Start up: Windows Phone hits the buffers, more Flash woes, do Google ads discriminate?, and more


If there’s a stream and nobody listens… hang on. Photo by jjjj56cp on Flickr.

A selection of 9 links for you. They flip, they bend, they twirl away. I’m charlesarthur on Twitter. Observations and links welcome.

Zero-day Flash player exploit disclosed in ‘Hacking Team’ data dump » The Hacker News

Swati Khandelwal:

While analyzing the leaked data dump, researchers discovered at least three software exploits – two for Adobe Flash Player and one for Microsoft’s Windows kernel.
Out of two, one of the Flash Player vulnerabilities, known as Use-after-free vulnerability with CVE-2015-0349, has already been patched.

However, the Hacking Team described the other Flash Player exploit, which is a zero-day exploit with no CVE number yet, as “the most beautiful Flash bug for the last four years.”
Symantec has also confirmed the existence of the zero-day flaw in Adobe Flash that could allow hackers to remotely execute code on a targeted computer, actually allowing them to take full control of it.

Researchers found a Flash zero-day proof-of-concept (POC) exploit code that, after testing, successfully worked on the most latest, fully patched version of Adobe Flash (version 18.0.0.194) with Internet Explorer.

Successful exploitation of the zero-day Flash vulnerability could cause a system crash, potentially allowing a hacker to take complete control of the affected computer.

Flash depresses me. I removed it from my machine some time ago; it’s basically a malware vector whose functions can almost always be replaced with HTML5 by normal users. See below.


How to enable click-to-play plugins in every web browser » Hot-To Geek

Chris Hoffman:

Most web browsers load Flash and other plug-in content as soon as you open a web page. Enable “click-to-play” plug-ins and your browser will load a placeholder image instead — click it to actually download and view the content.

Click-to-play allows you to conserve download bandwidth, improve page load times, reduce CPU usage, and extend laptop battery life. This feature gained popularity with Flashblock for Firefox and is now built into modern browsers.

Do this, for the safety of your system.


Satya Nadella email to employees on sharpening business focus » Microsoft News Center

Phones. Today, we announced a fundamental restructuring of our phone business. As a result, the company will take an impairment charge of approximately $7.6bn related to assets associated with the acquisition of the Nokia Devices and Services business in addition to a restructuring charge of approximately $750m to $850m.

This isn’t actual lost money, but lost value of the business – a “goodwill” writedown. The phones aren’t any more or less profitable as a result.

I am committed to our first-party devices including phones. However, we need to focus our phone efforts in the near term while driving reinvention. We are moving from a strategy to grow a standalone phone business to a strategy to grow and create a vibrant Windows ecosystem that includes our first-party device family.

Translation: phones that don’t run Windows are not needed. Say goodbye to those Nokia featurephones (24.7m in Q1, likely fewer in Q2, probably zero by Q4).

In the near term, we will run a more effective phone portfolio, with better products and speed to market given the recently formed Windows and Devices Group. We plan to narrow our focus to three customer segments where we can make unique contributions and where we can differentiate through the combination of our hardware and software. We’ll bring business customers the best management, security and productivity experiences they need; value phone buyers the communications services they want; and Windows fans the flagship devices they’ll love.

Translation: cheap Lumias continue; will do a flagship. Business customers will get support on whichever platform.

In the longer term, Microsoft devices will spark innovation, create new categories and generate opportunity for the Windows ecosystem more broadly. Our reinvention will be centered on creating mobility of experiences across the entire device family including phones.

Translation: phones aren’t so important, are they?


September 2013: The deal that makes no sense » Stratechery

Ben Thompson, back in September 2013:

Early this morning Microsoft acquired Nokia for €3.79 billion (plus €1.65 billion for patents). It is a deal that makes no sense.

While industry observers love to pontificate about mergers and acquisitions, the reality is that most ideas are value-destroying. It is far better to form an alliance or partnership; most of the benefits, none of the costs.

A partnership similar, in fact, to the one formed just two years ago between Microsoft and Nokia.

From Microsoft’s perspective, that was a brilliant deal; Matt Drance characterized it as “Microsoft Buys Nokia for $0B,” and he wasn’t far off. The premier pre-iPhone phone maker, with what was even then one of the best supply chains, distribution networks, and brands in the world would be exclusively devoted to Windows Phone.

There is nothing further to be gained by an acquisition.

Actually, turned out to have negative value, financially speaking. (The whole post is very well worth re-reading in hindsight.)


Two-Factor authentication » Apple Developer

Is going to be built in to iOS 9 and OSX 10.11 (aka “El Capitan”):

Whenever you sign in with your Apple ID on a new device or browser, you will verify your identity by entering your password plus a six-digit verification code. The verification code will be displayed automatically on any Apple devices you are already signed in to that are running iOS 9 or OS X El Capitan. Just enter the code to complete sign in. If you don’t have an Apple device handy, you can receive the code on your phone via a text message or phone call instead.

Once signed in, you won’t be prompted for a verification code again on that device unless you erase your device, remove it from your device list, or need to change your password for security reasons. When signing in on the web, you can choose to trust your browser so you won’t be prompted for a verification code the next time you sign in from that computer.

The problem with 2FA is always “what if I lose my phone?” Google gets around this by letting you have printed codes that act as verification numbers; it’s a good idea that Apple might do well to take up.

But this looks a lot better than the version used at present in iCloud.


Study suggests Google’s ad-targeting system may discriminate » MIT Technology Review

Tom Simonite:

Researchers from Carnegie Mellon University and the International Computer Science Institute built a tool called AdFisher to probe the targeting of ads served up by Google on third-party websites. They found that fake Web users believed by Google to be male job seekers were much more likely than equivalent female job seekers to be shown a pair of ads for high-paying executive jobs when they later visited a news website.

AdFisher also showed that a Google transparency tool called “ads settings,” which lets you view and edit the “interests” the company has inferred for you, does not always reflect potentially sensitive information being used to target you. Browsing sites aimed at people with substance abuse problems, for example, triggered a rash of ads for rehab programs, but there was no change to Google’s transparency page.

What exactly caused those specific patterns is unclear, because Google’s ad-serving system is very complex. Google uses its data to target ads, but ad buyers can make some decisions about demographics of interest and can also use their own data sources on people’s online activity to do additional targeting for certain kinds of ads. Nor do the examples breach any specific privacy rules—although Google policy forbids targeting on the basis of “health conditions.” Still, says Anupam Datta, an associate professor at Carnegie Mellon University who helped develop AdFisher, they show the need for tools that uncover how online ad companies differentiate between people.

Google didn’t respond to the researchers’ requests. But, oddly, it changed the language on that transparency page. This is the AdFisher study


Apple Music and the listener-to-buyer ratio » Music Industry Blog

Mark Mulligan on the maths of streaming v buying:

What quickly becomes apparent is that the most viable route to ensuring Apple Music streaming revenue offsets the impact of lost iTunes sales revenue is as big an installed base of streaming users as possible. The more Apple Music users there are, the more likely more of them will find and listen to your music. This is why the scale argument so is so important for streaming and also why small labels feel the effect less quickly. If you have a vast catalogue you don’t need to worry too much about the listener-to-buyer ratio because you have so many tracks that you are a much bigger target to hit. The laws of probability mean that most users are going to listen to some of your catalogue.

Let’s say you are a big major with 1 million tracks out of the 5 million tracks that get played to any meaningful degree in streaming services. That gives you a 20% market share. But if you are an independent with 50,000 tracks that gives you 1%, 20 times less than the major. Which means that you are 20 times less likely to have your music listened to. And that is without even considering the biases that work in favour of the majors such as dominating charts and playlists, and other key discovery points.


YouTube gaming star PewDiePie ‘earned $7m in 2014’ » BBC News

YouTube continues to be a profitable enterprise for its top tier stars, who earn money from advertisements placed around their videos.

The site’s terms and conditions forbid creators from disclosing how much they earn, but on Monday gamer Olajide Olatunji, known as KSI, told the newspaper Metro he had earned enough money to buy his parents a house.

Although some stars supplement their income with product placement deals, [Felix] Kjellberg [aka PewdiePie] says he does not do very many.

“I make more than I need from YouTube,” he wrote on Reddit. “With that freedom, but also to respect my fans for making that possible, I don’t end up doing many endorsements.”

[Ian] Maude [of Enders Analysis] has a word of caution for anybody eyeing up YouTube with dreams of becoming a millionaire.

“As with many things, a few people at the top do exceptionally well but there’s a long tail of people who don’t make any money at all,” he said.

Why can’t they disclose how much they earn?


Apple Watch sales plunge 90% » MarketWatch

Brett Arends:

two-thirds of the watches sold so far have been the lower-profit “Sport” version, whose price starts at $349, according to Slice, rather than the costlier and more advanced models that start at $549.

In an ambitious bid for the luxury market, Apple also unveiled a gold “Edition” model priced at $10,000 or more. So far, fewer than 2,000 of them have been sold in the U.S., Slice contends.

Slice bases its research on electronic receipts sent to millions of email addresses following purchases. The company conducts market research on behalf of consumer-goods companies, among others, many of them in the Fortune 500.

Wall Street has been desperately trying to work out how well the new watch has been selling, but Apple has been refusing to say. The company, which in the past has updated Wall Street on the sales of new products soon after the launch, has yet to release any numbers about the watch.

Those Edition watches will have made a ton of profit. But apparently the fall in sales is “ominous”. Seems like about 3m sold in the US in the quarter. That’s about four times the number of Android Wear devices sold in seven months or so from multiple manufacturers at lower prices worldwide last year. Ominous.


Start up: Apple’s Sonos rival?, Nokia’s smartwatch, three-ton Twitter, Netscape in the NHS, and more


Sunday Times sourcing? Photo by DrJohn2005 on Flickr

A selection of 8 links for you. Why not? I’m charlesarthur on Twitter. Observations and links welcome.

Apple Music’s missing link: how Beats Electronics fumbled its Sonos killer (EXCLUSIVE) » Variety

Janko Roettgers:

Beats was looking to build a premium product that would mimic and compete with wireless speakers produced by Sonos. Like Sonos, Beats wanted to give consumers the option to place speakers in multiple rooms of their house, and then have them all play the same music synchronously. And like Sonos, Beats was looking to introduce a bigger, more powerful speaker for the living room first, and then follow up with a smaller, more affordable product for the kitchen and bedroom.

However, Beats wasn’t just looking to copy Sonos. The company was also working on combining Bluetooth with Wifi and NFC to allow for seamless handovers, effectively making it possible to launch music playback as soon as you’d enter the room, said a source familiar with technical details of the project. And thanks to its premium brand, Beats wasn’t looking to undercut Sonos — quite the contrary: Word has it the company was looking to sell its bigger Wifi speaker for as much as $750.

1) wouldn’t have been a Sonos killer
2) this is utterly random, but my next-door neighbour works in the (legal) pharma industry, and four months ago told me the story of going to a party in San Diego where “people from Apple” were talking about exactly this device. So I’m inclined to believe it, weirdly. Also, my neighbour’s reaction: “I said, so you’ve reinvented the boombox?” Probably why it was canned.


Apple’s WWDC keynote: issues with structure, approach, direction » Mobile Forward

Hristo Daniel Ushev on the messy Apple WWDC keynote:

Ultimately, the issues above are symptoms of weak (or hand-cuffed) direction. Not just in the form of what to do (e.g., don’t have Eddy Cue focus on the app) but also in terms of what not to do – i.e., editing. Editing in this context: shortening the list of presenters, directing them to use fewer slides (at one point, they flashed by like pages in a flip book), and saying no to distracting uses of humor and movement. When viewed through this lens, I think this keynote lacked a director. Or at least one that could effectively influence the senior executives and the choices they made. (Believe me, I’m not saying any of this is easy.)

Will all this impact the products’ success? Not directly. Indirectly, however, key influencers of consumers (developers, fans, and journalists) may get a fuzzier picture of Apple’s intent or advantage.

The music segment was terrible. The rest, fine.


Sunday Times Snowden story is journalism at its worst » The Intercept

Glenn Greenwald on the Sunday Times’s story – its front-page lead (aka “splash”) claiming that UK intelligence agencies “had to move” agents and that Russia and China “had cracked” the files (here’s text of the print version; try reading it first):

how could these hidden British officials possibly know that China and Russia learned things from the Snowden files as opposed to all the other hacking and spying those countries do? Moreover, as pointed out last night by my colleague Ryan Gallagher – who has worked for well over a year with the full Snowden archive – “I’ve reviewed the Snowden documents and I’ve never seen anything in there naming active MI6 agents.” He also said: “I’ve seen nothing in the region of 1m documents in the Snowden archive, so I don’t know where that number has come from.”

Greenwald is furious, and rightly so. The Sunday Times story is clearly hung on a single quote from a UK intelligence agency source, but one which doesn’t support the story’s claims. The Snowden archive is vast, but putting a number on it is surprisingly difficult, because it has interrelated files – there’s an almost wiki-like quality to some parts.

Given that the UK (and US) intelligence agencies don’t claim to know what’s in the Snowden files, they can’t know what the Russians or Chinese know from it – if for the sake of credulity we believe that the Russians and Chinese have cracked the encryption, which I seriously doubt.

When I used to work Sunday shifts as a news reporter at The Independent, I often had to “follow up” stories that appeared in the Sunday Times. The problem was, as soon as you began trying to establish the facts they claimed, the stories fell apart – the claims didn’t match reality. This is another example, although that hasn’t stopped the BBC repeating it (though an analysis by Gordon Corera in the middle of this straight-up followup rather backs away from the Sunday Times claims).


Microsoft Moonraker was Nokia’s smartwatch before it was killed » The Verge

Tom Warren:

Nokia’s Moonraker smartwatch never made it to market primarily because Microsoft was anticipating its wearable Band. While the Moonraker had a number of sensors to allow you to lift your arm to read texts or drop it to turn off the display, Microsoft opted for the Band as it had more functionality. Nokia took the familiar “Metro” interface from Windows Phone and paired it with simple email, phone, and messaging apps on its smartwatch. There was even a camera remote feature to take pictures on a smartphone from the watch. Facebook and MixRadio integration was also built-in, alongside customizable watch faces and different colored straps.

It’s unlikely that the “Moonraker” will ever make it to the market, but given time Microsoft may want to bring some of the more fashion-related aspects of it over to the Band in the future. Microsoft is now working on the second generation of its Band. While the software platform on the upcoming Microsoft Band 2 will remain largely the same, the look and feel of the device will improve. Microsoft is expected to launch its next-generation Band later this year after Windows 10 is available broadly.

The UI looks unfinished in the photos. And would it have worked only with Windows Phone? If so, it was dead already.


The Twitter of the three-ton nail » Medium

Zeynep Tufekci on Twitter’s “metric-driven” approach to please Wall Street:

if you set up an absurd game, as Wall Street often does, ruled by the incentives of those who set the rules (their quarterly bonus calculations depend on chasing growth for the sake of growth), people will, naturally, game the system and produce the results you want, just as absurdly.

At the moment, sadly, Wall Street is not solely a representative of market dynamics, but also a collective madness imposed upon us by the distorted over-accumulation of capital in the hands of too-few people. This “elite failure” has repercussions beyond my beloved platform: from global warming to revving up global growth (you can’t grow demand if people don’t make money) but in a sustainable manner (because the annual bonus is not the right time-frame). We are paying the price for having surrendered our economy to a game that is not about some independent logic of the market, but the absurdity of accumulating more zeroes in a bank account (which you cannot spend in any reasonable lifetime).

If you’re not following @zeynep, you should. She’s so incisive.


Misunderstood or inappropriate mobile benchmarks are hurting the industry and consumers » Forbes

Patrick Moorhead:

Because of the creation, use and promotion of these inaccurate, misunderstood, and/or gameable  benchmarks, we are seeing smartphone manufacturers and SoC vendors dedicating time and engineering resources to ensuring that their performance in these benchmarks is up to expectations. After all, if so many people are using or mischaracterizing AnTuTu and Geekbench, it lends them credibility even when it shouldn’t.

Or vendors are adding features that make the misrepresentative benchmarks look better, like by adding more CPU cores beyond what any piece of software can use to improve the experience outside of battery life.

Additionally, because so many reputable tech blogs don’t run ANY benchmarks at all, they are essentially giving the ones that do more credibility when they show AnTuTu and other benchmarks.

I trust Anandtech (as does Moorhead), but most other benchmarks strike me as crap because they tell you nothing about experience. Google’s Project Butter (smoother scrolling) and Project Volta (longer battery life) and focus, in Android M, on standby life tells us that benchmarks tell you barely anything about real-life use.


Exclusive: BlackBerry may put Android system on new device: sources » Reuters

Euan Rocha:

BlackBerry is considering equipping an upcoming smartphone with Google’s Android software for the first time, an acknowledgement that its revamped line of devices has failed to win mass appeal, according to four sources familiar with the matter.

The move would be an about-face for the Waterloo, Ontario-based company, which had shunned Android in a bet that its BlackBerry 10 line of phones would be able to claw back market share lost to Apple’s iPhone and a slew of devices powered by Android.

The sources, who asked not to be named as they have not been authorized to discuss the matter publicly, said the move to use Android is part of BlackBerry’s strategy to pivot to focus on software and device management. BlackBerry, which once dominated smartphone sales, now has a market share of less than 1%.

Rocha is based in Toronto. I’d trust his sources. Can’t see why BlackBerry thinks this is a good idea though. It’s losing money on handsets; this would be a way to get commoditised out of the solar system, and lose its faithful buyers too.


NHS browser statistics » LinkedIn

Mark Reynolds:

Have you wondered what technology the NHS uses? We gather anonymous statistics on those using NHSmail and so have a good picture of technology across healthcare in England and Scotland.

88% of users access the service via Windows, with 8% on Macs and 3% on Linux. Amazingly we have a user browsing NHSmail using their Wii, which suggests dedication to the cause or spoofing the browser data. 65% of users are on Windows 7, followed by XP (20%) and Vista (3%). Windows 8 usage is too low to register. 

Microsoft Internet Explorer dominates browser statistics at 73%, followed by Chrome (13%), Safari (7%), Mozilla (5%) and Firefox (2%). 0.9% of traffic comes from Netscape! Internet Explorer 7 and 8 account for 61% of the traffic, with IE 11 too low to register.

Two things: Netscape > Windows 8. Also: XP > Vista + Windows 8. That’s inertia.

Worth comparing with data.gov.uk stats for web browsing.


Start up: Zane Lowe joins Apple, Windows Phone five years on, Google closing Helpouts, and more


Oh yeah? Well I would say it’s a terrible rating. Photo by rynsms on Flickr.

A selection of 10 links for you. Yes, I’ve tweaked the CSS for blockquote. I’m charlesarthur on Twitter. Observations and links welcome.

Zane Lowe to leave BBC Radio 1 for Apple » The Guardian

Vanessa Thorpe:

Zane Lowe, the BBC Radio 1 DJ , is leaving the network for Apple’s new iTunes radio service.

New Zealander Lowe, credited with helping to make the name of British music stars such as Arctic Monkeys, Adele and Ed Sheeran, is moving to America with his wife and two sons to work at Apple.

His final show in the prestigious evening slot will go out on 5 March. Lowe, who joined the station from XFM in 2003, said: “I want to thank everyone at Radio 1 for their support and friendship.

“The station has allowed me to share incredible music with the country’s best music fans – I’ve loved every minute of it. Exciting times lie ahead.”

This is fascinating. US readers probably won’t have any idea how influential Lowe is, but those few famous names are just an indicator – and he has continued his enthusiasm for decades. (I was listening to him when he was on London’s XFM 15 years ago, when he presented a nightly chart of new music.) Obviously, he’s going to be something to do with Beats Music as it gets rebranded.

That Apple is hiring him suggests it’s getting really serious about music content; and I hear it’s getting serious about expanding its public presence in other forms of content too.


Five years later, a full-on retreat from what made Windows Phone special » Thurrott.com

Paul Thurrott:

Microsoft CEO Steve Ballmer announced Windows Phone 7 Series at Mobile World Congress on February 15, 2010. “This is really about the phones and how the consumer will react to these devices,” he said during his introductory speech, setting the stage for the first big change: Microsoft was focusing Windows Phone 7 Series on the same high-end consumer smart phone market as the iPhone, and not on the traditional business market.

“We design for life maximizers,” a Microsoft representative told me at the time. “Windows Phone 7 Series is not about information workers.”

What’s a life maximizer, you ask?

“They’re 38 years old, 76 percent of them are employed, and 73 percent are in partnered relationships,” I was told. “They do care about work email. But what’s important to this audience is not feeling overwhelmed, balancing priorities, growing personally and professionally, and living life to the fullest.”

Yes. Really. And to spare Microsoft further embarrassment, I won’t get into the “personas” they created to show how Windows Phone was going to make everyone’s life better.

An object lesson in how you should not design your product to a tightly imagined demographic. It’s a fascinating article, full of reminders of things Windows Phone used to do but has now largely given up on. I still wonder what Microsoft gets out of Windows Phone, the platform, since it’s effectively the only company making handsets for it.


Privacy error “Your connection is not private” Google chrome » YouTube

Unintentionally (on the part of the video maker) hilarious, but also depressing: he’s being told by Google Chrome that OKCupid’s SSL certificate isn’t entirely valid, and it blocks him from going there. So what does he do? He sees the problem as “my browser is mispelling it ‘https’ instead of ‘http'”, and why won’t it let him to go the site when Firefox will?

Point to bear in mind: it’s not the user who’s stupid here, it’s the people writing the error messages and associated jargon. (Though you can also make a separate determination about the user based on his videos.)


MIT uses patent from 1997 to sue Apple over chips » Gigaom

Jeff John Roberts:

The Massachusetts Institute of Technology filed a patent lawsuit against Apple and its suppliers this week, claiming that semiconductor wafers found in the company’s computers and mobile devices infringe on a patent obtained by two academics more than 15 years ago.

The lawsuit, filed Thursday in Boston federal court, claims that Idaho-based Micron Technology knew about a laser-cutting method described in the patent, but used it all the same when supplying DRAM semiconductor devices for products like iPhones, iPads and MacBook Airs.

The patent itself was issued to Joseph Bernstein, who is now an engineering professor in Israel, and a co-inventor, Zhihui Duan. MIT claims it controls the right to the patent, which has a 1997 filing date and was issued in 2000. The school says it’s entitled to damages and to royalties on all Apple products that contain chips using the laser method in question.

Seems that this is a lawsuit for Micron, not Apple, though MIT claims Apple commits contributory infringement by importing and selling equipment containing specific Micron products.


Apple’s Titan Car Project to Challenge Tesla » WSJ

Daisuke Wakabayashi and Mike Ramsey, following up on the FT report by Tim Bradshaw and Andy Sharman:

Apple may decide not to proceed with a car. In addition, many technologies used in an electric car, such as advanced batteries and in-car electronics, would be useful to other Apple products, including the iPhone and iPad. Apple often investigates technologies and potential products, going as far as building multiple prototypes for some things that it won’t ever sell. Any product would take several years to complete and obtain safety certifications.

But the size of the project team and some of the people assigned to it indicate that the company is serious, these people said. Apple executives have flown to Austria to meet with contract manufacturers for high-end cars including the Magna Steyr unit of Canadian auto supplier Magna International Inc.

What needs to be improved in cars? What can be improved in cars? This sets up a fascinating scenario, given Google’s semi-position in this game.


How Apple keeps the competition whipped » Tech.pinions

Steve Wildstrom (who is, happily, recovered from brain surgery):

Apple has an interest in autos, but that certainly is for developing systems for cars–support for the iPhone is already common and is likely to be expanded–but not designing or building cars. Although cars are increasingly wheeled computers, everything about their manufacture — their regulation, their sales, their ownership — is dramatically different from anything Apple knows.

The car business also violates Apple’s core move that new products should quickly be profitable. Tesla is in its fifth year and its losses are growing at about the same rate as its sales. CEO Elon Musk admits profits are still quite a distance away. Apple could afford to buy Tesla in the extremely unlikely chance Musk was interested in selling it but it simply does not fit its approach to business. Starting a new car company would be even more complex, more expensive, and less practical.

Even with the report over the weekend of Apple hiring a team with car expertise, his point about buying Tesla is an excellent one. Apple doesn’t buy lossmaking established businesses – with one exception: NeXT Computer in 1996.


Google is shutting down Google Helpouts, its expert video chat service » TechCrunch

Sarah Perez:

The idea with Helpouts has been to leverage Google’s identity tools, payment technologies and online video service in order to provide web users with both free and paid advice and support sessions covering a range of topics. Today, the Helpouts website continues to work, offering sessions on topics like Photography, Parenting, Fashion and Beauty, Cooking and much more. Unfortunately for Google, much of this sort of advice is already available for free on its other video site, YouTube. While YouTube videos may not connect you with a live person in real-time, they can often give you the answers you’re looking for, and YouTube’s advertisements help the videos’ creators generate additional income.

Google’s Helpouts service has not been without its challenges on the monetization front, either. A couple of months ago, Google had to shut down paid Helpouts in the EU thanks to changing tax laws. Today, the website advises providers from the U.K. and Ireland that they may only offer free Helpouts, and EU customers may only take free Helpouts. That’s likely been a blow to the service’s ability to attract providers and consumers in these markets.

Survival: 531 days. “It hasn’t grown at the pace we expected,” Google says. Note also the first comment on Hacker News from when it launched.


October 2014: Google’s product strategy: Make two of everything » Ars Technica

Ron Amadeo in a piece from October 2014 that is very relevant in that light:

Judging by Google’s messy and often-confusing product line, it’s something the company takes to heart. Google likes to have multiple, competing products that go after the same user base. That way, if one product doesn’t work out, hopefully the other one will.

The most extreme case of this has been Google’s instant messaging solutions. At one point there were four different ways to send a text message on Android: Google Talk, Google+ Messenger, Messaging (Android’s SMS app), and Google Voice. Google Hangouts came along and eventually merged everything into a single instant messaging platform.

Mercifully, Google has a single, unified instant messaging program now, and all further IM efforts will be poured into this, right? Wrong. A report from The Economic Times of India says that Google is working on a fifth instant messaging program. This one reportedly won’t require a Google account and will be aimed at Whatsapp. In KitKat Google removed the stock SMS app and used Hangouts for SMSes, but in Lollipop it is adding back an SMS client, so soon we could potentially be back up to three texting clients. The unified Hangouts update also added a second dialer app to Android, so now there is the main Google Dialer that was introduced in KitKat and a new Hangouts Dialer that makes VOIP calls. Users went from needing IM unity, having it, then chaotically clamoring for dialer unity.

At the price of annoying and/or confusing the users, of course. Notable that it has never felt the need to A/B its front search page.


Samsung’s Microsoft deal and Cyanogen » Beyond Devices

After the rumours of that Microsoft-Samsung app deal, Jan Dawson comments:

I wouldn’t be at all surprised if at least some flavor of Cyanogen devices in future come with Microsoft apps and services where the Google ones would normally be. We won’t see Microsoft launching another Android-based line of devices, but rather an Android-based line of devices that puts Microsoft’s services and apps front and center. That, after all, is the real goal here: getting Microsoft’s services in front of as many customers as possible, integrated into the platform in a way that makes them the default options for key tasks, and which provides benefits across the platform. Windows Phone has been the only platform where that’s been true, but Cyanogen could easily become a second. Quite what Cyanogen’s current customer base would make of that is unclear, but then Cyanogen’s future depends on broadening its appeal way beyond the hackers and tinkerers who flash alternative ROMs on their Android devices, and Microsoft could be a great fit there.

Yes. Absolutely. This is a terrific solution for both Cyanogen and for Microsoft – but a looming problem for Google if Microsoft can begin to impose its services on millions of phones.


Steam Review Watch » Tumblr

” Just don’t,don’t even,just please no…DON’T BUY IT ! 🙂 ” – 999.8 hours played.

” *****DONT LET MY HOURS FOOL YOU!!**** This is probably the most terrible game of all time. ” – 239.7 hours played.

And many more reviews from the toughest (and most entitled?) audience ever. (Via @daveverwer of iOS Dev Weekly.)


Start here: Firefox dumps Google, 50m Lumias?, Galaxy Note v iPhone 6+ screens, Uber accounting, and more


Search no further for Yahoo if you use Firefox. Well, maybe.

A selection of 11 links for you. Ventilate room thoroughly.

New search strategy for Firefox: promoting choice & innovation >> The Mozilla Blog

Today we are announcing a change to our strategy for Firefox search partnerships.  We are ending our practice of having a single global default search provider. We are adopting a more local and flexible approach to increase choice and innovation on the Web, with new and expanded search partnerships by country:

• United States

Under a new five-year strategic partnership announced today, Yahoo Search will become the default search experience for Firefox in the U.S.
Starting in December, Firefox users will be introduced to a new enhanced Yahoo Search experience that features a clean, modern interface that brings the best of the Web front and center.

Wow. A few days ago I wrote “I’m certain that no matter what price Mozilla demands (it presently gets about 90% of its revenue from Google kickbacks on searches), Google will pay it. Why? Because the cost of losing 20% of the desktop to Microsoft search at once is far greater than the odd millions it shovels Mozilla’s way.” So, that’s me wrong.

It’s not clear yet whether Google dumped Firefox, or Yahoo outbid Google; the latter seems unlikely, unless Google substantially cut its offer from the previous $300m three-year deal. Last time, Microsoft pushed up the bidding up to try to get Bing there; Google outbid it. No doubt the details will emerge in the coming days, or hours. Also unclear: what the default search will be in European countries. (Russia: Yandex; China: Baidu.) Quite a coup for Marissa Mayer, though.

Firefox does have a problem, though: it’s nowhere in mobile, and that’s increasingly where the search volume is. Update: Mozilla tells me that Google will remain the default for now in Europe.

Reaction on Twitter is that people will just switch the default back to Google. There’s sure to be some sort of search volume target in Yahoo’s deal; if too few searches come to Yahoo, Mozilla will lose out financially.


Passenger stuck with $1,171 Wi-Fi bill on Singapore Airlines flight >> WSJ Digits blog

Jeremy Gutsche, chief executive of Toronto-based innovation consultancy Trend Hunter, says he unwittingly accrued the charges on a flight last week from London to Singapore.

Gutsche says he signed up for a 30 megabyte Internet plan, which cost $28.99, and was aware that he would be responsible for data beyond that limit. But he was stunned when he learned upon landing that viewing some 155 pages — mostly checking email and uploading a PowerPoint document — had resulted in $1,142 of overage fees, he said in a blog post and on Twitter.

PowerPoint considered… expensive. (It was about 4MB, Gutsche says.)


Display color accuracy shootout >> Displaymate

Ray Soniera:

Some manufacturers and models provide better color accuracy than others. We have taken the six best mobile displays from our Display Technology Shoot-Out article series over the last year and compared their color accuracies all together side-by-side with detailed and very revealing measurement results. Since we only test the best performing displays to begin with, they were already known to have fairly good color accuracy, so we’ll learn which are the Best of the Best, and the reasons why…
 
But why is color accuracy important? Poor to mediocre color accuracy has been the rule since the dawn of color TVs in the 1950s, and people are also accustomed to seeing mediocre color prints from their film and now digital cameras. But the technology is already available that makes it possible for today’s consumer displays to be as color accurate as the best studio production monitors that cost $50,000 ten years ago. And once you get used to beautiful accurate colors on a display you won’t want to go back…

TL:DR: Samsung’s Galaxy Note 4 comes out top, Surface Pro 3 next, iPhone 6 Plus and iPad Air 2 are good on skin tones but score badly on others. Not clear who makes Apple’s screens.


Samsung preps new mobile video service >> The Information

Jessica Lessin:

Samsung Electronics is rebooting its mobile video strategy in a test of whether short-form video content can drive mobile revenues just as games have.

The South Korean company has earmarked several tens of millions of dollars to invest in short-form video for a new mobile product, according to people Samsung talked to about the effort. Internally, the product had gone by the code name Volt but will launch under another one.

The initiative is being overseen by John Pleasants, a gaming veteran who managed Disney’s mobile services and gaming business before joining Samsung as executive vice president of media solutions in June. While the initial business model for the service, which could also include music, isn’t clear, over time the company is looking to create media services for which it could charge a few dollars a month, said one of the people briefed.

Possibly might work in South Korea; can’t see it getting any traction in the US or Europe. Nokia used to think it could charge people a few dollars a month for mapping services, which is why it bought Navteq for $8.1bn in 2007, two years after Google Maps launched and a year before Android did. Nice timing, Nokia. Similarly, “short-form video” is already plentiful – and free.


What Uber drivers really make (according to their pay stubs) >> Buzzfeed

Johana Bhuiyan:

So we calculated Khalid’s new average of net income per hour over the five weeks I had access to by distributing his two largest expenses of being an Uber driver (rent and insurance) of approximately $641.67 over hours worked per week and subtracted that hourly expense from the net income per hour based on his pay stubs. His original average hourly net income without expenses was $32.90. Accounting for two weeks where he was technically in debt and could not cover both his rent AND insurance because he did not make enough, Khalid’s new average including expenses was a net income of $10.36.
Even drivers who own their vehicles and don’t have to worry about rental payments still come up against concerns.

Telling that NY general manager Josh Mohrer, who offered reporters the chance to verify his claims that Uber drivers make an average of $25 per hour (before expenses) is being investigated by Uber for allegedly tracking Bhuiyan.

I deleted the Uber app months ago over its tactics against Lyft. It seems that every day brings another reason to make its icon do the bee dance on your phone screen before you zap it.


GT Advanced creditors chafe at settlement deal with Apple >> Re/code

Holders of GT Advanced’s notes, including Aristeia Capital and an affiliate of Wolverine Asset Management, said in court papers that the “extraordinary allegations against Apple … call into question the adequacy of the settlement agreement.”

The noteholders cited allegations that Apple breached its contract and acted unfairly as GT Advanced’s lender. The noteholders also said Apple’s claims on GT Advanced’s equipment may be unsecured. This would put Apple among the last creditors to be paid, not the first as Apple’s deal anticipates.

Apple has denied GT Advanced’s allegations. In court filings, Apple has called the accusations “scandalous and defamatory” and “intended to vilify Apple and portray Apple as a coercive bully.”

Likely to run and run. (Reminder: I wrote about the travails at GTAT last week.)


Apple plans to push Beats to every iPhone >> FT.com

Matthew Garrahan and Tim Bradshaw:

Apple’s revamped Beats service will operate on a paid subscription model. The service, which is likely to be rebranded under the iTunes label, will form part of a three-pronged music strategy for Apple, alongside downloads and iTunes Radio, which it launched in 2013. The trio will challenge not only Spotify, whose paid streaming service has more than 10m subscribers, but also Pandora and Soundcloud.

Apple is preparing to put its new Watch on sale in early 2015, to which the new music push could be linked.

200m iTunes accounts, and many more iPhones than that in use. Obstacles: song/artist licensing (Beats and iTunes Radio are both only available in the US); price; getting those already on subscription services to switch.

Techcrunch’s Josh Constine originally reported this in late October, but the FT adds timing (March) and the app install.


More than 50 million Lumias activated, 320,000 apps in store and more interesting Windows Phone stats from Microsoft >> WM Power User

[Microsoft] also revealed [at a blogger conference] there were 320,000 apps in the store, up from 300,000 in August 2014.

Another very interesting item was that 50m Lumias have been activated to date [worldwide].  While this does not tell us how many Windows Phones are still in use, with Lumias being more than 90% of Windows Phones in use according to AdDuplex, it does set some kind of upper limit.

According to Nokia’s/Microsoft Mobile’s financials, 67m Lumias have been shipped since 3Q 2011. So this doesn’t quite square: where are the other 17m?

Meanwhile if AdDuplex’s 90% is right, then that’s an upper limit of 55m Windows Phone devices active – about as many as active BlackBerry subscribers (not BBM users), and a long way from the 350m or so iPhones (500m-odd iOS devices) and billion-plus Google Android devices. In fact, AOSP (non-Google Android, used in China) is about as big as iOS.

That makes Windows Phone the fourth ecosystem. Still, one of the slides in the presentation says it’s outsold the iPhone in 24 countries, so that’s OK.


Report: Android One facing stiff competition and low sales in India >> Android Authority

Android One was announced at Google I/O earlier this year, and with it, a promise that Mountain View would be handling all of the updates for these low-priced devices aimed at developing countries. Though some might not be aware, not one but three One devices launched in India mid-September, but the problem is not one of them has done well. Those trying to find out why need only look at Samsung’s plight: stiff competition.

Consumer sales is a game of numbers, and for the last two weeks of September, a total of 230,000 units running Android One were imported into India. But it gets worse: only 200,000 devices were imported for the entire month of October, according to data shared with The Economic Times by local marketing firm Cybex Exim Solutions. To put things into even better perspective, “for the month of October, roughly 8m smartphones were shipped into [India], of which Android One would be just about 2.5%,” a source told The Economic Times. Compare this with the extremely rosy expectations that were originally had.

The original extremely rosy expectations came from chipmaker MediaTek which expected 2m sales by the end of the year . Could be tough to meet. Small onboard storage, online-only sales and supply problems are listed as parts of the problem.


Helping users find mobile-friendly pages >> Official Google Webmaster Central Blog

Starting today, to make it easier for people to find the information that they’re looking for, we’re adding a “mobile-friendly” label to our mobile search results…

…We see these labels as a first step in helping mobile users to have a better mobile web experience. We are also experimenting with using the mobile-friendly criteria as a ranking signal.

“Ranking signal” means “we might demote you if you’re bad on mobile”. Questions: (1) how large or small does a screen have to be to count as “mobile”? Or is it dependent on access method, eg 3G = mobile, Wi-Fi = fixed? (2) how strong will the signal of being non-mobile be?

Also: Google first said it would do this “in the near future” 18 months ago. Clearly it wasn’t so near. What made it harder?


Rides of Glory >> Uber Blog

Cab service Uber thinks it has erased the “walk of shame” (ask your parents, kids) and replaced it with the “ride of glory”. Morning glory? Anyhow:

One of the neat things we can do with our data is discover rider patterns: are there weekend riders that only use Uber post-party? What about the workday commuters who use us every morning? It was while playing around with this idea of (blind!) rider segmentation that we came up with the Ride of Glory (RoG). A RoGer is anyone who took a ride between 10pm and 4am on a Friday or Saturday night, and then took a second ride from within 1/10th of a mile of the previous nights’ drop-off point 4-6 hours later (enough for a quick night’s sleep). (This time window may not be the best, but small changes don’t change the overall pattern.)

RoGer. Haha. Though it might just be people getting together for an all-night coding session starting their principled cab-offering rival, eh? (Anyhow, Boston comes out top, well ahead of New York, though this probably takes no account of the number of users, number of cabs, or any other relevant piece of statistical information.)