggests colour-blind viewers watching programs that normally contain a lot of red and green in their images – for instance sports and nature – will enjoy the biggest improvements in the “viewing experience.”

Now installed on an unnamed STB maker which is a “major, medium size, international player”. As 1 in 12 males and 1 in 200 females has colour blindness, you might be in need of this without realising it.


Start up: make like Apple?, Samsung sells off fibre optic, authors v Kindle Unlimited, Amazon’s PR push and more


Spring-making machine: photo by Mitch Altman, taken in Shenzhen, China, November 2014

A selection of 10 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

No, you can’t manufacture that like Apple does >> Medium

What happened when Apple wanted to CNC machine a million MacBook bodies a year? They bought 10k CNC machines to do it. How about when they wanted to laser drill holes in MacBook Pros for the sleep light but only one company made a machine that could drill those 20 µm holes in aluminum? It bought the company that made the machines and took all the inventory. And that time when they needed batteries to fit into a tiny machined housing but no manufacturer was willing to make batteries so thin? Apple made their own battery cells. From scratch.

Pretty much no company, big or small, can afford to do these things. Yes, Apple has done a great job building many of these products and yes, consumers have come to love many of these difficult-to-manufacture features. But you are not Apple. So long as you’re providing value to your customers, taking the fit and finish of your product down a notch is okay. Especially for your first few production runs.

So what should you avoid? Here’s a few things that Apple often does that can cause problems for a startup.

The “white plastic” one in the list that follows is so obvious when you think about it, but non-obvious until it’s pointed out (or seen).


Samsung Electronics exits fibre optics amid sharper focus on reviving smartphones >> Reuters

Samsung Electronics agreed to sell its fibre optics operations to US specialty glass maker Corning Inc, exiting another non-core business to focus on shoring up underperforming key areas like smartphones.

Terms of the sale, including plants in China and South Korea, weren’t disclosed. Announced by both parties on Tuesday, the South Korean firm’s second exit from a business line this quarter comes as it braces for its lowest annual profit in three years, squeezed by stiff competition…

…The firm also said in October it will halt its light emitting diode lighting business outside of its home country, which was also considered a non-core business.


Best >> stratechery

Ben Thompson on disruption, and what Clayton Christensen’s theory lacks because it doesn’t include user experience as a factor:

That’s the thing though: the quality of a user experience has no ceiling. As nearly every other consumer industry has shown, as long as there is a clear delineation between the top-of-the-line and everything else, some segment of the user base will pay a premium for the best. That’s the key to Apple’s future: they don’t need completely new products every other year (or half-decade); they just need to keep creating the best stuff in their categories. Easy, right?

He’s totally right that Apple should have bought Dropbox; but Steve Jobs couldn’t see the inherent, coming value of the cloud – even though it was Jobs, in 1997, who told developers about the importance of network computing and not having to worry about locally stored data.


Android 5.0 Lollipop delay for HTC One and One M8 Google Play Editions >> TechRadar

The reason for the first delay was pretty vague, with Google simply stating that it would “need to re-spin SW”. If we were to Google Translate that confusing statement into plain English, we’d guess that it meant Google needed time to tweak and update the Android 5.0 Lollipop software.

That delay pushed back the expected Lollipop update to December 1. However that date came and went with no sign of the update.
 
It soon emerged that the Lollipop Update has been delayed once again, with Mo Versi, HTC’s VP of Product Management, reporting that the delay this time is due to Google being too busy at the moment, but that we should expect the update soon.

Just to be clear – that’s for the stock Android versions of the HTC One and M8, not those with HTC’s Sense skin. “Too busy” is a great reason.


Author discontent grows as Kindle Unlimited enters its fifth month >> The Digital Reader

Nate Hoffelder:

When Kindle Unlimited launched in the US 4 months ago there were many questioning whether it was good or bad for authors, and if the chorus of complaints over the past few days are any indication then the answer will be no.

HM Ward kicked off the discussion on Friday when she revealed that she was pulling out of KDP Select, the program Amazon uses to funnel indie ebooks into Kindle Unlimited.

Ward withdrew her books not because the average payment had dropped to only $1.33, but because her total revenues had fallen by 75%

Kindle Unlimited is Amazon’s ebook subscription service. All the news from authors seems not to be positive.


Apple had a rough morning >> Bloomberg View

Matt Levine with a terrific explanation of the “flash crash” of Apple stock, which seems to have mostly been driven by computer-based high-frequency trading. Because no human reacts that fast:

You’ve lost several thousand dollars on your Apple trades. Maybe you should cut your losses and get out? Again, you are not, like, pondering this in your heart of hearts: You are an algorithm, and you are programmed with some loss limits, so you cut your losses and start selling. So instead of dampening volatility, you actually start increasing it.


Chesterton’s Fence >> The Epicurean Dealmaker

GK Chesterton argued:

In the matter of reforming things, as distinct from deforming them, there is one plain and simple principle; a principle which will probably be called a paradox. There exists in such a case a certain institution or law; let us say, for the sake of simplicity, a fence or gate erected across a road. The more modern type of reformer goes gaily up to it and says, “I don’t see the use of this; let us clear it away.” To which the more intelligent type of reformer will do well to answer: “If you don’t see the use of it, I certainly won’t let you clear it away. Go away and think. Then, when you can come back and tell me that you do see the use of it, I may allow you to destroy it.”

This is clearly why Chesterton never got venture funding in Silicon Valley.


The real reason Amazon is telling us about its robots >> Huffington Post

Timothy Stenovec applies a suitably sceptical eye to the news, recalling how coincidentally a year ago Amazon told 60 Minutes about its drone plans:

This year, Amazon appears to be trying the same thing again – only this time, it’s with robots. The company recently invited a select group of journalists – I was not one of them – to tour one of its California warehouses and watch robots move 750-pound shelves of products. Amazon says it uses 15,000 such robots in its facilities, and that the machines, a result of Amazon’s $750m purchase of robot-maker Kiva Systems in 2012, will cut costs, save you money and help get products to you faster.

There was no news of Amazon’s robot fleet until just after midnight on Monday, when suddenly a flood of stories appeared – suggesting that the news was “embargoed,” a term for the common media practice of agreeing not to publish certain information until a certain time.

The robots are interesting, and every journalist knows about having something to please the editor for a Monday morning. Perhaps brick-and-mortar stores could start PR schemes where they show how they’re paying tax?


This “smart” ring is another reason to never trust Kickstarter videos >> Gizmodo

With $880,998 in funding, well exceeding its $250,000 asking price, Ring was a smart device that was meant to Bluetooth control everything in your life — except that it doesn’t. Not by a long shot.

We debunked the thing outright as soon as it showed up on Kickstarter in March, but that didn’t stop thousands of backers from signing up for the product and who are now probably regretting that $269 monetary decision. YouTube user Snazzy Labs breaks down every facet of the ring, and why it’s such a terrible, terrible waste of money.

“Comically unusable” is among the more generous phrases used by Snazzy Labs (cool name bro) in the video, which is worth watching just to see how wearables should not be done, ever.


Santa or the Grinch: Android tablet analysis for the 2014 holiday season >> Bluebox Security

Bluebox Labs purchased over a dozen of these Black Friday “bargain” Android tablets from big name retailers like Best Buy, Walmart, Target, Kmart, Kohl’s and Staples, and reviewed each of them for security. What we found was shocking: most of the devices ship with vulnerabilities and security misconfigurations; a few even include security backdoors. What seemed like great bargains turned out to be big security concerns. Unfortunately, unsuspecting consumers who purchase and use these devices will be putting their mobile data & passwords at risk.

(Via John Moltz.)


Start up: Android bloatware, did vinyl really sell?, Samsung shakes up, and more


Bloated Santa is here for you! Image by Lynn Friedman on Flickr.

A selection of 10 links for you. Slippery when wet. I’m @charlesarthur on Twitter. Observations and links welcome.

Carriers can now install apps on Android handsets without customers’ permission >> Forbes

Matt Hickey:

The fact that bloatware was a notorious failure doesn’t mean that everyone’s been paying attention, of course. A company called Digital Turbine has a new service – called Ignite — for Android handsets that allows a carrier to install apps on customers’ smartphones “for more advertising revenue” whenever it wishes. In other words, carriers can now push garbage apps onto their users handsets to make a few bucks here and there whether the user wants it or not, and it seems as if the practice is perfectly legal.

Digital Turbine claims Verizon and T-Mobile as customers (among others), but that doesn’t necessarily mean that those carriers are currently using the service to push apps, but it does mean that they could if they wished. That said, some users have as recently as this week claimed that they were pushed updates called “DT_Ignite” for “performance enhancements”. The update apparently asks for permission to access almost any part of the phone’s system, making it not just annoying but also potentially dangerous.

So it’s not quite “without permission”, but it’s certainly “without transparency”. Users who noticed it find it annoying.


Google Glass deal thrusts Intel deeper into wearable devices >> WSJ

An Intel chip will replace a processor from Texas Instruments Inc. included in the first version of Glass, the people said.

Intel plans to promote Glass to companies such as hospital networks and manufacturers, while developing new workplace uses for the device, according to one of the people.

Google launched the Internet-connected eyewear in 2012 as a consumer gadget, but it was criticized by privacy advocates and widely regarded as nerdy. But Glass shows early signs of catching on as a workplace-computing device.

Through a program it calls Glass at Work, Google is working with software developers including Augmedix Inc. and APX Labs LLC to encourage use of Glass in industries such as health care, construction and manufacturing where employees work with their hands but need information.

Smart; no doubt Intel will subsidise it, as part of its desperate ongoing efforts to get into mobile. However Google still seems to think consumers will want Glass: 300 staff work on Glass, but only 5% (that’s 15) focus on “Glass at Work”.


Huawei Technologies has big plans, faces big questions >> The Seattle Times

One area Huawei is unlikely to return to, unless the market changes: Windows Phone.

Huawei produced two models running Microsoft’s smartphone OS before it said it was putting its plans for future Windows Phones on hold.

“We didn’t make any money in Windows Phone,” Kelly said. “Nobody made any money in Windows Phone.”

Huawei is also facing stiff competition in the smartphone market from Beijing-based Xiaomi, which in the third quarter of this year bypassed Huawei to become the world’s third biggest smartphone vendor, according to IDC.

Xiaomi, founded just four years ago, has ascended quickly due mainly to a strategy of offering high-end features for low prices, resulting in high-volume sales figures, especially in its home country.

Huawei says it isn’t looking to compete in the low-margin arena, and is instead concentrating on high-end phones.

“We will lose volume in that shift,” Kelly acknowledged.


Why Eric Schmidt doesn’t know how Google works >> VentureBeat

Darius Lahoutifard is an entrepreneur with a withering critique of Schmidt and Jonathan Rosenberg’s new book “How Google Works”:

the authors are confusing causation and correlation. Schmidt points out a series of characteristics of Google as a company and presents them as the reasons for Google’s success, but in my opinion, they are all consequences of Google’s success.

For example the authors write: “Their plan for creating that great search engine, and all the other great services was equally simple: Hire as many talented software engineers as possible, and give them freedom.” Well, this worked because the search was already successful enough to fund that freedom. I would love to see one single company that isn’t dominating a market with no cash cow in-flow that can succeed without strict discipline, sharp focus, hard work, and hands-on management.

If this management style is the reason for Google’s success, then why have the majority of initiatives at Google either failed or been financially inefficient and unprofitable? If they were standalone startups, they would have most likely already been dead.

Another special characteristic of Google is its sales force. When interacting with sales people at Google, I am shocked to see how untrained and inefficient they are.

No punches pulled. At all. (Google was very, very focussed as a startup. The post-IPO moonshot stuff has been a bit hit-and-miss. Well, miss, apart from Android and Maps.)


Small Data: Is lots of vinyl being sold? >> BBC News

Anthony Reuben:

This year is the first time that more than a million vinyl albums have been sold [in the UK] since 1996. This was based on Official Charts data released by the British Phonographic Industry (BPI), going back to 1994, which was when they started keeping count.

There was nothing particularly wrong with the figures, except that 1994 is quite a bad year to start looking at vinyl, as the graph above shows.

Look at the graph, and you suddenly realise what a non-story this was.


Samsung mobile chief survives shakeup >> Korea Times

“We expect the mobile business will get better under Shin’s leadership,” Lee Joon, head of communications at Samsung’s Future Strategy Office, told reporters in a briefing.
He explained its critical consumer electronics business affiliate had no option but to pursue “stability” rather than radical changes as Chairman Lee, who makes key decisions, was still recuperating.

Now, Samsung is seeing a transition of power to Samsung Electronics Vice Chairman Lee Jae-yong.

“When the junior Lee takes over completely, then Samsung will see real changes in management,” said a senior executive at a components affiliate by telephone.

Samsung Electronics only promoted three presidents, the lowest number since 2008.

“This year, the performance of Samsung Electronics and other affiliates wasn’t that good,” Lee Joon said.


Is Uber’s rider database a sitting duck for hackers? >> The Washington Post

A person who had a job interview in Uber’s Washington office in 2013 said he got the kind of access enjoyed by actual employees for an entire day, even for several hours after the job interview ended. He happily crawled through the database looking up the records of people he knew – including a family member of a prominent politician – before the seemingly magical power disappeared.

“What an Uber employee would have is everything, complete,” said this person, who spoke on the condition of anonymity for fear of retribution from the company.

A more sophisticated – and malicious – person with that access could have scraped data on a massive scale, then used powerful analytical software to learn things that Uber users might want to keep private, for professional or personal reasons.

So for once, the headline doesn’t conform to Betteridge’s Law.


Rohinni produces the ‘world’s thinnest’ LED lights using 3D printing, and it adds light anywhere >> 3ders.org

The paper-thin Lightpaper is made by mixing ink and tiny LEDs together and then printing the mixture out on a conductive layer. This layer is then sealed between two additional layers. The tiny diodes are about the size of a red blood cell. When a current runs through the paper, the tiny, randomly-dispersed diodes will light up.

Rohinni’s LightPaper is much thinner than current lighting technology OLED, which has been used in flat screen televisions and allowed TV screens thinner than tenth of an inch to be manufactured. But it seems that the company is more interested in using LightPaper in the automotive industry, as a new means for make excellent taillights, or branding.

Its application potential was endless, said Nick Smoot, chief marketing officer. He said they were thinking about printing lamp shades, so lamps would not need light bulbs. “Anywhere there is a light, this could replace that.” He also said that eventually people will be able to print their own at home. “You will be able to design and print you own light,” he said. “Right now we are printing the light, but we are going to be putting that back in the hands of the people.”


An easily repairable and upgradeable mobile phone >> Puzzlephone

Another modular smartphone, like the Google Ara, but more limited: you can replace the battery, screen and OS. (It’s not clear what else.) Designed and built in Finland, and aims to start shipping in 2015.


Steve Jobs’ testimony expected to play major role in iPod antitrust lawsuit >> Mac Rumors

The complaint focuses on Apple’s older iPod models, which only supported music purchased on iTunes and songs downloaded from CDs. Also being disputed is Apple’s FairPlay system of encoding purchased music, which limited music playback to the iPod and not competing MP3 players. In the suit, consumers claim Apple violated antitrust law by deliberately limiting interoperability with competitors, while exclusively promoting its products and services.

The email testimony is expected to paint Steve Jobs as an aggressive businessman who worked hard to ensure the success of the iPod and iTunes. This success often came at the expense of smaller competitors, which were not allowed to connect to Apple’s popular iPod ecosystem. In one already released email, Jobs addresses Apple’s lack of support for the-then upcoming MusicMatch music store.

“We need to make sure that when Music Match launches their download music store they cannot use iPod,” he wrote. “Is this going to be an issue?”

This relates to 2004 and 2005. Apple will argue that the purpose was to improve the platform for the consumer. (Side note: in January 2013 the US FTC decided that Google’s manipulation of search results to the disfavour of competitors was not an antitrust matter, because it benefited consumers.)


Start up: Chromebooks beat iPads, Netscape’s growing pains, OnePlus’s India problem, Nexus 9 before and after, and more


The inside of Peter Morgan’s eye.

A selection of 12 links for you. Clean regularly. I’m charlesarthur on Twitter – observations and links welcome. (Note: I’ve tweaked – I hope – the font size on each link entry. If the spacing seems off, suggest a better CSS for it. I’m all ears, having twiddled with it to little satisfaction.)

Google overtakes Apple in the US classroom >> FT.com

 

Apple has lost its longstanding lead over Google in US schools, with Chromebook laptop computers overtaking iPads for the first time as the most popular new device for education authorities purchasing in bulk for students.

Google shipped 715,500 of the low-cost laptops into US schools in the third quarter, compared with 702,000 iPads, according to IDC, the market research firm. Chromebooks, which sell for as little as $199, have gone from a standing start two years ago to more than a quarter of the market.

It marks the first time Google has outsold its rival and consolidates a lead it opened up over Apple this year in the broader education market, which includes higher education establishments, as it closes in on Microsoft Windows, the market leader.

The multibillion-dollar education market has become a battleground for hardware makers trying to win the loyalties of the next generation of consumers. It has traditionally been dominated by Windows devices, which have a decades-long head start on iPads and Chromebooks, but schools are increasingly turning to lower-cost alternatives.

A $500m schools contract in Los Angeles was going to be all-iPad – and then the deal hit the rocks, and LA went for Chromebooks instead.


Peek Retina >> Indiegogo

What is Peek Retina?
It’s a clip-on camera adapter that gives high quality images of the back of the eye and the retina. This helps us to diagnose cataracts, glaucoma and many other eye diseases, ready for treatment.

It has been developed by an award-winning team of experts in eye care, engineering and technology.

Peek Retina combines both a traditional ophthalmoscope and a retinal camera in a mobile phone, providing a portable, affordable and easy way to carry out comprehensive examinations.

It sits neatly over the top of the device allowing a healthcare worker to easily take high-quality images of the back of the eye. It feels much less intrusive for the patient too.

The aim is to bring it to the millions of people who need affordable eye care in poorer regions. A donation would make a great Christmas gift. Or buy one for yourself.


A letter to our Indian users >> OnePlus Blog

This week, we announced that the OnePlus One will finally launch in India on December 2, 2014. This has been a long time coming both for our Indian fans, who have been incredibly patient, and everyone behind the scenes who have been working towards this moment since June.

OnePlus and all of our partners, including Cyanogen, have put countless hours of work into making this launch a success. Just last month, on October 7, Cyanogen released the 38R OTA update which included SAR values inside phone settings to comply with Indian regulations. Therefore, it was surprising and disappointing to hear from Cyanogen on November 26 that they had granted exclusive rights in India over the Cyanogen system to another company. Prior to this, OnePlus and Cyanogen have successfully cooperated to release the OnePlus One or carry out commercial operations in 17 countries and regions (including India). It is truly unfortunate that a commitment we both made to our Indian users will now not be upheld.

Cyanogen’s exclusive partner in India: home-grown Micromax. OnePlus’s solution: set up physical places where it will flash peoples’ OnePlus phones to the newest system. That’s going to be expensive.


Smartphones to commoditise like PCs; margins to contract >> Fitch Ratings

The margins of Asian smartphone makers are likely to contract in the medium term amid heightened competition and product commoditisation, says Fitch Ratings. The slowing pace of hardware development, and more manufacturers achieving a threshold level of build quality and functionality, means that the rapid growth of lower-cost smartphone producers will challenge market-leading incumbents and reduce profitability.

The smartphone industry runs the risk of following the cycle seen in PCs, where device-makers’ share of the value chain was squeezed by competition and where operating systems and applications software have become more important to consumers than hardware from a specific manufacturer. The dominance of Microsoft’s operating systems and applications enabled this trend in PCs. In smartphones, this trend may be facilitated by the Android operating system and the open environment for third-party application developers…

…Fitch expects that Samsung’s credit profile will remain solid, given its technology leadership, integrated structure and wider product range. Apple too is relatively well positioned owing to its strong brand value and ecosystem. Outside the big two, established brands such as LG Electronics, Sony, HTC and Nokia, will face stiffer competition from low-cost Chinese vendors.

It’s the value trap all over again.


Uber Josh Mohrer: New York’s general manager is facing disciplinary action over privacy violations >> Slate

Uber said Friday that it has concluded an investigation of New York City general manager Josh Mohrer for alleged privacy violations and has “taken disciplinary actions” against him.

Uber began looking into Mohrer 10 days ago after BuzzFeed’s Johana Bhuiyan reported that Mohrer had accessed her Uber travel data without her permission on multiple occasions. In one instance earlier this month, Bhuiyan arrived for a meeting with Mohrer at Uber’s New York headquarters in Long Island City to find him waiting for her. “There you are,” she recalled him telling her. “I was tracking you.”

Reached Friday afternoon, a spokeswoman for Uber declined to comment on any specifics of the “disciplinary actions” or discuss what might have prompted them other than the BuzzFeed report.

Somehow unsurprising that Uber would go for undisclosed self-regulation on this.


The best travel gear of 2014 >> Co.Design

If you need an unusual present for someone who’s always in and out of airports, or rides a bike, or needs an umbrella, here you go. Some great ideas in here.


Is Monument Valley overpriced? Yes. >> Terence Eden’s Blog

We live in times of desperate austerity. When you say “well, it’s only the price of a cup of coffee!” you utterly fail to realise that for many people Starbucks represents an unobtainable level of decadent spending.
People have hard lives. After working two jobs, slumped on an endless night bus home, they want relief from the pain and tedium of the working day. Pulling out an old phone – perhaps a hand-me-down, or one bought in happier times – they want to spend what little disposable income they have wisely. Something that gives them bang for their buck.

Renting a movie, like Transformers, works out at £1.30 per hour of enjoyment. Twice as cheap as Monument Valley.

Reading a book, knitting, chatting on the phone with a friend – all cheaper.

As the reviewer [quoted earlier in the post] said – there are many games which are just as good looking as Monument Valley, with far longer play times. Often for free.

This is a classic “functional pricing” argument, which I find is much more widely made (especially over PCs and smartphones and tablets, where “measurement” seems superficially easy – x GHz processor, y RAM, z hard drive storage). It’s also meaningless. I wouldn’t rent Transformers; you could offer it to me free and I wouldn’t watch it. Why? Because in my view it’s crap. Therefore no (non-negative) price is sufficiently low for me.

By contrast, I find Monument Valley to be fascinating, clever, unexpected, memorable – all those things that for me Transformers is not. As for other games that have longer play times and are free – sure, but is Doodle Jump or Angry Birds as memorable as Monument Valley?

I don’t often disagree with Eden, but this seems to me a classic case of mistaking price and value. Equally, it’s one that lots of people make when it comes to apps – which is the problem app makers face.


An Interactive Scale of the Universe Tool

From the teeny tiny to the gianty–… anyway. Terrific way to feel small. (Via Jake Davis.)


The BlackBerry Passport enigma: TCOB-machine or “worst designed thing, ever” >> Ars Technica

Sean Gallagher:

When viewed in the right light, the Passport ends up looking pretty. It was unexpectedly the best smartphone we’ve ever used from the perspective of taking care of business. Yes, it benchmarks somewhat below phones in its price range on the tests that would run in the BlackBerry 10 OS. And there’s still a significant “app gap” between the Passport and competing devices. But that’s all background noise when you use the Passport as it’s intended—as an information and communications machine, designed for people who still live and die by the e-mail inbox rather than iMessages and Hangouts and Snapchats.

Unlike this one, most reviews of the Passport miss its point – it’s not a general-purpose smartphone. It’s a BlackBerry.


The baffling and beautiful wormhole between branches of math >> WIRED

Lee Simmons, capitalising on the fact that “wormhole” is a key phrase at the moment (because of Interstellar) and hey, maybe this is new! But it isn’t. If you don’t know Euler’s identity equation, you’re in for a treat though:

the weirdest thing about Euler’s formula — given that it relies on imaginary numbers — is that it’s so immensely useful in the real world. By translating one type of motion into another, it lets engineers convert messy trig problems (you know, sines, secants, and so on) into more tractable algebra—like a wormhole between separate branches of math. It’s the secret sauce in Fourier transforms used to digitize music, and it tames all manner of wavy things in quantum mechanics, electron ics, and signal processing; without it, computers might not exist.


Nexus 9 made on Thursday vs before launch buttons comparison >> Nexus9

Poster “Sebianoti” posted a picture of his old and new Nexus 9 tablets, and commented:

Today my new Nexus 9 arrived, it was manufactured last week, it was shipped to me on Friday from Taiwan and it arrived today. It’s my replacement to my faulty one with extreme light bleed and buttons that are almost impossible to press, as you can see that’s one issue that’s been fixed. This may be the first Nexus 9 in white that has the buttons fixed, at least that’s what HTC’s AVP told me. Light bleed is still present however it’s nowhere near as bad as before.

Seems like damning with faint praise. The LTE version has apparently been delayed. HTC isn’t covering the Nexus name with glory here (and replacements aren’t going to help its bottom line).


Excerpts from my diary of early days at Netscape >> Jamie Zawinski

Here are some excerpts from my diary during the first few months of the existence of Netscape Communications (All Praise the Company), back when we were still called Mosaic. Back when there were only 20 or 30 of us, instead of however-many thousands of people there are today. Back before we had any middle managers.

This is the time period that is traditionally referred to as “the good old days”, but time always softens the pain and makes things look like more fun than they really were. But who said everything has to be fun? Pain builds character. (Sometimes it builds products, too.)

So you want to go work for a startup? Perhaps this will serve as a cautionary tale…

The first one starts at 4am. SGI hardware, Irix 5.3… but the same frustration that will be recognisable to many startups. It starts in July. By September:

We’re doomed.

We’ve finally announced a public beta to the net, and there are loads of bugs, and they’re hard bugs, sucky, hardware-dependent ones. Some of our private beta testers crash at startup on some SunOS 4.1.3 systems, and I’ve got what seems like an identical system here and it doesn’t crash. And scrolling text doesn’t work with the OpenWindows X server, though it works fine elsewhere.

(Via Steve Werby.)


Start up: Google’s Europe problem, spyware (and Syria), why do bigger bras mean larger sales?, and more


“Get me to the Alibaba bikini sale!” Photo from Xinjiang by Manal on Flickr.

A selection of 10 links for you. Come on, it’s Friday. I’m @charlesarthur on Twitter. Send me links or observations.

 Spyware 2.0 >> Aral Balkan

Spyware 2.0 is not cloak and dagger. It’s not hiding in the shadows; it’s hiding out in plain sight like some saccharine Ronald McDonald statue. Spyware 2.0 is all cute doodles and loveable dinosaurs. It’s all the colours of the rainbow. Spyware 2.0 is so damn adorable that you just want to hug it as tightly as you can and never let it go. Spyware 2.0 loves you like a kitten.

The only difference between Spyware 1.0 and Spyware 2.0 is that the purveyors of spyware in the Internet era are not doing it entirely in secret.

I say entirely because they are not completely transparent either.


High costs and errors of German transition to renewable energy >> SPIEGEL ONLINE

“Join in and start today,” [German environment minister Peter] Altmaier writes in the introduction. He then turns to such everyday activities as baking and cooking. “Avoid preheating and utilize residual heat,” Altmaier advises. TV viewers can also save a lot of electricity, albeit at the expense of picture quality. “For instance, you can reduce brightness and contrast,” his booklet suggests.

Altmaier and others are on a mission to help people save money on their electricity bills, because they’re about to receive some bad news. The government predicts that the renewable energy surcharge added to every consumer’s electricity bill will increase from 5.3 cents today to between 6.2 and 6.5 cents per kilowatt hour – a 20% price hike.

German consumers already pay the highest electricity prices in Europe.

Phasing out the nuclear plants (in reaction to Fukushima) turns out not to have been so smart.


How Alibaba is using bra sizes to predict online shopping habits >> Quartz

Alibaba’s rival JD.com booked over 14m orders on Singles Day, using information on what shoppers are buying to make decisions on future inventory. “When you have a sale where you have 14m data points in a single day, that’s going to be extremely helpful to your strategy,” Josh Gartner, senior director of international communications at JD.com, told Quartz.

But data can also befuddle. JD.com found that iPhone 5 sales during Singles Day were nine to 10 times higher than usual. Gartner isn’t sure why. In 2012, Alibaba was surprised to find bikini sales on Singles Day were the highest in the landlocked western region of Xinjiang.

There’s an explanation, but you’ll have to read the article.


Uber’s Android app is not ‘literally malware’ >> The Next Web

Owen Williams:

Let’s nip this one in the bud: it’s incredibly unlikely that Uber’s app is any kind of malware, and from our investigations, the worries in the original post are unfounded. The majority of the permissions listed in the post that calls the company out for being too broad with permissions are required by Android to do many of the app’s basic functions.

Despite what some are claiming, there’s no evidence that Uber accesses any data on your phone other than that used explicitly for the purpose of getting you a ride, nor does it send any of your SMS’, images or other data off your phone.

There’s no reason for Uber to collect data beyond what it needs; it’s certainly not in the company’s best interest.

It’s just that standard Android permissions are so difficult to distinguish from malware, perhaps.


Google only has itself to blame if Europe succeeds in breaking up the company >> Business Insider

Jim Edwards:

Merely being a monopoly is not a transgression, even in Europe. (It’s often a sign of natural success.) Rather, EU antitrust law applies when companies abuse their monopoly to manipulate markets around them unfairly.

On that measure, Google has more than qualified for scrutiny over the way it distorts markets that have nothing to do with search.

The best evidence for that came from Yelp and a coalition of companies it has formed who believe they are being screwed out of their natural, “organic” ranking in search results because Google simply dumps its own — often unhelpful — content on top of the “real” search ranking of which sites are best.

Yelp’s evidence was elegant and simple: It used Google’s own search API to create a browser extension that displayed Google search results without results that include promo boxes generated from Google+, the unpopular identity/social network product that Google launched to counter Facebook. The extension shows you the “real” result generated by Google’s algorithm, without the self-promotional fluff that Google layers on top of it.

The difference is alarming.


Meet Telecomix, the hackers bent on exposing those who censor and surveil the internet >> Forbes

Andy Greenberg:

As the globally-distributed hackers combed Syria’s networks and posted their findings in a crowd-sourced document, one American member of the group, who uses the handle Punkbob, spotted a Windows FTP server filled with data he recognized: logs from a Proxy SG 9000 appliance built  by the Sunnyvale, Calif.-based company Blue Coat Systems. In Punkbob’s day job at a Pentagon contractor, he says, the same equipment had been used to intercept traffic to filter and track staff behavior. The Syrian machine’s logs showed the Internet activity of thousands of users, connecting the sites they attempted to visit and every word of their communications with the IP addresses that pointed directly to their homes. In short, he had discovered American technology being used to help a brutal dictatorship spy on its citizens.

They downloaded 600GB of data, showing precisely which sites the Syrian government was blocking – using Blue Coat’s products.


Microsoft to unveil Windows 10 consumer features at January event >> The Verge

Microsoft is planning to detail the consumer features of Windows 10 at an event in January. While Microsoft will be present at the Consumer Electronics Show in early January, sources familiar with the company’s plans tell The Verge that Microsoft will hold a separate press event in late January to unveil the consumer preview of Windows 10. Microsoft previously promised “early 2015” for a discussion on consumer features, and it appears the company is on track.

I thought Microsoft had given up going to CES. Apparently there’s a new touch interface “dubbed Continuum” for switching between touch and non-touch environments.


Anita Sarkeesian battles sexism in games, #gamergate harassment >> Businessweek

Sarkeesian is the front-cover story (which is good). This part in the story seems telling:

The industry’s main trade group, the Entertainment Software Association, tries to emphasize how mainstream the industry is, even as many of the games themselves undermine its message. The ESA trumpets the fact that the proportion of women playing all video games—not just on Xbox-style consoles, but also on tablets and other devices—has grown to 45%, and that 51% of U.S. households own at least one video game console.

The range of games being produced overall has grown, with a far broader swath of the population engaging in online play as it’s become a fixture of smartphones and iPads. But a single hit console game, such as Call of Duty, can generate more than $1bn in revenue a year, and anything that might disturb that revenue stream presents obvious economic risk.

A clip from the latest instalment in the Grand Theft Auto franchise, produced by Rockstar Games, a subsidiary of Take-Two Interactive, features a first-person character who picks up a sickly looking hooker on the street, has sex with her in his car, then gets annoyed with her chattering and punches her in the face before running her over and driving away.

Films show bad things happening, and being done by people with bad intent too. But where are the romcom video games? As the article points out, it’s pretty rare to find strong women characters. And also:

At one point, Sarkeesian spent two days replaying every game to satisfy a hunch that first-person characters had the capacity to stare at the butts of female characters, but not at the backsides of men. She was right.


Europe gets [Android] One too >> CSS Insight blog

Peter Bryner:

Karbonn’s Sparkle V runs Google’s Android One version of KitKat on a quad-core MediaTek 1.3 GHz processor. It has a 4.5in display, 1GB of RAM and 4GB of storage and a microSD slot. Android One devices have not been particularly popular in India, partly because of limited support by brick-and-mortar retailers, which have been reluctant to support such low-margin products.

But the real story here isn’t this particular device or the holiday price but rather Karbonn’s push into Western markets. While Karbonn already sells smartphones in countries outside India, including Bangladesh, Nepal and Sri Lanka, this is the company’s most ambitious market expansion yet. It’s too early to say if Karbonn can establish its brand in Europe. Its products are already available in Spain and an entry into the highly competitive UK market is a key step. In addition to Android phones, the company is also expected to sell Windows Phone devices.

Other Indian phone makers such as Micromax are certainly watching Karbonn’s European holiday push closely. The market is getting crowded and commoditised. Some established brands will have to pay the price.

This could cost brands such as HTC, Samsung and Sony some market share.

Given the market segment Karbonn is aiming it, seems more likely to hurt Samsung than either of the others, which are premium brands. But perhaps Android buyers are more price-sensitive than brand-sensitive?


Most motherboard players to focus on gross margins in 2015 >> Digitimes

Asustek’s annual motherboard shipments are expected to return back to 22m units in 2014, but the increased volume will come mainly from its competitors, especially second-tier players such as Micro-Star International (MSI), ASRock and Elitegroup Computer Systems (ECS), not growth in the overall motherboard market.

With motherboard demand from China expected to slow down in 2015, Gigabyte Technology has turned to focus on pushing high-end motherboards to maintain its profits.

ASRock has been impacted the most from the price competition in terms of both shipments and profitability. MSI’s gaming notebook business is expected to contribute strong profits in 2014, helping the company to cover its motherboard business’ decline. But for 2015, the two players will both stop pushing for shipments and will try to keep their businesses profitable.

However, China-based motherboard vendors are seeing their market shares shrinking rapidly. Large players such as Colorful, Onda and Maxsum are struggling to survive with profits sliding each year, while small players such as Jwele, Topstar, Jetway and M-One may soon be eliminated from the market.

I’m fascinated by the motherboard market; there’s hardly any information about quite where the products go (self-build? Repair? OEMs whose products are then counted by IDC and Gartner in the “Others” column of PC shipments?). But it’s clearly suffering a squeeze. Would love to know more about its distribution.


Start up: Twitter’s app suck, Share That Economy!, Uber’s permissions overreach, solar panel boost and more

A selection of 8 links for you. Do not deploy near naked flame.

What is app graph on Twitter? >> Twitter Help Center

To help build a more personal Twitter experience for you, we are collecting and occasionally updating the list of apps installed on your mobile device so we can deliver tailored content that you might be interested in. If you’re not interested in a tailored experience you can adjust your preferences at any time (read below). Additionally, if you have previously opted out of interest-based ads by turning on “Limit Ad Tracking” on your iOS device or by adjusting your Android device settings to “Opt out of interest-based ads,” we will not collect your apps unless you adjust your device settings.

Sure, that’s–– pardon? What do Twitter’s engineers think they can extract from this? If you have Uber, Lyft and Hailo installed, will they suggest you follow taxi drivers? Or just the accounts for those apps? If you look at it askance, the idea half makes sense. The other half doesn’t.


Bah Humbug: Microsoft’s affordable smartphone strategy dashes hopes for a real flagship >> ZDNet

There is also no flagship currently available to match the latest iPhone 6 or Android models. The last high-end Windows Phone device was the Nokia Lumia Icon, available only on Verizon and powered by a 2013 processor. It was released in February 2014 while AT&T’s exclusive Lumia 1520 was released in October 2013.

ZDNet’s Ed Bott questioned whether it was too late for Windows Phone back in September and even though I have been an advocate for the platform for years, I am extremely disappointed that Microsoft continues to ignore the high-end smartphone buyer with a focus on the affordable phone market. Those just concerned about pricing are not vocal advocates for the platform and if Microsoft ever wants to gain more than 3% of the smartphone market they need to throw a bone to the smartphone enthusiast.

Seriously, what? The top end is saturated: Apple and Samsung have it mapped out, with a little room for Sony, LG and HTC. Nokia tried and dismally failed at the “high-end flagship” game, and Stephen Elop has the scars to remind him of it.

“Affordable” smartphones are where the volume is. China is the world’s largest smartphone market; India will join it soon. Ignoring the saturated American market is pretty wise if you’re trying to attract new buyers.


UK urged to back ‘sharing economy’ >> Yahoo News UK

The UK should do more to support “sharing economy” platforms like Airbnb, TaskRabbit and Zipcar, according to a government-commissioned review.

The Unlocking The Sharing Economy review was commissioned in September by the Department for Business, Innovation and Skills and led by Debbie Wosskow, the chief executive of the start-up Love Home Swap.

It makes more than 30 recommendations to help people make the most of their homes, cars and other assets to “build a nation of everyday entrepreneurs”.

The review calls for a start-up incubator and innovation lab for British companies in this field, suggests that Jobcentre staff promote sharing economy platforms to jobseekers and suggests more car-pooling lanes in high congestion areas.

It calls for “fair terms of entry to the accommodation market” and suggests that “someone renting out a spare room is not subject to the same level of regulation as a business renting out 100 rooms all year round”.

How surprising that a review written by someone working in the “sharing economy” should conclude that the sharing economy shouldn’t be troubled by those “regulation” things. Will the sentiment be the same when (it’s surely when) someone dies from a faulty storage heater pumping out carbon monoxide in a “sharing economy” rental?

Notable too that none of the stories writing this up quoted opposing voices such as the British Hospitality Association – which complained of “targeted favouritism” that benefited “a select few multibillion pound foreign corporations over local small businesses” – the latter make most of the BHA’s members.


Permissions asked for by Uber Android app >> Hacker News

Discussion around the discovery of quite how much the Android version of Uber sends back to the mothership:

TLDR: Uber’s Android app is literally malware.

Since the website is currently down, this person reverse-engineered Uber’s Android app and discovered it has code that will “call home” aka send data back to Uber with your:
– SMS list [edit: see other comments re SMSLog, SMS permission is not currently requested] – call history – wifi connections – GPS location – every type of device fingerprint possible (device IDs)
It also checks if you’re phone is rooted/jailbroken and if it’s vulnerable to Heartbleed… which it also calls home.

From my understanding, which the author somehow missed, is that it is using http://www.inauth.com SDK which provides ‘malware detection’. This SDK is popular in the ‘mobile finance industry’ and the banking sector. Also notably one of the founders is former DHS/FBI.
Two possible theories: it is being used for fraud detection and/or an intelligence gathering tool.

“Malware” seems overstated, but it certainly goes as far as it possibly can – so, like its owner company.


The only way to save Google Glass is to kill it >> WIRED

Marcus Wohlsen:

“Why not license it out and get out of the hardware business altogether?” asks J.P. Gownder, who covers the wearable device market for Forrester Research.

Gownder himself believes it’s too early to sound the death knell for Glass as a consumer product, though he does say Google has a tough job ahead if it hopes to get consumers to embrace something so unfamiliar. “People don’t know what to do with these devices,” he says.

Apple, meanwhile, has a powerful channel for introducing the gadget-consuming public to new products in the form of its stores. If people are skeptical of what an Apple watch can do, for instance, they will be able to go into an Apple store and try one on. Not so with Google, which has reportedly even closed the few physical locations it had set up to introduce people to Glass.

Gownder is convinced that Glass and other heads-up displays have a strong future in the world of work, where everyone from surgeons to petroleum engineers will find them incredibly useful for specific tasks. As a general-purpose device, however, a kind of smartphone for the face, the advantages aren’t so clear.

There’s a similar piece at MIT Technology Review. Google’s introduction of Glass – make a super-happy video showing someone using it to buy ukelele songs – was clearly wrong. It’s a tool for commerce, not users.


FTC shuts down massive “PC cleaner” scam >> Gigaom

Jeff John Roberts:

On Wednesday, the FTC and the State of Florida announced court complaints against dozens of individuals and companies that reportedly swindled over $120m from consumers, many of them seniors.

While these type of scams have been around for years, the court documents provide an especially clear picture of how the scams work.

According to the FTC, the crooks typically try to hook the victims with an internet ad that promises a free scan for virus or malware. That scan inevitably detects a “problem”…

It’s depressing how impossible this scam is to root out. It’s a modern form of the penny stock pump’n’dump.


Floating feasts >> New Yorker

This, from David Owen, is about the challenge of keeping the passengers on the second-largest cruise ship in the world, with 8,100 people aboard:

One of the few exceptions to Royal Caribbean’s made-fresh policy is French fries. “If we made them ourselves, we’d need four or five guys doing nothing but pushing potatoes through a cutter all day,” Dearie said. Handmade fries, furthermore, droop quickly; the frozen fries the ship uses, like the ones served in many fast-food restaurants, have a coating that keeps them crisp and hot for longer. (The coating on Oasis fries is made from rice flour and modified starch.) We watched a cook tending a large deep fryer. Piled on a counter to his left were a dozen bags the size of pillows. “That’s about five minutes’ worth,” Dearie said.

Guests in Opus consume roughly six hundred pounds of fries in an evening, Dearie said, and fry consumption rises with the number of Americans on board and the number of children—as does pizza consumption.

Now consider the challenge of putting together smartphones (say) from components sourced from multiple places in time for the fourth-quarter rush. (The article is fantastic. Set aside some time.)


Australian engineers have boosted solar cell efficiency by five times more than ever before >> ScienceAlert

We could soon be able to convert more of the Sun’s energy into power using fewer solar panels, thanks to a new breakthrough by Swinburne University of Technology researchers in Australia.

Working with researchers from Nankai University in China, the team has managed to enhance the efficiency of silicon solar cells by 3.8% – almost five times more than the current record.

“One of the critical challenges the solar cell faces is low energy conversion efficiency due to insufficient absorption from the thin silicon layer,” said micro-photonics expert Min Gu at Swinburne University of Technology, who worked on the project.

To achieve the impressive upgrade, the engineers synthesised one-dimensional graphenised carbon nanofibre, and used it to help solar cells capture sunlight more efficiently.

I was speaking the other day to someone who installs solar panels for a living, who said that in the past five years efficiencies of the panels he installs has improved by 25%. That’s about 4.5% compound per year. So this doesn’t look like a giant leap. Sorry.


Start up: tablet slowdown, find that toilet!, does live music pay?, BlackBerry’s iPhone offer, and more


“Finally, I got my iPad” by juehuayin on Flickr

A selection of 10 links for you. Use them wisely.

Worldwide tablet growth expected to slow to 7.2% in 2014 along with first year of iPad decline >> IDC

The worldwide tablet market is expected to see a massive deceleration in 2014 with year-over-year growth slowing to 7.2%, down from 52.5% in 2013, according to a new forecast from International Data Corporation (IDC). At the core of this slowdown is the expectation that 2014 will represent the first full year of decline in Apple iPad shipments. Both the iPad and the overall market slowdown do not come as a surprise as device lifecycles for tablets have continued to lengthen, increasingly resembling those of PCs more than smartphones.

“The tablet market continues to be impacted by a few major trends happening in relevant markets,” said Ryan Reith, Program Director with IDC’s Worldwide Quarterly Mobile Device Trackers. “In the early stages of the tablet market, device lifecycles were expected to resemble those of smartphones, with replacement occurring every 2-3 years. What has played out instead is that many tablet owners are holding onto their devices for more than 3 years and in some instances more than 4 years. We believe the two major drivers for longer than expected tablet lifecycles are legacy software support for older products, especially within iOS, and the increased use of smartphones for a variety of computing tasks.”


The Great British Public Toilet Map >> Gail Knight

The Great British Public Toilet Map launched last Wednesday 19th November on World Toilet Day*

Previous versions of the map have existed since 2011, but this is now the largest publicly accessible toilet database in the UK by some way. It has over 9500 toilets, and I’d be confident of saying that the map will help you to find toilets no matter where you live.

If for some inexplicable reason it doesn’t, you can add, edit and remove toilets until it does! We’ve had over 1000 toilets added this week.

AT LAST. I judged a competition in April 2011 where this was one of the entries – and nearly the winner.


How Sonos and John MacFarlane built the perfect wireless speaker for streaming music >> Businessweek

[Mark] Trammell [a designer formerly at Digg and Twitter] likes to interview customers in their homes, sometimes in the moment when a Sonos speaker first arrives and a family is taking it out of the box and deciding where it should go.

“They’re looking for a Sonos-size hole to fill,” he says. The small Play:1 is good for bathrooms and kitchens; the Play:5 tends to go in living rooms and dens. The accessories allow for attaching other kinds of sound equipment, such as weatherproof outdoor speakers, to the network. The average Sonos household has 2.1 units.

A key moment tends to be when family members discover how to add to and remix playlists together. Mark Whitten, Sonos’s chief product officer, compares the experience to that of the Xbox. “The reason gaming consoles became ascendant wasn’t because of the games,” he says. “It’s because two kids were sitting on a couch, playing together.” Whitten was hired six months ago from Microsoft, where he introduced and oversaw much of the Xbox, including Xbox Live.

On an upward curve. Will someone buy them?


Automation makes us dumb >> WSJ

Nick Carr:

Late last year, a report from a Federal Aviation Administration taskforce on cockpit technology documented a growing link between crashes and an over-reliance on automation. Pilots have become “accustomed to watching things happen, and reacting, instead of being proactive,” the panel warned. The FAA is now urging airlines to get pilots to spend more time flying by hand…

…Ten years ago, information scientists at Utrecht University in the Netherlands had a group of people carry out complicated analytical and planning tasks using either rudimentary software that provided no assistance or sophisticated software that offered a great deal of aid. The researchers found that the people using the simple software developed better strategies, made fewer mistakes and developed a deeper aptitude for the work. The people using the more advanced software, meanwhile, would often “aimlessly click around” when confronted with a tricky problem. The supposedly helpful software actually short-circuited their thinking and learning.


Lee Rigby Woolwich report in full >> The Guardian

Report by parliament’s intelligence and security committee setting out what the intelligence services knew before 2013 Woolwich killing of fusilier by Michael Adebolajo and Michael Adebowale

Worth reading in depth if you’re interested in how security services operate, and what they can (and can’t) get from data. For example: the killers were known, but low priority; a tapping order took a month to be signed; submarine cables are tapped, but even if their discussions had been picked up by them, the fact neither was under “active” observation means key comments would have been missed.


The Lee Rigby murder doesn’t justify an extension of internet snooping powers >> The Guardian

I wrote on the report:

the ISC [Intelligence Services Committee] has a point here. As the report highlights, when internet companies discover accounts associated with child exploitation, they are quick to pass on details to the authorities. But if someone suggests “let’s kill a soldier” in a message, the account is marked for closure. Adebowale had four out of seven internet accounts at one provider automatically closed over suspected terror-related activity; yet none was reviewed by a human. That’s a clear failure to link the action – closing an account – and the reason; communications companies can’t seek public approval for trying to prevent child exploitation, yet wash their hands of terrorism discussions.

The BBC is saying that the Adebowale comment was made on Facebook. Expect more developments in the next few days.


Intel decides to keep tablet subsidies, say sources >> Digitimes

Facing domination from ARM-based processor suppliers such as Qualcomm and MediaTek, Intel’s subsidies including those for marketing, have helped reduce vendors’ costs by around US$20-30 and have attracted vendors such as Asustek Computer, Acer and Lenovo to place orders for Intel’s processors, the sources noted.

Although the strategy helps Intel to maintain a share of around 90% in the notebook market, the strategy has taken a heavy toll out of Intel in the mobile device market as the company has generated about US$7bn of losses from its mobile and communications business during the past two years and will continue to see losses in the fourth quarter, the sources noted.

Internally, Intel has been debating about whether to stay in the tablet market, but the company has decided to push for the market since its absence could impact its PC business and create a hole in its Internet of thing (IoT) lineup, the sources explained.

The logic is sound. And $20-30 could make the difference between profit and loss for some tablet makers.


Pomplamoose 2014 Tour Profits >> Medium

Jack Conte (half of Pomplamoose) does the numbers for the band’s recent self-financed tour:

Add it up, and that’s $135,983 in total income for our tour. And we had $147,802 in expenses.

We lost $11,819…

…The point of publishing all the scary stats is not to dissuade people from being professional musicians. It’s simply an attempt to shine light on a new paradigm for professional artistry.

We’re entering a new era in history: the space between “starving artist” and “rich and famous” is beginning to collapse. YouTube has signed up over a million partners (people who agree to run ads over their videos to make money from their content). The “creative class” is no longer emerging: it’s here, now.

We, the creative class, are finding ways to make a living making music, drawing webcomics, writing articles, coding games, recording podcasts. Most people don’t know our names or faces. We are not on magazine covers at the grocery store. We are not rich, and we are not famous.


Trade in your iPhone >> BlackBerry Trade Up

Trade your iPhone for a BlackBerry Passport and get up to $550!

For a limited time, starting December 1st.

Upgrade to a BlackBerry® Passport and get up to $400 back for your iPhone and an additional $150 from BlackBerry. Subject to Terms and Conditions.

To qualify for this offer, you must have purchased a BlackBerry Passport from select online retailers on or after December 1st, 2014.

BlackBerry essentially gives you $150, and you get a tradein of $90-$400 depending on iPhone model. Doesn’t seem to tie you to owning the Passport for any length of time, so the arbitrage-minded might like to see how easy it would be to round-trip this: cheap secondhand iPhone from drawer -> get BlackBerry Passport -> sell off Passport -> get cheap iPhone -> repeat? The problem might lie in the third step though.

Unlikely there will be a rush of iPhone owners to bankrupt BlackBerry, but also gives an insight into roughly how much it values each user: must be more than $150 over typical contract length.


Whistling Google: PLEASE! Brussels can only hurt Europe, not us >> The Register

Andrew Orlowski, on the European Parliament’s inconsequential (yet consequential) motion to make Google split services from search:

Google today wields enormous power over other industries, in a way Microsoft never could, even at the zenith of its influence. Newspapers didn’t close, and musicians didn’t go hungry, because Windows was late. No Active X control ever destroyed an economic sector. Yet you can plausibly argue that the consequences for European industry and its citizens freedoms are at least indirectly attributable to Google’s strategic use (and abuse) of other people’s property and personal effects…

…DCMA provisions were designed to protect ISPs and other service providers in the mid-1990s, when the public internet was in its infancy.

Today, they are favourable to huge internet aggregators, and load the deck against individuals and tiny companies seeking to protect their work. Google required the music company to promise not to sue an unlicensed uploader, thereby protecting Google’s supply chain. “You can sign and get a fraction of a penny,” Google was saying, “or you can refuse to sign and get nothing. It’s up to you – but either way, we’ll use your work and make money off it.”

As he points out, though, the European Commission is hopelessly screwed in both its aims and implementation of anything digital.


Start up: Uber’s vanishing blog, Samsung’s shrinking S5 sales, Google’s secret car, and more


What the Google self-driving car “sees”. Photo by Matt Chan on Flickr.

A selection of 10 links for you. Don’t worry, be happy.

The unknown startup that built Google’s first self-driving car >> IEEE Spectrum

Mark Harris:

one of Google’s most strategic acquisitions has mysteriously been actively blocked from public view. An investigation by IEEE Spectrum has uncovered the surprising fact that Google’s innovative self-driving car and the revolutionary Street View camera technology that preceded it were largely built by 510 Systems, a tiny start-up in Berkeley, California.

If you’ve never heard of 510 Systems, that’s exactly the way Google wants it. The purchase of 510 Systems and its sister company, Anthony’s Robots, in the fall of 2011 was never publicly announced. In fact, Google went so far as to insist that some 510 employees sign agreements not to discuss that the acquisition had even occurred. Google’s official history of its self-driving car project does not mention the firm at all. It emphasizes the leadership of Sebastian Thrun, the German computer scientist whose Stanford team won the autonomous-driving Grand Challenge in 2005, sponsored by the Defense Advanced Research Projects Agency (DARPA).

Why has Google worked so hard to keep this one acquisition a secret?

Harris has been doing fantastic digging into the truth about this Google project.


Kickstarter ‘fraudster’ finds second home on Indiegogo, as per usual >> Engadget

What do you do when you’ve been outed as a fraud and your Kickstarter was pulled? You go to Indiegogo, of course. Anonabox was a $45 device that promised to route your home’s internet connection through (privacy-focused network) Tor without any fiddling in the same way that PORTAL works. In the current climate, it was no surprise to see the project earn $600,000 in pledges in just the first few days. Slowly, however, people began to ask questions about creator August Germar after the hardware was found to be an off-the-shelf unit made by a Chinese OEM and the software turned out to be about as secure as a slice of Emmental.

Now the project has been re-born on Indiegogo, with claims that the mistakes of the previous project (and subsequent outcry) has helped the device get better. That’d be fine, and we’d be applauding Germar’s efforts, except for the fact that his claims of involvement with the Tor community have already been debunked. When ITSecurityGuru asked former Tor lead Runa Sandvik, she said that Germar “is making false claims, again.”

Some serious questions to be asked about Indiegogo here.


iPhone eye test spots vision problems cheaply >> New Scientist

Smart Vision Labs, a start-up in New York City, wants to make it easier to diagnose vision problems in developing countries with an iPhone camera add-on.

The World Health Organization estimates that 246 million people have poor vision. Of these, about 90% live in low-income areas without good access to healthcare or expensive diagnostic machines.

To solve this problem Smart Vision Labs has combined two tools often used for eye tests into a single inexpensive and portable device. The first tool, an autorefractor, calculates whether someone is short-sighted or long-sighted, and to what extent, by measuring the size and shape of their eye. The second, an aberrometer, looks for distortions in how light reflects off the eye, which could indicate rarer problems such as double vision.

Android phones would be a lot cheaper to do it with.


The real reason Excite turned down buying Google for $750,000 in 1999 >> Internet History Podcast

George Bell was chief executive of Excite, which was one of the biggest web properties. A bake-off didn’t find much difference between Excite’s search at the time, and Google’s. But he might have done the deal. However:

Ultimately, Larry said, “Look, I like the engineers at Excite. I really like the company. I get that you don’t see a lot of difference.” And, I think we struck a price. I believe that the price was $750,000 in cash, and something like 1% of Excite. The economics of that were really ok to us. The thing that Larry insisted on that we all do recall, is that Larry said, “If we come to work for Excite, you need to rip out all the Excite technology and replace it with Google’s search.” And, ultimately, that’s, in my recollection, where the deal fell apart. Because, we had hundreds of engineers at that point, and culturally, we really were driven by technology. And I didn’t think we could survive… or the differentiation in search results were clearly not dramatic enough to justify the cultural risk that Larry would insist on. So, ultimately, we passed.


Samsung considering shakeup in management >> WSJ

There also have been missteps at Samsung. The mobile division, under Mr. Shin, didn’t seriously question bullish projections for orders of its flagship smartphone, the Galaxy S5, which went on sale globally in April, according to a person familiar with the matter.

Samsung produced about 20% more devices than it did of the Galaxy S5’s predecessor, basing the numbers on a survey of its carrier partners around the world, who were asked to predict demand but who weren’t on the hook for any unsold devices, according to the person. That led to merchandise piling up in warehouses, forcing Samsung to increase marketing expenditures to unload the devices.

In all, Samsung sold about 40% fewer Galaxy S5 smartphones than expected, with about 12m units sold to consumers in the first three months since April compared with about 16m units for the preceding flagship phone, the Galaxy S4, according to people familiar with the matter. Only in one major market did Samsung sell more Galaxy S5 smartphones than it did the S4: the US, Samsung’s biggest market, one of these people said.

Making the point that Samsung’s real customers aren’t end-users, but carriers. S5 sales in China were down by about 50% compared to the S4 in its first six months.


A rare peek into the massive scale of Amazon Web Services >> Enterprise Tech

Timothy Prickett Morgan:

Like many hyperscale datacenter operators, Amazon started out buying servers from the big tier one server makers, and eventually became the top buyer of machines from Rackable Systems (now part of SGI). But over time, like Google, Facebook, Baidu, and its peers, the company decided to engineer its own systems to tune them precisely for its own workloads and, importantly, to mesh hand-in-glove with its datacenters and their power and cooling systems. The datacenters have evolved over time, and the systems have along with them in lockstep.

In the past, Amazon has wanted to hint at the scale of its infrastructure without being terribly specific, and so they came up with this metric. Every day, AWS installs enough server infrastructure to host the entire Amazon e-tailing business from back in 2004, when Amazon the retailer was one-tenth its current size at $7bn in annual revenue.

“What has changed in the last year,” Hamilton asked rhetorically, and then quipped: “We have done it 365 more times.”

That is another way of saying that in the past year AWS has added enough capacity to support a $2.55 trillion online retailing operation, should one ever be allowed to exist.


Apple’s forecast to sell 71.5M iPhones units in Q4, iPhone 6 sales more than double iPhone 6 Plus

According to a fresh report from prominent KGI analyst Ming-Chi Kuo obtained by AppleInsider, quarter-over-quarter Apple iPhone shipments will swell 82% in the fourth quarter of 2014.

Leading the charge is iPhone 6, predicted to account for just shy of 60 percent of all sales for the quarter, or 41.65m units. Coming in a distant second is the iPhone 6 Plus, which has been the more talked about next-generation variation due in large part to its scarcity at retail outlets. Kuo says the 6 Plus supply shortage is not only an indicator of high demand, but also confirmation that suppliers are having production issues. He believes final fourth quarter sales are largely dependent on supply chain success with 6 Plus yields.

Given Apple’s current situation, Kuo foresees a major slip in iPhone sales for the first quarter of 2015, mostly due to poor off-season demand. The analyst pegs shipments at a combined 49.4m units, including 21.6m iPhone 6 handsets and 10.2m iPhone 6 Plus versions.

71.5m units in CQ4 would be a 40% increase, year-on-year (and would probably challenge Samung for shipments). 49.4m in CQ1 would be just a 13% increase. One suspect it might be more evenly split than that.


Gartner says more than a third of US adult smartphone users use their smartphones for video calling >> Gartner

Video calling is growing into a key mainstream activity on smartphones, with high adoption rates in some markets, according to a survey by Gartner, Inc. The survey, which was conducted in June 2014, surveyed more than 6,500 U.S. and German consumers about their technology usage and attitudes in order to gain a better picture of how devices are used for work and leisure. 

More than 50 million adult smartphone users in the U.S. (about 35% of the total surveyed) use their smartphones for video calling. This number is likely to exceed 60 million people when those ages 17 and younger are included. In Germany, more than eight million adult smartphone users (about 20%) use their devices for video calling, a figure more likely to exceed 10 million when those ages 17 and younger are included. Gartner defines video calling as person-to-person communication using a video application such as Apple’s FaceTime, Skype or Google Hangouts…

…The survey results showed adoption is markedly skewed toward the younger demographic, with video calling in the 18 to 24 age group reaching 53.5% in the US and 30% in Germany. Video calling uptake is slanted toward early adopters but shows encouraging signs of expansion across all consumer segments.

FaceTime, Skype, Hangouts – Apple, Microsoft and Google, pitted against each other once again. Except they use it for slightly different purposes: FaceTime ties users to iOS; Skype makes money and has corporate tie-in; Hangouts.. well, that’s a bit less clear. It’s always felt like a wannabe Skype.


Have Microsoft’s Surface Pro vs. MacBook Air TV ads worked? >> Tech.pinions – Perspective, Insight, Analysis

Tim Bajarin:

I recently had a meeting with top officials in one of the major PC companies and asked them about their position on 2-in-1’s and convertibles. They told me they believe they need to have one or two models of these designs in their overall line up but the majority of what they will create and bring to market will still be clamshell based. They pointed out they are not seeing any real demand for these in IT yet and only slight interest by consumers. One reason the interest in something like Surface Pro is low is because of its price. They are two to three times the price of a cheap laptop.

Unless the Surface Pro is targeted at field service or as a replacement for those who use clipboards, I believe IT interest will continue to be soft at least for the 2 in 1 detachable. Lenovo tells me they have actually done well with their Yoga convertibles, especially in enterprise accounts, however it is still a minority when it comes to the total number of clamshell laptops they ship each year.


September 2011: Uberdata: How prostitution and alcohol make Uber better >> Uber Blog

What up humans?! Bradley Voytek here again. Man do we have some crazy #uberdata for you today.

Today is Uber: Freakonomics edition.

In this post I’ll show how where crimes occur — specifically prostitution, alcohol, theft, and burglary — improves Uber’s demand prediction models.

And then over three years later, I’ll delete it! Or someone will, realising that it’s a gigantic stain on our credentials.

First “Rides of glory” (about people avoiding the “walk of shame” by getting a cab some hours after being dropped off at a particular destination) and now now this.

Uber is clearly trying to pretend that its ability to peer at data relating to specific users can somehow be forgotten.

Unfortunately, the Internet Archive begs to differ. Speaking of which, have you donated to its upkeep?


Start up: Uber debated, iPhone ruining Christmas?, Amazon Echo reviewed, (more) Android clipboard malware


Uber driver parked in the bike lane. Photo from Flickr.

A selection of 11 links for you. Use them wisely.

How to get away with Uber >> Matter on Medium

Bobbie Johnson (with whom I used to work, long ago, at The Guardian):

Raw, pure, unbridled ambition is an uncomfortable thing to look at. It’s not that it’s ugly, necessarily. It’s just brutally, shockingly honest. Uber does not pretend to have a glorious philosophy—it wants to make transport easy, but there is no aspiration as lofty as “organize the world’s information” or “make the world more open and connected.” And perhaps that’s the way it should be. After all, would it be more offensive if Uber had a mission beyond itself? It certainly feels like less of a betrayal to know that it just wants to be as big, as powerful, as necessary, as it can be.

He argues that Uber is as greedy to have everything as Amazon – which feels right. (Worth noting: Johnson’s success came from Matter, a Kickstarter-ed project, which was then bought by Medium. So he has experience of being a startup.)


Nothing found for Rides Of Glory >> Uber

Oh, how interesting. Uber has removed the blogpost about tracking peoples’ one-night stands and categorising them by city. Concerned that it revealed invasion of privacy? Concerned about bad publicity?

It’s still in the Wayback Machine if you want it though. Originally put up in August; removed, abruptly, some time after 18 November.


Will Apple’s iPhone 6 ruin Christmas for retailers? >> MarketWatch

Brett Arends:

“We estimate iPhone 6 upgrades and purchases will equate to $4 billion in retail sales in November and December,” warns Canaccord analyst Camilo Lyon in a new research paper. That, he says, equates to “approximately 16% of the $24.3 billion in incremental dollar growth expected this holiday season.”

Or, to put it another way, while Apple is likely to see a sales boom, the rest of the mall will be left with a much more modest increase in sales of around 3.3%, says Canaccord.

Different analysts may play with different numbers for sales of iPhone 6s. And the amount consumers spend will depend to some extent on whether they get subsidized iPhones now, and pay higher mobile fees each month over the next two years, or pay the full cost of the iPhone upfront and then shop around for a cheaper mobile deal.

But even though different people will quibble about the numbers, the analysis is surely “directionally correct,” as we used to say at McKinsey & Co.


Don’t buy a Chromebook just for the 1TB Google Drive storage offer >> Forbes

Tony Bradley:

when Microsoft raised the amount of OneDrive storage it provides for free accounts earlier this year, it also shared an interesting factoid about the data storage habits of the average user. “Our data tells us that 3 out of 4 people have less than 15 GB of files stored on their PC. Factoring in what they may also have stored on other devices, we believe providing 15 GB for free right out of the gate – with no hoops to jump through – will make it much easier for people to have their documents, videos, and photos available in one place.”

Both Google Drive and Microsoft’s OneDrive provide users with 15GB of storage for free. Even if you’re part of the 1 out of 4 users that exceeds 15GB, unless you’re an uber power user with an archive of HD movies to store in the cloud, you most likely won’t exceed 100GB. Both Google and Microsoft offer a 100GB plan for $2 per month. All of this works out to mean that 75% of the users have less than 15GB of data and will get no value out of the Chromebook promotion, while most of the remaining 25% could get by with 100GB of Drive storage, so the actual value of the Chromebook deal is more like $48.

Also, if you do need that much storage, the free offer will run out – and then you’ll be paying $10 per month.


Amazon Echo review: a perfect 10 >> ZDNet

James Kendrick:

I set the Echo on my desk which is toward the middle of my loft apartment. This room is big (approximately 40 x 30 feet) and has poor acoustics due to the concrete celings, hardwood floors, and exposed ventwork.

Having long worked with speech recognition and voice input, I am extremely impressed with how accurately it works on the Echo. The Echo can hear voice commands from over 30 feet away and it does so even with music playing. The microphone array is very, very good.

Alexa handles multiple speakers well. I invited some friends over to see what they thought of the Amazon Echo and had them all give Alexa commands or ask questions from all over the apartment. My friends were as impressed as I was, as Alexa heard each one without fail, and did the bidding of each. I suspect most, if not all, of them will buy an Echo when they are readily available.

Well well – Amazon knocks it out of the park.


Using a password manager on Android? It may be wide open to sniffing attacks >> Ars Technica

Dan Goodin:

In early 2013, researchers exposed some unsettling risks stemming from Android-based password managers. In a paper titled “Hey, You, Get Off of My Clipboard,” they documented how passwords managed by 21 of the most popular such apps could be accessed by any other app on an Android device, even those with extremely low-level privileges. They suggested several measures to help fix the problem.

Almost two years later, the threat remains viable in at least some, if not all, of the apps originally analyzed. An app recently made available on Google Play, for instance, has no trouble divining the passwords managed by LastPass, one of the leading managers on the market, as well as the lesser-known KeePassDroid. With additional work, it’s likely that the proof-of-concept ClipCaster app would work seamlessly against many other managers, too, said Xiao Bao Clark, the Australia-based programmer who developed it.

Password manager companies blame Android’s clipboard function, which is available to any app and has no interface securing it.


Keep an eye on what matters >> CamioCam

Turn any tablet, computer, or smartphone into a home monitoring camera that lets you see what’s happening at home when you’re away… CamioCam records and uploads to the cloud only when motion is detected. Then image analysis and machine learning algorithms identify the most important events that were recorded. CamioCam learns what you care about from the way you use it, so it gets smarter over time.

One device for monitoring is free; each extra one is $9 per month. It’s encrypted (“No one, including CamioCam engineers, can ever see what you’ve recorded unless you choose to share it explicitly”) and claims to use very little upstream bandwidth – 33.3kbps.

Worth trying? For iOS and Android. (I’ve downloaded it, but haven’t yet tried it.)


How to make streaming royalties fair(er) >> Medium

Sharky Laguna:

It sounds perfectly fair and reasonable: if an artist wants to make more money all they need to do is get more plays. But there’s a major disconnect in this economic model that has not been discussed widely: Spotify doesn’t make money from plays. They make money from subscriptions*.

So how is that a disconnect?

Let’s say I am a huge fan of death metal*. And nothing pumps me up more than listening to my favorite death metal band Butchers Of The Final Frontier. So I sign up for Spotify in order to listen to their track “Mung Party”. I listen to the track once, and then I decide Spotify isn’t for me. OK, So who got the benefit of the $10 I paid in subscription fees?

Suggested solution: pay royalties in proportion to the amount that artists are played by subscribers. Interesting idea – it’s almost like paying the artists directly. As if you were buying their content. Uh..


OpenBR >> Openbiometrics

A communal biometrics framework supporting the development of open algorithms and reproducible evaluations.

In other words, face detection and matching, in open source. This stuff is now becoming available to anyone, not just governments. How soon before it’s in apps on phones? Why isn’t it already in apps on phones?


App-pocalypse Now >> Coding Horror

Jeff Atwood:

Nothing terrifies me more than an app with no moral conscience in the desperate pursuit of revenue that has full access to everything on my phone: contacts, address book, pictures, email, auth tokens, you name it. I’m not excited by the prospect of installing an app on my phone these days. It’s more like a vague sense of impending dread, with my finger shakily hovering over the uninstall button the whole time. All I can think is what shitty thing is this “free” app going to do to me so they can satisfy their investors?

His argument is that the low price of apps is inevitable, and that you’re paying with your time. Also, apps are in a mess.


Initiating coverage of SanDisk with Buy and $123 target >> BTIG Research

Part of our bullish thesis on SanDisk is based on the assumption that the NAND industry will behave differently than it has in the past when it comes to increasing supply, whether it be from technological change or the investment decisions of the key participants. This view will likely result in derision from those who have far longer experience than us in evaluating the historical volatility in the memory market, which may prove to be well deserved. However, we think our outlook has merit based on five key factors;

• Moore’s Law is over. The densification of memory cells has reached its limit
• New technologies like 3D [transistors] are costlier and taking longer to deploy
• The drop in price per bit calls into question the value of investing in more capacity
• NAND competitors have different strategic and investment priorities
• There is a sustained strong level of demand

As newcomers to this sector of the ecosystem, we will have to continue to test our thesis but we think investors should, at a minimum, be second-guessing their established views on how the industry works.

Basically, BTIG sees a decline so continuous in pricing that it thinks it’s uneconomic to invest in new capacity. This hasn’t happened in the past, so let’s see how that pans out.


How Gresham’s Law explains why news sites are turning off comments

Re/Code is turning off comments. This comes after Reuters turned off comments, and many other sites have dialled back on allowing comments – Popular Science, the Chicago Sun-Times, and so on. Huffington Post stopped “anonymous” (actually pseudonymous) comments in August 2013.

Pew Research coincidentally has some new research out headlined “About 1 in 5 victims of online harassment say it happened in the comments section“.

It says:

While social media sites (66%) were the most common place noted for harassment, comments sections were named more frequently than online gaming sites (16%) and discussion sites like reddit (10%)… One respondent said, “Comment sections of news articles often contain some very racist, homophobic, sexist language.” Another noted that, on news sites, “people are brutal and seem to feel way too comfortable in their anonymity.”

Comments on newspaper sites are generally rubbish, aren’t they? Snarky, pointless, off-topic, flame-baiting… I think it’s because Gresham’s Law mostly applies.

Gresham’s Law is an economic tenet which is often stated as “bad money drives out good”. That isn’t a good way to put it, really. It’s better described (as in Wikipedia) through an example about money.

Minted

The US used to mint silver to make its nickels and dimes. But the rising price of silver made this expensive – so expensive that the silver in a nickel or dime would be worth more than 5c or 10c. So it began minting nickels and dimes with cheaper metals, bringing the “true” value of the coins below their face value. This preserves their usefulness as currency.

But some of the silver-bearing coins remained in circulation. What’s the logical response to this? If you’re someone with an eye for profit, you offer the equivalent face value of non-silver coins (or paper dollars) for those silver-bearing coins, and leave the rubbish coins to everyone else. In theory, you’ve just made an instant profit. Will you spend those coins as “coins”? Of course not.

What’s happened here is that high-value coins have been replaced with cheap, lower-value ones. People will keep the high-value coins out of circulation because they’re not being properly rewarded for spending them – what they get for spending them is less than the value they perceive in them. They can get better elsewhere.

Bitcoined

Gresham’s Law has more general application, though. In general, you can use it to mean that “people will opt for the cheaper way to get it done”. There’s an interesting economics paper around at the moment which looks at the economics of mining Bitcoin, and suggests that in the long run it will be mined by botnets because then you don’t have to pay for the electricity. You can dispute their reasoning (most profitable Bitcoin mining is done on ASIC rigs these days) but we’ve seen a version before – it’s much easier to hire a botnet to send a gazillion pieces of spam than to hire a server.

So now we come to comments on newspaper sites. I highlight these because they’re different from specialist forums where people with similar interests tend to gather. Newspaper sites get huge numbers of people passing by, though the number who comment is tiny (typically far less than 1% of those who view an article).

But a significant number of those commenters are persistent – and this is where the “bad” can drive out the “good”. There are determined people who just want to leave comments, and view the space below the line as “their” territory. They aren’t interested in adding quality, or bringing new information to the discussion. They just want to dominate.

For an example, look at the comments below this article by Adrian Kingsley-Hughes. There’s a couple of people in there who I can recognise as “regulars” from just having read two of AKH’ articles in the past 24 hours, and looking at the comments: “Owl;Net” and “William.Farrel”. It’s clear that they don’t really have any new information to bring; they’re just there to wind people up.

For people who might have useful experiences, or insight, to bring, the sight of comments and threads like those are a natural STOP sign. Why would you invest your time, knowledge and special insight adding a comment to a thread when you have idiots like that already busy (and commenting repeatedly, and repetitively)? Why would you want to be the 133rd commenter on a story, if you have an insight that you consider has a separate and unique value?

In the manner of someone choosing not to spend their silver-bearing coin, the smart people will tend to stay away from places like that. They might try it once or twice, but then discover that nothing special happens to their comment; it’s just left to twist in the morass of snakes. Deleting comments doesn’t help much; at worst it leaves a sort of potholed wasteland where you wonder quite how offensive the person was to merit the thunderbolt.

What’s been tried

There have been attempts to improve this situation: the Guardian has “staff picks” where particularly insightful or helpful comments get flagged for more visibility, and can be found through a special tab. At the Daily Mail, there’s up- and down-voting – though this doesn’t of course ensure that comments which are intelligent or knowledgeable will be rewarded.

In fact, there’s negative reward. If someone talks nonsense, you can rebut them with facts. Then what happens? Nothing. The person who talked nonsense is free to keep on talking nonsense. There’s no reputation harm for talking rubbish. (By the way, that exchange is a rare case of someone whose views have high externally perceived worth taking the time to rebut twaddle. He doesn’t do it very often 17 comments in more than two years.

For the knowledgeable person, this is negative reward – swapping silver coins for dud metal.

Problems like this are found in all sorts of places where you have unmoderated discussion, though I think that specialist forums probably avoid some of it simply because there’s a shared interest in the topic, rather than the conflict that you often see around topics on newspaper sites. (It’s also why the comments on what we can politely call fan sites will tend towards an echo chamber of approval or disapproval, depending on how the story above leads them.)

There’s the companion problem of pseudonymity causing people to simply find it easy to be rude – letting out their frustrations with everything else in flinging insults around – but that doesn’t fully explain why there are so infrequently any useful comments, especially on technology articles (which is what I see the most, of course).

But rationally, would you want to dump your useful insights into a place where you’ll get someone who has too much time on their hands just writing “LOL FANBOI OMG”, and whose remarks will get just as much prominence as yours? No. Perhaps that’s why less than 1% of people comment: all the other 99% tried it and discovered it was a waste of their time.

Et tu, Twitter?

Why doesn’t Twitter have the same problem? By contrast to the mess that is commenting on news sites, I generally find that people who interact with me on Twitter are interesting, helpful, polite, and offer links to stuff I didn’t know about. And they’re willing to correct me without making it necessary to hang an insult on them. Well, usually.

The difference with Twitter, I think, is that it’s a conversation: there’s always the chance that you can have a rational discussion, which seems often to be almost impossible in comments. If someone’s hell-bent on annoying and insulting you on Twitter, you can just ignore them or block them. If they’re hell-bent on the same in a comment thread, there’s not much you can do, especially since being rational and quoting facts brings no benefit. The proportion of people who’ve admitted they’re wrong on comment threads is as close to zero as you can get and still be a number. The number who’ve admitted being wrong on Twitter might not be high, but I’d bet it’s significantly higher.

Twitter has key two advantages: it’s live, and it streams past. You don’t get either of those feelings on comments threads. As Mic Wright once wrote, newspaper site comments are the radioactive waste of the internet:

At their worst, comments are like toxic waste buried under the foundations of an article and irradiating all rational debate with ignorance and aggression. And, like radiation, the effect of the internet commenting culture is spreading. The degradation of discourse online is mirrored in real-world dialogue. Adults who would balk at bullying in school playgrounds are happy to fling snide and often extremely aggressive comments around.

Kill them with a file

For general-purpose, general-readership sites, commenting is broken in its present form. The irony is that it used to work really well, back in the days of newsgroups and Usenet. Even though newsgroups were ostensibly free for anyone to post on, you could also configure your newsreader to ignore particular posters or topics or pieces of content in posts. (Usenet died because the spambots overran it in the end.) Slashdot had, and still has, its scoring system which you can use for filtering to choose what comments you see (score 5: damn good idea).

I often long for the days of killfiles; it would make the experience of finding the needles in the haystack far more pleasant, and less like finding needles in a slurry tank. Some people do have useful things to say; some people don’t. Yes, some people can write scripts that will make comments by particular people invisible, but those don’t work for the majority. We need something akin to killfiles, akin to Slashdot’s scoring system, to reclaim comments.

Although the logical extension is that if we treat the leaving of comments as being like “spending” (which it is – of the commenter’s attention and knowledge) then the only way to retrieve it from the inexorable creep of Gresham’s Law is to directly reward people for doing it well. Quite what form that “reward” needs to take isn’t obvious (you can come up with a few, I’m sure). But I think it would make a difference.

In the meantime, the comments are going off all over the internet, tiny bit by tiny bit. It calls to mind the death of the long tail of blogging which I wrote about in 2009. (I’m never sure that Tumblr’s quick grab-someone-else’s-content-and-+1 format is really “blogging”. Low friction tends to low value-added.)

Comments have their supporters – Mathew Ingram of Gigaom in particular (and he’s spent his time in the moderation trenches) – but there’s a clear trend away from them.

The radioactive nature, the abuse, the lack of broader engagement, and the fact that lots of the writers are actually on social media, not trawling those comments, all points towards Gresham’s Law taking its inexorable toll. Comments on news sites are broken. Until and unless there’s a fix, the number of established sites that drop them will keep growing.