Start up: the comments pit, Magic Leap v Google Glass, South Korea’s shocking history, sue Kanye!, and more

Seems the EC is going to charge Google with antitrust violations over Android. Photo by Geoff Livingston on Flickr.

You can now receive each day’s Start Up post by email. Confirmation link first, so no spam.

A selection of 10 links for you. Just a little short of Avogadro’s number. I’m charlesarthur on Twitter. Observations and links welcome.

They called it ‘the worst job in the world’ – my life as a Guardian moderator » The Guardian

Marc Burrows was head of the Guardian’s comment moderation team for five years:

»Ultimately, the biggest problems in comment threads come down to “agenda trolls”: the people so convinced they are right that they ride into a conversation not to join it, but to rip it apart.

They are easy to spot: they are the users who will scream “LIAR!” when they mean, “I think you’re wrong”, the ones whose arguments never quite seem to match the comment they are addressing, who resort to insults and TALK IN CAPITALS. You can’t win against those people, because they never truly believe they have lost.

They are comment-thread poison – men’s rights activists who act as if articles about women’s issues are their gender’s single biggest problem, climate change deniers who will drag any conversation about energy policy into murky pseudo-science, and borderline racists for whom there is no issue that cannot be pinned on immigration (UK) or black people (US). It is often known as “whataboutery” and is a tactic designed to throw a conversation off course.

«

Burrows was terrific at his job (which obviously includes leaving comments alone as well as deleting them). This long piece points to the benefits of comments, which absolutely do exist, as well as – like here – the disbenefits, and the problems of making them add value to the article above.

I think it’s that which nobody has quite solved: how to make comments below an article add what’s above. Not only do you need intelligent commenters who want to add value, you need a way for that value to be recognised. It’s notable that the number of articles on the Guardian open for comments had reduced drastically in the past 18 months.
link to this extract

 


The Guardian eyes content blocking, while Eyeo pleads legitimacy with independent verification » The Drum

Ronan Shields:

»On the opening day of the week-long event, the IAB hosted a panel session entitled ‘Ad Blocking: A New Deal or a Modern Day Protection Racket?’ where representatives from the indsutry’s buy and sell-side, were joined by privacy and ad blocker advocates to debate the issue.

Tim Gentry, The Guardian’s global revenue director, told attendees the title had recently become “far more persistent” in its charge to counter the effect of ad blockers, and this strategy could eventually include blocking access to content if it detects a user has one installed on their browser.

“With a small section we’ve tried to be far more persistent, asking them to either whitelist us, pay to become a member, tell us you’re a subscriber, and with a small sub-sect of people we’ll start to block access to content,” he said.

“What we’ve seen is that up to two-thirds of ad blocker users are willing to whitelist us, because they want quality content,” added Gentry.

Guy Philipson, CEO, IAB, UK, also recounted how “six-or-seven” publishers were exploring the option of following a similar approach adopted by French and Swedish publishers to act in unison to request that users either whitelist them or switch off their ad blockers altogether, or else be refused access to content.

«

The incremental moves by the publishers here are like a chess game where they’re unsure of the strength of their opponent. Ask nicely? Block back? Offer alternatives? The problem is that no tactics works on more than a third, or fewer, of those who use adblockers. So who’s “winning”?
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Canada’s competition watchdog drops probe into Google » Reuters

Alastair Sharp:

»Canada’s Competition Bureau said on Tuesday that it was dropping an investigation into Google after saying in 2013 that it suspected the company was abusing its dominant position in online search.

The watchdog said it had found evidence to support one of the allegations against Google but that the company had already made changes to remedy those concerns and agreed not to reintroduce anticompetitive clauses in its contracts.

The Bureau said it did not find sufficient evidence of a substantial lessening or prevention of competition in the market to support its other allegations against Google, now a unit of holding company Alphabet Inc.

«

That’s the good news. Now for the bad news…
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Margrethe Vestager to charge Google Wednesday: sources » POLITICO

Nicholas Hirst and Chris Spillane:

»European Competition Commissioner Margrethe Vestager is expected to unveil formal antitrust charges Wednesday against Google’s Android mobile operating system, according to two people briefed on the timing.

Google expects the charges to drill down on its Android distribution agreements, according to one of the people, who requested anonymity because the company’s position isn’t yet public.

The Commission is concerned that some of Google’s terms and conditions unnecessarily restrict phonemakers, giving Google’s own apps — from search to Gmail to maps — an unfair advantage.

«

You could say “popcorn!” except that this will follow this pattern: (a) a charge sheet from the EC (b) a rebuttal blogpost from Google (c) complete silence for a year or more while nothing happens.
link to this extract

 


South Korea covered up mass abuse, killings of ‘vagrants’ » Associated Press

Kim Tong-Hyung and Foster Klug:

»Choi [Seung-woo] was one of thousands — the homeless, the drunk, but mostly children and the disabled — rounded up off the streets ahead of the 1988 Seoul Olympics, which the ruling dictators saw as international validation of South Korea’s arrival as a modern country. An Associated Press investigation shows that the abuse of these so-called vagrants at Brothers, the largest of dozens of such facilities, was much more vicious and widespread than previously known, based on hundreds of exclusive documents and dozens of interviews with officials and former inmates.

Yet nobody has been held accountable to date for the rapes and killings at the Brothers compound because of a cover-up orchestrated at the highest levels of government, the AP found. Two early attempts to investigate were suppressed by senior officials who went on to thrive in high-profile jobs; one remains a senior adviser to the current ruling party. Products made using slave labor at Brothers were sent to Europe, Japan and possibly beyond, and the family that owned the institution continued to run welfare facilities and schools until just two years ago.

Even as South Korea prepares for its second Olympics, in 2018, thousands of traumatized former inmates have still received no compensation, let alone public recognition or an apology. The few who now speak out want a new investigation.

«

The government opposes it on the grounds that the evidence is “too old”; an official said “there have been so many incidents since the Korean War.” Astonishing investigation, aided by still-extant government documents and living people.
link to this extract

 


Magic Leap: a new morning » YouTube

»Welcome to a new way to start your day. Shot directly through Magic Leap technology on April 8, 2016 without use of special effects or compositing.

«

I watched this, and immediately I thought “yup, I’ve seen that thing where notifications you’d rather deal with on your phone are shown to you floating in mid-air. What was it? Oh, I know…”
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Project Glass: One day… » YouTube

You might remember this, released in April 2012.

»This is an early concept video that was made when Project Glass was just getting started. While a lot has changed since then, our motivation to get technology out of the way remains the same.

«

Anyway, if you do want to read about Magic Leap…
link to this extract

 


Five burning questions about Magic Leap after Wired’s huge profile » The Verge

Nilay Patel:

»Wired ran an enormous profile on mysterious AR startup Magic Leap today, written by legendary tech journalist Kevin Kelly. It’s incredible, and you should read it, if only because Kelly’s obvious love and enthusiasm for virtual and augmented reality is infectious and energizing.

But the piece also raises many, many more questions about Magic Leap than it answers — and given the extreme opacity that’s surrounded Magic Leap, that’s pretty notable. (To catch you up: Magic Leap is a secretive company that’s raised over a billion in funding from Silicon Valley giants like Google and Andreesen Horowitz, but it’s never given a public demo — most of what we know comes from fantastical pitch decks buried inside patent applications.)

So here are five burning questions about Magic Leap.

«

Patel raises excellent questions (along the lines of “how the hell does this thing works, then?”). Kelly’s article is breathless as ever, almost to the extent of parody. Patel’s questions are worth asking. (One also thinks: perhaps he’ll get the journalists on The Verge to ask similar searching questions when they do breathless pieces too.)
link to this extract

 


Man sues Kanye West, Tidal, over new album » Bloomberg

Anthony McCartney:

»The proposed class action lawsuit filed in U.S. District Court in San Francisco by Justin Baker-Rhett contends West fraudulently promised fans that his album, “The Life of Pablo,” would only be available on Tidal. The site charges users at least $9.99 a month, but West’s album has since been released for free on Apple Music and Spotify.

Millions of people flocked to Tidal in February because of West’s new album and the rapper’s promise of exclusivity, giving the struggling site a boost and also a trove of user information, the lawsuit states. Baker-Rhett is asking a judge to order Tidal to delete information collected on users who signed up for West’s album.

“Mr. West’s promise of exclusivity also had a grave impact on consumer privacy,” the lawsuit states, noting that users’ credit card information, music preferences and other personal information have been collected.

The lawsuit contends the value of new subscribers and their personal information could be as much as $84m for Tidal.

«

That claim by Kanye (who’s a shareholder in Tidal) that it would be Tidal-only was never credible. But of course everyone feigned belief.
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Ears on with the LG G5’s Bang and Olufsen DAC » AndroidAuthority

Rob Triggs:

»For the listening test I donned my pair of AKG K550’s, a reasonably priced set of “reference” headphones with a 32 ohm input impedance and frequency range from 12Hz to 28KHz.

My impressions of both the regular LG G5’s audio output and the B&O DAC are very positive. The default G5 pumps out a mostly well balanced presentation with plenty of detail and clean sounding highs, although there’s not a huge amount of liveliness to them. The bass can be a little lacking in places, especially in punchier tracks, and, while certainly not narrow, the G5’s stereo output isn’t especially wide. We can attribute this to the handset’s mediocre crosstalk test result, which reveals some bleed between the left and right channels.

I struggled to make out any difference between my “Hi-Fi” files and their equivalent CD quality tracks, but those will a very keen ear will be able to pick up on some differences when listening to their compressed alternatives.

«

That middle paragraph could be about wine (“clean highs.. liveliness..”) or any other product where people pretend to themselves that they can distinguish indistinguishable things. 12Hz is far below hearing, while 28kHz is far above it.

The G5’s “Friends” idea might get some audiophiles to spring for it, but I don’t see it catching on.
link to this extract

 


Errata, corrigenda and ai no corrida: none notified.

Start up: Nintendo’s mobile money, Nest misses summer, the non-voice phone, why Tidal will fail, and more


Carphone Warehouse: not the place to look for an Apple Watch. Photo by morebyless on Flickr.

A selection of 10 links for you. None is a leftover April Fool’s. I’m charlesarthur on Twitter. Observations and links welcome.

DeNA, in Nintendo pact, aims for games bringing in over $25m/month » Reuters

Japanese online game maker DeNA Co Ltd on Wednesday said it wants its new partnership with gaming giant Nintendo Co Ltd to yield titles that bring in over 3bn yen ($25.02m) a month.

The alliance, announced on March 17, will bring Nintendo characters such as Super Mario and Donkey Kong to smartphones, and see their jointly developed games available through phones and tablets as well as Nintendo’s Wii U and 3DS consoles.

DeNA Chief Executive Isao Moriyasu said the partners would release their first game later this year, but was coy on which character from Nintendo’s trove of intellectual property (IP) would be featured.

“We want to create games that will be played by hundreds of millions of people,” Moriyasu told Reuters in an interview. “We want to create multiple hit games rather than aiming to succeed with just one powerful IP element.”

Ambitious, but should be feasible. Nintendo takes in roughly 25bn yen per month in software sales at present.


With the Galaxy S6 and S6 Edge, Samsung tries to regain its footing » NYTimes.com

Farhad Manjoo:

In the international market for phones, Samsung’s Galaxys are relatively expensive. They sell for about the same price as Apple’s latest devices, $199 and up with a two-year contract, or more than $650 without a contract. But powerful phones made by low-priced Chinese sellers, like the OnePlus One, often sell for less than half the price of high-end Samsung and Apple devices.

If you pay the premium price to Apple, you get a phone with a well-designed operating system, no overlapping preloaded apps, and a host of services that often work very well, like iMessage, Apple Pay and expanding compatibilities with Apple’s personal computers and devices like the Apple TV and, soon, the Apple Watch. You can criticize Apple’s sticky ecosystem as a form of consumer lock-in, but Apple sure has built a luxurious prison, and customers are willing to pay extra for it.

If you pay that premium to Samsung, you don’t get a whole lot more than you can get on, say, a phone made by Xiaomi, OnePlus or any of a dozen smaller players.

That, indeed, is the problem.


Voice out of vogue for UK mobile phone users » eMarketer

In December 2014 polling from multichannel solutions provider Oxygen8 Group, voice didn’t even make the top 10 list of mobile services used by mobile phone users. Communication needs are more likely being met by other data-led services. For example, according to the survey, the most popular service was messaging, cited by 90.0% of respondents. Email and social media, with respective response rates of 83.0% and 77.6%, also fared well.


Energy companies around the world infected by newly discovered malware » Ars Technica

Dan Goodin:

The United Arab Emirates was the country most targeted by the attackers, followed by Saudi Arabia, Pakistan, and Kuwait.

Computers are initially infected with Laziok through spam e-mails coming from the moneytrans[.]eu domain. The e-mails contain a malicious attachment that exploits a Microsoft Windows vulnerability that was patched in 2012. The same vulnerability has been exploited in other attack espionage campaigns, including one that used the Red October malware platform to infect diplomatic, governmental, and scientific organizations in at least 39 countries. The Laziok exploit typically came in the form of an Excel file.

Patched in 2012, but not patched. The state of security today.


Tidal and the future of music » stratechery

Ben Thompson:

even if Jay-Z and company were truly independent, they would be heavily incentivized to avoid exclusivity as well: remember that music has high fixed costs but (especially on the Internet) zero marginal costs. That means the best way to make money is to sell as many units as possible in order to spread out those fixed costs. That, by extension, means the optimal strategy for whoever owns the music is making it available in as many places as possible – the exact opposite of an exclusive.

This ultimately is why Tidal will fail: it’s nice that Jay-Z and company would prefer to garner Spotify’s (minuscule) share of streaming revenue, but there is zero reason to expect Tidal to win in the market. Tidal doesn’t have Spotify’s head-start or free tier, it doesn’t have Apple’s distribution might and bank account, and it doesn’t have any meaningful exclusives3 — and to be successful, you need a lot of exclusives; it’s too easy and guilt-free to pirate (or simply skip) one or two songs.

And now stay tuned…


Apple’s music strategy looks increasingly risky » Above Avalon

Neil Cybart:

Apple’s strategy with music streaming continues to be a work in progress, but from what we know, curation and discovery will be two main tenets of a service that uses music exclusives as a carrot to entice users. In what could be a major negative, Jimmy Iovine reportedly was unable to get the cost for this music streaming service down to $5/month, with record labels demanding Apple remain steady at the “me-too” $9.99/month price. The primary problem with this chain of events is that music executives are hardly in a position to be dictating pricing and business strategy in an industry that may be fundamentally broken, yet again, by technology.

Music streaming is split into free and paid and there is risk that without a free offering, Apple may not reach enough scale to force consolidation among streaming services. A $5/monthly price was thought to alleviate some of this risk, but with Apple possibly needing to ship at $9.99/month, one has to wonder if management is pleased with how the product is shaping up.

One theme that permeates this discussion is Apple’s forced hand. With iTunes Radio, a seemingly “me-too” product compared to Pandora, Apple has seen moderate levels of success, but nothing that would jump out to an observer as ground-breaking. Apple risks a very similar fate with a paid music streaming service: garnering enough success to warrant respect with the endeavor (mostly because the bar is set so low), yet unable to capture the music industry like it was 2005 again. In essence, Apple would be stuck in catch-up mode.

Without a $5-per-month tier, the music industry is never going to break YouTube’s grip – which is essentially ad-supported streaming where the labels don’t get the same cut as they would from a paid service.


Nest confused by BST » Nest Community

Britain switched to “summer time” (equivalent to US’s Daylight Savings) at the weekend, going an hour ahead of GMT. Seems that Nest didn’t get the message:

The switch to BST seems to have confused my Nest! I have a manual schedule setup, auto schedule is disabled and the Nest didn’t come on at the new time this morning!

Only UK affected, said Nest. (Well, duh.) Puny humans and their clock-changing. (Apple was caught out for years by DST changes, which its alarms didn’t keep up with.)


IEEE waves through controversial FRAND patent policy » EE Times

John Walko, in February:

IEEE’s new standard on patents that lowers royalty fees is making some members angry.

The IEEE’s decision to approve a bitterly contested change to its patent policy, has, perhaps unsurprisingly, caused bitter divisions among its members. The revised rules would see the royalty fees large vendors have to pay reduced significantly, particularly in the wireless sector.

Compensation for a company’s IPR would now be based on a percentage of component price rather than the whole device, as is generally the norm.

Another consequence of the revised approach to royalties is a more realistic definition of what represents Fair, Reasonable and Non-Discriminatory (FRAND) when it comes to valuing a company’s standards-essential patents (SEP) such that the inventors get a fair return on sometimes huge investments into developing innovations, while at the same time not building barriers to entry for new products and new suppliers.

I missed this at the time; but it’s pretty dramatic. Lots of lawsuits have previously involved demands for royalties on finished products, which – if you think about it – is daft: if an essential patent only affects some tiny part of the operation of a device (eg Wi-Fi on the Xbox 360, as an example) why should Microsoft have to pay a proportion of the finished price?

This doesn’t have “non-practising entities”, aka patent trolls, pleased. Here’s Bill Merritt of Interdigital (an NPE) fulminating about it – and saying it won’t play ball.

Seems minimal, but this could have big long-term effects.


Sony Mobile aims to ship 38 million smartphones in FY2015, say sources » Digitimes

Daniel Shen and Steve Shen:

Sony Mobile Communications aims to ship 38m smartphones in fiscal 2015 (April 2015-March 2016), down slightly from 39.2m units shipped in the previous fiscal year, according to sources at Taiwan’s handset supply chain.

The lower shipment target comes as the Japan-based vendor is still overhauling its handset business and has also shifted its focus to the mid-range to high-end segment, said the sources.

Despite the absence of new orders from Sony Mobile since the fourth quarter of 2014, Taiwan’s ODMs have begun shipping some new models to the Japan-based vendor recently, including the Xperia E4 from Arima Communications, Xperia E4g from Compal Electronics and Xperia M4 Aqua from Foxconn/FIH Mobile.

Sony seems to be keeping focus on waterproofing, removable batteries and SD cards – unlike Samsung. How’s this going to play out?


Carphone Warehouse cut off from Apple Watch launch » Telegraph

Chris Williams:

Carphone’s UK chief executive, Graham Stapleton, said that the 800-strong high street chain will not be part of the launch next month.

He added: “We would love to be able to stock the Apple Watch. I’ve got to be careful what I say but I think they are just going another way with it. We have not been given the opportunity.”
Instead of selling its smartwatch thorough the same channels as the iPhone, Apple will court high-end fashion shoppers in more exclusive locations, as it charges prices as high as £13,500 for the top-of-the-range model. Window displays at Selfridges’ flagship Oxford Street store, for instance, were concealed behind Apple-branded hoardings on Tuesday in preparation for the launch.

Colour me totally unsurprised that Apple isn’t selling the Watch through CPW – which, for American readers, is like Best Buy for phones.