Start up: Gov.uk vetoes apps, Buzzfeed nixes Trump ads, Twitter’s growth trouble, and more

We’ve got some bad news about the BlackBerry Priv. Photo by liewcf on Flickr.

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A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Why Britain banned mobile apps • GovInsider

Joshua Chambers spoke to Ben Terrett, former design chief at the UK’s Government Digital Service, which often acted as a sort of “tiger team” to fix big or little projects that had got bogged down in spec-land:

»Key to the GDS’ approach is designing for user needs, not organizational requirements, Terrett says. “That is how good digital services designed and built these days. That is how everyone does it, whether that’s google or facebook or British Airways or whoever.”

The problem is that public sector agencies tend not to design with citizens in mind. “Things are just designed to suit the very silos that the project sits in, and the user gets lost in there,” Terrett adds.

For example, opening a restaurant might require multiple permits from different agencies. A good digital service should combine them all in one place.

Focusing on user needs also needs officials to cut bad ideas out. Most Ministers might want there to be sharing options on websites so that citizens can easily promote government on Facebook and Twitter. But the GDS tested this, and found that only 0.1% of citizens ever clicked on them. These stats allowed officials to remove them from the design, making the site simpler, cleaner and quicker to load.

«

The mobile apps stuff? Because then you have to update them for each version of each platform. Responsive websites are better.
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BlackBerry Priv is faring worse than expected • CNET

Roger Cheng:

»”The BlackBerry Priv is really struggling,” the high-level executive [at AT&T], who asked not to be named, said last week. “We’ve seen more returns than we would like.”

Wireless carriers are seldom publicly critical of their handset partners, and the sobering comments offer a rare glimpse into the troubles BlackBerry faces with the Priv, which is the first of its phones to run on Google’s Android software. BlackBerry, once a global leader in smartphones, hoped the Priv, which features a slide-out physical keyboard, would at least get the company back on its feet in the mobile devices business…

…BlackBerry and the carrier expected to see demand for an Android phone with a physical keyboard. Instead, most of the buyers were BlackBerry loyalists, the executive said. Those faithful, however, struggled with the transition from the BlackBerry operating system to the Android operating system, leading to a higher-than-expected rate of return.

BlackBerry’s decision to market the phone as a high-end device also hurt its prospects, the executive said. The Priv initially sold unlocked for $699, above the starting price of the iPhone 6S, which sells for $650. Few premium phones have fared well beyond devices from Apple and Samsung.

“There isn’t much volume growth in the premium segment, where Apple and Samsung dominate,” the executive said.

«

The Priv camera app on the Google Play store still has fewer than 500,000 downloads globally, having launched in November. That’s seven months on sale. BlackBerry’s hardware division is a money pit. (BlackBerry’s fiscal first quarter ran to the end of May. Results later this month.)
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Why the economic payoff from technology is so elusive • The New York Times

Steve Lohr:

»for several years, economists have asked why all that technical wizardry seems to be having so little impact on the economy. The issue surfaced again recently, when the government reported disappointingly slow growth and continuing stagnation in productivity. The rate of productivity growth from 2011 to 2015 was the slowest since the five-year period ending in 1982.

One place to look at this disconnect is in the doctor’s office. Dr. Peter Sutherland, a family physician in Tennessee, made the shift to computerized patient records from paper in the last few years. There are benefits to using electronic health records, Dr. Sutherland says, but grappling with the software and new reporting requirements has slowed him down. He sees fewer patients, and his income has slipped.

“I’m working harder and getting a little less,” he said.

The productivity puzzle has given rise to a number of explanations in recent years — and divided economists into technology pessimists and optimists…

…Some economists insist the problem is largely a measurement gap, because many digital goods and services are not accurately captured in official statistics. But a recent study by two economists from the Federal Reserve and one from the International Monetary Fund casts doubt on that theory.

«

So much doubt, so little clarity. The most likely explanation? Technology actually hasn’t gotten that far into the economy.

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BuzzFeed pulls out of $1.3M advertising deal with RNC over Donald Trump • POLITICO

Hadas Gold, Mike Allen and Alex Spence:

»In an email to staff on Monday, BuzzFeed founder and CEO Jonah Peretti explained that in April, the RNC and BuzzFeed signed an agreement to “spend a significant amount on political advertisements slated to run during the Fall election cycle.” But since Trump became the nominee his campaign has proven themselves to be “directly opposed to the freedoms of our employees in the United States,” because of proposed bans on Muslim immigration and comments about descendants of immigrants, among other policies.

“We don’t need to and do not expect to agree with the positions or values of all our advertisers. And as you know, there is a wall between our business and editorial operations. This decision to cancel this ad buy will have no influence on our continuing coverage of the campaign,” Peretti said in the memo, a copy of which was obtained by POLITICO.

“We certainly don’t like to turn away revenue that funds all the important work we do across the company,” Peretti wrote. “However, in some cases we must make business exceptions: we don’t run cigarette ads because they are hazardous to our health, and we won’t accept Trump ads for the exact same reason.”

«

Peretti knows Buzzfeed’s audience, though, and knows accepting the ads would be bad for the site’s long-term health.
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How to vote in the EU referendum • Martin Lewis’ Blog…

Lewis is an ex-Financial Times journalist who set up the Moneysavingexpert.com website, which has brought him great respect from the wider public as someone who understands money, understands the economy, and isn’t in anyone’s pockets. So his post on this was greatly anticipated:

»My mailbag’s been drowning with questions and concerns. The biggest being: “Please just tell us the facts, what’ll happen if we leave?” I’m sorry, but the most important thing to understand is: there are no facts about what happens next.

Anyone who tells you they KNOW what’ll happen if we leave the EU is a liar. Predicting exact numbers for economic, immigration or house price change is nonsense. What’s proposed is unprecedented. All the studies, models and hypotheses are based on assumptions – that’s guesstimate and hope.

So accept the need to wrestle with uncertainty. The EU referendum is far from a black and white issue; there are more shades of grey than E L James’s bookshelf.

Frustratingly though, most politicians try to come across as doubt-free. Those pro-EU pout that all elements are good, while those against frown at them. Yet like life, it’s a mix, and the debate would be better if both sides admitted that.

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A statement on my position • Jacob Appelbaum

Writing in Berlin, Appelbaum, who left the Tor project last week, says:

»Vague rumors and smear campaigns against me are nothing new. As a longtime public advocate for free speech and a secure internet, there have been plenty of attempts to undermine my work over the years.

Now, however, these unsubstantiated and unfounded attacks have become so aggressive that I feel it’s necessary to set the record straight. Not only have I been the target of a fake website in my name that has falsely accused me of serious crimes, but I have also received death threats (including a Twitter handle entitled ‘TimeToDieJake’).

I think it’s extremely damaging to the community that these character-assassination tactics are being deployed, especially given their ugly history of being used against fellow members of the LGBT community. It pains me to watch the community to which I’ve dedicated so much of my life engage in such self-destructive behavior. Nonetheless, I am prepared to use legal channels, if necessary, to defend my reputation from these libelous accusations.

I want to be clear: the accusations of criminal sexual misconduct against me are entirely false.

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New York Times ‘exploring’ ad-free digital subscription • AdAge

Jeremy Barr:

»The New York Times is “exploring the possibility” of selling an ad-free digital subscription package, chief executive Mark Thompson said at the IAB Ad Blocking & User Experience Summit Monday.

“We do want to offer all of our users as much choice as we can, and we recognize that there are some users — both subscribers and non-subscribers — who would prefer to have an ad-free experience,” he said, according to a copy of his remarks provided in advance to Ad Age. (The all-day summit, which is intended for publishers, is not open to the press.)

«

Love the irony in that last sentence. The article’s conclusion:

»Generally speaking, Mr. Thompson said marketers “need to think like programmers rather than as traditional advertisers,” by “offering consumers content which actually has value to them.”

Advertising will always be a vital revenue source for the Times, he said, pointing out that some 107 million of the 110 million people who access the Times are not paid subscribers.

«

Hm.
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Twitter’s anti-Semitism problem is exactly why Twitter has a growth problem — Quartz

Paul Smalera:

»[New York Times reporter Jonathan] Weisman, in his story about being attacked [by anti-Semites], writes that, “An official at Twitter encouraged me to block the anti-Semites and report them to Twitter.” In other words, Twitter’s advice to users is that they police the hate themselves. It’s not an awful idea to ask users to report abuse, but the problem is that Twitter trolls can open up new accounts just as fast as Twitter closes down old ones. And with the power of search, newly opened accounts can quickly regain the followers and reach that shuttered ones had.

I haven’t signed up for Twitter or Facebook accounts for years, so I quickly opened up a browser in anonymous mode and went through the signup processes for each. Facebook stopped me several times, prompting me to use my real name. I had put in “Bad Guy” as my name, and eventually had to change it to “Badrick Guyowski” to get the service to let me in. Even when I was able to create an account, Facebook access was limited until I confirmed my email address–which was impossible for me to do, since I had entered a fake one. In essence, Mark Zuckerberg’s social network is inaccessible to someone who is not willing to part with at least some pieces of information that can be tied back to a real world identity.

Meanwhile, Twitter accepted these credentials to allow me to create an account, without protest, and without a phone number.

«

Because Twitter has a growth problem, though, it can’t tackle its anti-Semitism problem. Wall Street is worried about its growth, so anything it does that might slow that “growth” looks bad, even if it improves the quality of the network, and so its attractiveness to the users who are already there, or aren’t there.
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A May 2016 look at Big Five ebook pricing Author Earnings

“Data Guy”:

»One of the key points we made in our recent DBW presentation was that higher ebook prices end up hurting newer debut authors far more than they hurt long-established authors, who already have existing fanbases and sustainable writing careers — especially those perennial bestsellers who have managed to become household names. We could see in our data clear indications that, between 2014 and 2016, higher prices had progressively damaged the earnings of new Big Five debuts, and even more crucially, crippled their *discoverability* — that all-important key to establishing the brand-new readership and fanbase necessary to establishing a long-term writing career. The triptych of slides below make that case with glaring starkness: in them, we can see Big Five debut authors dropping from 22% of ebook sales by debut authors in early 2014, down to barely 9% of those vital, career-launching initial sales in early 2016.

«

I wonder if ebooks have some lessons for app stores – as ebooks have been around for slightly longer, though with less volume, and so might have worked out the trends that app stores are revealing. Discoverability matter, but people won’t spend on things they’re not familiar with already.
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Google misfires as it aims to turn Star Trek fiction into reality • Stat

Charles Piller:

»Google employees, squeezed onto metal risers and standing in the back of a meeting room, erupted in cheers as newly arrived executive Andrew Conrad announced they would try to turn science fiction into reality: The tech giant had formed a biotech venture to create a futuristic device like Star Trek’s iconic “Tricorder” diagnostic wizard — and use it to cure cancer.

Conrad, recalled an employee who was present, displayed images on the room’s big screens showing nanoparticles tracking down cancer cells in the bloodstream and flashing signals to a Fitbit-style wristband. He promised a working prototype of the cancer early-detection device within six months.

That was three years ago. Recently departed employees said the prototype didn’t work as hoped, and the Tricorder project is floundering.

Tricorder is not the only misfire for Google’s ambitious and extravagantly funded biotech venture, now named Verily Life Sciences. It has announced three signature projects meant to transform medicine, and a STAT examination found that all of them are plagued by serious, if not fatal, scientific shortcomings, even as Verily has vigorously promoted their promise.

The Tricorder, as Conrad and others at Verily call the device, is “in the realm of not only science fiction, but beyond that — science fantasy,” said David Walt, a Tufts University chemistry professor and nanoscience expert who met with Verily scientists and engineers last year to share his concerns. “And I’m not sure it will ever be science reality.”

The company has also touted a glucose-sensing contact lens as a substitute for frequent blood tests on diabetics, but independent experts said it is scientifically dubious at best.

It claims a billion-dollar “Baseline” study of human health will define what it means to be healthy and help identify early signs of disease. But researchers said design weaknesses make these lofty goals far-fetched.

Largely through Verily, Google has positioned itself to be a giant in life sciences by marrying technology and big data with science to cure diseases that have, so far, defied the best minds. But its setbacks and prominent scientists’ skepticism call into question this vision of the future of medicine.

«

Piller has gone into this thoroughly. Verily starts to look like a clunker. (They’ve featured here before, also through Piller, who noted that Conrad was “divisive”. Sounds familiar somehow.)
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Nest’s time at Alphabet: A “virtually unlimited budget” with no results • Ars Technica

Ron Amadeo peers over the smoking ruins:

»It’s hard to argue with the decision to “transition” [founder and chief executive Tony] Fadell away from Nest. When Google bought Nest in January 2014, the expectation was that a big infusion of Google’s resources and money would supercharge Nest. Nest grew from 280 employees around the time of the Google acquisition to 1200 employees today. In Nest’s first year as “a Google company,” it used Google’s resources to acquire webcam maker Dropcam for $555m, and it paid an unknown amount for the smart home hub company Revolv. Duffy said Nest was given a “virtually unlimited budget” inside Alphabet. Nest eventually transitioned to an Alphabet company, just like Google.

In return for all this investment, Nest delivered very little. The Nest Learning Thermostat and Nest Protect smoke detector both existed before the Google acquisition, and both received minor upgrades under Google’s (and later Alphabet’s) wing. A year after buying Dropcam, Nest released the Nest Cam, which was basically a rebranded Dropcam. Two-and-a-half years under Google/Alphabet, a quadrupling of the employee headcount, and half-a-billion dollars in acquisitions yielded minor yearly updates and a rebranded device. That’s all.

«

Didn’t make an “audio device”, didn’t come up with a home hub language or door sensor or window sensor. Too much money can be bad for a startup.
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Errata, corrigenda and ai no corrida:

Start up: inside a content factory, US reacts to Safe Harbour sinking, why Surface?, Android lemons and more


In China, such literalism might really happen. Photo by GotCredit on Flickr.

A selection of 8 links for you. Fee fi fo fum. I’m charlesarthur on Twitter. Observations and links welcome.

The Chicago End-Times » The Awl

Sam Stecklow on the “content factory” at the Chicago Sun-Times, churning out meaningless content because ads:

Network staffers were concerned with the quality of work they were being asked to do, too. Marty Arneberg, a former intern, told me, “When I was applying to jobs, I would send very few Sun Times Network articles. I would mention in my résumé, forty hours a week I worked here, but I would not send them any examples. Because it was such a content factory, you just had to pump stuff out all the time. It was just like, get it out there, we need some pageviews now.” A former editor told me, “I wouldn’t read most of what I wrote if given the choice.” He added, “Spending more than thirty minutes on any article was generally frowned upon.” Arneberg told me that a “post got me the most pageviews of any post that I wrote and it was complete bullshit. It was a total hoax,” he said. “The weird thing is, when it came out that that was a hoax, nobody spoke to me. Nobody said anything, like, ‘Hey, you gotta watch out for that.’ It was just ignored.”

The question of whom, exactly, Sun Times Network is supposed to be for is one I asked everyone I interviewed for this story, and none of them could provide a good answer. I can’t either.

Stecklow’s descent into the toxic hellstew is well-described; it’s like a modern version of The Jungle. This is where content is heading. And not long after that, the stories will be “written” by computers, and you’ll wonder why we don’t just get computers to read them too, and go and do something more worthwhile, such as digging ditches. Oh, and reading The Awl.
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The company behind Relish wireless broadband makes a big loss » Engadget

Nick Summers:

Relish’s dream to connect London homes with wireless broadband, rather than traditional landlines, could be in trouble. UK Broadband, the company behind the service, has reported losses of £37.5m for 2014 – almost four times what it was the year before. To make matters worse, turnover slipped from roughly £2m to £1.5m over the same period. Relish was launched in June 2014 as a simpler, but capable broadband alternative to the likes of BT, Sky and Virgin Media. Instead of copper and fibre cables, the company relies on 4G connections to deliver the internet to its customers. The advantages are plentiful — you don’t need to pay for a landline, and because Relish’s network is already up and running, you don’t need an engineer to install anything. Once you’ve signed up, a router is sent round within the next working day and you can instantly get online. The concept is similar to the mobile broadband packages offered by EE, Three and other UK carriers, although here there are no restrictive data allowances. So what’s gone wrong?

Nobody, it seems, knows.
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China is building the mother of all reputation systems to monitor citizen behaviour » Co.Exist

Ben Schiller:

“They’ve been working on the credit system for the financial industry for a while now,” says Rogier Creemers, a China expert at Oxford University. “But, in recent years, the idea started growing that if you’re going to assess people’s financial status, you should equally be able to do that with other modes of trustworthiness.”

The document talks about the “construction of credibility”—the ability to give and take away credits—across more than 30 areas of life, from energy saving to advertising. “It’s like Yelp reviews with the nanny state watching over your shoulder, plus finance, plus all of these other things,” says Creemers, who translated the plan.

The system, overseen by the State Council, is made possible by two factors. One, it’s now possible to gather information about behavior as never before. As we use the Internet and different devices, we’re leaving behind a huge footprint of data. Second, the Chinese government sees no reason to safeguard its citizens’ data rights if it thinks that data can benefit them, says Creemers.

“In Europe and the U.S., there’s a notion that the state should be constrained, that it’s not right to intervene in people’s lives, unless for justified reasons. In China, the state has no qualms about that. It says ‘data allows us to make society for better, so we’re going to use it,'” he says.

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Behind the European privacy ruling that’s confounding Silicon Valley » NYTimes.com

Robert Levine:

American technology firms are especially worried because they routinely transfer so much information across the Atlantic. “International data transfers are the lifeblood of the digital economy,” said Townsend Feehan, chief executive of IAB Europe, which represents online advertising companies including Google as well as small start-ups. The ruling “brings with it significant uncertainty as to the future possibility for such transfers.”

As Mr. Schrems sees it, however, what is at stake is a deeper conflict between the European legal view of privacy as a right equivalent to free speech and that of the United States, where consumers are asked to read and agree to a company’s terms of service and decide what’s best for themselves. “We only do this in the privacy field — dump all the responsibility on the user,” Mr. Schrems said. He pointed out that consumers are not expected to make decisions about other complex issues, like food or building safety. “In a civilized society,” he said, “you expect that if you walk into a building it’s not going to collapse on your head.”

But if it collapses on your head and kills you, then you sue! No, hang on. (Bonus point to Levine for the handwringing quote from the advertising industry.)
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Microsoft Surface: from cross-bearer to standard-bearer » Fast Company

Ross Rubin:

As the Surface Pro customer base has grown, it’s likely that Microsoft is just accommodating potential customers who prefer a more laptop-like device than the Surface Pro 4, which is still a tablet propped up with a kickstand.

While Microsoft is quick to compare its “ultimate laptop”—which starts at $1,500 and goes way, way up—to Apple’s portables, it will walk a far narrower tightrope in competing with its own hardware partners with the Surface Book. Not only does the first model stand to do battle with the best that HP, Dell, Acer, and Lenovo have to offer, but the company is poised to come downmarket with a lower-priced mainstream version, as it did with the $500 Surface 3.

The Surface experience story isn’t quite as good as it looks on paper. Even with the considerable reconciliation of Windows 10 and the arrival of a touch-optimized Office as well as other universal apps, Windows’ interface is still in transition. Many people with Surfaces spend much of their day working not so differently than they would with a no-touch Windows 7 laptop. Even on the marketing side, Microsoft needs to rethink the Surface Pro, which it’s been promoting as the tablet that can replace your laptop. Now that the company wants to sell you a laptop, where does that leave the Surface Pro?

This is slightly the problem: why Surface Pro, if there’s Surface Book? Rubin also thinks there’s a Surface iMac (for want of a better name) brewing in Redmond. This seems unlikely though – the sales figures would be so miniscule it would never make money for anyone. Speaking of which…
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Why Apple is still sweating the details on iMac » Medium

Steven Levy was given access to Apple’s Ergonomic Design Lab to get the inside story of how the new iMacs and Magic Mouse and so on were built. But what are they for? Phil Schiller, Apple’s head of marketing, explains:

“The job of the watch is to do more and more things on your wrist so that you don’t need to pick up your phone as often. The job of the phone is to do more and more things such that maybe you don’t need your iPad, and it should be always trying and striving to do that. The job of the iPad should be to be so powerful and capable that you never need a notebook. Like, Why do I need a notebook? I can add a keyboard! I can do all these things! The job of the notebook is to make it so you never need a desktop, right? It’s been doing this for a decade. So that leaves the poor desktop at the end of the line, What’s its job?”

Good question. And the answer?

“Its job is to challenge what we think a computer can do and do things that no computer has ever done before, be more and more powerful and capable so that we need a desktop because it’s capable,” says Schiller. “Because if all it’s doing is competing with the notebook and being thinner and lighter, then it doesn’t need to be.”

But – take note – no intention of introducing a touchscreen iMac. None at all, says Schiller: “The Mac OS has been designed from day one for an indirect pointing mechanism. These two worlds are different on purpose.”
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​Android security a ‘market for lemons’ that leaves 87% vulnerable » ZDNet

Liam Tung:

“The difficulty is that the market for Android security today is like the market for lemons,” Cambridge researchers Daniel Thomas, Alastair Beresford, and Andrew Rice note in a new paper.

“There is information asymmetry between the manufacturer, who knows whether the device is currently secure and will receive security updates, and the customer, who does not.”

Their analysis of data collected from over 20,000 Android devices with the Device Analyzer app installed found that 87% of Android devices were vulnerable to at least one of 11 bugs in the public domain in the past five years, including the recently discovered TowelRoot issue, which Cyanogen fixed last year, and FakeID.

The researchers also found that Android devices on average receive 1.26 updates per year.

“The security community has been worried about the lack of security updates for Android devices for some time,” Rice said.

The “security community” hasn’t had much effect, then. The study was part-funded by Google.
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US says Apple e-books antitrust monitor no longer needed » Reuters

Nate Raymond:

The US Justice Department has determined that Apple Inc has implemented significant improvements to its antitrust compliance program and that a court-appointed monitor’s term does not need extended, according to a court filing.

The Justice Department in a letter filed late Monday in Manhattan federal court said its recommendation was despite Apple’s “challenging relationship” with Michael Bromwich, who was named monitor after the iPad maker was found liable for conspiring to raise e-book prices.

The Justice Department said its decision to not recommend extending the monitorship beyond its two-year term was “not an easy one,” as Apple “never embraced a cooperative working relationship with the monitor.”

But the department said it was giving greater weight to Bromwich’s “assessment that Apple has put in place a meaningful antitrust compliance program than to the difficult path it took to achieve this result.”

Apple is still considering an appeal to the Supreme Court. The antitrust thing must feel like a stain.
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Start up: Facebook’s dwindling teens, Safe Harbour or balkanisation?, the privacy tsunami, and more


No, really, no difference. Move along there and find another story. Photo by Bob Jouy on Flickr.

A selection of 9 links for you. Soluble in alcohol. I’m charlesarthur on Twitter. Observations and links welcome.

Facebook is big, but big networks can fall » Bloomberg View

Megan McArdle:

Looking at the most recent Pew study on Internet usage among young people,  I see that 71% of teens use Facebook, with the median user having slightly less than 150 friends; 41% of them report that they use Facebook most often. But when I look at a similar Pew study from 2013, it looks to me as if 76 percent of teens were using Facebook, with a median number of 300 friends, and 81% of social media users reported that they used Facebook most often. If I were Facebook, those numbers would keep me awake at night – not because Facebook can’t survive with only 70% of the market, but because a network that is getting smaller and less valuable to its users is a network that is very vulnerable to disruption.

What’s actually astonishing is just how evanescent such strategic advantages have proven. Fifteen years ago, people worried that Microsoft’s network-effect advantages made it unstoppable; now it’s an also-ran in everything new-market except gaming consoles. The rotting corpses of old social media sites litter the landscape. And of course, finding a place to send Aunt Maisie that birthday telegram is getting darned hard.

She also makes a point about network effects: the thing about “all your photos are in Facebook” isn’t a network effect, but a switching cost – a quite different thing.
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Apple says battery performance of new iPhone’s A9 chips vary only 2-3% » TechCrunch

Matthew Panzarino:

In a statement to TechCrunch, Apple said that its own testing and data gathered from its customers after a few weeks with the device show that the actual battery life of both devices varies just 2-3%. That’s far, far too low to be noticeable in real-world usage.

With the Apple-designed A9 chip in your iPhone 6s or iPhone 6s Plus, you are getting the most advanced smartphone chip in the world. Every chip we ship meets Apple’s highest standards for providing incredible performance and deliver great battery life, regardless of iPhone 6s capacity, color, or model.

Certain manufactured lab tests which run the processors with a continuous heavy workload until the battery depletes are not representative of real-world usage, since they spend an unrealistic amount of time at the highest CPU performance state. It’s a misleading way to measure real-world battery life. Our testing and customer data show the actual battery life of the iPhone 6s and iPhone 6s Plus, even taking into account variable component differences, vary within just 2-3% of each other.

Though there have been a bunch of articles and videos about how much power one chip or the other uses, the tests have largely been what Apple calls ‘manufactured’. Basically, they are unrealistic machine-driven tests that do not and can not reflect real-world usage.

So this year’s iPhonegate lasted slightly less than 24 hours. Apple is even managing to balance supply and demand here too.
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EU Safe Harbour ruling a ‘nightmare’: Wikipedia founder » CNBC

Arjun Kharpal:

Jimmy Wales, the founder of Wikipedia, said the regulatory issues that could come with this might be a problem for some businesses.

“You want your data to be secure, you don’t really care or you shouldn’t have to care where it sits,” Wales told CNBC in an interview at IP EXPO Europe in London.

“If I’m in Europe I hope they are near me on a server in Europe, but other than that I want them to provide the best technical experience for me. And if they suddenly have all those requirements and have to keep certain pictures in certain places, it just sounds like a nightmare, so I like the idea of uniformity in the law so that we can all not worry about it.”

Wales added in a separate session with reporters that the ECJ ruling could lead to a “balkanized era where data has to be secure very specifically across many many different jurisdictions”.

Great point. So does this mean he’ll be lobbying the US to implement strong data protection rules that match those of Europe? I do hope so. I mean, that’s the best way to protect everyone’s interests, isn’t it, Mr Wales?
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Why is it so hard to convince people to care about privacy? » The Guardian

Cory Doctorow:

The only way to be sure you don’t leak data is to not collect or retain it, and Big Data’s hype and the cheapness of hard drives has turned every pipsqueak tech company into a Big Data packrat with a mountain of potentially toxic personal info on millions of people, all protected by a password that’s simple enough for a CEO to remember it.

Every week or two, from now on, will see new privacy disasters, each worse than the last. Every week or two, from now on, will see millions of people who suddenly wish there was more they could do to protect their privacy.

For privacy advocates in 2015, the job is clear: have a plan in your drawer. A plan: how to safeguard your privacy, how to understand your privacy, how to understand the breach. A plan that explains that your lack of security isn’t a fact of nature, it’s the result of conscious decisions made by people who were either hostile or indifferent to your wellbeing, who saved or made money through those decisions. A plan that shows you what you can do to keep you and yours safe – and whose head your should be demanding on a pike.

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Get AMP’d: Here’s what publishers need to know about Google’s new plan to speed up your website » Nieman Lab

Joshua Benton:

What’s it all mean for publishers?

As I said, AMP [Accelerated Mobile Pages] is full of terrific ideas. It really does speed up load times.

But that success comes with tradeoffs. For most publishers, you’re being asked to set up two parallel versions of your stories. (Unless you really think you won’t need to ever do anything outside what AMP allows on any page, which is unrealistic for most.) That takes significant time and resources. You’re being asked to set aside most or all of the ad tech and analytics that you use. You’re trading in open web standards for something built by Google engineers who, despite what I don’t doubt are the best of intentions, have incentives that don’t line up perfectly with yours. And you’re becoming an disempowered actor in a larger Silicon Valley battle over ad tech. (Google advocating something that blocks enormous slices of contemporary ad tech can’t be viewed in isolation from the fact Google is the dominant force in online advertising, and as interested as any company is in extending its power.)

And it’s yet another case of a technology company coming along to promise a better experience for users that takes one more bit of power away from publishers.

The fact that publishers’ interests aren’t exactly aligned with Google’s shouldn’t be overlooked. And Google’s interests aren’t aligned with third-party ad networks at all, except that they all want to serve up ads. (Meanwhile, iOS 9 content blockers still block ads on the AMP demo.)
link to this extract


This is why Android Pay is asking you for a ‘Google Payments PIN’ when making purchases » Android Central

Andrew Martonik:

when you have a card from one of these supported banks (check the latest list from Google here) in Android Pay, it’s amazingly seamless to make payments. Just unlock your phone, tap the terminal and you just paid.

Confusingly, though, Android Pay actually lets you add unsupported cards to the app as well.

This is a hold over from the old days of Google Wallet, which had an entirely different system that worked without the cooperation of the banks. With Google Wallet, every time you made a transaction it actually made that purchase with a virtual prepaid debit card from “Bancorp Bank” and then that same amount was subsequently charged to your own bank. It was clunky, less secure and downright confusing to everyone involved — and the most annoying user-facing part of this system is the need for an extra PIN code to make a payment.

As Google Wallet hands the reigns over to Android Pay in this transition of mobile payments, this legacy system of using an unsupported card is actually still baked into Android Pay — though Google isn’t exactly promoting it as such. This is partially due to the fact that you can bring previously-used debit and credit cards from Google Wallet into Android Pay, and partially because Android Pay just doesn’t support that many banks yet — just 10 at the time of writing.

My first reaction was that this is a poor user experience; why make people who are new to Android Pay have to use a PIN? Then I realised that most Americans aren’t used to PINs for purchasing, and are just adjusting to chip-and-sign. So this might be faster. (The fact that you might have two cards, and one will require a PIN and one won’t, seems like bad design though.)
link to this extract


Former Reuters journalist Matthew Keys found guilty of three counts of hacking » Motherboard

Sarah Jeong:

In 2010, Keys posted login credentials to the [his then former employer] Tribune Company content management system (CMS) to a chatroom run by Anonymous, resulting in the defacement of an LA Times article online. The defacement was reversed in 40 minutes, but the government argued the attack caused nearly a million dollars in damage…

…”This is not the crime of the century,” Segal said, adding that nonetheless Keys should not get away with his acts. At minimum, he may receive probation. Sentencing is scheduled for January 20, 2016.

Keys said he was disappointed with the verdict, and worried about the sentence affecting his ability to work. However, he also expressed his intention to appeal the conviction, and was optimistic it would be overturned.

Keys added that a few months after his first story about Anonymous, he was approached by the FBI, but Keys refused to allow them to scan his computer. He was indicted a couple of years later.

In order to be convicted under the CFAA, the damage had to exceed $5,000. The government claimed that Keys caused $929,977.00 worth of damage. During the trial, the defense tried to cast doubt on the total damages, claiming that the expenditures in response to the hack were not reasonable, and Tribune employees had grossly inflated the hours spent on incident response.

Lesson 1: change passwords ex-employees had access to. Lesson 2: don’t post passwords of companies that you used to work for on Anonymous chatboards.
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Will digital books ever replace print? » Aeon

Craig Mod used to read only ebooks (on Kindle) but now finds he has fallen out of love with it in favour of the physical form again:

Take for example the multistep process of opening a well-made physical edition. The Conference of the Birds (2009), designed by Farah Behbehani and published by Thames and Hudson, is a masterclass in welcoming the reader into the text.

The object – a dense, felled tree, wrapped in royal blue cloth – requires two hands to hold. The inner volume swooshes from its slipcase. And then the thing opens like some blessed walking path into intricate endpages, heavystock half-titles, and multi-page die-cuts, shepherding you towards the table of contents. Behbehani utilitises all the qualities of print to create a procession. By the time you arrive at chapter one, you are entranced.

Contrast this with opening a Kindle book – there is no procession, and often no cover. You are sometimes thrown into the first chapter, sometimes into the middle of the front matter. Wherein every step of opening The Conference of the Birds fills one with delight – delight at what one is seeing and what one anticipates to come – opening a Kindle book frustrates. Often, you have to swipe or tap back a dozen pages to be sure you haven’t missed anything.

Because the Kindle ecosystem makes buying books one-click effortless, it can be easy to forget about your purchases. Unfortunately, Kindle’s interface makes it difficult to keep tabs on those expanding digital libraries: at best, we can see a dozen titles at a time, all as inscrutably small book covers. Titles that fall off the first-page listing on a Kindle cease to exist. Compare that with standing in front of a physical bookshelf: the eye takes in hundreds of spines or covers at once, all equally at arm’s length. I’ve found that it’s much more effortless to dip back into my physical library – for inspiration or reference – than my digital library. The books are there. They’re obvious. They welcome me back.

The pile of unread books we have on our bedside tables is often referred to as a graveyard of good intentions. The list of unread books on our Kindles is more of a black hole of fleeting intentions.

The comparison of a bookshelf to the limited real estate on a screen is so important in many contexts: when we got into a supermarket or bookshop we can scan hundreds of items at once. How many on a screen when you don’t know what you’re searching for?
link to this extract


Sony buys Belgian image sensor technology firm » Reuters

Ritsuko Ando:

Japan’s Sony Corp said it bought Belgian image sensor technology company Softkinetic Systems for an undisclosed sum, stepping up investment in an area that has become one of its strongest amid weak sales of its TVs and smartphones.

Softkinetic specializes in a type of technology that helps measure “time of flight”, or the time it takes for light to reflect off an object and return to an image sensor, Sony said.

Put like that, it sounds like “you’re measuring light round trips? Those are nanoseconds, right?”. Judging from the site, though, it’s more about location in 3D and general position sensing and mapping in domestic environments. So does this mean we’ll go to 3D photos next?
link to this extract


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Start up: Oculus here!, when cashless fails, what Twitter needs now, EC’s ebook probe, and more


Musical toast? Photo by revedavion.com on Flickr.

A selection of 9 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

April 2015: Twitter needs new leadership » Stratechery

Ben Thompson nailed it months ago:

I believe it’s time for Twitter’s leadership, in particular CEO Dick Costolo, to make way for new leadership that has improved credibility with Wall Street, with developers, and within Twitter itself…

…Twitter would be better off retooling their API and developer agreements to ensure they are learning from every application they interact with, and in return sharing their graph along with advertising in the form of their MoPub or Namo Media-derived offerings. The advantage of this approach is that the imagination and ingenuity of a massive developer ecosystem will always be far faster and more innovative than anything any one company can do on its own — just ask Apple.

Worth reading (or re-reading). The accompanying podcast nails it too.


Apple Music » Lefsetz Letter

Bob Lefsetz has a typically nuanced take on Apple’s new offering:

It’s toast.

Its success was based upon eliminating free. But that positively non-techie entity known as the government put the kibosh on that. Now the labels and Apple are too scared to enact their plan of eliminating freemium. So while the techies leap ahead, creating solutions to problems we didn’t even know we had, those in the music business stay mired in the past, believing backroom dealings and brawn will get them what they want.

But it won’t in the new world.

What I find puzzling is that nobody at the record labels has heard of the Laffer curve.


Oculus teams up with Microsoft on Rift VR headset » FT.com

Tim Bradshaw:

Oculus faces mounting competition from Sony PlayStation’s Project Morpheus and games software maker Valve’s Vive headset, made by HTC. Google is also investing heavily in VR, after unveiling updates to its low-cost Cardboard headset last month, including its Jump 360-degree video system.

Oculus emphasised its headset’s ease of use and a familiar video-gaming content for its launch.

“It rests comfortably right on your brow,” Mr Iribe said of the Rift. “You’re going to put it on like a baseball cap. It’s going to be simple and easy . . . The goal is you put it on and it goes away, it disappears.”


Download Festival-goers left hungry as cashless system goes to Borksville » The Inquirer

Chris Merriman:

Festivalgoers are ready to throw a Five Finger Death Punch at organisers after a cashless society model involving digital currency failed.

The Download Festival at Castle Donington is completely cashless this year, and visitors are being issued with a dog-tag At the Gates.

However, the system for topping up the dog-tags with currency has failed, and there’s no back up, leaving many people complaining of being unable to eat or drink.

This is a huge embarrassment for cashless as the future of money in the week that Apple Pay was announced for the UK market.

Download proudly hailed itself as the first major festival to use RFID technology to replace cash, but the Utopian dream seems to have turned into a nightmare as festival goers are not only unable to eat, but face the prospect of seeing Slipknot sober.

Test, and then test. Then test it again. Then pull out something essential. Test.


Who’s afraid of DNS? Nominet’s ‘turing’ tool visualises hidden security threats » Techworld

John Dunn:

UK domain registry Nominet has shown off a striking new visualisation tool called ‘turing’ that large organisations can use to peer into their DNS traffic to trace latency issues and spot previously invisible botnets and malware.

In development for four years, and used internally by Nominet for the last two, at core turing is about representing DNS traffic in visual form, allowing administrators to ‘see’ patterns in real time that would normally be impossible to detect let alone understand.


EU opens investigation into Amazon’s e-book selling » Reuters

Julia Fioretti:

The investigation adds to the pressure on the online retailer in Europe, where it is already being investigated for the low tax rates it pays in Luxembourg.

The Commission said it would look in particular into certain clauses included in Amazon’s contracts with publishers.

These clauses, it said, required publishers to inform Amazon about more favorable or alternative terms offered to Amazon’s competitors, a means to ensure Amazon is offered terms at least as good as those of its competitors…

…”Amazon has developed a successful business that offers consumers a comprehensive service, including for e-books,” Competition Commissioner Margrethe Vestager said in a statement.

“Our investigation does not call that into question. However, it is my duty to make sure that Amazon’s arrangements with publishers are not harmful to consumers, by preventing other e-book distributors from innovating and competing effectively with Amazon.”

Similar in that sense to Apple’s bad action in the “most favoured nation” clause for ebooks it sought from publishers.


Google’s Android One may go down as an interesting idea that bombed » ETtech

Gulveen Aulakh:

Google’s first set of phone-making partners Micromax, Karbonn and Spice have no development roadmap for the platform’s next batch of devices. Some are clearing available stock at discounts, executives told ET. Intex, Lava and Xolo, which were to join the above three, no longer seem to be keen, leading some to question whether the search giant is planning to drop the Android One project altogether.

Google insisted it’s still committed to the product. “We’re not backing away from the programme,” Caesar Sengupta, vice president of product management at Google, told ET. “We’ve learnt a lot from the initial round with our partners and they have learnt in terms of device availability, in channel and others. Over time, as we work with our partners, we will keep working on making sure that we do things much better.” But with the products not doing too well, executives at the three partners said they weren’t working on the next lot of Android One devices.

The problem with Android One being that it tried to force a uniform experience – which left the OEMs no way to differentiate. Who benefits? Only Google.


jansoucek/iOS-Mail.app-inject-kit » GitHub

Jan Soucek:

Back in January 2015 I stumbled upon a bug in iOS’s mail client, resulting in HTML tag in e-mail messages not being ignored. This bug allows remote HTML content to be loaded, replacing the content of the original e-mail message. JavaScript is disabled in this UIWebView, but it is still possible to build a functional password “collector” using simple HTML and CSS.

It was filed under Radar #19479280 back in January 2015, but the fix was not delivered in any of the iOS updates following 8.1.2. Therefore I decided to publish the proof of concept code here.

Here’s the Youtube video:

It uses a targeted email to capture the person’s iCloud password (if their iCloud email is the same email). The prime weakness is the way iOS 8 keeps popping up dialogs asking you to sign into the App Store. Secondary weakness may be loading images in Mail; I don’t know whether turning off “load images” guards against this.

Bad that it has taken Apple six months not to do anything for a potential targeted phishing attack.


The mobile to machine learning era: privacy in the new age. » Praxtime

Nathan Taylor on Apple, privacy and machine learning:

there’s a risk that inside the company Apple could cripple their machine learning efforts by overcommitting to their own marketing and privacy ideology. I noticed Apple’s Phil Schiller was on message last night about privacy on John Gruber’s The Talk Show. It’s hard to be certain of Apple’s motivation here. It’s likely some mix of being out of touch with recent trends so being overly creeped out by machine learning, spinning their backwardness in cloud and machine learning in the best light, having some real and serious moral concerns about privacy, plus some very cynical distancing from Google. The latter since they know Google will be the one to bear the brunt of the lawsuits and tech regulations around privacy as machine learning explodes. And then Apple can follow serenely behind in their wake…

…What I noticed and liked about the Apple keynote at WWDC this week is Craig Federighi clearly loved all the new cool features based on machine learning and searching with natural language. He has an infectious enthusiasm. It’s great to see. Apple clearly takes machine learning very seriously. They just want to do it their own quirky and backhanded way.

The point about lawsuits and regulation is one I hadn’t seen raised before. But once it’s said, it feels inevitable.


Amazon: ever-growing behemoth, or topped out?


An Amazon warehouse. Photo by hnnbz on Flickr

It’s the London Book Fair this week, and I was kindly invited to speak at its Digital Minds session on Monday. These are the slides that I created for the talk. (Plus the CC-licensed photo, as above.)

Obviously, for book publishers the terror over the past few years is that Amazon is going to eat up everything, laying waste to the old book-buying system and forcing down the prices they can ask while at the same time everyone dumps paper books in favour of Kindles.

For publishers, that looks like the worst kind of lock-in.

But I prefer a data-driven approach: look at the numbers, and the numbers in a broader context. Amazon provides pretty clear financial results (with useful breakdowns by geography and segment), and there are also useful datasets from book publishers about the size of the UK market. (I focussed on the UK market because that’s what was available, but if anyone wants to pay me to do a bigger study relating to other countries, get in touch :-))

Here’s the presentation:

A few words to add extra context (since I did actually talk too – this wasn’t just a mime show). The numbers relate to the slide number.

5) and 6) yeah, Amazon does sell beer, but my more general point is that these declines in numbers (of petrol filling stations and pubs open in the UK) are due to structural changes in society, not something Amazon has done. If you ascribe changes to the wrong cause, you’ll come up with the wrong solution to it.

7) Clearly, the decline in independent bookshops (overlaid onto the right-hand chart, showing the growth in book sales and ebook sales) predates ebooks – though not Amazon itself. This doesn’t look at concentration of the industry; I didn’t look at the simple number of books published. I think that has gone up, even excluding ebooks.

9) figures taken from Amazon’s results, and using a four-quarter moving average. The international media sales (red line) actually went negative in the most recent quarter, while US media sales (blue line) went to just 1%. “Media” covers everything from books to DVDs.

10) data from the Pew Research Center in the US, which does very robust studies. They haven’t found any growth in ereader ownership since January 2014. There’s a natural ceiling on ereader desire-to-buy.

11) Ereaders are popular with people who read a lot of books. The difference between the median and mean numbers here tell us this is a skewed population – those who read a lot really read a lot. They’re likely to have an ereader. But not everyone will get an ereader. The eager buyers have bought one.

13) See? New sales of Kindles have pretty much halted. Other more recent stories confirm this.

14) 30m Kindles sold in total is a lot – but compare that to total population in the US+Europe of about 500m. It’s not taking over the world.

15) 16) Amazon turns out not to be so great at making hardware that people want to buy.

17) Even in tablets, the rest of the market is growing, but the Kindle Fire HD isn’t doing much. Total about 30m sold (my calculation), also throughout US and Europe – but doubt there’s a lot of book reading going on with them; they’re for other media.

20) You may be able to think of another ebook that a “standard” publisher was able to turn into a bestselling book that was then made into a big film. (The Martian is being made into a film with Matt Damon. Looking forward to that.)

22) Amazon’s FCF (free cash flow) is a hot topic, at least in some quarters. The company shows very little profit, but its FCF is great. Isn’t it?

23) Well, the use of capital leases means that – rather as with the Labour government and PFI – the spending is all being pushed off the balance sheet and into a sort of future reckoning. Great as long as nobody worries about it; bad if Wall Street does worry about it.

24) you can just skip to this one if you want the conclusions.

Thanks for reading. I’m happy to come and give speeches at all sorts of events on topics like this.

Start up: Monumental confusion, obligatory (useless) 4K, drone cost surprise, Yahoo’s search inroad, ereaders stall, and more


However, it’s rather difficult to define quite what constitutes “piracy” in some situations. Photo from robotson on Flickr.

A selection of 11 links for you. Not valid in Ohio. I’m charlesarthur on Twitter. Observations and links welcome.

Mobile game piracy isn’t all bad, says Monument Valley producer (Q&A) » Re/code

Remember the remarkable “95% unpaid installs on Android, 60% on iOS” stat from Us Two Games? Here’s a followup:

Re/code: First off, how was that 95 percent statistic determined?

Dan Gray: Five percent are paid downloads, so the ratio is 9.5 to 1, but a portion of those are people who have both a phone and a tablet, people who have more than one Android device with them. So a small portion of that 95 percent is going to be taken up by those installs.

Q: Do you know how big that portion is?

A: It’s impossible for us to track that data. The only thing we can do is, two bits of data: One, how many purchases we have and, two, how many installs we’ve got. And we just leave people to draw conclusions from that as they wish, because we can’t clarify any further than that…

…When you compare the most affluent regions, obviously that kind of slants it toward developing markets and Android devices, where people are less inclined to spend $4 on a game. Let’s say you take U.S. only: those paid rates for Android and iOS are actually considerably closer. They’re closer than five and 40%.


The TidBITS Wishlist for Apple in 2015 » TidBITS

Though Apple fulfilled many user wishes in 2014, there is still more to be done. Here are some of what the TidBITS crew would like to see from Apple in 2015. We’ll circle back to this article at the end of the year to see what changed.

Tidbits is a longstanding online Mac weekly newsletter/site, and all the points made here – too many to enumerate briefly – are spot-on. This ought to be circulated within Apple.


4K TVs are coming for you, even if you don’t want them » Yahoo Tech

Rob Pegoraro, pointing out that manufacturers are pushing 4K resolution as hard as they can, despite the lack of bandwidth to transmit it or content to show. And there’s another thing:

Will you see that added resolution from your couch? You will on the CES show floor, where the crowds force you to within a few feet of sets that span from 50 to more than 100in across. From that perspective, 4K TVs almost always look spectacular.

Things change when you’re gazing at a 4K screen smaller than 55 inches (Samsung’s start at 48 inches and Sharp’s at 43 inches) from across the living room. In many cases, your existing set already shows all the resolution you can discern with 20/20 vision.

How close will you need to sit to see all those extra pixels? A Panasonic rep said the company recommends a viewing distance of 3.5 feet for a 50in 4K set, the smallest it will sell this year. That’s cozy even by Manhattan-apartment standards.

The average screen size has crept up — the NPD Group says 50 to 64in now represents the mainstream of the market — but the math of visual acuity suggests that to get sufficient benefit from 4K, you’re best off buying at the upper end of that scale.

I’ve seen the point made repeatedly that you won’t get any benefit from 4K across the average living room. This isn’t going to prevent a spec-based marketing push though.


The privacy tool that wasn’t: SocialPath malware pretends to protect your data, then steals it » Lookout Blog

Lookout recently discovered SocialPath, a piece of malware that advertises itself as an online reputation management tool. It claims that it will alert its users any time their photo is uploaded somewhere on the Internet. Instead, it steals the victim’s data.

We found one variant associated with this family in Google Play. We alerted Google to the malware and it has since been removed. This app offers a slightly different service — it promises to act as a backup service saving your contacts. It says it will also soon add features for saving your photos, videos, and other data “so if you lose your phone, you will not lose its contents.”

SocialPath targets Sudan predominantly — a region that has been rife with political unrest since the country split when an oil-rich South Sudan seceded.

Unclear whether it’s a nefarious government scheme – seems unlikely, but just possible. However then we come to Lookout’s advice:

You should always:
• Download apps from trusted developers — read reviews, research the developers, make sure you’re choosing a trustworthy product, especially if this tool is promising to help you protect sensitive information
• Don’t download apps from third party marketplaces

But this was on Google Play, at least in one variant. How do you decide in that situation?


Can drones deliver? (PDF) » IEEE Xplore

A guest editorial on the economic viability (or otherwise) of Amazon’s drone delivery, by Rafaeillo D’Andrea, formerly of Kiva:

A high-end lithium-ion battery costs roughly $300/kW h, and can be cycled about 500 times, resulting in a cost of roughly 0.8 cents per km for a 2 kg payload. The total cost of batteries and power is thus 1 cent per km for a 2 kg payload.

So, is package delivery using flying machines feasible? From a cost perspective, the numbers do not look unreasonable: the operating costs directly associated with the vehicle are on the order of 10 cents for a 2 kg payload and a 10 km range. I compare this to the 60 cents per item that we used over a decade ago in our Kiva business plan for the total cost of delivery, and it does not seem outlandish.

This seems surprising, and it would be helpful to know what proportion of Amazon deliveries are 2kg or less. There’s a non-PDF version with more discussion at Robohub.


Xiaomi’s Ambition » stratechery

Ben Thompson, explaining how demographics and non-renting in China works in Xiaomi’s favour as it expands its portfolio with super-keen fan buyers:

This, then, is the key to understanding Xiaomi: they’re not so much selling smartphones as they are selling a lifestyle, and the key to that lifestyle is MiUI, Xiaomi’s software layer that ties all of these things together.

In fact, you could argue that Xiaomi is actually the first “Internet of Things” company: unlike Google (Nest), Apple (HomeKit), or even Samsung (SmartThings), all of whom are offering some sort of open SDK to tie everything together (a necessity given that most of their customers already have appliances that won’t be replaced anytime soon) Xiaomi is integrating everything itself and selling everything one needs on Mi.com to a fan base primed to outfit their homes for the very first time. It’s absolutely a vertical strategy – the company is like Apple after all – it’s just that the product offering is far broader than anything even Gene Munster [proponent for years of a TV set from Apple] could imagine. The services Lei Jun talks about sell the products and tie them all together, but they are all Xiaomi products in the end.

Just bear in mind that there are about a billion people in China, and the one-child rule is being relaxed, and you begin to glimpse how big Xiaomi could be. “A computer on every desk”? Pah. A Xiaomi device in every room in all of China and beyond, more like.


“Best” Apple Mac mini (Late 2014) 2.8GHz review » Macworld UK

Andrew Harrison:

one thing we don’t ordinarily expect is for a newly revised computer to appear which computes more slower than the model that it replaces. Particularly when there’s been not one but two long years between the now-obsolete and shiny new editions.

That’s exactly what’s happened with Apple’s 2014 model of the Mac mini though. Today’s 2014 Mac mini range is in many respects slower than the 2012 range it replaces. Read: 2014 Mac mini v 2012 Mac mini comparison review.

Utterly amazing. It doesn’t offer a quad-core option, the RAM is soldered in place, and changing the disk drive is nigh on impossible. It’s like the worst sort of con job that Apple used to pull when Steve Jobs was in charge. I’d love to hear the reasons for these changes-that-aren’t-improvements.


Yahoo achieves highest US search share since 2009 » StatCounter Global Stats

In December Yahoo achieved its highest US search share for over five years according to the latest data from StatCounter, the independent website analytics provider. Google fell to the lowest monthly share yet recorded by the company*. These December stats coincide with Mozilla making Yahoo the default search engine for Firefox 34 users in the US.

StatCounter Global Stats reports that in December Google took 75.2% of US search referrals followed by Bing on 12.5% and Yahoo on 10.4%.

If you allow that StatCounter’s numbers are correct, Yahoo moved from 8.2% of US search in November 2014 to 10.4% in December. How many Firefox users does that represent? How many have yet to move to version 34? How many have/will switch their default from Yahoo back to Google? One to watch.


Kindle sales have ‘disappeared’, says UK’s largest book retailer » Telegraph

Waterstones, which expects to break even this year. plans to open at least a dozen more shops this year as the ebook revolution appears to go in reverse.

Amazon launched the Kindle, which is now in its seventh generation, in 2007. Sales peaked in 2011 at around 13.44m, according to Forbes. That figure fell to 9.7m in 2012, with sales flat the following year. It is estimated that Amazon has sold around 30m Kindles in total.
At the same time, British consumers spent £2.2bn on print in 2013, compared with just £300m on ebooks, according to Nielsen.

London bookstore Foyles has reported a surge in sales of physical books over Christmas.
US book giant Barnes & Noble is looking to spin off its Nook ereader business, which is estimated to be losing $70m a year. Meanwhile, core sales, excluding Nook, rose 5pc in the most recent quarter.

It seems that e-readers had a natural ceiling on adoption, which was far short of 100% (or even 90%). That in turn means that ebooks aren’t going to take over the world. Physical books, meanwhile, are pretty much guaranteed a readership somewhere. Now the challenge for publishers is working out the correct balance of effort and investment to put into ebooks and physical ones.


A&E in crisis: a special report » Daily Telegraph

Robert Colville:

here’s where I’m going to start: in a small green-painted room off one of the main corridors of that same hospital, where 10 women and two men are studying the spreadsheet projected on the walls and firing jargon back and forth.

“Four in urology with a decision to admit.” “306 is gone, 728 still waiting.” “With all that agreed, does that give you any ITU capacity?” “They’re desperate to bring the liver over from Worcester.” “Time to be seen is at 1hr 54.”

This is the “Ops Centre” of one of the country’s biggest hospitals, where I am spending the week as a fly on the wall. At this and other daily bed meetings, the senior nurses and managers get together to work out who is in the hospital, and where they need to go next.
They go through, ward by ward, listing spare beds and allocating them to the people in A&E. They can see who’s been waiting longest, where the pressure points are, and what needs to be done to resolve them.

This, then, is the story about the NHS that I want to tell. It’s the story of the NHS as a system – a system that takes millions of patients through from the GP surgery and A&E department to treatment, recovery and discharge.

This is a tour de force from Colville, in a piece so long and deep it could have come from the New Yorker (of the 1980s). If you want to understand the pressures on the UK’s NHS emergency services – which are clearly shown here not to be just about “money” – this is the single article to read.


Reporting on cyberattacks: the media’s urgent problem » Medium

Dave Lee is a (terrific) BBC technology writer, here writing in a personal capacity about the impossibility of knowing what’s really going on in some stories:

Let’s take an active story. The hack on Sony Pictures raises many issues about the reporting of hack attacks, and the coverage so far carries worrying implications.

Experts are queueing up to dispute the FBI’s confident claim that it was North Korea — mainly because the evidence pointing the finger at Kim Jong-un is either a) flakey at best or b) top secret, and therefore not open to scrutiny, journalistic or otherwise.

The result of this political back-and-forth is far-reaching, and one that from here on in is being reported on without anyone having any real clue whether the basis of the story — that it was North Korea — is in any way accurate.

We simply don’t know who did it — and yet the atmosphere created by the coverage means the US is considering reclassifying North Korea as a terrorist state. That move would open the door significantly when it comes to what the US considers a “proportional response” to the attack on Sony.