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About charlesarthur

Freelance journalist - technology, science, and so on. Author of "Digital Wars: Apple, Google, Microsoft and the battle for the internet".

Start up: flat design problems , ad tech stocks drop, life inside HP, LG’s challenge, and more


Google’s got a new motto. Photo by vizeur_photos on Flickr.

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A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Flat design: its origins, its problems, and why Flat 2.0 is better for users » Nielsen-Norman Group

Kate Meyer:

Google’s Material design language is one example of flat 2.0 with the right priorities: it uses consistent metaphors and principles borrowed from physics to help users make sense of interfaces and interpret visual hierarchies in content.

The Evernote app for Android is a good example of the possible benefits of flat 2.0. Despite having a mostly flat UI, the app provides a few subtle shadows on the navigation bar and the floating plus button (‘add new’). It also makes use of the card metaphor to display content as flat, layer-able planes in a 3D space.

As with any design trend, we advise balance and moderation. Don’t make design decisions that sacrifice usability for trendiness. Don’t forget that—unless you’re designing only for other designers—you are not the user. Your preferences and ability to interpret clickability signifiers aren’t the same as your users’ because you know what each element in your own design is intended to do.

Early pseudo3D GUIs and Steve-Jobs-esque skeuomorphism often produced heavy, clunky interfaces.Scaling back from those excesses is good for usability. But removing visual distinctions to produce fully flat designs with no signifiers can be an equally bad extreme. Flat 2.0 provides an opportunity for compromise—visual simplicity without sacrificing signifiers.

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Ad tech stocks keep falling » WSJ

Jack Marshall notes they’re down by 17%-50%:

Serious questions about the future of ad tech and online advertising are also mounting. Some online publishers say they’re now actively avoiding working with third-party ad tech firms, for example, because they argue the vendors devalue their ad space.

Meanwhile the industry is struggling to come to grips with major challenges such as the growth of ad-blocking technologies, and the ongoing problem of fraudulent or “non-human” Internet traffic.

The latter problem might be the one that really does for ad tech companies.
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Autonomy ex-boss Lynch tells of poisonous life within HP in High Court showdown » The Register

Neil McAllister:

The suit asserts that many parties within HP “viewed Autonomy negatively,” including HP CFO Cathie Lesjak, who had never liked how the merger looked on paper; HP’s then-software boss Bill Veghte, who hadn’t played a role in the acquisition and reportedly felt snubbed; and the bosses of HP’s hardware division, who viewed Apotheker’s software-centric strategy as a threat.

Even where there was no direct animosity at play, other HP divisions were given perverse incentives to undermine Autonomy, Lynch claimed.

“In Autonomy’s case, other HP business units did not receive ‘quota credit’ or commissions for sales of Autonomy products,” the suit reads. “As a result, HP business units were incentivized to market and sell competing third-party products rather than Autonomy software.”

When HP did sell Autonomy to its customers, the suit alleges, it often did so at deep discounts, without Autonomy’s knowledge. In other cases, HP sales teams would jack up Autonomy’s price tag to boost their own bottom line, which had the result of making competing software look like a better bargain.

Similarly, sales of HP hardware to Autonomy didn’t count toward the hardware division’s sales quota. Thus, Lynch’s suit alleges, the hardware group refused to certify Autonomy on its machines. Dealings with the hardware group were so fraught, the suit adds, that even obtaining HP hardware on which to demo Autonomy proved impossible, and the demo machines were ultimately sourced from competitors, such as Oracle.

Read all about it. Seems like quite standard corporate politics, especially in a sales-driven environment like HP.
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Apple’s clever tech makes the iPhone 6s nearly waterproof » WIRED

Brian Barrett:

The phones that have offered this level of water resistance, though, haven’t exactly been chart-toppers. The Samsung Galaxy S6 Active; the Sony Xperia Z3; the HTC Desire Eye; these are phones (or variants) you may have heard of, but their aquaphobia hasn’t demonstrably made them any more desirable. Besides which, the new iPhones aren’t necessarily more water-resistant than others, at least not in any way that’s easily perceivable to consumers; they’re just water-resistant in a more clever way.

Even if it’s largely invisible to its customers, that cleverness could pay off soon for Apple. “Now that you can pay a small monthly fee and get a new iPhone every year, Apple’s going to be getting a lot of iPhones back,” says Suovanen of the company’s new iPhone Upgrade Plan. “In the long run this may help them save money. Because the iPhones are less susceptible to water damage, they’re getting them back in better condition.”

That helps explain, too, Apple opting not to coat the case itself. The same features that make a waterproof case effective make it hell to take apart or repair.

“Nearly waterproof” is a nothing phrase; it’s like “nearly pregnant”. It’s water-resistant to a higher IP rating than previous models. That nothing has been bruited about this seems anomalous.
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Google’s ‘Don’t Be Evil’ becomes Alphabet’s ‘Do the Right Thing’ » WSJ

Alistair Barr:

“Don’t be evil” is so 2004.

Alphabet Inc. posted a new code of conduct for its employees Friday, after Google completed its transformation into a holding company. There were few substantive changes in more than 20 documents filed with the Securities and Exchange Commission; the Alphabet code of conduct, posted on its website, is among them.

Google’s code of conduct, of course, is best-known for its first line, which was also included in Google’s 2004 filing for its initial public offering: “Don’t be evil.”

Alphabet’s code doesn’t include that phrase. Instead, it says employees of Alphabet and its subsidiaries “should do the right thing – follow the law, act honorably, and treat each other with respect.”

“Don’t be evil” marked Google’s aspiration to be a different company. But the phrase also has been held up by critics who say Google has not always lived up to it.

Google’s code of conduct is much longer than Alphabet’s. It includes idiosyncracies about drinking alcohol at work (OK but not too much) and taking pets to the office (dogs are cool but cats are discouraged).

The Alphabet code sticks to the basics: avoid conflicts of interest, maintain integrity and obey the law.

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Apple patent for iPhone with wraparound screen » Business Insider

Lisa Eadicicco:


The patent, which was published on September 29, is a continuation of various patents Apple has filed in the past. It’s not necessarily a new idea — Apple has been filing similar patent applications since 2013. Regardless, it’s still interesting to speculate that the company may still be experimenting with these types of ideas.

In the document, Apple says that a design like this could change the way we use our iPhones. If the screen of your iPhone were extended, you wouldn’t be limited to interacting with the device’s screen only on the front of the phone.

Apple notes that other aspects of the device found along the side — such as the mute switch, power, and volume buttons — can’t be used with apps since they’re only programmed to perform one task.

Apple’s been doing this since 2013, which implies it thinks it’s a fruitful thing to follow. Notice there’s no home button. (10yo’s opinion: “they haven’t thought this through. People drop their phones and if you have a wraparound one it will break.”)
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FBI: We unmasked and collared child porn creep on Tor with spy tool » The Register

Luis Escobosa, of Staten Island, admitted to Feds he broke federal child pornography laws by viewing depraved photos on a hidden Tor service. Unknown to Escobosa, the Feds were running the hidden server, and were using it to feed him spyware.

The child porn website’s systems were seized in Lenoir, North Carolina, after agents got a court order in February. The Feds continued to keep it in operation for two weeks afterwards to catch perverts using it. The site had nearly 215,000 users.

Because users had to use Tor to access the warped website, the web server’s logs were of little use to investigators – they simply listed the nodes of the anonymizing network. Instead, the FBI deployed a NIT – a “network investigative technique,” or what in the hands of criminals would be termed spyware.

The FBI has been using NITs for over a decade. While the Escobosa indictment doesn’t give details, other court documents have stated that the software was developed by adapting a tool written by white hat hacker HD Moore called the Metasploit Decloaking Engine.

A NIT works like this: a file, typically a Flash file, is hosted by a seized child porn website, and sent to web browsers when perverts visit the hidden service via Tor. This Flash file is run in Adobe’s plugin, and establishes a direct connection to an FBI-controlled server on the public internet without going through Tor.

The Feds can then, in most cases, read off the user’s real public IP address from this connection, unmasking the scumbag.

Hmm – maybe keep Flash just for Tor sites? Wait, this is complicated.
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Apple Pay’s grim reality » PaymentsSource

Daniel Wolfe:

Drilling down to individual financial institutions, there is still little movement among consumers, even at major debit issuers like SunTrust.

“Adoption numbers are pretty small at this point,” said Shannon Johnson, SunTrust’s senior vice president of consumer deposits and payments, in a separate presentation at PayThink. “At SunTrust, about 15% of iPhone 6 owners have provisioned their card and about 25% of those have done [at least one] transaction.”

First Financial Credit Union also presented Apple Pay adoption figures at the event. Of its 65,000 members, 9,000 use mobile banking and 48% of those use an iPhone. Of the iPhone users, just 8% – 345 members – use Apple Pay.

The lack of use stems, in part, from a lack of creativity among Apple partners, Johnson said. For most issuers, Apple Pay abruptly appeared on the scene with little warning but a clear message to get on board.

“Prior to that it was conceptual, the option of mobile wallets; it then became real,” she said. “We’re so early in the stages in terms of understanding the opportunity.”

Low use isn’t surprising, because until last week in the US you could just swipe your card to make a transaction: quicker than Apple Pay. Now, people will have to insert their cards into readers (“dip”) and sign, at least; or dip-and-PIN. This has already led to longer queues, apparently. So Apple Pay might appeal as a quicker way to do things. Being ready to catch markets just as they take off is the key.
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Apple CEO Tim Cook: ‘privacy is a fundamental human right’ » NPR

The full interview is on the page; there are short transcript extracts, including this:

Let me be clear. If you buy something from the App Store, we do know what you bought from the App Store, obviously. We think customers are fine with that. Many customers want us to recommend an app.

But what they don’t want to do, they don’t want your email to be read, and then to pick up on keywords in your email and then to use that information to then market you things on a different application that you’re using. …

If you’re in our News app, and you’re reading something, we don’t think that in the News app that we should know what you did with us on the Music app — not to trade information from app to app to app to app.

That latter part is the real distance between Apple and Google. Question is, which leads to the better customer experience over time?
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Will LG’s V10 flagship be able to shake China’s and India’s smartphone market? » Strategy Analytics

Woody Oh of the analysis company takes an overview of LG’s new phone:

it’s getting clear that LG has put the utmost efforts in creating V10 in the following aspects.

1. Dual Screens : While it is estimated to be an extremely hard task to implement dual screens with one LCD panel, LG did a great job in creating the small, but “always-on” secondary display where you can make your smartphone usage better and more diversified.

2. Dual Cameras (5MP+5MP, Front-facing) : While we have to wait for LG’s updates on the applicable usages by this dual front-facing cameras, the purported function to be able to widen the angle when taking the selfie would be regarded as a differentiator, requiring no need to bring the selfie stick when you are in a hurry.

3. Separate 32bit Hi-Fi Audio DAC (Digital to Analog Convertor) supporting 384kHz and Headphone AMP : Listening to music on smartphones are becoming a common habit for almost all smartphone users, young generation in particular, so users are naturally keen to seek for better audio quality while listening. LG’s new bid for integrating the separate Hi-Fi audio chip and headphone amplifier will be a clear differentiator in this respect as more and more people are inclined to carry only one multi-media focused device these days.

4. Professional Mode of Camera and Video: Needless to say, LG is one of the best smartphone makers who can create the best still image quality with its differentiated software, enabling an even novice to take the best picture with very easy mode setting. With V10, LG is expected to make a step further, making the common users become the best movie maker with its easy, but professional setting mode.

I look at that list, and I think: if Apple put those into a new phone, which would it make a noise about? Which would reviewers and customers make a noise about? I think the audio and “camera pro mode” things are gimmicks: you’ll never, ever, ever hear the difference in sound (young users have never, ever sought “better audio quality”; ironically, that’s for oldsters, whose hearing is already deteriorating). Camera pro modes are recipes for confusion.

The dual screen? Depends how useful it really is. The dual front cameras? Might be popular.

The real question is: what’s the difference between a truly useful feature and a gimmick? I don’t think it’s self-evident. (The whole SA note is worth reading for its points about branding too.)
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Taiwan market: Toshiba no longer selling consumer notebooks » Digitimes

Aaron Lee and Adam Hwang:

Toshiba has shifted its notebook marketing focus from consumer to business-use models in Asia, Latin America and Central Europe, and has stopped selling consumer notebooks in Taiwan, according to the vendor’s Taiwan sales agent Grainew.

However, Toshiba will maintain marketing of consumer and business notebooks in West Europe and North America markets because consumer models are still profitable there, Grainew said.

In the Taiwan market, Grainew sells about 1,000 units of a Toshiba high-end business notebook model a month currently and expects monthly sales to increase 10-20% in 2016, the company indicated. While unit sales has decreased after giving up the consumer segment, overall gross margin has increased significantly, Grainew said.

Tiny numbers; smaller companies like Toshiba will increasingly withdraw completely from the consumer PC market because the margins aren’t there.
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Start up: the Nexus puzzle, Stagefright 2.0 (bigger!), T-Mobile US data hack, Fiorina’s iPod miss and more


How do you make cakes sell better if they make people feel guilty? Photo by ricardogz10 on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 12 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google’s Nexus phones are just ads » The Verge

Vlad Savov:

new Nexus phones are also profitless love letters to fans, designed to induce goodwill for the Google brand. How can a company that depends on making money from each unit of hardware sold hope to compete with that?

Motorola went all-out with the Moto X Pure this year, seeking to deliver the cleanest possible Android experience, best possible specs, and lowest possible price, all while operating independently of carrier interference. That’s as close to Google’s Nexus ideal as any Android manufacturer has ever come. So if Google’s Nexus motivation was truly to set a template of good practices to follow, to define a user experience benchmark, and to seed the development of a better Android ecosystem, it would have stopped and applauded Motorola for its efforts this year.

Instead, Google is undercutting the $399 Moto X Pure with the $379 Nexus 5X, which has the added benefit of a fingerprint sensor and matches the Moto X with a highly rated camera capable of 4K video. I don’t know whether to describe this as a knife in the back or an arrow to the knee, but Google’s actions are certainly doing violence to its Android partners’ best-laid plans.

Lenovo/Motorola’s mobile division loses money. So it’s pretty certain that if the Nexus phones undercut them, they lose money. That makes them deflationary to the Android ecosystem; it’s as though Microsoft were selling $150 full-spec PCs under its own brand. Savov hits the nail on the head (once more): the Nexus program just doesn’t make sense in a wider view.
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Stagefright 2.0: MP3 and MP4 can hack billion Android phones » Fortune

Robert Hackett:

It’s time to evacuate the Android dance floor—lest you be infected by the sound.

Two new critical vulnerabilities in Google’s mobile operating system announced by security researchers on Thursday put more than a billion Android devices at risk of being hacked. That means “almost every Android device” is affected, ranging from Android version 1.0 to the latest version 5.0, also known as “Lollipop,” the researcher said.

Attackers can exploit these computer bugs by tricking users into visiting websites that host malicious MP3 or MP4 files. Once a victim previews one of these infected multimedia files, which commonly package music or video, that person’s machine can swiftly be compromised. The issue involves how Android processes these files’ metadata through a media playback engine named Stagefright.

Yes, it’s Stagefright, and it’s back; it can once more access data, cameras, microphone and photos. But on pretty much any Android phone ever. It’s incredibly unlikely to be exploited by any but state-level hackers.

Still, Google was told on 15 August, and sent updates to OEMs and carriers on September 10. Have they rolled out? Find out by using Zimperium’s Stagefright detector app. (You have to love the reviews complaining that it shows “false positives”.)
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Amazon to ban sale of Apple, Google video-streaming devices » Bloomberg Business

Spencer Soper:

Amazon.com is flexing its e-commerce muscles to gain an edge on competitors in the video-streaming market by ending the sale of devices from Google and Apple that aren’t easily compatible with Amazon’s video service.

The Seattle-based Web retailer sent an e-mail to its marketplace sellers that it will stop selling Apple TV and Google’s Chromecast. No new listings for the products will be allowed and posting of existing inventory will be removed Oct. 29, Amazon said. Amazon’s streaming service, called Prime Video, doesn’t run easily on its rival’s hardware.

Filed under “strategy tax”. Possibly the profits on the Apple TV and Chromecast weren’t very high, but Amazon still sells smart TVs that don’t play Prime Video.
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CEO responds to Experian data breach » T-Mobile

John Legere:

We have been notified by Experian, a vendor that processes our credit applications, that they have experienced a data breach. The investigation is ongoing, but what we know right now is that the hacker acquired the records of approximately 15 million people, including new applicants requiring a credit check for service or device financing from September 1, 2013 through September 16, 2015. These records include information such as name, address and birthdate as well as encrypted fields with Social Security number and ID number (such as driver’s license or passport number), and additional information used in T-Mobile’s own credit assessment. Experian has determined that this encryption may have been compromised. We are working with Experian to take protective steps for all of these consumers as quickly as possible.

Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian, but right now my top concern and first focus is assisting any and all consumers affected. I take our customer and prospective customer privacy VERY seriously.

Sure, you take it seriously, Mr Legere (and I mean that seriously) but there’s a single point of failure in the way that you trusted a third party with your customers’ data. That’s poor system design, which means that actually customer privacy wasn’t taken that seriously. Wonder if a class action will follow.
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Xiaomi confronts an unnerving time » WSJ

Li Yuan speaks to Xiaomi’s founder Lei Jun:

How Xiaomi responds [to new challengers] could offer a clue to how well China’s booming tech industry transitions to its next stage. Riding a wave of growing mobile Internet adoption, China’s technology sector has churned out significant global companies and minted fortunes. But growth is slowing across the board, presenting challenges to a new generation of entrepreneurs who must learn how to manage in tougher times.

Mr. Lei sees a five-year lull in smartphone innovation that will make “wow” moments harder to come by, and will require competitors to focus on user experience to differentiate and tap consumer niches. The key, he says, is to provide value.

“We’re doing what Uniqlo, Muji and Ikea have been doing,” he said. “Our ultimate goal is to make good but cheap things.”

That five-year lull is quite a thing to contemplate.
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The cost of mobile ads on 50 news websites » The New York Times

Gregor Aisch, Wilson Andrews and Josh Keller:

Ad blockers, which Apple first allowed on the iPhone in September, promise to conserve data and make websites load faster. But how much of your mobile data comes from advertising? We measured the mix of advertising and editorial on the mobile home pages of the top 50 news websites – including ours – and found that more than half of all data came from ads and other content filtered by ad blockers.

It’s a hell of a graphic. The “cost to load” data is eye-opening: it’s pretty much always far, far bigger than that of the editorial. (Why? I mean, one comes for the editorial, including pictures; why are ads so much bigger?) The Guardian comes a long way down the list – as in, it has a very low ad load – which might be, I suspect, because the US version of the site doesn’t yet have that many ads.

There’s an accompanying article by Brian X Chen, which also appeared in print.

Note too that articles like this fulfils one of my expectations ahead of the launch of iOS 9: it spreads the word of the existence of this facility on iOS, which will lead to Android users wanting to know how they can get it too.
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A creativity lesson from Betty Crocker » Psychology Today

Drew Boyd:

In the 1950s, General Mills launched a line of cake mixes under the famous Betty Crocker brand. The cake mixes included all the dry ingredients in the package, plus milk and eggs in powdered form. All you needed was to add water, mix it all together, and stick the pan in the oven. For busy homemakers, it saved time and effort, and the recipe was virtually error free. General Mills had a sure winner on its hands.

Or so it thought. Despite the many benefits of the new product, it did not sell well. Even the iconic and trusted Betty Crocker brand could not convince homemakers to adopt the new product.

General Mills brought in a team of psychologists. Something unusual was going on. The company needed to make its next move very carefully if it was going to get this product off the ground.

Why were consumers resisting it? The short answer: guilt. The psychologists concluded that average American housewives felt bad using the product despite its convenience. It saved so much time and effort when compared with the traditional cake baking routine that they felt they were deceiving their husbands and guests. In fact, the cake tasted so good that people thought women were spending hours baking. Women felt guilty getting more credit than they deserved. So they stopped using the product.

Now think carefully: what’s your next step? (Scrapping the line is not an option.) I wonder if there are any lessons for smartphone makers in this.
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How Steve Jobs fleeced Carly Fiorina » Medium

Steven Levy utterly destroys any claims to negotiating competence that would-be Republican presidential candidate Carly Fiorina might have, pointing to the many ways that Jobs steamrollered her (from the colour of the iPod to the pre-installation of iTunes on HP PCs). But this is the coup de grace:

The ultimate irony is that if Fiorina had been familiar with the assets of the company she ran, she might have had much more leverage to cut a better deal with Jobs. When she made her disastrous 2002 acquisition of Compaq, HP took possession of its patents, including those generated by the research division of the Digital Equipment Corporation, the iconic minicomputer company that Compaq itself bought in 1998. It turns out that researchers in DEC’s Palo Alto lab had created a hard-disk MP3 player — essentially inventing key parts of the iPod several years before Apple did. The project never got any love, though a clunky version of it had actually been announced at CES in 2000. Still, among the patents DEC secured were some very broad ones regarding the way music was drawn from the disk drive while conserving battery power. Had Fiorina known this, she might had been able to get a much better deal with Apple  —  because she could have credibly claimed that the iPod infringed on HP’s intellectual property.

Based on this, you’d have to (holds nose) vote for Trump. At least he has actually succeeded in negotiations, and created rather than destroyed shareholder value. If, that is, you think those are things that matter in presidential candidates. Which isn’t self-evident.
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EMV’s reality: more online fraud » PaymentsSource

Rurik Bradbury:

Only 22% of small to mid-sized retailers reported that they are prepared to meet the [October 1] deadline [when retailers have to make customers use EMV-compliant payment terminals]. And, according to a recent SoftwareAdvice.com study, 23% believe upgrading to EMV is unnecessary.

Additional data from a large research firm suggests that almost 50% of U.S. retailers will not be EMV-compliant by the end of 2015. These merchants, just under half of all U.S. retailers, will be in for a rude awakening when they start receiving chargeback bills for fraudulent transactions.

The shift to EMV should significantly reduce in-store fraud for retailers that upgrade their payments processing systems, as the new cards will have an embedded chip that generates a unique token for each transaction, making them extremely difficult or nearly impossible to counterfeit. However, fraudsters will not just throw in the towel and get day jobs, they will simply change their tactics to exploit less secure payment channels.

In many ways, criminal fraud is like running water, when one area is firmly sealed off, it simply flows to the next open gap, which in this case is e-commerce. In the digital world, only the card digits and Card Verification Value (CVV) are used, and chip technology cannot help, which will make digital payments an easier, more lucrative target for fraudsters to target. According to a study by the Aite Group, in Australia, online or card not present (CNP), fraud increased from $72.6 million AU in 2008 to $198.1 million AU in 2011 – a 100 percent increase in CNP fraud in three years following the EMV upgrade. A similar spike occurred in Canada and the UK after each country migrated to EMV terminals.

The same, or worse is expected to happen in the U.S.

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Apple’s software king Eddy Cue on streaming battles, the iPhone 6s and getting rid of roaming charges » London Evening Standard

Jimi Famurewa got some time just ahead of the iPhone launch. Most of the interview is straightforward, but for this snippet at the end:

[Cue] taps his phone and makes an offhand comment about “trying not to get roaming charges” while in London which, I note, proves how insanely expensive phone calls and data can be abroad. “It’s sad, it’s another problem,” says Cue. “We’re trying to fix it and we’re making a little bit of progress but you’ve got to convince a lot of people.” It sounds like an impossible task. But that, you would imagine, is where the famous flair will come in.

“We’re trying to fix it”? That throwaway remark is going to fuel a lot of “OMG Apple roaming MVNO” talk. But it’s certainly not an accident.
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The new Apple Maps vs. Google Maps: which is right for you? » Howto Geek

Chris Stobing:

If you’ve been using Google Maps for a number of years and your account already has all your contacts saved – great, go for Google. If you prefer to use Siri to launch your Maps application or want to be able to see where you’re going without having to unlock the phone, Apple Maps is on the job. There may have been a point in time when Google Maps held the crown as the best (and for awhile; only) real map app out there, but now Apple Maps lives alongside its legacy with just as much functionality and flexibility as the rest.

“Apple Maps in ‘no longer as bad as on first day'” shocker. (Plus “Google Maps unable to improve beyond where it was three years ago”.) The biggest gap is in public transport; while apps can close that, it’s still unsatisfying when your only offerings are cars or Shanks’s pony.
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Samsung TVs appear less energy efficient in real life than in tests » The Guardian

Arthur Nelsen:

The lab studies found that Samsung’s ‘motion lighting’ feature reduced the TV sets’ brightness – and power consumption – under international electrotechnical commission (IEC) test conditions. These involve the playback of fast sequences of varied material, such as recorded TV shows, DVDs and live broadcasts.

But under real-world viewing conditions, no reductions in power consumption were registered, making the sets’ power consumption, fuel bills and carbon emissions correspondingly higher.

After tests in February, a ComplianTV report, which did not name Samsung, said: “The laboratories observed different TV behaviours during the measurements and this raised the possibility of the TV’s detecting a test procedure and adapting their power consumption accordingly. Such phenomenon was not proven within the ComplianTV tests, but some tested TVs gave the impression that they detected a test situation.”

“Samsung is meeting the letter of the law but not the spirit of the law,” Rudolf Heinz, the project manager of ComplianTV’s product lab, told the Guardian.

Oh, come on, Samsung would never.. oh.
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Start up: Microsoft and Google make up, the social network paradox, adblocking v disability, and more


Samsung Pay in action. Photo by TheBetterDay on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 9 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google, Microsoft resolve global patent fight over phones, Xbox » Bloomberg Business

Susan Decker and Dina Bass:

Google and Microsoft have agreed to end their long-running patent feud over smartphones and video game systems, dropping about 20 lawsuits in the U.S. and Germany.

The two companies, which didn’t disclose financial terms, have been litigating over technology innovations for five years. Google’s former Motorola Mobility unit had been demanding royalties on the Xbox video-gaming system, and Microsoft had sought to block Motorola mobile phones from using certain features.

The companies pledged in a statement to work together in other ways related to intellectual property, including development of a royalty-free, video-compression technology to speed downloads, in an initiative that also involves Amazon.com Inc. and Netflix Inc. They will also lobby for specific rules on a unified patent system throughout Europe.

So all the patent wars of the past five years are pretty much done – aside from Samsung-Apple, which is limited now to the US but still putters along.
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The social network illusion that tricks your mind » MIT Technology Review

Network scientists have known about the paradoxical nature of social networks for some time. The most famous example is the friendship paradox: on average your friends will have more friends than you do.

This comes about because the distribution of friends on social networks follows a power law. So while most people will have a small number of friends, a few individuals have huge numbers of friends. And these people skew the average.

Here’s an analogy. If you measure the height of all your male friends. you’ll find that the average is about 170 centimeters. If you are male, on average, your friends will be about the same height as you are. Indeed, the mathematical notion of “average” is a good way to capture the nature of this data.

But imagine that one of your friends was much taller than you—say, one kilometer or 10 kilometers tall. This person would dramatically skew the average, which would make your friends taller than you, on average. In this case, the “average” is a poor way to capture this data set.

Exactly this situation occurs in social networks, and not just for numbers of friends. On average, your coauthors will be cited more often than you, and the people you follow on Twitter will post more frequently than you, and so on.

Basically, it can mean that minority views espoused by those with many followers can be accepted easily as “widely true”. Which of course it isn’t. Sure you can think of many examples.
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How ad-blocking software could revolutionise disabled people’s lives » The Guardian

Anna Bawden:

For people with photosensitive epilepsy, frequently flashing or flickering images could trigger or increase the risk of a seizure, while automatic advertising can be distressing for those with learning disabilities because it hinders concentration and therefore comprehension of the content they are trying to consume.

Blind and visually impaired people can also have problems. “If you are blind or visually impaired and using text to speech software on your device, autoplaying animations or video that includes music or audio makes some web pages all but impossible to access,” says Robin Christopherson, head of digital inclusion at charity AbilityNet, in his latest blog. “The audio that automatically starts playing completely obscures the speech of the screen reader. This means that blind people can’t hear the screen reader and therefore they can’t navigate to the ‘stop’ button to stop the noise.”

Shall we call them disability unblockers?
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Digicel first mobile group to block ads in battle against Google » FT.com

Robert Cookson:

Mobile operator Digicel has started blocking advertisements on its networks in the Caribbean as part of a plan to force internet companies including Google, Yahoo and Facebook to pay to access its customers.

The company is controlled by Denis O’Brien, Ireland’s richest man, and is the first mobile operator to deploy the blocking technology against big Silicon Valley groups that rely on advertising.

Digicel suggested that if those companies want to unblock their ads, they should contribute to the costs of the mobile telecoms infrastructure required to deliver them.

“Companies like Google, Yahoo and Facebook talk a great game and take a lot of credit when it comes to pushing the idea of broadband for all — but they put no money in,” said Mr O’Brien. “Instead they unashamedly trade off the efforts and investments of network operators like Digicel to make money for themselves.”

This feels wrong – if the countries where it’s done have any sort of view on net neutrality, they would have to intervene over this.
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Review: Samsung pays where Apple can’t » WSJ

Geoffrey Fowler:

Samsung Pay is just as easy to use as Apple Pay and Android Pay—you don’t have to dig deep into your phone or type any long passwords. To launch it, even when your phone screen is dark, flick up from the bottom and place your finger on the fingerprint reader.

But Samsung Pay faces an unusual hurdle: awkwardness. Attempting to use it for the past few weeks, I got the stink-eye from many merchants, as if I were some kind of con artist or hacker. Here’s a typical encounter at a downtown San Francisco bakery:

Me: “I’m going to pay with my phone.”

Clerk: “Sorry, we don’t have Apple Pay.”

Me: “This isn’t Apple Pay. It’s like a credit card on my phone.”

Clerk: “We don’t have that.”

Me: “It’s something new called Samsung Pay. It will work.”

Clerk: “No, it won’t.”

It did, but the US is still stuck somewhere in the 20th century when it comes to banks, cards and payments. (Among other things.) Samsung’s hybrid solution, which works with terribly insecure swipe card readers, but securely as Apple or Android Pay, is a good in-between. The US is meant to be implementing chip/sign (it was too cowardly to do chip/PIN) from October; let’s see how that goes.
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The state of JavaScript on Android in 2015 is… poor » Discourse Meta

Jeff Atwood:

In a nutshell, the fastest known Android device available today – and there are millions of Android devices much slower than that out there – performs 5× slower than a new iPhone 6s, and a little worse than a 2012 era iPhone 5 in Ember. How depressing.

We’ve done enough research to know this issue is not really specific to Ember, but also affects Angular and most other heavy/complex JavaScript on Android. Why?

Part of it is indeed Chrome/V8 JavaScript optimization issues on Android as you can see from this AnandTech Galaxy S6 review. Note the browser used:


It’s also partly because single core performance on Android is falling way, way behind iOS. Notice that the flagship Android device barely has the single core grunt of an old iPad Mini based on the old A7 core. Compare single core Android GeekBench versus single core iOS GeekBench:


It seems the Android manufacturers are more interested in slapping n slow CPU cores on a die than they are in producing very fast CPU cores. And this is quite punishing when it comes to JavaScript.

This is becoming more and more of a systemic problem in the Android ecosystem, one that will not go away in the next few years, and it may affect the future of Discourse, since we bet heavily on near-desktop JavaScript performance on mobile devices. That is clearly happening on iOS but it is quite disastrously the opposite on Android.

I am no longer optimistic this will change in the next two years, and there are untold millions of slow Android devices out there, so we need to start considering alternatives for the Discourse project.

Attwood’s suggestions include just focussing on iOS users. A native Android app is too time-consuming/expensive, and the problem he’s seeing with Discourse-based sites running slowly comes despite sending only half as much page content to Android phones compared to iOS.

Lots of frustration expressed by others in the comments too. Though as one says, if you’ve never tried the other OS, you’ll never know (or care) what you’re missing – good or bad.
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Apple Watch India launch delayed due to lack of interest » India Today

Sahil Mohan Gupta:

Sources in the supply chain have revealed to IndiaToday.in that the delay is more to due to lack of interest in Apple’s channel partners in India. They aren’t convinced about the product and no one is willing to take on a massive inventory for a product, which belongs to a category that’s not yet developed in India.

As per the IDC, Apple has shipped 3.6m units of the Apple Watch in the last quarter trailing only FitBit which shipped 4.4m units. IDC estimates that the Cupertino-based company will ship around 22 million units of the product in the calendar.  

Apple is tailed by Chinese start-up Xiaomi, which shipped 3.1m units of its Mi Band. The wearable market is expected to be the next growth category for technology companies. 72.2m wearables will be shipped in 2015, estimates IDC, which will be massive 173% jump over 26.4m units in 2014.

Apple faces stiff competition from Android Wear based wearables which after a recent update also work with the iPhone.

In India, the wearable market hasn’t taken off.

So that’s stiff competition from products in a market that hasn’t taken off?
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What it means to be great » Asymco

Horace Dediu:

Looking at new features like 3D Touch, Live Photos, and better cameras, one can observe how easily acceptable and desirable they are to those who first see them. As were Siri, FaceTime, Touch ID and iCloud, making something meaningfully better is a sign of sustaining innovation which does not over-serve.

Paradoxically, the improvements are not usually things that users ask for. Surveys always show that consumers want “better battery life” or a “bigger screen” but delivering something else entirely which nevertheless leads to mass adoption shows an uncanny insight into what really matters. Indeed, those who deliver only what customers ask for end up marginalized and bereft of profit.

To see improvements which lead to ever-increasing success in the marketplace year after year proves that this is not a transient event. This is no flash-in-the pan. This is not a stroke of genius. This is a process, a factory, a machine. The consistency and relentlessness of success is evidence of something at work that is more permanent.

There are lots of OEMs which offer better battery life than the iPhone (Apple rolled the potential into the iOS 9 software update) and have offered bigger screens for longer than Apple has. And there are OEMs which have offered new functions, yet not integrated into an overarching view of how the device will function now and in the future.
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In schools, Google’s laptops will soon outnumber all other devices combined » BuzzFeed News

Molly Hensley-Clancy and Matthew Zeitlin:

There will be more Google Chromebooks in American classrooms by the end of the year than all other devices combined, Google said today at a company event in San Francisco.

The figure is a striking indication of how quickly, and thoroughly, Google has come to dominate the massive education technology market. In 2012, Chromebooks made up just 1% of devices in American schools; iPads had a more than 50% market share. But by 2014, according to market research firm IDC, Chromebooks were outselling iPads in education.

About 30,000 Chromebooks have been activated every day since the beginning of the school year this September, mostly in schools, Google CEO Sundar Pichai said at the event. In schools, “by the end of this year, there will be more Chromebooks than every other device combined,” Pichai said.

Chromebooks were able to overtake iPads in education because they’re far cheaper — sometimes under $200 — have keyboards, and don’t require additional software because they only run Google’s Chrome browser.

If Pichai is correct (note: don’t rely on Google to give correct information in public statements) then a hell of a lot of Windows PCs must have been junked, along with a ton of iPads and Macs.

I’m dubious. In 2008, there were 15.4m PCs in schools, rising by about 1m every year. In August, the NYT Bits blog said 13.2m systems were shipped in 2014, up 33% on 2013, with Chromebooks making up about a third of them.

On that basis, unless every school is dumping their Windows PCs and iPads for Chromebooks since August, I don’t see how Chromebooks will make up more than 50% of the installed base by January. They might be over 50% of the ongoing sales, though.

That’s not to say they aren’t perfect for schools; only that installed base and sales (market) share are two very different things.
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Start up: Euler programs, adblocking wars redux, Android M’s security measure,


At last: HTML5 iPlayer on the desktop. Only a beta for now.. Photo by Julie70 on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 9 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

(No, there aren’t any links about the new Google offerings – two phones and a tablet – because I couldn’t find any useful analysis of them beyond “they’re phones” and “it’s a tablet with a keyboard”. If you do want to know about them, try “The nine most important things from Google’s Nexus event” from The Verge.)

About » Project Euler

What is Project Euler?
Project Euler is a series of challenging mathematical/computer programming problems that will require more than just mathematical insights to solve. Although mathematics will help you arrive at elegant and efficient methods, the use of a computer and programming skills will be required to solve most problems.

The motivation for starting Project Euler, and its continuation, is to provide a platform for the inquiring mind to delve into unfamiliar areas and learn new concepts in a fun and recreational context.

Who are the problems aimed at?
The intended audience include students for whom the basic curriculum is not feeding their hunger to learn, adults whose background was not primarily mathematics but had an interest in things mathematical, and professionals who want to keep their problem solving and mathematics on the cutting edge.

The first problem should feel pretty easy if you’ve done any programming. If not, give yourself a little time to solve it. (A different sort of programmer hacked its database in August.) They’re presently up to problem 527; No.528 is up on October 3.
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IAB enters publicity, engineering war against ad blockers – Special: Advertising Week 2015 » Advertising Age

Nat Ives:

The IAB has come up with code, for example, that it said will help small publishers detect consumers who show up with ad blocking activated. “We believe this script will actually help enable them in their fight just by enabling their ability to detect,” said Scott Cunningham, senior VP at IAB and general manager of the IAB Tech Lab, at a press conference during the annual IAB Mixx conference, which coincides with Advertising Week.
Related Stories

Some publishers that see ad-blocking visitors arrive greet them with dialogue boxes encouraging a change of heart or, failing that, perhaps becoming paid subscribers. But the open architecture of many web pages has allowed ad blockers to hide even those dialogue boxes, Mr. Cunningham said. The IAB is recommending that publishers switch to more secure protocols to prevent that.

Going to war with people because they’re not your customers isn’t the way to persuade them to become your customers.
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Medium: PR Newswire revisited » Business Insider

Biz Carson:

“With this [$57m funding] round we aim to make Medium the dominant pipeline for connecting quality content and conversation,” Andy Doyle wrote. “We don’t focus on page views, unique visitors, or click metrics. We don’t litter the platform with ads that are low-quality, high-clutter.”

That part is true. There are no ugly ads that flash advertising before crashing your browser.

Instead, everyone from San Francisco’s local supervisors to the White House are publishing articles, essays, and press releases, surrounded by the same swaths of white and clean fonts. The bylines are tucked away in the top left corner.

Companies may call this “content.” A lot of it looks like advertising.

And let’s face it: Medium has become a dumping ground for a different generation’s press releases.

Seems harsh, but Carson has a point. Then again, that makes Medium a pretty good “native advertising” supplier; there’s lots of other non-advertising, desirable, readable content in there. I keep finding links to it.
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New HTML5 Player beta trial for BBC iPlayer » BBC Internet Blog

James East, product manager for media playout:

Although we’ve been using HTML5 to deliver video to iOS devices for some time, until recently we felt that the consistent experience and efficient media delivery offered by Flash outweighed the benefit of moving to HTML5 on the desktop. However, we’ve been regularly evaluating the features offered by the most popular web browsers and we’re now confident we can achieve the playback quality you’d expect from the BBC without using a third-party plugin.

To opt in, visit our HTML5 Player beta page. This will allow you to set a cookie in your browser so you can access our HTML5 player on BBC iPlayer. If you clear your cookies or switch browsers, you’ll have to return to this page to re-enter the trial. You can also visit this page if you want to opt out and return to our non-beta player.

At last. Alternatively, do what I do: uninstall Flash and invoke the “developer” option in Safari (Preferences » Advanced » “Show Develop menu in menu bar”), and when you visit the BBC and it wants Flash to play a video, change the user-agent to “iPad”. (Via Stef Pause.)
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Android Marshmallow’s best security measure is a simple date » The Verge

Russell Brandom:

Android security has always faced a daunting challenge — scrambling to get users, manufacturers, and carriers in sync — but the new Marshmallow operating system has a small feature that could make a big difference in that fight. You’ll find it in the Settings menu, a header titled “Android security patch level,” followed by a date. As of that day, your device is protected with all known Android patches.

Championed by Adrian Ludwig, Google’s head of Android security, the date represents a public bet on the industry’s ability to keep Android devices updated. “It should make it really simple for users to understand the state of the device,” Ludwig says, as part of Android’s larger push toward “making sure that security information and patch level information is available to users.”

That’s going to be a good one to watch.
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You can now turn off ads on Techdirt » Techdirt

Mike Masnick:

We’ve even been approached by multiple companies who claim to offer a form of ad blocker blocker, that will either insert new ads even when users have ad blockers, or otherwise pester users with ad blockers turned on.

This seems like the exact wrong approach. It’s somewhat reminiscent of the way the RIAA and MPAA reacted to the internet challenging their business models. Rather than listen, recognize what the public wanted and adapt, they whined, screamed about ethics and went to court. And how’s that worked out for everyone? We’ve always said that those who adapt to these challenges are likely to do better, and part of that means actually listening to your fans and helping them do what they want. So that’s what we’re doing: if you choose to disable ads, you just need to go to your preferences and click a button and that should do it.

Such a smart move. Masnick has built a strong community at Techdirt, and so offering this – while pointing out gently that it costs money to run the site, and there are ways to donate – is a terrific way forward.
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The dark, scammy history of JustFab and Fabletics » BuzzFeed News

Sapna Maheshwari:

while JustFab has revenue streams befitting a unicorn, its predecessor companies were less ethereal beasts. For more than a decade, starting at MySpace’s parent company, [Adam] Goldenberg and [Don] Ressler’s customers have frequently complained of getting tricked into recurring credit card charges and fooled by deceptive advertising and misleading promises — promises the FTC said sounded “like magic pixie dust” in a warning to consumers regarding the diet product Sensa. It made more than $300 million in sales before the federal regulator intervened.

The ugly hallmarks of those past enterprises live on in JustFab: The company and its affiliates, for all their happy customers, have often been accused of deceiving shoppers who think they’re making a single purchase into signing up for a subscription that automatically charges them each month unless they opt out within a five-day window. The sites use terms like “VIP Membership” instead of “subscription,” and JustFab and Fabletics in particular downplay the options for avoiding charges each month; cancellations require lengthy phone calls.

Ugh. Inertia marketing – such a horrible, scummy business model, and doomed to failure once customers get wise. The only question is how long that will take.
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Axel Springer buys Business Insider » Re/code

Peter Kafka:

The deal values Business Insider at $442m — we had previously told you it would peg the site’s value at $560m — but Springer already owned 9% of the company, and Amazon CEO Jeff Bezos, who had previously put his own money into the company, will leave it in there. When factoring out the cash still on the books, the value comes down to $390 million. Springer will end up writing a check for $343m when the deal closes; it says Business Insider has 76 million readers and 325 employees worldwide.

However you count it, the deal sets a new mark for native digital publisher sales, previously held by the Huffington Post, which AOL acquired for $315m in 2011. While several big digital publishers have taken on financing that values their companies above Business Insider’s sale price, none of them have actually sold at those levels yet.

That’s a big vote of confidence in people carrying on reading content online. 76 million readers is substantial.
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Marissa Mayer’s take on ad blocking: ‘It hurts the Web experience’ » Digiday

Ricardo Bilton:

The Yahoo CEO told an Advertising Week audience that ads, particularly those tied to people’s interest and browsing history, actually improve the experience of using the Web rather than hurt it.

“I think that for anyone that uses their browser’s incognito mode and starts getting untargeted ads or no ads at all, the experience on the Web becomes a lot less rich. I personally think it’s a mistake to install ad blockers,” she said at an IAB event during Advertising Week in New York City on Monday. “If I have friends or family members asking if they should install them, I tell them ‘please don’t because I think that your experience on the Web will get worse’.”

As Bilton then points out, Yahoo was responsible for serving malware to millions of people through its ads for nearly a week in August. Those using adblockers will have been fine.

But, you know, tell people what they want to hear.
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Start up: Apple Music for Android enters beta, how many Ubuntu phones?, Samsung’s dead Milk, and more


If only it were as simple as this for phones. Photo by Bradford Timeline on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google brings you closer to your customers in the moments that matter » Inside AdWords blog

Sridhar Ramaswamy, Senior Vice President, Ads and Commerce:

Customer Match allows you to upload a list of email addresses, which can be matched to signed-in users on Google in a secure and privacy-safe way. From there, you can build campaigns and ads specifically designed to reach your audience.

Let’s say you’re a travel brand. You can now reach people who have joined your rewards program as they plan their next trip. For example, when these rewards members search for “non-stop flights to new york” on Google.com, you can show relevant ads at the top of their search results on any device right when they’re looking to fly to New York. And when those members are watching their favorite videos on YouTube or catching up on Gmail, you can show ads that inspire them to plan their next trip.

Using Customer Match, you can also generate Similar Audiences to reach new customers on YouTube and Gmail who are likely to be interested in your products and services. For example, you can drive awareness on YouTube for new non-stop flights by showing TrueView ads to prospective customers who have similar interests and characteristics to your rewards members.

The quest for “relevant ads” must be pursued continuously. (Facebook already has a similar system.)
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Bringing the Internet to more Indians—starting with 10 million rail passengers a day » Official Google Blog

Sundar Pichai, Google CEO:

on the occasion of Indian Prime Minister Narendra Modi’s visit to our U.S. headquarters, and in line with his Digital India initiative, we announced a new project to provide high-speed public Wi-Fi in 400 train stations across India.
 
Working with Indian Railways, which operates one of the world’s largest railway networks, and RailTel, which provides Internet services as RailWire via its extensive fiber network along many of these railway lines, our Access & Energy team plans to bring the first stations online in the coming months. The network will expand quickly to cover 100 of the busiest stations in India before the end of 2016, with the remaining stations following in quick succession.

Even with just the first 100 stations online, this project will make Wi-Fi available for the more than 10 million people who pass through every day.

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Microsoft announces changes to financial reporting structure » Yahoo Finance

Beginning in fiscal year 2016, the company will report revenue and operating income based on three operating segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing.   

The Productivity and Business Processes segment includes results from Office and Office 365 for commercial and consumer customers, as well as Dynamics and Dynamics CRM Online. 

The Intelligent Cloud segment includes results from public, private and hybrid server products and services such as Windows Server, SQL Server, System Center, Azure, and Enterprise Services. 

The More Personal Computing segment includes results from licensing of the Windows operating system, devices such as Surface and phones, gaming including Xbox consoles, and search.

This is surely going to obfuscate things more than ever; the latest scheme, which had seven reporting segments, had only been in place for three years – replacing one with six segments. The fewer reporting buckets, the less help it is trying to understand what is and isn’t working at the company.
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Apple Music for Android beta invites spotted in the wild » Techaeris

Justin Jelinek:

The e-mail comes from a service called Betabound, a site that allows users to request access to different varieties of beta programs. In this instance though, it’s a doozy. The notice — in its entirety below — simply states:

We’re excited to invite you to come test Apple Music for Android. If you’re a current Android user that would like to join the beta for the new music streaming service, you won’t want to miss this opportunity. To learn more and apply, click the link below. Best of luck! The Betabound team.

Once you follow the link, you’ll be hit with a series of music related questions, some of which are real head-scratchers.  For example:

If you could only listen to 5 albums for the rest of your life, what would they be and why?

How do you even answer that? I’d be hard pressed to come up with an answer, though if the successful completion would get me into the Apple Music for Android beta I’m sure I could come up with something.

If you want to try your luck and see if you can get into the beta, you can sign up on Betabound’s website.

Yup, it’s really there. Big questions:
• will it follow Android’s Material design, or look like an iOS app?
• Will it try to integrate iTunes content, or just offer streaming/DRM downloads?
• How will it avoid the relentless one-star trolling of Android fans that greeted the “Move to iOS” app?

And now…
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Apple Music’s functionality failure » Lefsetz Letter

Bob Lefsetz is an acerbic viewer of what’s happening in the music business, and he doesn’t like how Apple is handling its own shift:

this is death in tech. If you’re not willing to destroy the old business model on the way to the new, you’re gonna lose in the long run.

Yes, Apple has zillions of credit card numbers. Yes, Apple is the world’s most valuable company, a juggernaut. But IBM is a shadow of what it once was, as is Microsoft. Nothing is forever. When the great disruption comes you’ve got to sacrifice what once was, however profitable it might be, or you will die in the future.

The problem with streaming in the United States is that most people just don’t see the need to subscribe. Furthermore, they don’t see the need to experiment. Getting someone to try something is the hardest part. And when they do try something and they get less functionality than before, they’re out.

This is what’s happening with Apple Music, and this hurts not only Apple, but the music business at large.

It’d be like having a CD player that spins vinyl. Actually, they tried this. Needless to say, it failed.

As for streaming sound quality, Clayton Christensen went on to say that the new solution may not equal the quality of the old, but it’s good enough and it’s cheap. If you’re an iTunes customer you’re going to go to streaming, you just don’t know it yet. Because streaming is cheaper if you’re a heavy buyer, and owning nothing you can gain improvement along the way.

His argument that you want different apps for music you “own” and for “streams” feels right. Apple’s problem though would be how do you make people start to use the “streams” one? There must have been big fights over this internally. The present system feels like a compromise that hasn’t quite worked.
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Samsung’s Milk Video to be shut down November 20 » Variety

Janko Roettgers:

Samsung is shuttering its Milk Video service in November. The company announced the shut-down on Google Play Monday, writing: “While we remain committed to providing premium entertainment services, we have decided to end support for the Samsung Milk Video app as of November 20, 2015.”

A Samsung spokesperson declined to comment on how the closure will affect Milk Video staff.

The closure comes almost to the day a year after Samsung launched Milk Video as a mobile-focused service focusing on short-form video content. Samsung at one point envisioned Milk Video as part of a larger suite of content-focused apps for mobile devices, which also includes the company’s Pandora-like Milk Music service.

Samsung struck some deals with Vice, Funny or Die and others for exclusive short-form content, and complemented these clips with aggregated videos from YouTube, Vevo and other sources.

Roettgers wrote about layoffs in those units back in May. Is this the end of Samsung’s content strategy?
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The Apple Watch is perfect. On paper. » getwired.com

Wes Miller (who generally likes his Apple stuff) is taking his Apple Watch back, after a week, because he can’t find anything really relevant that it does for him:

The former product manager (and former development manager) in me sees how we arrived at this point. The Apple Watch team was established long ago, and started on their project. At one point, pressure from above, from outside, from investors, who knows… forced Apple to push up a launch date. The hardware was reasonably ready. But the software was a hot mess.

Traditionally, Apple excelled when they discarded features that weren’t ready, even if competitors already did them in a half-assed way – winning over consumers by delivering those features later when they’re actually ready. Unfortunately, you often get a product manager in the mix that pushes for a feature, even if it can’t really be implemented well or reliably. The Apple Watch feels like this. It offers a mix of checkbox features that, yes, you can argue, kind of work. But they don’t have the finish that they should. The software doesn’t respect the hardware. In fact, it’s giving a middle finger to the hardware. Even WatchOS 2 fails to deliver adequate finish. The list of features that the Watch promises sound nifty. But actually living with the Watch is disappointing.

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Apple iPhone 6s vs iPhone 6s Plus Water Test! Is it secretly waterproof? A waterproof review » YouTube

If you don’t want to watch – he dunks the new phones in some bowls of water for an hour. They keep working. Apple has said nothing about the waterproofiness of the new iPhones.

Moving on…
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Sony changes stance on waterproof phones: do not use underwater » Xperia Blog

Sony Mobile has made a hugely controversial change to its advice around Xperia waterproof devices. Despite most recent Sony Xperia waterproof devices achieving an Ingress Protection rating of IP68 for water resistance, the highest possible, Sony now says that they should not be used underwater.

If you head over to Sony Mobile’s support page on water and dust protection, you will find several statements on Sony’s new policy including: “Remember not to use the device underwater” and “The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures.”

Specifically: don’t put it in seawater or chlorinated water such as swimming pools. Or in juice. Distilled water might be OK. It’s not quite the selling point it used to be, is it? Especially as it had promotional campaigns showing the phones being used to take photos underwater. And people *do* use them to take photos underwater – and like them for that.

Kudos to the Xperia blog, which has pulled together a slew of ads where Sony has shown the phones in water to push that “waterproof” idea. Over to you, Sony.
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How many Ubuntu Phones are there? » RPadovani

Padovani, an Ubuntu contributor, does some maths:

As app developer, and mainly as big supporter of the project, it’s a question I ask myself often.

I don’t have the answer, but I can try to make a guess using a useful statistic I have: the number of times the Calculator App has been updated.

The statistic I have access is the number of unique users that have updated the calculator app at least once. The last update of calculator is from 8 Jun ‘15. So phones that have been sold later probably already included the update. Let’s say then the number of users I guess is updated to end of July ‘15.

This means the only market we consider is Europe. Russia, India, China and the rest of the world have started to have available the phones later this year.

His conclusion: probably about 25,000 by the end of September. Yes, twenty-five thousand. Remember when Ubuntu/Linux/Firefox OS was going to be the future third/fourth mobile ecosystem?
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CEO John Chen shows off the BlackBerry Priv, gets lost » SlashGear

JC Torres:

Just because BlackBerry has finally admitted that it does have an Android smartphone doesn’t mean everyone might be on board with the plan. And “not everyone” might even include CEO John Chen. The chief executive gave the Business News Network an exclusive glimpse at a working BlackBerry Priv, the company’s first “true” Android smartphone. But in trying to demo the smartphone that “runs Google”, Chen is visibly seen struggling to figure out how to actually use the device, as well as probably some hints of unresponsiveness with the touch screen.

In his defense, Chen is, after all, the CEO of BlackBerry, not of Samsung, of LG, or Motorola, or any other Android device maker.

That’s not a defence. Can you imagine any tech CEO struggling so badly as this with the device they hope to make money on? They haven’t even sorted out the naming: Chen pronounces it “Priv”, with a short “i” (as in “privet hedge”), and then talks about it offering “pryvacy” (with a long “i” as in “prying”). Can’t operate the phone, isn’t on top of the marketing. That’s bad. BBN took the original video down and offered it in a non-embeddable view on its site, hence this link to a YouTube re-upload.


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Start up: ad traffic fraud, adblocking goes paid and free, US v Google?, BlackBerry to Android, and more


Perhaps this one isn’t better as a Live Photo, but parents will like capturing “moments”. Photo by Meigs O’Toole on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

The fake traffic schemes that are rotting the internet » Bloomberg Business

Ben Elgin, Michael Riley, David Kocieniewski, and Joshua Brustein:

[Ron] Amram is at Heineken USA now, where the annual ad budget is in the $150m range. In 2013 the company replaced its old stubby bottles with a fashionably long-necked version that supposedly keeps the beer cold longer. “We had a healthy investment in TV, local media, and digital,” he says. “We thought digital would come close and compete with television in terms of effectiveness.”

Late that year he and a half-dozen or so colleagues gathered in a New York conference room for a presentation on the performance of the online ads. They were stunned. Digital’s return on investment was around 2 to 1, a $2 increase in revenue for every $1 of ad spending, compared with at least 6 to 1 for TV. The most startling finding: Only 20% of the campaign’s “ad impressions”—ads that appear on a computer or smartphone screen—were even seen by actual people.

“The room basically stopped,” Amram recalls. The team was concerned about their jobs; someone asked, “Can they do that? Is it legal?” But mostly it was disbelief and outrage. “It was like we’d been throwing our money to the mob,” Amram says. “As an advertiser we were paying for eyeballs and thought that we were buying views. But in the digital world, you’re just paying for the ad to be served, and there’s no guarantee who will see it, or whether a human will see it at all.”

Stunning journalism, and a must-read (allow some time). The team finds people who have set up junk sites which attract huge amounts of machine “traffic” which is monetised through ads set up by more-or-less honest ad networks. It’s a house of cards.
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On Acceptable Ads » Murphy Apps

Dean Murphy, author of the Crystal content blocker:

There has been a lot of confusion and mis-reporting going on today regarding Crystal allowing advertising. I’m hoping this post will clarify the information.

-What will be changing? 

In my first update (6-10 weeks time?) there will be two new features. A user managed whitelist, where you the user can specify a list of domains that you would like to support and an option to enable/disable Acceptable Ads on the websites you visit.

You are totally free to use all/any/none of these features as you see fit.

-What are acceptable ads? 

Acceptable Ads is an initiative, supported by 3 of my favourite websites  (Reddit, DuckDuckGo, Stack Exchange), that encourages and promotes the use of better advertising on the web. They have 5 rules for publishers and advertisers to stick to: 

• Acceptable Ads are not annoying.
• Acceptable Ads do not disrupt or distort the page content we’re trying to read.
• Acceptable Ads are transparent with us about being an ad.
• Acceptable Ads are effective without shouting at us.
• Acceptable Ads are appropriate to the site that we are on.

His reasoning: as a lone developer, he can’t keep up; Eyeo, maker of Adblock Plus, can. Eyeo will pay him an ongoing fee.
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Live Photos are a gimmick — says nobody who has young kids, ever » Medium

Jeremy Olson:

Sometimes hiding behind a bad photo is a beautiful moment. These moments are elusive. They happen too fast to catch on video. You can’t catch them intentionally. The only possible way to catch them is … accidentally.

Sure, I might have been able to record a video of my daughter playing peek-a-boo with me but that is not the point. I’ve only had Live Photos for a day and they are already surfacing the hidden treasures behind both good and bad photos. If I keep Live Photos turned on, I am inevitably going to capture precious moments of my daughter growing up that I would have never captured intentionally.

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Wait, what? Mobile browser traffic is 2x bigger than app traffic, and growing faster » VentureBeat | Mobile | by John Koetsier

John Koetsier unpicks a not-quite-apples-with-apples comparison from Morgan Stanley:

Mobile users spend massive numbers of hours in Subway Surfer or Game of War, blowing 80% of their time in just five favorite apps, while they might also visit 10 or 15 mobile web sites of companies that they’re checking out, and spend just a few moments on each. Mobile “traffic” — read unique visitors — are up on mobile web, but mobile time is also up on apps.

The questions proliferate: Why is this happening, what’s best, and what matters most? And, what should brands, companies, and media properties do?

The answer is pretty simple: Deepest engagement for the longest period of time happens in apps, so apps matter, and they matter desperately for brands who want to connect to customers. But since, as we’ve seen in our research, apps-per-smartphone users is maxxing out at an average of 50-60, and no-one besides Robert Scoble is going to install an app for each company, service, or site he or she interacts with, your mobile web experience has to be good, and it has to be strong.

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FBI wants better automated image analysis for tattoos » IEEE Spectrum

Tam Harbert:

In June, the six groups [chosen by the US National Institute of Standards and Technology] reported on how well their algorithms performed in five different types of searches. The algorithms did well in three of these searches, achieving success rates of 90% and above in detecting whether a given image contained a tattoo; identifying the same tattoo on the same person, over a span of time; and identifying a small segment of a larger tattoo.

The algorithms performed poorly — with hit rates as low as 15% — at two tasks: identifying visually similar tattoos on different people, and searching for similar tattoos across a variety of media, including sketches, scanned prints, and computer graphics.

Tattoos are hard – much harder than faces.
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Native advertising is a bad solution » The Brooks Review

Ben Brooks:

here’s another scenario I see playing out all over the web: a small app is reviewed with great gusto and praise by a site, and a few weeks (or months) later that app is paying for a sponsorship on the site. Now, those are likely two unrelated events — perhaps the app didn’t know about the site before the review, but now they know about the site and the exposure was great, so why not get more by paying for advertisement?

But now the site publisher is in a hairy situation. They know the review was genuine because they wrote it long before they were ever contacted by that developer, but will people still believe it was genuine if they accept this sponsorship? Or will everyone just yell “conspiracy” and find another review site? Will the people who read the review long before the sponsorship rethink that review? Will new readers finding that review disregard the objectivity of the entire site because of this one ad?

There’s no easy solution, unless you don’t ever want to write about products or companies.

Brooks evidently hasn’t ever written for a major online publication: writing about anything and offering a positive or negative view will instantly bring accusations of bias. It happens all the time to every writer. Native advertising, in that sense, is like Churchill’s view of democracy as a form of government: the worst – apart from every other one.
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Avi Cieplinski: “This morning I received…” » Twitter

This morning I received the end product of 5 years of work at Apple. Can’t believe I’m really 3D Touching it. 🙂

Cieplinski’s Twitter bio says he’s “co-inventor of Apple’s Force Touch and Taptic Engine”. He’s now at Twitter. The “co-” would have been with lots of others. But it’s the timescale that makes you think: that means this started in 2010, when everyone was excited about the iPhone 4.

What other interaction is five years away now?
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Adblock Fast » App Store

Adblock Fast is a free, open-source ad blocker!

Just as webpages grew bloated with ads, so too have ad blockers grown bloated with little-used filtering rules and features that sap their speed and hog your device’s disk space, CPU cycles, and memory. Adblock Fast runs an optimized ruleset to accelerate pages more but consume less system resources than other ad blockers do.

Well that was pretty rapid price deflation.
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Google said to be under US antitrust scrutiny over Android » Bloomberg Business

The Federal Trade Commission reached an agreement with the Justice Department to spearhead an investigation of Google’s Android business, the people said. FTC officials have met with technology company representatives who say Google gives priority to its own services on the Android platform, while restricting others, added the people, who asked for anonymity because the matter is confidential.

The inquiry is in its early stages, and it could end without a case against the company. Regardless, it shows the FTC is again turning its attention to one of America’s biggest companies, two years after it closed a separate investigation into Google’s Internet search business. The FTC’s handling of the earlier probe left some technology companies skeptical of the agency’s willingness to bring a case, according to the people.

Spokesmen for the FTC and Google declined to comment.

I thought that a similar case (or class action) had already been tried and failed in the US. I have trouble seeing how the FTC would make the US’s required triumvirate of antitrust proof – dominant position, annexing of adjacent market, harm to consumers – stick. The first two might be true, but the third feels like a hell of a stretch.
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Ad-supported is 56% of US streaming revenue » Music Industry Blog

Mark Mulligan:

According to the IFPI ad supported streaming accounted for just 19% of all US streaming revenues in 2014, down from a high of 30% in 2011.  Which points to the success of subscriptions.  Except that those numbers ignore a major part of the equation: Pandora (and other semi-interactive radio services).  The IFPI has Pandora hidden away with cloud locker services, SiriusXM and a mixture of other revenues in ‘Other Digital’.  Extracting the semi-interactive radio revenues that count as label trade revenues wasn’t the most straight forward of tasks but it was worth the effort.  Once Pandora is added into the mix it emerges that 56% of US streaming revenues are from free, ad supported services.  While that share is down from a high of 66% in 2012 it remained flat in 2013 and 2014.  Which means that however fast subscriptions grew Pandora, Slacker, Rhapsody UnRadio and co grew even faster in order to offset the decline in on demand ad supported income.

Sneaky of the IFPI. Pandora is a listed company in the US – can hardly call it core. And this is before you include YouTube, which many teens use to stream entire albums while not actually watching the screen.
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BlackBerry’s Android move may be too late » Jackdaw Research

Jan Dawson:

being an Android OEM is a pretty uncomfortable place to be right now. Competition is intensifying, the biggest players are struggling, and small lower-priced vendors are taking increasing share. The big question is whether BlackBerry can really turn handsets around at this point, or whether it’s simply too late for the brand, which has been tarnished by all that has happened over the last few years. My sense is that many users have moved on at this point, and that even if enterprises like the BlackBerry platform, employees won’t. The reality is that there are still some industries where BlackBerry devices are the only option, and therefore I think it’s likely that BlackBerry will continue to make devices for some time to come, but the question is whether that can ever be a profitable business for them again.

Ooh, I know this one! It’s “no”: by my calculations BlackBerry’s handset business has lost money (quite a lot in some cases) for 15 quarters in a row. Android won’t solve that.
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Start up: adblockers v retailers, robot nail technicians, who killed Nokia?, the SKU wars, and more


Apple Watch owners might get left behind with new phones unless they back up. Photo by Ian Muttoo on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

(Apologies if yesterday’s didn’t arrive: WordPress’s RSS feed is co-written by Volkswagen, it seems.)

A selection of 9 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Symantec employees fired for issuing rogue HTTPS certificate for Google » Ars Technica

Dan Goodin:

Symantec has fired an undisclosed number of employees after they were caught issuing unauthorized cryptographic certificates that made it possible to impersonate HTTPS-protected Google webpages.

“We learned on Wednesday that a small number of test certificates were inappropriately issued internally this week for three domains during product testing,” Symantec officials wrote in a blog post published Friday. “All of these test certificates and keys were always within our control and were immediately revoked when we discovered the issue. There was no direct impact to any of the domains and never any danger to the Internet.”

The post went on to say that the unnamed employees were terminated for failing to follow Symantec policies. Symantec officials didn’t identify the three domains the test certificates covered, but in a http://googleonlinesecurity.blogspot.com/2015/09/improved-digital-certificate-security.html, Google researchers said Symantec’s Thawte-branded certificate authority service issued an Extended Validation pre-certificate for the domains google.com and http://www.google.com.

“This pre-certificate was neither requested nor authorized by Google,” they wrote.

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How to swap iPhones and not lose Apple Watch data » Finer Things in Tech

David Chartier:

When you unpair an Apple Watch from an iPhone, your iPhone creates a backup of your Watch data and configuration, then wipes the Watch. Since so many people will be getting a new iPhone 6S [from Friday], I wanted to see if there was an easy way to pair an Apple Watch to a new phone and restore all important data.

According to this Apple document (thanks to Rob Wensing), iPhone includes your Watch backups when it runs an iCloud backup. So, in theory, and supported by a few of my Twitter followers, here is the easiest way to switch your Apple Watch to a new iPhone and keep all your data. I don’t know what your schedule is like, but it might be best to start this the night before you get your new iPhone.

It’s a five-step process but it could take a while; crucial to it is making iCloud/iTunes backups.
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Apple’s ad-blocking move is hurting retailers like Walmart » Fortune

Dan Primack points out that the Crystal adblocker doesn’t play nicely with some US retail sites:

Walgreens.com had a similar problem to Sears, when using Crystal. The homepage worked, but the Safari browser went blank after clicking the “Shop Products” link.

And, as Mason said, this issue goes far beyond just image rendering. For example, everything (mostly) loaded just fine on the mobile sites for Lululemon and Walmart with Crystal enabled. But it was impossible to add any products to the shopping cart. So if you just went to browse the pretty pictures, then there’s no problem. If you want to actually buy something, however…

Even for mobile websites that are working properly from a customer perspective, such ad-blocking technology also can strip out back-end code like Google Analytics or Adobe’s Omniture, which provide retailers with real-time insights into customer behavior. And then there is the whole matter of how retailers generate around 60% of their mobile web traffic inorganically, via online ads that Crystal and other ad-blockers are designed to eliminate.

“Retailers can work around it on the consumer side by doing a lot of recoding, but a lot of them freeze their codes on November 1, ahead of the holiday shopping season,” Branding Brand’s Mason says. “So that gives them just over a month or so to get it done. On the back-end they could use different sources of information for sales — kind of like checking the cash register instead of receipts — but it is a different process and also depends, in part, on if the sites are hosted on servers in-house or not.”

Do these retailers have any of the world’s smallest violins in stock? I feel I need one. A few things: Crystal isn’t the only adblocking app; Dean Murphy, Crystal’s developer, is looking at the problem; and as for “real-time insights into customer behaviour”, well, tough. Looks like it might be back to interpreting logs.
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Preemadonna turns your smartphone into a nail salon » TechCrunch

Megan Rose Dickey:

Preemadonna just unveiled the Lacey Nailbot, a nail decorating robot, at TechCrunch Disrupt SF 2015.

The Lacey, which will retail for $199, uses your smartphone’s back camera and prints full color art on nails in just a few seconds. The only thing you have to do before putting your finger under the Nailbot is prime your nail with white polish.

The Nailbot uses inkjet, and will eventually use actual nail polish, that is controlled through its system over wireless connection (BLE) to decorate the nail with a swipe or through a motorized solution. The Nailbot utilizes Hewlett Packard’s thermal technology, your phone’s camera, machine vision, computer vision and other technologies. In addition to the Nailbot itself, users can create, design, modify and share their art with the accompanying app.

Wow. If there were a job I would have thought was safe from robots, it would be nail salon worker. Side note: how great to see a story about something involving a service for women.
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Who killed Nokia? Nokia did » INSEAD Knowledge

Quy Huy, INSEAD Professor of Strategy and Timo Vuori, Assistant Professor of Strategy, Aalto University:

Nokia’s fall from the top of the smartphone pyramid is typically put down to three factors by executives who attempt to explain it: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn’t see the disruptive iPhone coming.

We argue that it was none of the above. As we have previously asserted, Nokia lost the smartphone battle because of divergent shared fears among the company’s middle and top managers led to company-wide inertia that left it powerless to respond to Apple’s game changing device.

In a recent paper, we dug deeper into why such fear was so prevalent. Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, we find that this organisational fear was grounded in a culture of temperamental leaders and frightened middle managers, scared of telling the truth.

Ex-Nokia people on Twitter disagree pretty strongly. And it’s hardly as if Apple was led by a gentle consensus-seeking always-relaxed paragon. (We don’t know how frightened its middle managers are/were, either.)
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More BlackBerry layoffs: 200 Venice devs binned amid Android shift » The Register

Reuters reports that around 200 hardware and design staff have been laid off, following the completion of work on an Android device codenamed “Venice”. It’s the latest in a succession of “resource reallocations”.

BlackBerry has struggled to achieve significant volumes since BB10 launched in January 2013, with only 1.1 million units shipped last quarter. The total number is shipped is probably lower than 10 million.

BlackBerry’s CEO John Chen has repeatedly said that BlackBerry will only continue to develop handsets if it’s profitable to do so, and that the break-even point hadn’t yet been reached. Chen has shied away from committing to enhancing BlackBerry’s own BB10 platform, and various indicators suggest it’s now Android or bust for BlackBerry phones, with BB10 placed in maintenance mode while continuing to receive critical security updates.

BlackBerry continues to hire in its QNX embedded systems division, but hasn’t advertised for BB10 developers for some time. While the company released a redesigned Passport in August, it hasn’t revealed any significant enhancements to BB10 this year. Its BB10 developer program is gathering cobwebs.

Chen has also qualified a commitment he made at MWC in March to produce four phones this year. It may just be one annually.

BlackBerry announces its second-quarter results at 0800EST (1300BST). Analysts reckon its revenues will be $611m, down a third from a year ago – its lowest figure since the same period in 2006.
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Mail Online digital advertising slows down to 16% annual growth » The Guardian

Mark Sweney:

Stephen Daintith, finance director at DMGT [which owns the Daily Mail and Mail Online], said the company expects Mail Online to “comfortably” pass £70m for its full financial year to the end of September.

The company has previously said that it was aiming to make £80m in revenue this year, although it has said this is not a “hard target”.

The slowdown prompted analysts at Exane to publish a note to investors earlier this month warning that Mail Online was likely to miss its stated revenue target of £100m by the end of next year.

“We see the recent revenue slowdown of Mail Online (despite strong audience growth) as more structural than cyclical, with mobile, ad blocking and social media all bringing new challenges to monetisation,” said William Packer, analyst at Exane. “We now expect Mail Online to miss their £100m revenue target.”

Daintith admitted that given the slowdown, hitting £100m next year was now a “big goal”.

Never seen adblocking mentioned before in an analyst note, but this is quite a slowdown; previously it was 50%.
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Note to readers » Toronto Sun

James Wallace, vp editorial, Toronto Sun:

As a paper, we pride ourselves both on dishing out and taking criticism – especially when the latter comes from our readers.

And part of that conversation has taken place on our online comment boards.

However, the increasing use of Sun comment boards for anonymous, negative, even malicious personal attacks, albeit by a minority, has led us to conclude our current commenting system is not serving the interests of the majority of our readers.

Therefore we have decided, for the time being, to no longer allow commenting on most online articles until we sort out a better and more accountable way for our readers to interact with us and each other.

Like a growing number of news organizations, we are also moving away from anonymous commenting because there are other options that encourage respectful, civil debate.

Much of that debate already takes place on social media.

Should we call this “reader-blocking”? “Comment-blocking”?
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Why aren’t some smartphone makers simplifying SKU count to increase profitability? » Forbes

Patrick Moorhead:

many OEMs who never thought they could compete on the global market are now directly competing with Samsung Electronics and Apple for market share and consumers’ mind share. To compete with Samsung Electronics and Apple, many upcoming OEMs are wasting millions of dollars creating too many SKUs that they may eventually never sell. We created an economic model that shows that through SKU consolidation, one could see an 8% margin improvement through aggressive SKU management. This column is a flyover, but you can find more information here.

Apple has 6 SKUs, globally (different models; memory capacity and colour aren’t counted as SKUs) while Samsung’s SKU count is 14 for the Galaxy S6, 13 for the S6 Edge, 6 for the Edge Plus and 1 for the S6 active. That’s 34 SKUs, even before you look at the Note 5 and all the others.

Too many SKUs are an obvious problem because you have to match production, distribution, demand and sales – else you’re left with inventory or other writeoffs.
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Start up: a shorter rounder Pebble, VW v DMCA redux, Lenovo’s other spyware, IAB defends ads, and more


This bloke’s car might offer some clues about Apple’s future offering. Photo by Konabish on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Pebble debuts its first round smartwatch with the Pebble Time Round » TechCrunch

Greg Kumparak:

Pebble is thus far known for its solid battery life; in a world where most smartwatches last a day or so at best, Pebble’s lightweight OS and e-ink display traditionally let it crank on for closer to a week.

Curiously, though, the Pebble Time Round has shaved off a fair bit of that signature battery life in favor of a lighter, slimmer design — instead of five or six days of battery life, Pebble Time Round promises two days. A quick charge feature lets you add 24 hours of juice with just 15 minutes on the charger — but you won’t be taking this one for week long camping trips.

Less battery life?
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You have the right… to reverse engineer » getwired.com

Wes Miller:

This NYTimes article about the VW diesel issue and the DMCA made me think about how, 10 years ago next month, the Digital Millennium Copyright Act (DMCA) almost kept Mark Russinovich from disclosing the Sony BMG Rootkit. While the DMCA provides exceptions for reporting security vulnerabilities, it does nothing to allow for reporting breaches of… integrity.

I believe that we need to consider an expansion of how researchers are permitted to, without question, reverse engineer certain systems. While entities need a level of protection in terms of their copyright and their ability to protect their IP, VW’s behavior highlights the risks to all of us when of commercial entities can ship black box code and ensure nobody can question it – technically or legally.

Miller advised Russinovich on whether he could publish. The VW case is surely going to lead to a lot of questions about the DMCA and engine control unit (ECU) software – as highlighted yesterday.
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What will the Apple Car look like? Jony Ive’s taste for Bentleys and Aston Martins could influence design » IB Times

David Gilbert:

So what will Apple’s car look like? By talking to the people in the industry and those who know Ive and his work, IBT gleaned some idea.

“If you look at the Apple philosophy of less is more, then apply that to a car then you would have an Apple product,” said Chris Longmore, founder if U.K.-based automotive design consultancy Drive. Longmore, who has worked with Ford, Nissan and Rolls Royce who believes it is a huge benefit for Apple to be starting with a blank sheet of paper. “If you take the iPhone and move into different areas, because the building blocks would be common throughout that, the DNA would be common across all the products and that’s how they should be looking to do it,” he said.

That too is the view of Ive’s former boss, Martin Darbyshire, CEO and founder of London-based design company Tangerine, who worked with Ive for 18 months before he moved to Apple.

“Sometimes coming at something with a fresh perspective is fundamental to finding something new and developing a paradigm shift. Of all the design teams in the world one would expect Apple to do something interesting and different,” Darbyshire told International Business Times.

Smart move asking Darbyshire. When you look at all the fan-generated renders of the “iWatch”, you realise the gulf between what people wish for and what Apple really does.
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Lenovo collects usage data on ThinkPad, ThinkCentre and ThinkStation PCs » Computerworld

Michael Horowitz:

The task that gave me pause is called “Lenovo Customer Feedback Program 64”. It was running daily. According to the description in the task scheduler: “This task uploads Customer Feedback Program data to Lenovo”.

I have setup my fair share of new Lenovo machines and can’t recall ever being asked about a Customer Feedback program.

The program that runs daily is Lenovo.TVT.CustomerFeedback.Agent.exe and it resides in folder C:\Program Files (x86)\Lenovo\Customer Feedback Program.

Other files in this folder are Lenovo.TVT.CustomerFeedback.Agent.exe.config, Lenovo.TVT.CustomerFeedback.InnovApps.dll and Lenovo.TVT.CustomerFeedback.OmnitureSiteCatalyst.dll.

According to Wikipedia, Omniture is an online marketing and web analytics firm, and SiteCatalyst (since renamed) is their software as a service application for client-side web analytics.

So, while there may not be extra ads on ThinkPads, there is some monitoring and tracking.

Lenovo confirms in a support note that it does this, but says it’s non-personal. It seems the purpose is to see which applications, service and offers you go for during system setup. Which says something about the parlous state of crapware on Windows PCs in its own right.
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The Apple bias is real » The Verge

Vlad Savov, bravely:

The next time you read an iPhone review, keep all these biases in mind. The iPhone is the favored tech product of a vast swathe of our planet’s population, serving both utilitarian and aspirational purposes. It is the catalyst for and sole supporter of entire ancillary industries. It is the nexus where communication and commerce blend most easily, and it is the surest harbinger of the future that is to come. Any review that doesn’t account for all of these factors might be considered technically objective and ubiased, but it would also be frightfully uninformative. Assessing an iPhone against a blank canvas is akin to describing Notre Dame or Sagrada Família as old, large, religious buildings.

Apple bias exists in reviews because it exists in the real world. The company’s track record with the iPhone and other products like it — characterized by a great deal more right decisions than wrong ones — encourages optimism about its riskier new ventures today. The Apple Watch is credited with greater potential than the Samsung Gear S2 because of the two companies’ different histories. The Huawei Mate S has Force Touch similar to the iPhone 6S, but only Apple’s phone is expected to turn that technology into a transformative new mode of interaction.

That’s justified bias. That’s relevant context derived from history and experience. Without it, we’d be reciting facts and figures, but no meaning. Megabytes and millimeters matter only after they’ve been passed through the prism of human judgment, and we shouldn’t pretend that it can, or should, ever be unbiased.

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Functioning ‘mechanical gears’ seen in nature for the first time » Phys.org

Each gear tooth has a rounded corner at the point it connects to the gear strip; a feature identical to man-made gears such as bike gears – essentially a shock-absorbing mechanism to stop teeth from shearing off.

The gear teeth on the opposing hind-legs lock together like those in a car gear-box, ensuring almost complete synchronicity in leg movement – the legs always move within 30 ‘microseconds’ of each other, with one microsecond equal to a millionth of a second.

This is critical for the powerful jumps that are this insect’s primary mode of transport, as even miniscule discrepancies in synchronisation between the velocities of its legs at the point of propulsion would result in “yaw rotation” – causing the Issus to spin hopelessly out of control.

“This precise synchronisation would be impossible to achieve through a nervous system, as neural impulses would take far too long for the extraordinarily tight coordination required,” said lead author Professor Malcolm Burrows, from Cambridge’s Department of Zoology.

“By developing mechanical gears, the Issus can just send nerve signals to its muscles to produce roughly the same amount of force – then if one leg starts to propel the jump the gears will interlock, creating absolute synchronicity.

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Ad blocking: the unnecessary internet apocalypse » Advertising Age

Randall Rothenberg is president and chief executive of the Interactive Advertising Bureau:

Let’s take these challenges in order. Advertising (as everyone reading these words knows well) pays for the ability for nearly anyone around the world to type in any URL and have content of unimaginable variety appear on a screen. Advertising also subsidizes the cost of apps, which can take hundreds of thousands of dollars to produce, but are often free or low-priced.

Without advertising, digital content and services either will vanish, or the cost for their production and distribution will come directly from consumers’ wallets.

Of even greater importance is the impact on the economy itself. Advertising represents $350 billion of the U.S. gross national product, and consumers depend on it to help make $9 trillion of annual spending decisions. “Advertising helps the economy function smoothly,” said Nobel Laureate economists Kenneth Arrow and George Stigler. “It keeps prices low and facilitates the entry of new products and new firms into the market.”

Ad blocking disrupts this engine of competition. I wish I were crying wolf, but I’m not. Some websites, particularly those with millennial audiences, are already losing up to 40% of their ad revenue because of ad blocking. Our own IAB research found at least 34% of U.S. adults use ad blockers.

Good grief, where to start?
(1) Content was online long before advertising shoved its sweaty arse in front of us;
(2) Advertising doesn’t pay for smartphones, PCs or internet connectivity;
(3) advertising doesn’t subsidise the production, it subsidises the presentation of many apps – but substantial numbers are simply paid-for (think of UsTwo’s Monument Valley);
(4) the cost of content etc already comes from our wallets, because the cost of advertising is a factor in any company’s costs and so its products
(5) adblocking isn’t going to kill the whole advertising industry, just the bit that behaves unreasonably online
(6) adblocking actually intensifies competition, because it creates a new space where would-be advertisers have to figure out how to get their message across
(7) wouldn’t it have been good to notice that your members were pissing people off before desktop adblocking had been adopted by a third of one section of your audience, Mr Rothenberg?
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Shut Up: Comment Blocker » iOS App Store

Richard Romero:

Shut Up spares you from Internet troglodytes by hiding all comment sections when browsing the web in Safari. You can even set your favorite websites to show comments by default.

This stuff is only just getting started.
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Malware with your news? Forbes website victim of malvertising attack » FireEye Inc

From Sept. 8 to Sept. 15, 2015, the Forbes.com website was serving content from a third-party advertising service that had been manipulated to redirect viewers to the Neutrino and Angler exploit kits.  We notified Forbes, who worked quickly to correct the issue.

This type of malicious redirection is known as malvertising, where ad networks and content publishers are abused and leveraged to serve ads that redirect users to malicious sites.

I promise that FireEye is not paying for its position here or in the next links. It’s just on top of the relevant news. Also: pretty good case for desktop adblocking there.
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Protecting our customers from XcodeGhost » FireEye Inc

Immediately after learning of XcodeGhost, FireEye Labs identified more than 4,000 infected apps on the App Store. FireEye has since updated detection rules in its NX and Mobile Threat Prevention (MTP) products to detect the malicious apps and their activity on a network.

FireEye NX customers are alerted if an employee uses an infected app while the iOS device is connected to the corporate network. It’s important to note that, although the CnC servers have been taken down, the malicious apps still try to connect to them using HTTP. This HTTP session is vulnerable to hijacking by other attackers.

FireEye MTP management customers have full visibility when a mobile device is infected in their deployment base. End users receive on-device notifications of malware detection and IT administrators receive email alerts of the infection.

Four thousand is a lot. Does Apple have any means to killswitch those apps? It can’t kill them based on the developer certificate, because there are lots of developer certificates involved – it’s not a single malicious developer, it’s a single malicious library (or set of libraries) used by many developers.
Apple also has an FAQ up about the exploit.
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Guaranteed clicks: mobile app company takes control of Android phones » FireEye Inc

FireEye Labs mobile researchers discovered a malicious adware family quickly spreading worldwide that allows for complete takeover of an Android user’s device. This attack is created by a mobile app promotion company called NGE Mobi/Xinyinhe that claims to be valued at more than $100M with offices in China and Singapore.

The malicious adware uses novel techniques to maintain persistence and obfuscate its activity, including installing system level services, modifying the recovery script executed on boot, and even tricking the user into enabling automatic app installation. We have observed over 300 malicious, illegitimate versions of Android apps being distributed, including: Amazon, Memory Booster, Clean Master, PopBird, YTD Video Downloader, and Flashlight…

…has infected 20 different versions of Android from 2.3.4 to 5.1.1. Victims with 308 different phone models from more than 26 countries and four continents have been infected.

Another day…
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Start up: DMCA v Volkswagen, cruel opt-outs, self-parking cars win, HP’s irrelevance, and more


The tsunami that hit the Fukushima reactor nearly led to a meltdown – but how many people died from radiation release? Photo by NRCgov on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 10 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Researchers could have uncovered Volkswagen’s emissions cheat if not hindered by the DMCA » Electronic Frontier Foundation

Kit Walsh:

Automakers argue that it’s unlawful for independent researchers to look at the code that controls vehicles without the manufacturer’s permission. We’ve explained before how this allows manufacturers to prevent competition in the markets for add-on technologies and repair tools. It also makes it harder for watchdogs to find safety or security issues, such as faulty code that can lead to unintended acceleration or vulnerabilities that let an attacker take over your car.

The legal uncertainly created by the Digital Millennium Copyright Act also makes it easier for manufacturers to conceal intentional wrongdoing. We’ve asked the Librarian of Congress to grant an exemption to the DMCA to make it crystal clear that independent research on vehicle software doesn’t violate copyright law. In opposing this request, manufacturers asserted that individuals would violate emissions laws if they had access to the code. But we’ve now learned that, according to the Environmental Protection Agency, Volkswagen had already programmed an entire fleet of vehicles to conceal how much pollution they generated, resulting in a real, quantifiable impact on the environment and human health.

This code was shielded from watchdogs’ investigation by the anti-circumvention provision of the DMCA. Surprisingly, the EPA wrote in [PDF] to the Copyright Office to oppose the exemptions we’re seeking.

With a headline like that, it sounds like an episode of Scooby-Doo. The EPA’s argument in the linked letter is actually reasonable: you know that people will hack the ECM, especially if they get the source code.
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The Cruelest Opt-Out Forms » Tumblr

A project in which @lydialaurenson collects all those forms where, when you decline, you’re meant to feel guilty for doing so. Such as this:

Of course you don’t have to read it. You could just miss the best chance of your life.
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Self-parking cars are better than humans at parking » Fusion

A new study from the AAA put human drivers who considered themselves adept at parallel parking in a “park-off” against five models of self-parking cars. The result? Human drivers got absolutely destroyed by the automated cars in a test of basic parking skills.

Nearly 80% of survey respondents contacted by the AAA said they were “confident in their parallel parking abilities.” But self-parking cars hit the curb 81% less often than human drivers in the road test, and parked themselves with 47% fewer maneuvers. Self-parking cars were also able to park 37% closer to the curb than human drivers, and—to add insult to injury—they did it 10% faster than the humans.

“Self-parking cars” somehow doesn’t sound as sexy, you know? But the clincher is: only one in four of the people in a survey said they’d trust a car to do the parking. This is the knowledge gap that’s so crucial: we don’t know how good robots are at things.
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One million Android users infected with malware through an IQ testing application » Softpedia

Catalin Cimpanu:

The app is called Brain Test and is a simple IQ testing utility, which comes packed with a combination of complex malware strands.

According to Check Point’s research staff, the application was detected via the company’s Mobile Threat Prevention system, first on a Nexus 5 device.

Because its owner, after receiving the malware alert, did not manage to uninstall the malicious app, this prompted Check Point’s team to have a closer look at the source of the infection.

By reverse-engineering the Brain Test app, researchers found a very well-designed piece of malware, which allowed attackers to install third-party applications on the user’s phone, after previously rooting the device and even managing to become boot-persistent.

Brain Test came with a complex detection avoidance system

Looking even further into the issue, researchers found a complex system that allowed the malware to avoid detection by Google’s Bouncer, an automated app testing system that checks for known security issues.

The malware contained code that prevented it from executing if it detected it was being run from certain IP ranges, or domains containing “google”, ”android”, ”1e100.”

After managing to get around Bouncer’s checks and getting installed on a user’s phone, Brain Test would execute a time bomb function whenever the user would run it for the first time.

Even after Google zapped it, the app was re-uploaded five days later. Software that detects when it’s being tested really is the flavour of the month, isn’t it?
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London Collision Map Beta

Discover where road traffic collisions have happened in London since 2005; then filter by year, road user, collision severity and age group.

Figures for 2014 show that the number of people Killed or Seriously Injured (KSI) on London’s roads fell to the lowest level since records began. Safe Streets for London, London’s road safety plan, set out the ambition to work towards roads free from death and serious injury and the Mayor’s new target is to halve the number of KSIs by 2020 compared to the Government baseline.

Nice idea, but it’s pretty hellish to use. Heatmaps might have worked better.

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Why HP is irrelevant » Om Malik

A few years ago, in a conversation with my friend Pip Coburn (who spent a long time as a tech-stocks strategist for UBS before starting his own firm, Coburn Ventures), I mentioned that a certain company was dead, though not many realized it. And by “dead,” I didn’t mean that it was bankrupt, out of money or out of business. I meant it was dead in its ability to find growth, excitement and new ideas. Any positive energy had flattened and turned negative. “With that lens on, HP has been ‘dead’ for 15+ years,” Pip emailed me this morning.

Pip says that “companies have a space and time and purpose and when those fade the company would be wise to steadily shut itself down.” Like some other large tech companies, HP fits that bill. In a note to some of his clients, Pip pointed out, “The company [HP] doesn’t even do a good job of pretending to have a strategy.” And he is right.

It’s true: HP hasn’t made a market since, what the inkjet printer? Bubblejet printer? Laser printer? Whichever, it’s been a long time.
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When radiation isn’t the real risk » The New York Times

George Johnson:

This spring, four years after the nuclear accident at Fukushima, a small group of scientists met in Tokyo to evaluate the deadly aftermath.

No one has been killed or sickened by the radiation — a point confirmed last month by the International Atomic Energy Agency. Even among Fukushima workers, the number of additional cancer cases in coming years is expected to be so low as to be undetectable, a blip impossible to discern against the statistical background noise.

But about 1,600 people died from the stress of the evacuation — one that some scientists believe was not justified by the relatively moderate radiation levels at the Japanese nuclear plant.

None of the workers who went into the stricken plant has died of radiation poisoning. The biggest problem for those workers is heatstroke caused by the extra protective equipment they wear.

Truly, the media reaction to Fukushima was enormously overblown; we are all bad at evaluating risk, but the media perhaps worst of all because “if it bleeds, it leads”.
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BT pledges better broadband for UK » BBC News

BT has hit back at rivals calling for its break-up, with a strategy to make the UK the fastest broadband nation.

It revealed plans to connect 10 million homes to ultrafast broadband [300-500Mbps] by the end of 2020 and raise the minimum broadband speed for homes that cannot get fibre to 5-10Mbps (megabits per second).

It comes in a week when rivals have denounced the quality of UK broadband.

In a letter to the Financial Times on Monday, they said BT should be split.

Sky, Vodafone and TalkTalk were among signatories to the letter which claimed that millions of customers currently have a “substandard” broadband service.

Homes currently passed by fibre, according to Ofcom: 23.6m (with 30% takeup, ie 7.1m users).
Households in UK: 26.4m.

However, the gap between that pledge of ultrafast and minimum is just absurd. And it’ll be those who need the faster speeds – in rural areas – who won’t get it.
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Soft underbelly » Asymco

Horace Dediu suggests that existing carmakers are underestimating the threat they face from computer-industry entrants:

Traditional car making is capital intensive due to the processes and materials used. There are however alternatives on the shelf. iStream from Gordon Murray Design proposed switching to tubular frames and low cost composites.  BMW has an approach using carbon fiber other composites. 3D printing is waiting in the wings. All offer a departure from sheet metal stamping.

With new materials, costs for new plants can be reduced by as much as 80% and since amortizing the tooling is as much as 40% of the cost of new car, the margins on new production methods could result in significant boosts in margin.

There is a downside however. What is usually compromised when using these new methods is volume and scale of production. So that becomes the real question: how many cars can Apple target? 10k, 50k, 100k per year? Could they target 500k? That would be 10 times Tesla’s current volumes but only a bit more than the output of the Mini brand.

Now consider that the total market is 85 million vehicles per year. For Apple to get 10% share would imply 8.5 million cars a year, a feat that is hard to contemplate right now with any of the production systems. On the other hand selling 80 million iPhones and iPads in a single quarter has become routine for Apple and that was considered orders of magnitude beyond what they could deliver. Amazing what 8 years of production ramping can offer.

Given that cars are increasingly computers with fancy cases on wheels, you really don’t want to rule out low-end or even high-end disruption.
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Ad tech always wins: Ad blocker users are the new hot ad-targeting segment » Digiday

Lucia Moses:

“We want to find ways to reach these consumers in ways that suit how they want to be communicated to and with,” Laura Mete Frizzell, gm of search/analytics/media at 360i. “They are part of an audience for which the brand is relevant and can offer utility.”

The potential to target ad blockers is “on the radar,” said Jon Anselmo, senior vp, managing director of digital innovation at MediaVest. “People’s behaviors, including ad blocking, do provide us insights about who they are and what they care about. A tech-savvy nature could absolutely be one such insight.”

On the seller side, too, the idea of targeting blockers is starting to pop up in conversations with publishers like Complex, said its CEO and founder Rich Antoniello. “Those are the hardest to reach people,” he said. One response by Complex has been to use the space normally given over to ads to present ad blocker users with a message asking for their emails to target them regardless.

Mark that last one, because it must surely be the dumbest thing you’ll see today. (Via Rowland Manthorpe.)
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How big (and bad) adblocking could get – and why news sites should sell adblockers

Diffusion of innovations: segmentation

Stages of adoption of innovations. Source: Wikipedia

“I’ve got something to show you,” I told Horace Dediu as we chatted the other day. “I think it’s a logistic curve.”

Dediu’s face lit up. He of course is the one who has predicted smartphone adoption in the US with remarkable accuracy by using the straightforward maths of the “diffusion curve”, or “logistic curve” as it’s also known. That’s one up there at the top in yellow.

The logistic curve can be used to model all sorts of things: disease, populations, growth. It’s the integral of the bell curve (in blue at the top), and so it’s about “normal” populations.

Dediu has built a terrific series of presentations around data he has collated about the adoption of various technologies – refrigerators, cars, PCs, tablets, microwave ovens, smartphones. Pretty much all of them follow a logistic curve. There’s a slow uptake at first as only those in the know find out. Then there’s a sudden takeoff, and a rush that then leads rapidly upwards, until you come to the laggards who are the last to hear, or the least willing to adopt. (Don’t hassle me with your science oven.)

The graphic I wanted to show him? Adoption of adblocking. The picture below, taken from the Wall Street Journal’s writeup of the Pagefair report, shows the classic inflexion point of adoption: the rapid upward sweep that keeps building.

The growth of adblocking to 200m

Pagefair data suggests there were about 200m people blocking ads by mid-2015. Graphic: Wall Street Journal

Question is, how big is it going to get? You can fit the diffusion curve to this data in lots of ways.

The optimistic view takes the sheer number, and gives it a straight-ahead fit.

Adblocking: the optimistic forecast

On this measure, we’re about halfway through the diffusion of this technology.

This looks quite encouraging for those worried about the adpocalypse. The current number of adblock users is 200m, and it looks to be about halfway up the curve, so that’s 400m total once it saturates. OK, not great, but tolerable.

Dediu himself wrote a commentary this week, wondering about what has taken adblocking so long to take off:

What we never know is how quickly diffusion happens. I’ve observed “no-brainer” technologies or ideas lie unadopted for decades, languishing in perpetual indifference and suddenly, with no apparent cause, flip into ubiquity and inevitability at a vicious rate of adoption.

He argues that for takeoff, you need both a “push” and a “pull”. The push has now happened with the availability of adblockers easily installed via the App Store; now he wonders how fast the “pull” from users will be.

(I think, actually, that the key push happened before that, in mid-2013: that’s where that Pagefair curve suddenly moves upward. What happened in mid-2013? The Snowden revelations about tracking by governments. I don’t think the rise of adblocking after that point is a coincidence.)

That graph above might say “well, quite soon we’ll be done, and it’s not going to be that bad.” Ah, but we’re not done. When I showed the WSJ graphic to Dediu, he said “OK, but you have to adjust for internet population.”

While the number of adblocker users has been growing, so has the total internet population. Adblocking as a percentage of total users hasn’t grown quite so fast. Arguably, people in countries such as China and India who are on mobile more than PC have a greater incentive to adblock than people on unmetered desktop systems.

Here’s how that growth chart looks like when you present it as a percentage of the internet population (data sourced from internetworldstats.com):

Adblocking as a percentage of intenet users

Data from Pagefair shows adblocking as a minority sport – so far

And now with the diffusion curve roughly fitted to it:

Adblocking: the less rosy view

If you compare adblocking penetration to the internet population, it looks like it’s got a lot of potential to grow

On this graph, 200m users adblocking is perhaps 10% of those who will eventually use it. So yes, we’re saying that 2bn people could be adblocking eventually. Which would leave us wondering, as Dediu puts it, “how quickly will ads disappear from the internet?” (The current internet population is about 3bn users.)

Put it another way:
the data suggests there are going to be between 400m and 2bn adblocking users within a few years.

OK. How much is that going to lose? Or put it another way, using data we can adduce: how much are visitors to ad-funded websites worth at present?

The value of a reader

Below, I’m going to use data from The Guardian, because it’s easily available (not because I’m a contributing writer). I’d welcome figures from another other news site such as the New York Times or Washington Post.

In March 2014, the Guardian hit 100m browsers for the month. In July 2014 it managed 137m. (“Browsers” aren’t the same as “views”, nor the same as “users”. A single browser could do multiple page views; a single user might use multiple browsers, such as a mobile one and a desktop one at different times of the day. If you’re feeling wonkish, the Audit Bureau of Circulation has more data at appendix 2.1 of its measurement requirements: “This metric measures each browser on a given device; it does not measure a person.”)

There’s a spreadsheet with the past year’s figures for browsers for the main UK national papers.

According to that spreadsheet of ABC-audited browser figures, in the ten months from June 2014 to March 2015, the Guardian’s average monthly browser figure was 111m.

So how does that compare to its digital revenues (which are broken out separately from print)? I’ve chosen the Guardian because its browser stats are available, and there isn’t any confusion caused by a paywall. But there are a couple of confounding elements:
• its “membership” scheme. I’m assuming there’s no significant income from that compared to the number of visitors. This is a gloss; the income from “membership events” is definitely non-zero.
• there’s a Guardian app for iOS and Android, which offers in-app purchases (IAPs) ranging from £3.99 to £11.99, including six- and 12-month subscriptions (£3.99 and £4.99 respectively). We don’t know how many of those have been downloaded, nor what the average payment is. Obviously it’s non-zero, and might materially affect our assumptions.
• the Guardian has “sponsored content”, which again is definitely non-zero in revenue terms – it has signed at least one deal worth a million pounds. This will reduce the contribution from plain advertising.

From the Guardian’s statement for the year to the end of March 2015:

GNM [Guardian News and Media, the publishing arm] total revenue grew by 2.6% to £214,600,000 (2014: £209,000,000) with increases in digital and new product revenue more than offsetting declines in print revenue. GNM divisional digital revenue for the year increased by 20.1% to £82,100,000 (2014: £68,300,000).

If you assume every month was equal, that’s £6.84m per month in digital revenue. If you assume 111m browsers per month on average, that’s 6.16p for each “browser” visit (which isn’t, remind yourself, necessarily a user or page view; a browser might be part of a user, and might do multiple page views. So if you view it on your desktop, and then on your mobile, that’s two “browsers”; the Guardian gets 12.32p from you).

My impression, not knowing much about monetisation, is that the Guardian is monetising its visitors pretty well. Others who know the ad business better can update me.

Spread across a year, that’s 73.95p per browser. In other words, £0.74, or $1.14 per browser per year.

Note that there’s going to be gigantic variation in the actual value to the Guardian of those “browsers”. If it’s the same 111m browsers visiting each month then that might be as few as 55 million people (“few”, huh) around the world, or even fewer if they’re showing up as more than two browsers – perhaps they view the site from a work PC, then their mobile on the train, and then their tablet and their home PC at the end of the day.

Or it might be 111m different browsers, each run by a different person, each month – so 1.330 billion people. As that latter figure is pretty much half the internet population, we can say with certainty it’s not true.

Given that £0.74 per year average figure, it’s pretty clear that anyone who subscribes to the Guardian app is way more valuable than the average. Anyone who accesses by more than one method (mobile plus desktop) is more valuable than the average.

But the average is really pretty low in sheer monetary terms, and that’s with the best that the advertising business has to throw at people – and that’s before we subtract the income from the app, the membership scheme, and the sponsored content, which probably come to a few millions.

All in all, you’d have to say that the per-browser value of you, as an individual who doesn’t have the app, isn’t a member and isn’t reading sponsored content (actually you don’t care about the latter – the Guardian gets paid for it anyhow), is probably pretty low; maybe in the 5p per browser range, or 60p per year.

Take that spread

Spread that figure across the 400m people in our optimistic take on adblocking, and you have £240m taken out of the online advertising business. That’s doesn’t sound very much – except each of those people is abstracting their per-site payment at every site. So you have to multiply that impact across every site that those 400m people go to. How many ad-supported sites is that? Well, 400m is about 12.5% of the internet population. Basically, slice 12.5% off the ad income. For some, that might make the difference between positive and negative.

It’s trickier if you take the pessimistic outlook and assume 2bn people take up adblocking, because that’s two-thirds of the current internet population. It would have become such a mainstream pursuit that the online ad business would have been destroyed.

For a news site getting 60p per year on average from users, but seeing that inevitably being eroded by adblocking, the obvious path is – since you can’t beat ’em – to join them from the front by making an adblocker and selling it. Disrupt yourself before others do. A one-off price of £1.29, say, would yield 90p after Apple’s 30% cut; that’s 18 months of your “lost” ad-supplied visitor paid for. (Yeah, yeah, you have to support the app too. Perhaps IAPs? Easily switchable settings to allow the ads on your site? Ways for people to vote on ads they do and don’t like which gets fed back to you, the publisher, rather than invisibly back to the ad networks which will ignore it?)

In that 18 months, you might be able to figure out a better business model, because there’s no reason this should get smaller. iOS is a key platform, and adblocking apps are already taking the food out of news sites’ mouths – to the tune of probably a million pounds in less than a week.

Again, that might not sound like much; but every single time those users visit those sites in future, they’ll not be making themselves available for monetisation. An adblocker is a one-off purchase, but its effects are repetitive.

Who’s to blame? Make no mistake: using an adblocker is a natural reaction to the intrusive, annoying, and even dangerous ad-tech industry. Concerns about tracking have amplified it, and created a perfect storm. It’s the ad industry’s own fault.

Sure, you can argue that people shouldn’t use adblockers on your site if they love you. But lots of people might love your site, but consider the ads an unacceptable intrusion, because you didn’t choose them. They just got inserted, often by a real-time bidding process choosing from inventory matched against the tracking profile of you (which could have your age, gender and interests completely wrong).

So the diffusion has begun. Quite where it ends, we don’t know. I do know though that I’m very much looking forward to Pagefair’s next report on the size of the adblocking market.