Start up: yet another UK broadband pledge, what is mobile?, hacking Samsung’s theft protection, and more


A Huawei-made Nexus 6P: no breakage of the camera visor panel here. Photo by TechStage on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 12 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Fast broadband for all by 2020 pledged by David Cameron » BBC News

All UK homes and businesses will have access to “fast broadband” [of at least 10 megabits per second] by 2020, David Cameron has pledged.

The PM is to introduce a “universal service obligation” (USO) for broadband, giving the public a legal right to request an “affordable” connection.

It would put broadband on a similar footing to other basic services such as water and electricity.
In 2010, the coalition government promised the UK would have the best superfast broadband in Europe by 2015.

Then, in 2012, a pledge was made by then-Culture Secretary Jeremy Hunt that the UK would have “the fastest broadband of any major European country” by 2015.

He defined high-speed broadband as offering a download speed of greater than 24 megabits per second (Mbps). Communications regulator Ofcom defines it as 30Mbps.

That final sentence completely shows how weak this “pledge” really is: from 30Mpbs down to 24 down to 10. I suspect BT, as the dominant operator which also now owns a 4G network, will aim to fulfil this revised USO via 4G.
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Some Nexus 6P owners are reporting spontaneously broken rear glass panels » Android Police

Michael Crider:

The early reaction to the Nexus 6P from both critics and owners has been mostly positive, but a few new owners seem to be encountering serious problems. Specifically, the glass panel on the rear of the phone, which covers the camera, LED flash, and laser autofocus module, is reportedly cracking and breaking on its own. A user on the Android subreddit reported the rear panel cracking, and at least two others have reported similar results, with the panel splitting into multiple cracks with no particular rough handling or impact.

That subreddit is getting pretty big, and there isn’t a lot of joy for the 6P. One person has had two in a row go wrong. Problem for Huawei?
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How uBeam transmits energy wirelessly using ultrasound » uBeam

Meredith Perry, uBeam’s founder, has a big explainer about how it works, because people have been saying that either it doesn’t work, or it’s dangerous:

The uBeam system is composed of two parts: a transmitter that emits energy, and a receiver that receives energy. The transmitter is like a sound speaker, but instead of emitting audible sound, uBeam’s transmitter emits high frequency sound. This sound can’t be heard by humans or dogs; it’s called ultrasound. The receiver, like a microphone, picks up the sound and converts it into usable energy. Sound, like light and wind, is a form of energy that can be converted into electrical energy with our proprietary energy harvesting technology. The receiver then sends this electrical power to charge or power an electronic device.

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Mobile, ecosystems and the death of PCs » Benedict Evans

Evans wrestles with the question of “what is ‘mobile’?” in the face of competing devices like the SurfaceBook, the Surface Pro, iPad Pro and so on:

Each generation of technology goes through an S-curve of development – slow improvement of an impractical product, then explosively fast improvement once fundamental barriers are solved, and then slowing iteration and refinement as you solve every last issue and the curve flattens out. PCs are on that flattening part of the curve, just as the [fastest ever piston-powered aircraft developed at the end of WW2, soon surpassed by jets, the Republic] Rainbow was.

They get perfect because you’re debugging the big things you invented in the past, and now your innovation is in the extra little things (such as the Rainbow using exhaust for extra thrust), and there are no big new innovations to debug. But meanwhile, the new ecosystem is catching up, and the curve of development and innovation for that generation will flatten out way out of reach. The new curve is crossing the old one. This is why they look simliar – this is why a Surface Pro and an iPad Pro look similar. They both exist right at the point that those development curves cross. The iPad might still be a little below, but its curve is heading up.

That is, the point that you can start to do old ecosystem things on what look like new ecosystem devices is also the point that the new ecosystem can do those things too – but the new ecosystem has 10x the scale, and the new ecosystem is just starting down the innovation track where the old one is at its end.

The really tricky part is knowing where on the S-curve something is, and whether there’s still money to be made from it. As Evans points out,

No-one is going to found a new company to make Win32 applications (though enterprise Windows apps will be worked on for a long time, just as mainframe apps were [after the IBM PC arrived]).

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It’s incredibly easy to bypass Factory Reset Protection on a Samsung phone [with video] » 9to5 Google

Stephen Hall:

Factory Reset Protection was introduced with Android Lollipop, and, like Apple’s iCloud Activation Lock, it’s supposed to make it really hard to resell a stolen Android phone. The gist is that when you use Android recovery menu to reset a phone to factory settings, the phone will require upon reboot that you sign in using a Google account you previously used on the device before resetting it. If someone steals your phone and wipes it, they need your Google account for it to be anything but a brick.

Well, it appears that a flaw in Samsung’s phones lets potential thieves around this security measure, and it looks like the workaround takes just about five minutes to pull off…
Obviously a thief wouldn’t be able to get around a password-secured phone, so a factory reset would require going to Android’s recovery menu after a reboot (as opposed to going into the Settings app and doing a factory reset from there).

But since Samsung’s phones automatically pull up a file manager when you plug in an external storage device (even in the set up process), all you have to do is load an app file that lets you open up the stock Settings app. Press a couple buttons to do what the phone thinks is a legitimate/authorized reset, and the phone reboots without tripping Factory Reset Protection.

D’oh.
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Google annual search Statistics » Statistic Brain

The number of annual searches conducted by Google, according to ComScore and the “Statistic Brain Research Institute” (sounds grand).

Compare the numbers in the top two lines of the table. It suggests that in 2014 the total number of Google searches fell, for the first time ever. Even within margins of error, that suggests search growth has stopped.
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XcodeGhost S: a new breed hits the US » FireEye Threat Research

Yong Kang, Zhaofeng Chen, and Raymond Wei:

Through continuous monitoring of our customers’ networks, FireEye researchers have found that, despite the quick response, the threat of XcodeGhost has maintained persistence and been modified.

More specifically, we found that:

• XcodeGhost has entered into U.S. enterprises and is a persistent security risk
• Its botnet is still partially active
• A variant we call XcodeGhost S reveals more advanced samples went undetected

After monitoring XcodeGhost related activity for four weeks, we observed 210 enterprises with XcodeGhost-infected applications running inside their networks, generating more than 28,000 attempts to connect to the XcodeGhost Command and Control (CnC) servers – which, while not under attacker control, are vulnerable to hijacking by threat actors.

Pretty dramatic. And it can affect apps via third-party frameworks, as Possible Mobile discovered. Meanwhile, on Android…
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Lookout discovers new trojanized adware; 20K popular apps caught in the crossfire » Lookout Blog

Michael Bentley of the anti-malware company:

Auto-rooting adware is a worrying development in the Android ecosystem in which malware roots the device automatically after the user installs it, embeds itself as a system application, and becomes nearly impossible to remove. Adware, which has traditionally been used to aggressively push ads, is now becoming trojanized and sophisticated. This is a new trend for adware and an alarming one at that.

Lookout has detected over 20,000 samples of this type of trojanized adware masquerading as legitimate top applications, including Candy Crush, Facebook, GoogleNow, NYTimes, Okta, Snapchat, Twitter, WhatsApp, and many others.

Malicious actors behind these families repackage and inject malicious code into thousands of popular applications found in Google Play, and then later publish them to third-party app stores. Indeed, we believe many of these apps are actually fully-functional, providing their usual services, in addition to the malicious code that roots the device.

Oh, and also: if you get infected you probably won’t be able to uninstall it; you’ll either need a pro or a trip to buy a new one. (Factory reset won’t do it.)
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BlackBerry Priv review: good, but probably only for keyboard junkies » Android Police

David Ruddock is befuddled by those little things with letters on:

But time for some real talk about those keys, in respect to my particular tapping of them. I am awful at these tiny little keyboards. Like, your grandpa trying to use an ATM when 6 other people are in line behind him and all of them are clearly in a rush awful. It’s just not my thing, it never has been, and it never will be. To me, this is mind-bendingly unintuitive and would take me months to master in anything approaching a respectable way. I’m not going to be using the Priv for months. I cannot give you a good evaluation of the keyboard on the merits. Sorry. I can show you what it looks like, though! Also, it’s backlit.

My thoughts without getting into the related software bits are as follows: the keys are really small. They depress and feel clicky. They are keys. Again, I am sorry. I really, really, can’t get into this keyboard-for-ants thing, even as I have forced myself to use it on the Priv.

This is the reason why anyone who began using a smartphone after 2010 is going to find the Priv completely weird. It’s like introducing typewriters to schools that have used iPads.
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HTC One A9 review » AndroidAuthority

Joshua Vergara:

Remember the Sensor Suite originally announced in the HTC One M8? It allowed for the phone to go straight into specific areas with taps and swipes after the phone knew it was brought up for usage. Now, because the fingerprint reader is there, it is the wall that prevents all of these extra unlocking methods from being used. That also doesn’t include the fact that it can be a home button, without any capacitive keys accompanying it. Soft keys are still used, so using the reader as a home button takes some getting used to – and fiddling between the two, we’ve found to be really common.

Of course, there is also the omission of BoomSound speakers due to the addition of the fingerprint reader. This is a pretty bold move for the company, as one of its most-recognized features isn’t here anymore. Sound, thus, gets a big downgrade with the bottom-mounted unit. It certainly doesn’t get very loud at all, and it’s safe to say that we miss the stereo audio found in past One devices.

Storage options with the A9 are pretty standard, with the option to choose between 16 or 32GB variants. It should be noted that the 16GB model comes with just 2GB of RAM, while the 32GB variant comes with 3GB. We’ve been testing the 32GB model with 3GB of RAM, and we’ve noticed that it gets a little slow at times.

Jeepers – it’s sometimes slow with 3GB of RAM? None of this is really a vote of confidence.
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HTC pushes US One A9 pre-order shipments back by up to several weeks, delays Verizon compatibility indefinitely » Android Police

David Ruddock:

While the A9 is indeed a pretty good phone, there’s no doubt HTC’s bungled the launch of the device a bit. First, the whole promotional pricing thing (and the 2GB/16GB variant abroad being so damn expensive), and now? A pre-order shipment delay for those who did choose to buy one. We’re hearing from US readers that HTC has sent out the following email, pushing back shipment of the initially available colors until next Tuesday, November 10th, at the earliest. Some customers, though, will be waiting much longer than that – especially if you ordered a Sprint variant.

In addition, HTC has now delayed Verizon network compatibility for the One A9 indefinitely. They had promised compatibility shortly after the November launch, then in December, and now have no ETA for the feature.

And it gets worse; certain colour variants are going to take weeks and weeks to ship. Dead on non-arrival?
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Who the f*** is that advertiser? » Medium

Rob Leathern on the problem of validating who is advertising (which amounts to “running random Javascript on your system); the Interactive Advertising Bureau wants to charge $10,000 per company for this. Leathern laughs:

Google Adwords probably has over 2.5 million advertisers by this estimate. The top 100 to 1,000 advertisers (likely to be cost-insensitive enough to sign up for a program like this) aren’t the problem for online and mobile advertisers. The problem area is distinguishing between tens of thousands of large but legitimate advertisers, and those with money who are not legitimate or who are fronts for malware, botnets, and schlocky affiliate offers.

The goal shouldn’t be to register the top few thousands advertisers, but make the barriers low enough that we can validate every single advertiser consistently, and then do the kinds of auditing, checks and follow-up necessary to stop problem advertisers from being banned and then popping back up right away under another name or identity. Once you can accurately identify advertisers and have every part of the value chain understand this information, both publishers and consumers should be able to decide what kinds of advertisers they want to block.

If I had to guess, it’s a $10/year fee (ten dollars) and not $10,000, that will be a better incentive to get companies to participate and to create the infrastructure needed to validate this information at enormous scale.

Even at that level, it wouldn’t happen. And malware generators would still find ways to get around it.
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Errata, corrigenda and ai no corrida: none notified. But the week is still young.

Start up: the Nexus puzzle, Stagefright 2.0 (bigger!), T-Mobile US data hack, Fiorina’s iPod miss and more


How do you make cakes sell better if they make people feel guilty? Photo by ricardogz10 on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 12 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google’s Nexus phones are just ads » The Verge

Vlad Savov:

new Nexus phones are also profitless love letters to fans, designed to induce goodwill for the Google brand. How can a company that depends on making money from each unit of hardware sold hope to compete with that?

Motorola went all-out with the Moto X Pure this year, seeking to deliver the cleanest possible Android experience, best possible specs, and lowest possible price, all while operating independently of carrier interference. That’s as close to Google’s Nexus ideal as any Android manufacturer has ever come. So if Google’s Nexus motivation was truly to set a template of good practices to follow, to define a user experience benchmark, and to seed the development of a better Android ecosystem, it would have stopped and applauded Motorola for its efforts this year.

Instead, Google is undercutting the $399 Moto X Pure with the $379 Nexus 5X, which has the added benefit of a fingerprint sensor and matches the Moto X with a highly rated camera capable of 4K video. I don’t know whether to describe this as a knife in the back or an arrow to the knee, but Google’s actions are certainly doing violence to its Android partners’ best-laid plans.

Lenovo/Motorola’s mobile division loses money. So it’s pretty certain that if the Nexus phones undercut them, they lose money. That makes them deflationary to the Android ecosystem; it’s as though Microsoft were selling $150 full-spec PCs under its own brand. Savov hits the nail on the head (once more): the Nexus program just doesn’t make sense in a wider view.
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Stagefright 2.0: MP3 and MP4 can hack billion Android phones » Fortune

Robert Hackett:

It’s time to evacuate the Android dance floor—lest you be infected by the sound.

Two new critical vulnerabilities in Google’s mobile operating system announced by security researchers on Thursday put more than a billion Android devices at risk of being hacked. That means “almost every Android device” is affected, ranging from Android version 1.0 to the latest version 5.0, also known as “Lollipop,” the researcher said.

Attackers can exploit these computer bugs by tricking users into visiting websites that host malicious MP3 or MP4 files. Once a victim previews one of these infected multimedia files, which commonly package music or video, that person’s machine can swiftly be compromised. The issue involves how Android processes these files’ metadata through a media playback engine named Stagefright.

Yes, it’s Stagefright, and it’s back; it can once more access data, cameras, microphone and photos. But on pretty much any Android phone ever. It’s incredibly unlikely to be exploited by any but state-level hackers.

Still, Google was told on 15 August, and sent updates to OEMs and carriers on September 10. Have they rolled out? Find out by using Zimperium’s Stagefright detector app. (You have to love the reviews complaining that it shows “false positives”.)
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Amazon to ban sale of Apple, Google video-streaming devices » Bloomberg Business

Spencer Soper:

Amazon.com is flexing its e-commerce muscles to gain an edge on competitors in the video-streaming market by ending the sale of devices from Google and Apple that aren’t easily compatible with Amazon’s video service.

The Seattle-based Web retailer sent an e-mail to its marketplace sellers that it will stop selling Apple TV and Google’s Chromecast. No new listings for the products will be allowed and posting of existing inventory will be removed Oct. 29, Amazon said. Amazon’s streaming service, called Prime Video, doesn’t run easily on its rival’s hardware.

Filed under “strategy tax”. Possibly the profits on the Apple TV and Chromecast weren’t very high, but Amazon still sells smart TVs that don’t play Prime Video.
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CEO responds to Experian data breach » T-Mobile

John Legere:

We have been notified by Experian, a vendor that processes our credit applications, that they have experienced a data breach. The investigation is ongoing, but what we know right now is that the hacker acquired the records of approximately 15 million people, including new applicants requiring a credit check for service or device financing from September 1, 2013 through September 16, 2015. These records include information such as name, address and birthdate as well as encrypted fields with Social Security number and ID number (such as driver’s license or passport number), and additional information used in T-Mobile’s own credit assessment. Experian has determined that this encryption may have been compromised. We are working with Experian to take protective steps for all of these consumers as quickly as possible.

Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian, but right now my top concern and first focus is assisting any and all consumers affected. I take our customer and prospective customer privacy VERY seriously.

Sure, you take it seriously, Mr Legere (and I mean that seriously) but there’s a single point of failure in the way that you trusted a third party with your customers’ data. That’s poor system design, which means that actually customer privacy wasn’t taken that seriously. Wonder if a class action will follow.
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Xiaomi confronts an unnerving time » WSJ

Li Yuan speaks to Xiaomi’s founder Lei Jun:

How Xiaomi responds [to new challengers] could offer a clue to how well China’s booming tech industry transitions to its next stage. Riding a wave of growing mobile Internet adoption, China’s technology sector has churned out significant global companies and minted fortunes. But growth is slowing across the board, presenting challenges to a new generation of entrepreneurs who must learn how to manage in tougher times.

Mr. Lei sees a five-year lull in smartphone innovation that will make “wow” moments harder to come by, and will require competitors to focus on user experience to differentiate and tap consumer niches. The key, he says, is to provide value.

“We’re doing what Uniqlo, Muji and Ikea have been doing,” he said. “Our ultimate goal is to make good but cheap things.”

That five-year lull is quite a thing to contemplate.
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The cost of mobile ads on 50 news websites » The New York Times

Gregor Aisch, Wilson Andrews and Josh Keller:

Ad blockers, which Apple first allowed on the iPhone in September, promise to conserve data and make websites load faster. But how much of your mobile data comes from advertising? We measured the mix of advertising and editorial on the mobile home pages of the top 50 news websites – including ours – and found that more than half of all data came from ads and other content filtered by ad blockers.

It’s a hell of a graphic. The “cost to load” data is eye-opening: it’s pretty much always far, far bigger than that of the editorial. (Why? I mean, one comes for the editorial, including pictures; why are ads so much bigger?) The Guardian comes a long way down the list – as in, it has a very low ad load – which might be, I suspect, because the US version of the site doesn’t yet have that many ads.

There’s an accompanying article by Brian X Chen, which also appeared in print.

Note too that articles like this fulfils one of my expectations ahead of the launch of iOS 9: it spreads the word of the existence of this facility on iOS, which will lead to Android users wanting to know how they can get it too.
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A creativity lesson from Betty Crocker » Psychology Today

Drew Boyd:

In the 1950s, General Mills launched a line of cake mixes under the famous Betty Crocker brand. The cake mixes included all the dry ingredients in the package, plus milk and eggs in powdered form. All you needed was to add water, mix it all together, and stick the pan in the oven. For busy homemakers, it saved time and effort, and the recipe was virtually error free. General Mills had a sure winner on its hands.

Or so it thought. Despite the many benefits of the new product, it did not sell well. Even the iconic and trusted Betty Crocker brand could not convince homemakers to adopt the new product.

General Mills brought in a team of psychologists. Something unusual was going on. The company needed to make its next move very carefully if it was going to get this product off the ground.

Why were consumers resisting it? The short answer: guilt. The psychologists concluded that average American housewives felt bad using the product despite its convenience. It saved so much time and effort when compared with the traditional cake baking routine that they felt they were deceiving their husbands and guests. In fact, the cake tasted so good that people thought women were spending hours baking. Women felt guilty getting more credit than they deserved. So they stopped using the product.

Now think carefully: what’s your next step? (Scrapping the line is not an option.) I wonder if there are any lessons for smartphone makers in this.
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How Steve Jobs fleeced Carly Fiorina » Medium

Steven Levy utterly destroys any claims to negotiating competence that would-be Republican presidential candidate Carly Fiorina might have, pointing to the many ways that Jobs steamrollered her (from the colour of the iPod to the pre-installation of iTunes on HP PCs). But this is the coup de grace:

The ultimate irony is that if Fiorina had been familiar with the assets of the company she ran, she might have had much more leverage to cut a better deal with Jobs. When she made her disastrous 2002 acquisition of Compaq, HP took possession of its patents, including those generated by the research division of the Digital Equipment Corporation, the iconic minicomputer company that Compaq itself bought in 1998. It turns out that researchers in DEC’s Palo Alto lab had created a hard-disk MP3 player — essentially inventing key parts of the iPod several years before Apple did. The project never got any love, though a clunky version of it had actually been announced at CES in 2000. Still, among the patents DEC secured were some very broad ones regarding the way music was drawn from the disk drive while conserving battery power. Had Fiorina known this, she might had been able to get a much better deal with Apple  —  because she could have credibly claimed that the iPod infringed on HP’s intellectual property.

Based on this, you’d have to (holds nose) vote for Trump. At least he has actually succeeded in negotiations, and created rather than destroyed shareholder value. If, that is, you think those are things that matter in presidential candidates. Which isn’t self-evident.
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EMV’s reality: more online fraud » PaymentsSource

Rurik Bradbury:

Only 22% of small to mid-sized retailers reported that they are prepared to meet the [October 1] deadline [when retailers have to make customers use EMV-compliant payment terminals]. And, according to a recent SoftwareAdvice.com study, 23% believe upgrading to EMV is unnecessary.

Additional data from a large research firm suggests that almost 50% of U.S. retailers will not be EMV-compliant by the end of 2015. These merchants, just under half of all U.S. retailers, will be in for a rude awakening when they start receiving chargeback bills for fraudulent transactions.

The shift to EMV should significantly reduce in-store fraud for retailers that upgrade their payments processing systems, as the new cards will have an embedded chip that generates a unique token for each transaction, making them extremely difficult or nearly impossible to counterfeit. However, fraudsters will not just throw in the towel and get day jobs, they will simply change their tactics to exploit less secure payment channels.

In many ways, criminal fraud is like running water, when one area is firmly sealed off, it simply flows to the next open gap, which in this case is e-commerce. In the digital world, only the card digits and Card Verification Value (CVV) are used, and chip technology cannot help, which will make digital payments an easier, more lucrative target for fraudsters to target. According to a study by the Aite Group, in Australia, online or card not present (CNP), fraud increased from $72.6 million AU in 2008 to $198.1 million AU in 2011 – a 100 percent increase in CNP fraud in three years following the EMV upgrade. A similar spike occurred in Canada and the UK after each country migrated to EMV terminals.

The same, or worse is expected to happen in the U.S.

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Apple’s software king Eddy Cue on streaming battles, the iPhone 6s and getting rid of roaming charges » London Evening Standard

Jimi Famurewa got some time just ahead of the iPhone launch. Most of the interview is straightforward, but for this snippet at the end:

[Cue] taps his phone and makes an offhand comment about “trying not to get roaming charges” while in London which, I note, proves how insanely expensive phone calls and data can be abroad. “It’s sad, it’s another problem,” says Cue. “We’re trying to fix it and we’re making a little bit of progress but you’ve got to convince a lot of people.” It sounds like an impossible task. But that, you would imagine, is where the famous flair will come in.

“We’re trying to fix it”? That throwaway remark is going to fuel a lot of “OMG Apple roaming MVNO” talk. But it’s certainly not an accident.
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The new Apple Maps vs. Google Maps: which is right for you? » Howto Geek

Chris Stobing:

If you’ve been using Google Maps for a number of years and your account already has all your contacts saved – great, go for Google. If you prefer to use Siri to launch your Maps application or want to be able to see where you’re going without having to unlock the phone, Apple Maps is on the job. There may have been a point in time when Google Maps held the crown as the best (and for awhile; only) real map app out there, but now Apple Maps lives alongside its legacy with just as much functionality and flexibility as the rest.

“Apple Maps in ‘no longer as bad as on first day'” shocker. (Plus “Google Maps unable to improve beyond where it was three years ago”.) The biggest gap is in public transport; while apps can close that, it’s still unsatisfying when your only offerings are cars or Shanks’s pony.
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Samsung TVs appear less energy efficient in real life than in tests » The Guardian

Arthur Nelsen:

The lab studies found that Samsung’s ‘motion lighting’ feature reduced the TV sets’ brightness – and power consumption – under international electrotechnical commission (IEC) test conditions. These involve the playback of fast sequences of varied material, such as recorded TV shows, DVDs and live broadcasts.

But under real-world viewing conditions, no reductions in power consumption were registered, making the sets’ power consumption, fuel bills and carbon emissions correspondingly higher.

After tests in February, a ComplianTV report, which did not name Samsung, said: “The laboratories observed different TV behaviours during the measurements and this raised the possibility of the TV’s detecting a test procedure and adapting their power consumption accordingly. Such phenomenon was not proven within the ComplianTV tests, but some tested TVs gave the impression that they detected a test situation.”

“Samsung is meeting the letter of the law but not the spirit of the law,” Rudolf Heinz, the project manager of ComplianTV’s product lab, told the Guardian.

Oh, come on, Samsung would never.. oh.
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