Start up: mobile phones still safe, Clinton’s email screwup, Apple Store life, Facebook everywhere, and more


You can study first dates using economics. Ask about their STDs! Photo by Thomas Hawk on Flickr.

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A selection of 13 links for you. There you are. I’m charlesarthur on Twitter. Observations and links welcome.

Cellphone radiation is still safer than viral science stories • Mashable

Jason Abbruzzese:

»Here’s the study’s title: “Report of Partial findings from the National Toxicology Program Carcinogenesis Studies of Cell Phone Radiofrequency Radiation in Hsd: Sprague Dawley® SD rats (Whole Body Exposure)

And here’s a summary from Mashable science editor Andrew Freedman: “The partial results show that exposing large doses of radiation over about two years to male rats can cause unusually high rates of two specific kinds of tumors. But the comparison to humans is a question mark and comparison even to the control group of rats is problematic because of abnormalities in that group. There are a lot of statistical oddities in the study.”

And now, a selection of headlines from various outlets that covered the study.

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They’re all terrible misrepresentations. Survival in the control group of males was lower than in the exposed group of males. So.. mobile phones make you live longer?
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Why Google and Boston Dynamics are parting ways • Tech Insider

Danielle Muoio:

»In 2015, Google attempted to take control of the robotics groups to learn what they were working on and how it could be translated into a consumer product, the former employees said.

“That’s when we first started seeing Google…actually trying to have leadership structure over all those robotic groups,” one former employee said. “Where they’re saying, ‘Okay, what do you do? Are you mobility, are you vision?’ …. and grouping them and directing them toward a commercial product space.”

It’s still unclear what exactly Google wanted in terms of a consumer product. One former employee said Google wanted an easy-to-use robot that could help with basic tasks around the house. One idea pitched was that it would roam around on wheels, which could arguably be seen as more consumer friendly than a complex, legged robot.

Boston Dynamics, given that it was born out of the MIT Leg Lab, was rubbed that wrong way by that concept.

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Word is that Boston Dynamics is being sold to Toyota.
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Clinton’s email shenanigans sure don’t look like an honest mistake • Bloomberg View

Megan McArdle:

»Today is the day that so many of us have been waiting for: The State Department’s Office of Inspector General has released its report about Hillary Clinton’s use of a private e-mail server while she was secretary of state. The report does not uncover any smoking guns – no records of Clinton saying “Heh, heh, heh, they’ll never FOIA my e-mails NOW!!!!” – what it does lay out is deeply troubling. Even though her supporters have already begun the proclamations of “nothing to see here, move along.”

It lays to rest the longtime Clinton defense that this use of a private server was somehow normal and allowed by government rules: It was not normal, and was not allowed by the government rules in place at the time “The Department’s current policy, implemented in 2005, is that normal day-to-day operations should be conducted on an authorized Automated Information System (AIS), which “has the proper level of security control to … ensure confidentiality, integrity, and availability of the resident information.”

It also shreds the defense that “Well, Colin Powell did it too” into very fine dust, and then neatly disposes of the dust…

… it isn’t minor. Setting up an e-mail server in a home several states away from the security and IT folks, in disregard of the rules designed to protect state secrets and ensure good government records, and then hiring your server administrator to a political slot while he keeps managing your system on government time … this is not acceptable behavior in a government official. If Clinton weren’t the nominee, or if she had an R after her name rather than a D, her defenders would have no difficulty recognizing just how troubling it is.

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Clinton really, really screwed this up.
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Q&A with an Apple Store worker: ‘yes, it’s like a cult’ • Business Insider

Jim Edwards had a long chat with an ex-Apple Store employee, who has tons of fascinating detail, including this:

»BI: You were at Apple for four years. Why couldn’t you become a store manager?

A: It’s very difficult at Apple. We had between five and eight store managers during my time at the store, of varying kinds. Only one of them had started at Apple the rest had been recruited from elsewhere. From, say, Dixons or HMV.

BI: Why don’t they promote from within? Surely the regular sales staff are the most knowledgeable?

A: That was a hugely contentious issue. They did try to fix that with a “Lead and Learn” programme, where you train on the shop floor by acting as a manager without being a manager. We had some great people on the shop floor, people who had been there for five years, who were selling more than anyone else. But they were still just specialists or experts [two of the lowest ranked positions at Apple].

BI: So why is Apple not promoting these people?

A: I don’t know. It was controversial, hence the “Lead and Learn” programme. But as far as I’m aware — and I’m still in contact with these people — no-one on this programme has been promoted to manager. There are other jobs in-store that can earn you more money, but they’re technical jobs, like working at the Genius Bar, which a lot of people absolutely hated because you’re dealing with really angry customers.

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Tons more in there. Worth the time.
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Facebook wants to help sell every ad on the web • WSJ

Jack Marshall:

»Facebook has set out to power all advertising across the Internet.

To that end, the social network and online advertising company said Thursday it will now help marketers show ads to all users who visit websites and applications in its Audience Network ad network. Previously Facebook only showed ads to members of its social network when they visited those third-party properties.

The change is a subtle one, but it could mean Facebook will soon help to sell and place a much larger portion of the video and display ads that appear across the Internet. The change will also intensify competition with Alphabet Inc. subsidiary Google, which dominates the global digital-advertising market, and a wide range of other online ad specialists.

“Publishers and app developers have some users who aren’t Facebook users. We think we can do a better job powering those ads,” said Andrew Bosworth, vice president of Facebook’s ads and business platform.

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1.6bn people on Facebook; 3.2bn people using the internet worldwide. Room to grow.
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How many stories do newspapers publish per day? • The Atlantic

Robinson Meyer:

»The [New York] Times says it publishes several hundred stories from the Associated Press or other wire services online every day, but almost all of them expire and go offline after a few weeks. The number of wire stories that make it to the print paper—about 13 per day—hasn’t changed significantly since 2010.

At The Wall Street Journal, the set-up is different. Because the Journal’s online content more closely mirrors what makes it into the paper, it publishes only about 240 stories per day. That’s both online and in print. About seven wire stories per day make it into the paper.

At the Journal, the number of stories per day has fallen more significantly than at other venues. Five years ago, the paper published about 325 stories per day. A spokeswoman told me that the recent drop in Wall Street Journal stories per day can be explained by the fact that the paper integrated its own newsroom with the Dow Jones wire service in 2013.

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Wolfgang Blau, formerly at the Guardian and now at Conde Nast, has a comment on this, including this dangerous observation:

»journalism – just like search, social or e-commerce, but with a delay – is now globalizing and will be dominated by publishers whose home base is already large enough to make it there, i. e. the US or China. The British model of having to expand into the US just to finance their domestic operation (Daily Mail, Guardian) is doomed…

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Does online media have a political agenda? • Parsely

Conrad Lee:

»A couple of months ago, Journalist Nicholas Kristof wrote a controversial op-ed column in The New York Times about how “The Media Helped Make Trump.” In the piece, he argued that the $1.9 billion in free publicity that the media has given Donald Trump so far during this election cycle has provided him with a platform from which to spew “outrageous statements that [draw] ever more cameras — without facing enough skeptical follow-up questions.” In the aftermath of Kristof’s piece, readers and journalists fervently debated the veracity of his claims.

Because we work with media sites around the world to help answer questions about how readers are responding to content, Parse.ly is in a unique position to provide insight into this particular debate. We analyzed more than one billion page views across more than 100,000 articles to figure out which of the last five remaining major U.S. Presidential candidates were getting the most attention both from reporters and readers.

PLAY WITH OUR DATA

The results surprised us, suggesting that while journalists seem to be preoccupied with covering Trump, the public is not especially interested in reading about him.

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The celebrity privacy case that exposes hypocrisy of Silicon Valley power brokers • The Guardian

Evgeny Morozov:

»Silicon Valley’s elites hate such intrusion into their personal lives. Had they worked for any other industry, their concerns would be justified. But they work for an industry that tries to convince us that privacy does not matter and that transparency and deregulation are the way to go. Since they do not lead by example, why shouldn’t their hypocrisy be exposed?

If tech elites are so concerned about privacy, they can start backing initiatives such as the right to be forgotten. Why can’t Thiel – a backer of the Oslo Freedom Forum, an annual gathering of the world’s dissidents where the Human Rights Foundation awards the Václav Havel international prize for creative dissent – help us to make sure that embarrassing content, taken out of context and now enjoying worldwide circulation thanks to social networks and search engines, is easier to manage?

This won’t happen, as the right to be forgotten undermines the very business model – grab whatever data is available – on which the untaxed riches of Silicon Valley are built. In Thiel’s ideal world, our data flows freely and the tech companies can hoover it up as they see fit. Should someone else pry into our lives, disclosing intimate details and making money out of it, then it suddenly becomes a crime against humanity.

A world where the tech elites have all the privacy that they want while the rest of us have to either accept living in public or invest in market solutions like online reputation systems is a world that rests on foundations that are so hypocritical and so ridiculous that they must be exposed.

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Google steps up pressure on partners tardy in updating Android • Bloomberg

Jack Clark and Scott Moritz:

»Smaller Android phone makers didn’t even attempt the monthly goal [for security updates to Android]. HTC Corp. executive Jason Mackenzie called it “unrealistic” last year. Motorola previously tried to get handsets three years old or newer patched twice a year. It’s now aiming for quarterly updates, according to a person familiar with the situation.

Google is trying to persuade carriers to exclude its security patches from the full series of tests, which can cost several hundred thousand dollars for each model, according to an executive at a leading Android handset maker.

“Google has come a long way since Stagefright,” said Joshua Drake, a senior researcher at mobile security firm Zimperium. But it’s still a struggle because some carriers don’t treat security as a priority, while phone makers have other incentives, such as selling new devices, he added.

Google is using more forceful tactics. It has drawn up lists that rank top phone makers by how up-to-date their handsets are, based on security patches and operating system versions, according to people familiar with the matter. Google shared this list with Android partners earlier this year. It has discussed making it public to highlight proactive manufacturers and shame tardy vendors through omission from the list, two of the people said. The people didn’t want to be identified to maintain their relationships with Google.

“Google is putting pressure on,” said Sprint’s [vp of product development Ryan] Sullivan, who has seen data that Google uses to track who is falling behind. “Since we are the final approval, we are applying pressure because our customers are expecting it.”

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On Peter Thiel and Gawker • Elizabeth Spiers

Spiers was the founding editor of Gawker (2002-3) which “was mostly interested in insider media stuff, and even then, it just wasn’t that scandalous”; now she’s a venture capitalist. She has never met Thiel, but thinks his acts in going after Gawker might worry future co-investors or entrepreneurs working with him:

»he would have been someone I’d have been curious to meet, in part because I am convinced that he’s smart, provocative, and thinks in a very long term way about big thorny problems.

But there’s interesting-fun-mercurial and there’s the kind of mercurial where you start to worry about being anywhere near the blast radius when the person blows up, for of being completely incinerated — maybe even unintentionally. And that’s where I wonder what he’s like as an investor in situations where he’s actively involved. If you have a disagreement with him, is the result a reasonable adjudication of the conflict, or is there always a possibility that even small things could result in total annihilation?

And because I know there’s someone somewhere reading this and thinking “well, what the fuck is wrong with total annihilation when someone screws you over?”, here’s what I’d say: there’s a reason why proportionality is an important concept in the ethics of warfare and I think there’s a parallel here. I don’t want to go into Just War Theory/jus en bello rules of engagement or whether it’s a morally correct military doctrine, but if we didn’t largely hew to it, we could easily end up in a “because we can” cycle of foreign policy that allows wealthy powerful nations to catastrophically and relentlessly attack weaker ones for minor offenses. Disproportionate response facilitates tyranny.

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When journalism gets confused with cyberbullying • Medium

Kristi Culpepper:

»What I do find interesting, however, is that so many journalists clamored to Gawker’s defense. Most non-journalists that I converse with were delighted to see Gawker taken down so spectacularly. Gawker is a morally repulsive publication — and not Larry Flynt repulsive, but let’s utterly destroy some random person’s life for giggles repulsive.

Gawker relishes abusive content and most of the time does not care if the claims they are making about people can be verified. We aren’t talking about a publication that stops at publishing celebrity nudes and sex tapes without permission, but that publishes videos of a woman being raped in a bathroom stall in a sports bar despite her begging them not to. Contrary to what several of the reporters in my Twitter feed have suggested, Gawker does not have a reputation for “punching up.” They just punch.

I think reporters’ displays of support for Gawker in this case raises a lot of questions about ethics in journalism and demonstrates an overarching decline in editorial standards as traditional media competes with online venues. The test of journalism should be whether reporting or writing serves a public purpose. It says a lot about the state of journalism that public interest is now confused with arbitrary victimization and cyberbullying. There are pre-teens on Facebook with more professional restraint.

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Culpepper describes herself as a “bond market geek” (so hardly a hedge fund owner or billionaire), and points to the fact that it was Gawker which published the ironic tweet by a PR boarding a plane and turned it into a job- and career-destroying experience, besides plenty else.

That said, print publications have done plenty of mad damage to people too.
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The market failure of first dates • Priceonomics

Sarah Scharf:

»While not rocking the boat may seem like ideal strategy for getting a second date, [economist Dan] Ariely argues that sticking to neutral topics (haven’t we all been on a date where the weather was discussed ad nauseum?) creates a “bad equilibrium”—an outcome where both sides converge, but neither side is pleased with it.

In an experiment he ran with online daters, subjects were forced to eschew safe topics in their messages and only throw out probing, personally revealing questions like “How many lovers have you had?” or “Do you have any STDs?”

The result? Both sides were more satisfied with the outcome. So the next time you find yourself on a “boring” date, the solution may be to push the envelope—and converge upon a new equilibrium.

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This economic look at why and how dates work is great. (Note: I haven’t been on a first date for more than 20 years but am guessing stuff hasn’t really changed.) the next article in the series is how Subaru targeted lesbians to get a foothold in the US market. I’m agog.
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Jawbone stops production of fitness trackers • Tech Insider

Steve Kovach:

»It’s been over a year since Jawbone has released a new flagship fitness tracker. Despite entering the wearables market almost five years ago, Jawbone has failed to gain any significant market share in the space. FitBit and Apple currently dominate.

Jawbone raised a new $165m round of funding in January. The company’s CEO Hosain Rahman told Tech Insider a few months ago that the company plans to use that money to develop clinical-grade fitness trackers.

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Jawbone is also looking to sell its speaker business. It’s cashing in its chips in the consumer space and heading upmarket, having been driven out of business at the low end. Wearables is consolidating fast: there have been a number of purchases of smaller companies by larger ones in adjacent spaces.
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Errata, corrigenda and ai no corrida:

How Gresham’s Law explains why news sites are turning off comments

Re/Code is turning off comments. This comes after Reuters turned off comments, and many other sites have dialled back on allowing comments – Popular Science, the Chicago Sun-Times, and so on. Huffington Post stopped “anonymous” (actually pseudonymous) comments in August 2013.

Pew Research coincidentally has some new research out headlined “About 1 in 5 victims of online harassment say it happened in the comments section“.

It says:

While social media sites (66%) were the most common place noted for harassment, comments sections were named more frequently than online gaming sites (16%) and discussion sites like reddit (10%)… One respondent said, “Comment sections of news articles often contain some very racist, homophobic, sexist language.” Another noted that, on news sites, “people are brutal and seem to feel way too comfortable in their anonymity.”

Comments on newspaper sites are generally rubbish, aren’t they? Snarky, pointless, off-topic, flame-baiting… I think it’s because Gresham’s Law mostly applies.

Gresham’s Law is an economic tenet which is often stated as “bad money drives out good”. That isn’t a good way to put it, really. It’s better described (as in Wikipedia) through an example about money.

Minted

The US used to mint silver to make its nickels and dimes. But the rising price of silver made this expensive – so expensive that the silver in a nickel or dime would be worth more than 5c or 10c. So it began minting nickels and dimes with cheaper metals, bringing the “true” value of the coins below their face value. This preserves their usefulness as currency.

But some of the silver-bearing coins remained in circulation. What’s the logical response to this? If you’re someone with an eye for profit, you offer the equivalent face value of non-silver coins (or paper dollars) for those silver-bearing coins, and leave the rubbish coins to everyone else. In theory, you’ve just made an instant profit. Will you spend those coins as “coins”? Of course not.

What’s happened here is that high-value coins have been replaced with cheap, lower-value ones. People will keep the high-value coins out of circulation because they’re not being properly rewarded for spending them – what they get for spending them is less than the value they perceive in them. They can get better elsewhere.

Bitcoined

Gresham’s Law has more general application, though. In general, you can use it to mean that “people will opt for the cheaper way to get it done”. There’s an interesting economics paper around at the moment which looks at the economics of mining Bitcoin, and suggests that in the long run it will be mined by botnets because then you don’t have to pay for the electricity. You can dispute their reasoning (most profitable Bitcoin mining is done on ASIC rigs these days) but we’ve seen a version before – it’s much easier to hire a botnet to send a gazillion pieces of spam than to hire a server.

So now we come to comments on newspaper sites. I highlight these because they’re different from specialist forums where people with similar interests tend to gather. Newspaper sites get huge numbers of people passing by, though the number who comment is tiny (typically far less than 1% of those who view an article).

But a significant number of those commenters are persistent – and this is where the “bad” can drive out the “good”. There are determined people who just want to leave comments, and view the space below the line as “their” territory. They aren’t interested in adding quality, or bringing new information to the discussion. They just want to dominate.

For an example, look at the comments below this article by Adrian Kingsley-Hughes. There’s a couple of people in there who I can recognise as “regulars” from just having read two of AKH’ articles in the past 24 hours, and looking at the comments: “Owl;Net” and “William.Farrel”. It’s clear that they don’t really have any new information to bring; they’re just there to wind people up.

For people who might have useful experiences, or insight, to bring, the sight of comments and threads like those are a natural STOP sign. Why would you invest your time, knowledge and special insight adding a comment to a thread when you have idiots like that already busy (and commenting repeatedly, and repetitively)? Why would you want to be the 133rd commenter on a story, if you have an insight that you consider has a separate and unique value?

In the manner of someone choosing not to spend their silver-bearing coin, the smart people will tend to stay away from places like that. They might try it once or twice, but then discover that nothing special happens to their comment; it’s just left to twist in the morass of snakes. Deleting comments doesn’t help much; at worst it leaves a sort of potholed wasteland where you wonder quite how offensive the person was to merit the thunderbolt.

What’s been tried

There have been attempts to improve this situation: the Guardian has “staff picks” where particularly insightful or helpful comments get flagged for more visibility, and can be found through a special tab. At the Daily Mail, there’s up- and down-voting – though this doesn’t of course ensure that comments which are intelligent or knowledgeable will be rewarded.

In fact, there’s negative reward. If someone talks nonsense, you can rebut them with facts. Then what happens? Nothing. The person who talked nonsense is free to keep on talking nonsense. There’s no reputation harm for talking rubbish. (By the way, that exchange is a rare case of someone whose views have high externally perceived worth taking the time to rebut twaddle. He doesn’t do it very often 17 comments in more than two years.

For the knowledgeable person, this is negative reward – swapping silver coins for dud metal.

Problems like this are found in all sorts of places where you have unmoderated discussion, though I think that specialist forums probably avoid some of it simply because there’s a shared interest in the topic, rather than the conflict that you often see around topics on newspaper sites. (It’s also why the comments on what we can politely call fan sites will tend towards an echo chamber of approval or disapproval, depending on how the story above leads them.)

There’s the companion problem of pseudonymity causing people to simply find it easy to be rude – letting out their frustrations with everything else in flinging insults around – but that doesn’t fully explain why there are so infrequently any useful comments, especially on technology articles (which is what I see the most, of course).

But rationally, would you want to dump your useful insights into a place where you’ll get someone who has too much time on their hands just writing “LOL FANBOI OMG”, and whose remarks will get just as much prominence as yours? No. Perhaps that’s why less than 1% of people comment: all the other 99% tried it and discovered it was a waste of their time.

Et tu, Twitter?

Why doesn’t Twitter have the same problem? By contrast to the mess that is commenting on news sites, I generally find that people who interact with me on Twitter are interesting, helpful, polite, and offer links to stuff I didn’t know about. And they’re willing to correct me without making it necessary to hang an insult on them. Well, usually.

The difference with Twitter, I think, is that it’s a conversation: there’s always the chance that you can have a rational discussion, which seems often to be almost impossible in comments. If someone’s hell-bent on annoying and insulting you on Twitter, you can just ignore them or block them. If they’re hell-bent on the same in a comment thread, there’s not much you can do, especially since being rational and quoting facts brings no benefit. The proportion of people who’ve admitted they’re wrong on comment threads is as close to zero as you can get and still be a number. The number who’ve admitted being wrong on Twitter might not be high, but I’d bet it’s significantly higher.

Twitter has key two advantages: it’s live, and it streams past. You don’t get either of those feelings on comments threads. As Mic Wright once wrote, newspaper site comments are the radioactive waste of the internet:

At their worst, comments are like toxic waste buried under the foundations of an article and irradiating all rational debate with ignorance and aggression. And, like radiation, the effect of the internet commenting culture is spreading. The degradation of discourse online is mirrored in real-world dialogue. Adults who would balk at bullying in school playgrounds are happy to fling snide and often extremely aggressive comments around.

Kill them with a file

For general-purpose, general-readership sites, commenting is broken in its present form. The irony is that it used to work really well, back in the days of newsgroups and Usenet. Even though newsgroups were ostensibly free for anyone to post on, you could also configure your newsreader to ignore particular posters or topics or pieces of content in posts. (Usenet died because the spambots overran it in the end.) Slashdot had, and still has, its scoring system which you can use for filtering to choose what comments you see (score 5: damn good idea).

I often long for the days of killfiles; it would make the experience of finding the needles in the haystack far more pleasant, and less like finding needles in a slurry tank. Some people do have useful things to say; some people don’t. Yes, some people can write scripts that will make comments by particular people invisible, but those don’t work for the majority. We need something akin to killfiles, akin to Slashdot’s scoring system, to reclaim comments.

Although the logical extension is that if we treat the leaving of comments as being like “spending” (which it is – of the commenter’s attention and knowledge) then the only way to retrieve it from the inexorable creep of Gresham’s Law is to directly reward people for doing it well. Quite what form that “reward” needs to take isn’t obvious (you can come up with a few, I’m sure). But I think it would make a difference.

In the meantime, the comments are going off all over the internet, tiny bit by tiny bit. It calls to mind the death of the long tail of blogging which I wrote about in 2009. (I’m never sure that Tumblr’s quick grab-someone-else’s-content-and-+1 format is really “blogging”. Low friction tends to low value-added.)

Comments have their supporters – Mathew Ingram of Gigaom in particular (and he’s spent his time in the moderation trenches) – but there’s a clear trend away from them.

The radioactive nature, the abuse, the lack of broader engagement, and the fact that lots of the writers are actually on social media, not trawling those comments, all points towards Gresham’s Law taking its inexorable toll. Comments on news sites are broken. Until and unless there’s a fix, the number of established sites that drop them will keep growing.