Start up: inside a content factory, US reacts to Safe Harbour sinking, why Surface?, Android lemons and more


In China, such literalism might really happen. Photo by GotCredit on Flickr.

A selection of 8 links for you. Fee fi fo fum. I’m charlesarthur on Twitter. Observations and links welcome.

The Chicago End-Times » The Awl

Sam Stecklow on the “content factory” at the Chicago Sun-Times, churning out meaningless content because ads:

Network staffers were concerned with the quality of work they were being asked to do, too. Marty Arneberg, a former intern, told me, “When I was applying to jobs, I would send very few Sun Times Network articles. I would mention in my résumé, forty hours a week I worked here, but I would not send them any examples. Because it was such a content factory, you just had to pump stuff out all the time. It was just like, get it out there, we need some pageviews now.” A former editor told me, “I wouldn’t read most of what I wrote if given the choice.” He added, “Spending more than thirty minutes on any article was generally frowned upon.” Arneberg told me that a “post got me the most pageviews of any post that I wrote and it was complete bullshit. It was a total hoax,” he said. “The weird thing is, when it came out that that was a hoax, nobody spoke to me. Nobody said anything, like, ‘Hey, you gotta watch out for that.’ It was just ignored.”

The question of whom, exactly, Sun Times Network is supposed to be for is one I asked everyone I interviewed for this story, and none of them could provide a good answer. I can’t either.

Stecklow’s descent into the toxic hellstew is well-described; it’s like a modern version of The Jungle. This is where content is heading. And not long after that, the stories will be “written” by computers, and you’ll wonder why we don’t just get computers to read them too, and go and do something more worthwhile, such as digging ditches. Oh, and reading The Awl.
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The company behind Relish wireless broadband makes a big loss » Engadget

Nick Summers:

Relish’s dream to connect London homes with wireless broadband, rather than traditional landlines, could be in trouble. UK Broadband, the company behind the service, has reported losses of £37.5m for 2014 – almost four times what it was the year before. To make matters worse, turnover slipped from roughly £2m to £1.5m over the same period. Relish was launched in June 2014 as a simpler, but capable broadband alternative to the likes of BT, Sky and Virgin Media. Instead of copper and fibre cables, the company relies on 4G connections to deliver the internet to its customers. The advantages are plentiful — you don’t need to pay for a landline, and because Relish’s network is already up and running, you don’t need an engineer to install anything. Once you’ve signed up, a router is sent round within the next working day and you can instantly get online. The concept is similar to the mobile broadband packages offered by EE, Three and other UK carriers, although here there are no restrictive data allowances. So what’s gone wrong?

Nobody, it seems, knows.
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China is building the mother of all reputation systems to monitor citizen behaviour » Co.Exist

Ben Schiller:

“They’ve been working on the credit system for the financial industry for a while now,” says Rogier Creemers, a China expert at Oxford University. “But, in recent years, the idea started growing that if you’re going to assess people’s financial status, you should equally be able to do that with other modes of trustworthiness.”

The document talks about the “construction of credibility”—the ability to give and take away credits—across more than 30 areas of life, from energy saving to advertising. “It’s like Yelp reviews with the nanny state watching over your shoulder, plus finance, plus all of these other things,” says Creemers, who translated the plan.

The system, overseen by the State Council, is made possible by two factors. One, it’s now possible to gather information about behavior as never before. As we use the Internet and different devices, we’re leaving behind a huge footprint of data. Second, the Chinese government sees no reason to safeguard its citizens’ data rights if it thinks that data can benefit them, says Creemers.

“In Europe and the U.S., there’s a notion that the state should be constrained, that it’s not right to intervene in people’s lives, unless for justified reasons. In China, the state has no qualms about that. It says ‘data allows us to make society for better, so we’re going to use it,'” he says.

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Behind the European privacy ruling that’s confounding Silicon Valley » NYTimes.com

Robert Levine:

American technology firms are especially worried because they routinely transfer so much information across the Atlantic. “International data transfers are the lifeblood of the digital economy,” said Townsend Feehan, chief executive of IAB Europe, which represents online advertising companies including Google as well as small start-ups. The ruling “brings with it significant uncertainty as to the future possibility for such transfers.”

As Mr. Schrems sees it, however, what is at stake is a deeper conflict between the European legal view of privacy as a right equivalent to free speech and that of the United States, where consumers are asked to read and agree to a company’s terms of service and decide what’s best for themselves. “We only do this in the privacy field — dump all the responsibility on the user,” Mr. Schrems said. He pointed out that consumers are not expected to make decisions about other complex issues, like food or building safety. “In a civilized society,” he said, “you expect that if you walk into a building it’s not going to collapse on your head.”

But if it collapses on your head and kills you, then you sue! No, hang on. (Bonus point to Levine for the handwringing quote from the advertising industry.)
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Microsoft Surface: from cross-bearer to standard-bearer » Fast Company

Ross Rubin:

As the Surface Pro customer base has grown, it’s likely that Microsoft is just accommodating potential customers who prefer a more laptop-like device than the Surface Pro 4, which is still a tablet propped up with a kickstand.

While Microsoft is quick to compare its “ultimate laptop”—which starts at $1,500 and goes way, way up—to Apple’s portables, it will walk a far narrower tightrope in competing with its own hardware partners with the Surface Book. Not only does the first model stand to do battle with the best that HP, Dell, Acer, and Lenovo have to offer, but the company is poised to come downmarket with a lower-priced mainstream version, as it did with the $500 Surface 3.

The Surface experience story isn’t quite as good as it looks on paper. Even with the considerable reconciliation of Windows 10 and the arrival of a touch-optimized Office as well as other universal apps, Windows’ interface is still in transition. Many people with Surfaces spend much of their day working not so differently than they would with a no-touch Windows 7 laptop. Even on the marketing side, Microsoft needs to rethink the Surface Pro, which it’s been promoting as the tablet that can replace your laptop. Now that the company wants to sell you a laptop, where does that leave the Surface Pro?

This is slightly the problem: why Surface Pro, if there’s Surface Book? Rubin also thinks there’s a Surface iMac (for want of a better name) brewing in Redmond. This seems unlikely though – the sales figures would be so miniscule it would never make money for anyone. Speaking of which…
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Why Apple is still sweating the details on iMac » Medium

Steven Levy was given access to Apple’s Ergonomic Design Lab to get the inside story of how the new iMacs and Magic Mouse and so on were built. But what are they for? Phil Schiller, Apple’s head of marketing, explains:

“The job of the watch is to do more and more things on your wrist so that you don’t need to pick up your phone as often. The job of the phone is to do more and more things such that maybe you don’t need your iPad, and it should be always trying and striving to do that. The job of the iPad should be to be so powerful and capable that you never need a notebook. Like, Why do I need a notebook? I can add a keyboard! I can do all these things! The job of the notebook is to make it so you never need a desktop, right? It’s been doing this for a decade. So that leaves the poor desktop at the end of the line, What’s its job?”

Good question. And the answer?

“Its job is to challenge what we think a computer can do and do things that no computer has ever done before, be more and more powerful and capable so that we need a desktop because it’s capable,” says Schiller. “Because if all it’s doing is competing with the notebook and being thinner and lighter, then it doesn’t need to be.”

But – take note – no intention of introducing a touchscreen iMac. None at all, says Schiller: “The Mac OS has been designed from day one for an indirect pointing mechanism. These two worlds are different on purpose.”
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​Android security a ‘market for lemons’ that leaves 87% vulnerable » ZDNet

Liam Tung:

“The difficulty is that the market for Android security today is like the market for lemons,” Cambridge researchers Daniel Thomas, Alastair Beresford, and Andrew Rice note in a new paper.

“There is information asymmetry between the manufacturer, who knows whether the device is currently secure and will receive security updates, and the customer, who does not.”

Their analysis of data collected from over 20,000 Android devices with the Device Analyzer app installed found that 87% of Android devices were vulnerable to at least one of 11 bugs in the public domain in the past five years, including the recently discovered TowelRoot issue, which Cyanogen fixed last year, and FakeID.

The researchers also found that Android devices on average receive 1.26 updates per year.

“The security community has been worried about the lack of security updates for Android devices for some time,” Rice said.

The “security community” hasn’t had much effect, then. The study was part-funded by Google.
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US says Apple e-books antitrust monitor no longer needed » Reuters

Nate Raymond:

The US Justice Department has determined that Apple Inc has implemented significant improvements to its antitrust compliance program and that a court-appointed monitor’s term does not need extended, according to a court filing.

The Justice Department in a letter filed late Monday in Manhattan federal court said its recommendation was despite Apple’s “challenging relationship” with Michael Bromwich, who was named monitor after the iPad maker was found liable for conspiring to raise e-book prices.

The Justice Department said its decision to not recommend extending the monitorship beyond its two-year term was “not an easy one,” as Apple “never embraced a cooperative working relationship with the monitor.”

But the department said it was giving greater weight to Bromwich’s “assessment that Apple has put in place a meaningful antitrust compliance program than to the difficult path it took to achieve this result.”

Apple is still considering an appeal to the Supreme Court. The antitrust thing must feel like a stain.
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No, wait! You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

Start up: Apple v chipmakers, the plot to sell Dell, is Android Auto safe?, casinos’ slotty problem, and more


Hey! Young man! You’ll never get anywhere sitting on desks throwing floppy disks around! Photo from Esparta on Flickr.

A selection of 9 links for you. May contain nuts. I’m charlesarthur on Twitter. Observations and links welcome.

The contortions of the consumer electronics market » DIGITS to DOLLARS

Jonathan Greenberg on Apple’s dual-sourcing of A9 chips:

I know whole villages in China that have been essentially de-populated overnight when the factory that anchors the town lost Apple business and had to shut down.

The rational side of me understands that this is just part of the reality of modern capitalism. What staggers me about last week’s news is that Apple is now putting semiconductor foundries in that position. It costs several billion dollars to build a fab. Imagine spending that kind of money to ensure having enough capacity for Apple, only to lose that business a year from now when the next version o the iPhone comes out.

I know that TSMC, in particular, has angered another very large customer because they devoted so much effort to winning the Apple business. They are going to be in a very tight spot when they go back to Apple to negotiate for A10 production. They have already lost a lot of business from that other customer, and at some point will have to negotiate with Apple for the next chip. If they lose Apple, they will have a an empty $5bn building. Apple knows that, and will use this fact when it comes time to talk about price.

I do not want to paint Apple as some ruthless group of cutthroats. This is just business. Apple may want to reconsider its approach to suppliers, as they may someday need to call in favors, but that day is not today.

This is just the reality of the market. Apple did not invent these practices. When Nokia had 50+% share of handsets, they operated in a similar fashion.

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Best of luck Microsoft, but the Surface Book isn’t going to save the PC » Telegraph

James Titcomb:

In making the Surface Book, which by all accounts is the pinnacle of laptop engineering, Microsoft is screaming: “Hey, PCs are still exciting, look at this one!” It is also sending a message to other computer manufacturers that they need to up their game if they want to keep a slice of what is left of the market.

Can it save the PC? Probably not. Consumers are unlikely to give up using their ever-more capable smartphones just because a slightly-better PC comes along. One could argue that laptop and desktop computers will always have to exist to get “real work done”, but it is becoming increasingly apparent that this is not really the case.

Slack, an office collaboration tool that works just as well on mobile as on computers, is replacing email in many workplaces. Last month, Apple unveiled the iPad Pro, a high-powered tablet with a laptop-sized screen and keyboard that many will see as a realistic alternative to buying a new computer. Google has a similar proposition with its new Pixel C.

But history has few instances of a declining technology being saved by a spectacular version of it – Sony’s decision to develop higher-capacity MiniDiscs in response to the iPod never really paid off, to give one example.

Microsoft is doing everything it can to keep the industry that has defined it alive. But it’s probably too late.

There are huge numbers of grumpy old sysadmins in the comments, but Titcomb gets to the meat of the issue: selling a super-premium 2-in-1 isn’t going to help anyone but Microsoft.
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Silver Lake explored sale of Dell’s PC business ahead of EMC deal » Re/code

Arik Hesseldahl:

Private equity firm Silver Lake, co-owners of Dell, last week approached Hewlett-Packard, Lenovo and Huawei to explore the possibility of selling off Dell’s personal computing business, sources familiar with the matter told Re/code.

But by Monday, Dell proposed to pay a combined $67 billion to acquire the data storage company EMC and its subsidiary VMware in what is the largest proposed technology M&A deal in history.

It was not immediately clear if Silver Lake acted alone or if Dell was consulted. It is also unclear if Silver Lake or Dell would continue to explore a sale at this point.

Lenovo didn’t think it would get regulatory approval; Huawei doesn’t want a PC anchor; HP has quite enough problems. Hesseldahl’s estimate is that Silver Lake might have sought $8bn – a third of revenue. Compare to the $25bn LBO in 2013: that’s some drop in value.
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Biggest tech acquisitions of all time » Business Insider

Matt Rosoff:

Dell’s $67bn purchase of EMC is the biggest pure tech acquisition ever. (AOL’s $162bn buy of Time Warner in 2000 was larger, but Time Warner was a media company, not a tech company.) This chart from Statista shows some of the largest tech acquisitions of the past decade, measured in 2015 dollars. 

There are a lot of dogs on the list.

Remarkably, three of those dogs are by HP: with Compaq (under Carly Fiorina), with EDS (under Mark Hurd), and with Autonomy (under Meg Whitman). Google-Motorola ($13.2bn in 2015 dollars) also stands out as one which really didn’t make its price back.
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Casinos bet on growth in table games, removing slot machines to make room » The Washington Post

Joe Heim notes that the number of slot machines in Nevada casinos has dropped precipitously since a high in 2001:

Nevada’s governor, Brian Sandoval (R) last week signed a bill that allows for the development of interactive slot machines. These are games that would presumably be more appealing to millennials who don’t seem interested in the passive — and mostly solitary — experience of playing traditional slot machines.

“This bill allows gaming manufacturers to use cutting-edge technology to meet the challenges prompted by a younger, more technologically engaged visitor demographic,” Sandoval told the Las Vegas Review Journal.

Casinos and machine manufacturers are now free to pursue slot games that would mirror video games and introduce some level of skill rather than pure chance into the slot experience.

Five years ago, Eric Meyerhofer helped found Gamblit Gaming, a Glendale, Calif., company that develops video and mobile games for gambling.

“There was a recognition in the casino gaming industry that the traditional products are doing a great job attracting and entertaining people from their late 40s up into their 60s or 70s, but they have very little penetration into the 45-and-under group,” Meyerhofer said. “And that doesn’t bode well for a casino industry without coming up with ways to adapt.”

Gotta keep the millennials (and Gen Zs) happy.
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Mobile is not a neutral platform » Benedict Evans

Evans points to the fact that Google and Apple get to decide how much control and visibility apps and their constituent functions work on their respective platfirms:

the deeper issue is that we haven’t just unbundled search from the web into apps – we’re now unbundling apps, search and discovery into the OS itself. Google of course has always put a web search box on the Android home screen (and indeed one could ask why there needs to be an actual browser icon as well) but this is much more fundamental.

That is, this isn’t really about what kinds of boxes slide onto your screen from where. it’s about how you talk to your friends, how you discover new services and how you decide to spend money. 

This, obviously, is why Facebook keeps trying to insert its own layers into the OS (and why Amazon made a phone). I sometimes feel that every spring Facebook holds F8 and says “this is what interaction on smartphones will look like”!”, and a few weeks later Apple and Google say “look, sorry kid, but…”. It’s not Facebook’s platform to change. But if Facebook is successful in using Messenger to close the loop between its online identity platform (which both Apple and Google lack) and notification and engagement on the phone, then it it’ll have managed to create its own layer at last. 

Really, what we see here is a search for another run-time. We had the web, and then we added apps, and now we look for another. Notifications? Siri/Now? Messaging (as forWeChat in China)? Something else?  But each of the previous run-times lacked search, discovery and acquisition as a fundamental part of the architecture – they had to be added later (and arguably that’s still not there with apps). On Facebook’s desktop platform, in contrast, both halves were there almost from the beginning. The next run-times on mobile might have both halves too. 

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Android Auto isn’t slurping Porsche engine data, says Google – but questions remain » The Register

Iain Thomson follows up on the “Android Auto doesn’t want data” denial from Google, pointing out that the CAN bus which controls data flow in cars generally doesn’t have any security:

In the above case, from the OpenXC platform, the Android device can be firewalled off from the critical CAN bus by a suitable CAN-to-USB translator; the Android gadget can only request information, such as wheel speed or whether the parking brake is on.

That gateway could block requests for low-level statistics that manufacturers and drivers would rather keep private. But if that gateway honors any request for data, we’re relying on Google keeping to its word and programming Android Auto to only fetch limited types of information.

The second thing that springs to mind is: can the connected smartphone write to the CAN bus as well as read from it? If the device is completely compromised in some way – such as by malware exploiting Stagefright bugs – can it fire commands into the vehicle’s brain stem? Android Auto needs to be able to control the audio system to pump up the volume or turn it down, for example, and if that means it writes to the CAN bus to do so, then any mayhem can be caused by the phone.

Perhaps the cars compatible with Android Auto have compartmentalized CAN buses so the audio system is blocked by a gateway from the engine control hardware – although reprogramming controllers on the bus to bypass these defenses is possible.

Slightly concerning, actually.
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Why the floppy disk is still used today » Digital Trends

Brad Jones:

Today, there’s a pleasing sense of nostalgia to the business model that mimics the product that [Tom Persky’s company Floppydisks.com] sells — while half of orders come via the web store, the other half are typically completed over the phone.

This allows Tom to build up a rapport with his customers, something that typically can’t be found at Staples or OfficeMax. Speaking to the men and women buying his wares also allows Tom to keep track of just how floppies are used circa 2015.

“There are people who love floppy disks,” he tells me, giving the example of a court reporter who uses the format for sheer convenience and force of habit. “There’s a large embroidery company that does 500 jobs a day,” he goes on. “They could do that on a hard drive — except their machinery doesn’t work with a hard drive.”

Therein lies the biggest reason that floppy disks are still in demand in some corners of industry. “In the 1990s, hundreds of thousands of industrial machines were built around floppy disks, which were high-tech of the time,” he tells me. “They were built to last fifty years.”

But floppy disks were not.

Replacing the machines would seem the logical option, but many of them are too valuable to scrap, or can’t be easily replaced by a modern equivilent. Tom lists the aforementioned embroidery machines, as well as ATMs, and some aviation tech as prime examples of devices that still have a need for data introduced through a floppy drive.

The reach of the floppy disk today goes further than you might expect. If the thought of vital flight equipment using a floppy for input seems far-fetched, then you may well be surprised to hear that the format is still in use by the United States Department of Defense.

End date uncertain; owning a million is too many, thinks Persky, but half a million is too few.
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From pixels to pixies: the future of touch is sound » Reuters

Jeremy Wagstaff:

UK start-up Ultrahaptics, for example, is working with premium car maker Jaguar Land Rover to create invisible air-based controls that drivers can feel and tweak. Instead of fumbling for the dashboard radio volume or temperature slider, and taking your eyes off the road, ultrasound waves would form the controls around your hand.

“You don’t have to actually make it all the way to a surface, the controls find you in the middle of the air and let you operate them,” says Tom Carter, co-founder and chief technology officer of Ultrahaptics.

Such technologies, proponents argue, are an advance on devices we can control via gesture – like Nintendo’s Wii or Leap Motion’s sensor device that allows users to control computers with hand gestures. That’s because they mimic the tactile feel of real objects by firing pulses of inaudible sound to a spot in mid air.

They also move beyond the latest generation of tactile mobile interfaces, where companies such as Apple and Huawei are building more response into the cold glass of a mobile device screen.

Ultrasound promises to move interaction from the flat and physical to the three dimensional and air-bound. And that’s just for starters.

Not sure about the “invisible controls around your hand” idea. How do you decide if it’s meant to respond or not? 3D interaction is complex already; having invisible things to interact with, even harder. (Think of how confusing people find taps that operate depending on where and how you wave your hand near them. Now try to imagine controlling your radio that way.)
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Start up: porn’s new business model, the real emissions scam, Jamaica’s 419 scammers, and more


What’s really using up the energy in your phone’s battery? Photo by Takashi(aes256) on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 10 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

The Emissionary Position: screwing the motorist the European way » The Register

John Wilkinson with a tour de force on the entire topic of emissions, testing, ECUs, specific heat capacity, diesel taxation, and whether you should buy a secondhand VW. It’s a long read, but will leave you feeling completely informed:

Emission cheating is not new. Caterpillar, Cummins and others were busted in 1998 for doing exactly what VW has now done – and there have been many more offenders before and since. Why has nothing learned from such instances? How is it the US emissions testing authorities appear to have done nothing for all this time to circumvent cheating?

VW is, of course German, whereas the regulations it has failed to meet are American. Years of cheap gasoline means America does not have a history of running small diesel passenger cars, and they do not form a high percentage of the fleet; nothing like the penetration in Europe.

American cars are historically less fuel efficient than European cars. So why are the American diesel emission regulations so much more stringent than the European equivalent? Could it be protectionism … or, perhaps, the European regulations are rubbish?

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Four more carmakers join diesel emissions row » The Guardian

Damian Carrington:

In more realistic on-road tests, some Honda models emitted six times the regulatory limit of NOx pollution while some unnamed 4×4 models had 20 times the NOx limit coming out of their exhaust pipes.

“The issue is a systemic one” across the industry, said Nick Molden, whose company Emissions Analytics tested the cars. The Guardian revealed last week that diesel cars from Renault, Nissan, Hyundai, Citroen, Fiat, Volvo and Jeep all pumped out significantly more NOx in more realistic driving conditions. NOx pollution is at illegal levels in many parts of the UK and is believed to have caused many thousands of premature deaths and billions of pounds in health costs.

All the diesel cars passed the EU’s official lab-based regulatory test (called NEDC), but the test has failed to cut air pollution as governments intended because carmakers designed vehicles that perform better in the lab than on the road. There is no evidence of illegal activity, such as the “defeat devices” used by Volkswagen.

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Satya Nadella and Microsoft’s very good day » The New Yorker

Nicholas Thompson (who edits the New Yorker website):

Much of the energy in the hardware business has been directed toward phones in recent years. But Microsoft’s strategy is sort of the opposite. The company will never catch up to Apple or to Google’s Android, where phones are concerned, at least in the developed world. So now it’s trying to make all the other devices—namely tablets and laptops—exciting again. You probably won’t buy your next laptop from Microsoft, but the company hopes to have demonstrated to other laptop manufacturers, particularly ones that preload Windows, how to make their devices exciting again. “Here’s my main point that I filter by,” Nadella told me. “Does the world need something like it and does it need it from Microsoft?” With the new laptop, he said, Microsoft was willing to take the risk of spending wildly on R. & D. to show that laptops could be exciting again—perhaps as exciting as phones.

After the event, I wrote to [Mike] Gerbasio [a consultant to construction companies who had been invited to see the event by Microsoft] to ask him if he was, in fact, going to buy anything. He told me that he’d pre-ordered the Surface Pro 4, but was thinking of maybe switching to the laptop. Either way, he said, he was happy with Nadella and the new Microsoft. For the first time, he thinks, the company genuinely cares what he, a normal consumer, actually wants.

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Driven to death by phone scammers » CNN.com

Wayne Drash with an in-depth report (though mute the video) about what Britons would call the 419 or “forward fee” scam – where callers say you’ve won tons of money but have to send them money to get it released:

More than 200 Jamaicans a year are killed in connection with lottery scams — a fifth of the killings in the island nation, which has the dubious distinction of being among the most violent countries per capita in the world.

Scammers who sell names and numbers to callers expect a cut of their profits; if they find out they’re being cheated, they’ll hunt down and kill the caller or a member of his family. Other killings occur when rival gang members steal caller lists.

“It’s a cancer in the society,” says Luis Moreno, the U.S ambassador to Jamaica. “Gangs escalate armed competition with each other over who is going to control these lists and who is going to get the best scammers, the best phone numbers, the best phone guys. Even children as young as 10, 12 years old are tied in as couriers.”

In June, a 14-year-old was dragged out of his home and machine-gunned by gang members connected to the scams. The same fate befell a 62-year-old grandmother in July. Two American women were wounded in August at a nightclub when a gang member opened fire on a rival who owed him money. The rival was killed.

“These gangs are often indiscriminate,” says Bunting, the national security minister. “When they come looking for their target, if they don’t find him, they will shoot members of his family to essentially send a message.”

The average Jamaican makes about $300 a month. The top lottery scammers boast of bringing in $100,000 a week. They share videos of washing cars with champagne and show off by setting fire to thousands of dollars in cash…

Lottery scamming sprang up between 1998 and 1999 when legitimate American and Canadian call centers set up operations in Montego Bay. Young Jamaicans were trained on how to empathize with customers.

No one could have known how those skills would result in today’s flourishing scam business.

Unintended consequences, indeed. Just as Indian PC scam calls arose from British companies setting up call centres there.
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On Apple’s insurmountable platform advantage » steve cheney

Cheney says it’s all about the chips:

The truth is the best people in chip design no longer want to work at Intel or Qualcomm. They want to work at Apple. I have plenty of friends in the Valley who affirm this. Sure Apple products are cooler. But Apple has also surpassed Intel in performance. This is insane. A device company – which makes CPUs for internal use – surpassing Intel, the world’s largest chip maker which practically invented the CPU and has thousands of customers.

This pedigree that Apple developed now has a secondary powerful force: portable devices serve as the reference platform whereby all chip design starts. Components from the smartphone market now power almost all other markets, giving Apple’s in-house team a comparative advantage as they enter new product categories, like wearables and electric cars.

All of this supplier / buyer power that Apple has secured will be extended to cars. And because cars are lower volume by many orders of magnitude than phones, no other car maker will be able to enter the chip making game. Both the costs and the risks of designing chips are way too high. Tesla sells around 100K cars a year. Apple sold that many iPhones every 30 minutes on opening day weekend.

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How MindGeek transformed the economics of porn » Fusion

Felix Salmon:

Porn videos, today, have become free advertising for other business lines—whether that’s camming, or stripping, or outright prostitution. Even in the world of escorting, tube videos are increasingly replacing the photographs of old. As a result, it can make financial sense to appear in porn films even if you get paid very little for doing so, because developing an online following is a great way to build a fan base. And that is where today’s porn stars earn most of their money: fans will pay to see stars like Veronica Rodriguez in a strip club, or for one-on-one Skype sessions, or for IRL sex. It’s the “freemium” business model: most people will be perfectly happy with the free product, but a small minority will pay for more exclusive services.

Meanwhile, the cost of appearing in a porn film—both in terms of production costs and in terms of reputation—has never been lower. We live in a world where young adults are freer than ever to explore and express their sexuality, and where everybody has a high-def video camera in their pocket at all times. The shame factor of porn has been nearly eliminated in popular culture: just ask Kim Kardashian, whose sex tape essentially launched her career.

On the basis that the porn industry presages everything else that happens online..
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See the Milky Way anew » Chromoscope

The Milky Way, viewed at different light frequencies – from gamma ray to radio. It looks very different depending on how your eyes work, as you quickly realise. Fun (though possibly not so much on mobile)
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Smartphone energy consumption » Pete Warden’s blog

Pete Warden:

I found a lot of very useful estimates for components power usages scattered through the book. These are just rough guides, but they helped my mental modeling, so here are some I found notable:

An ARM A9 CPU can use between 500 and 2,000 mW.
• A display might use 400 mW.
• Active cell radio might use 800 mW.
• Bluetooth might use 100 mW.
• Accelerometer is 21 mW.
• Gyroscope is 130 mW.
• Microphone is 101 mW.
• GPS is 176 mW.
• Using the camera in ‘viewfinder’ mode, focusing and looking at a picture preview, might use 1,000 mW.
• Actually recording video might take another 200 to 1,000 mW on top of that.

A key problem for wireless network communication is the ‘tail energy’ used to keep the radio active after the last communication, even when nothing’s being sent. This is vital for responsiveness, but it can be ten seconds for LTE, so apparently short communications can use a lot more energy than you’d expect. Sending a single byte can use a massive amount of power if it keeps the radio active for ten seconds after!

A Microsoft paper showed that over 50% of the power on several popular games is consumed by the ads they show!

The whole blogpost is really great reading. (Warden used to work at Apple, and then was CTO at Jetpac and did some amazing work on neural network apps; so good that Google bought the company.)
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It’s Apple’s world, so why do other smartphone makers even bother? » Bloomberg Business

Ashlee Vance:

Some struggling phone makers likely believe they can profit by selling tons of cheap phones at low margins, says Endpoint’s Kay, while companies like Microsoft and Sony will stay in the business to spread their software as far as possible.

Even Apple may not be immune to these trends. About 2 billion people have smartphones today, and another 150 million to 200 million will buy their first in each of the next three years, estimates researcher EMarketer. Most first-time buyers will be looking for high-powered phones at the lowest possible prices, and every company will have to reckon with that race to the bottom, says McMaster. The companies likely to thrive will be local players that can build money-making services on top of their cheap phones. “We will see sub-$35 devices roll out in sub-Saharan Africa in the next two years,” he says. “It’s just a matter of time.”

The question of how Apple will keep its prices up as every other smartphone maker sees price deflation is a critical one.
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PC shipments remain depressed by volatile currencies, inventory, and OS transition in the third quarter, although 2016 should fare better » IDC

Worldwide PC shipments totaled nearly 71.0m units in the third quarter of 2015 (3Q15), according to the International Data Corporation (IDC) Worldwide Quarterly PC Tracker. This volume represented a year-on-year decline of -10.8% – slightly worse than projections for a decline of -9.2%.

The lackluster volume of PC shipments was consistent with expectations that the third quarter would face challenging financial conditions and be a transition period. Across many regions, the channel remained focused on clearing Windows 8 inventory before a more complete portfolio of models incorporating Windows 10 and Intel Skylake processors comes on the scene. Vendors and channels were also working to limit price swings in the face of changes in currency exchange rates. Though easing a bit, currency devaluation continued to inhibit PC shipments in the third quarter.

While Windows 10 has generally received favorable reviews and raised consumer interest in PCs, many users opted to upgrade existing PCs rather than purchase new hardware…

…the top four vendors performed much better than the rest of the market. Collectively, the top 4 vendors saw shipments fall by -4.5% from a year ago compared to a decline of almost -20% for the rest of the market.

2016 could hardly do worse. PC market now down 26% from the same period in 2011, when it peaked.
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Start up: Facebook’s dwindling teens, Safe Harbour or balkanisation?, the privacy tsunami, and more


No, really, no difference. Move along there and find another story. Photo by Bob Jouy on Flickr.

A selection of 9 links for you. Soluble in alcohol. I’m charlesarthur on Twitter. Observations and links welcome.

Facebook is big, but big networks can fall » Bloomberg View

Megan McArdle:

Looking at the most recent Pew study on Internet usage among young people,  I see that 71% of teens use Facebook, with the median user having slightly less than 150 friends; 41% of them report that they use Facebook most often. But when I look at a similar Pew study from 2013, it looks to me as if 76 percent of teens were using Facebook, with a median number of 300 friends, and 81% of social media users reported that they used Facebook most often. If I were Facebook, those numbers would keep me awake at night – not because Facebook can’t survive with only 70% of the market, but because a network that is getting smaller and less valuable to its users is a network that is very vulnerable to disruption.

What’s actually astonishing is just how evanescent such strategic advantages have proven. Fifteen years ago, people worried that Microsoft’s network-effect advantages made it unstoppable; now it’s an also-ran in everything new-market except gaming consoles. The rotting corpses of old social media sites litter the landscape. And of course, finding a place to send Aunt Maisie that birthday telegram is getting darned hard.

She also makes a point about network effects: the thing about “all your photos are in Facebook” isn’t a network effect, but a switching cost – a quite different thing.
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Apple says battery performance of new iPhone’s A9 chips vary only 2-3% » TechCrunch

Matthew Panzarino:

In a statement to TechCrunch, Apple said that its own testing and data gathered from its customers after a few weeks with the device show that the actual battery life of both devices varies just 2-3%. That’s far, far too low to be noticeable in real-world usage.

With the Apple-designed A9 chip in your iPhone 6s or iPhone 6s Plus, you are getting the most advanced smartphone chip in the world. Every chip we ship meets Apple’s highest standards for providing incredible performance and deliver great battery life, regardless of iPhone 6s capacity, color, or model.

Certain manufactured lab tests which run the processors with a continuous heavy workload until the battery depletes are not representative of real-world usage, since they spend an unrealistic amount of time at the highest CPU performance state. It’s a misleading way to measure real-world battery life. Our testing and customer data show the actual battery life of the iPhone 6s and iPhone 6s Plus, even taking into account variable component differences, vary within just 2-3% of each other.

Though there have been a bunch of articles and videos about how much power one chip or the other uses, the tests have largely been what Apple calls ‘manufactured’. Basically, they are unrealistic machine-driven tests that do not and can not reflect real-world usage.

So this year’s iPhonegate lasted slightly less than 24 hours. Apple is even managing to balance supply and demand here too.
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EU Safe Harbour ruling a ‘nightmare’: Wikipedia founder » CNBC

Arjun Kharpal:

Jimmy Wales, the founder of Wikipedia, said the regulatory issues that could come with this might be a problem for some businesses.

“You want your data to be secure, you don’t really care or you shouldn’t have to care where it sits,” Wales told CNBC in an interview at IP EXPO Europe in London.

“If I’m in Europe I hope they are near me on a server in Europe, but other than that I want them to provide the best technical experience for me. And if they suddenly have all those requirements and have to keep certain pictures in certain places, it just sounds like a nightmare, so I like the idea of uniformity in the law so that we can all not worry about it.”

Wales added in a separate session with reporters that the ECJ ruling could lead to a “balkanized era where data has to be secure very specifically across many many different jurisdictions”.

Great point. So does this mean he’ll be lobbying the US to implement strong data protection rules that match those of Europe? I do hope so. I mean, that’s the best way to protect everyone’s interests, isn’t it, Mr Wales?
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Why is it so hard to convince people to care about privacy? » The Guardian

Cory Doctorow:

The only way to be sure you don’t leak data is to not collect or retain it, and Big Data’s hype and the cheapness of hard drives has turned every pipsqueak tech company into a Big Data packrat with a mountain of potentially toxic personal info on millions of people, all protected by a password that’s simple enough for a CEO to remember it.

Every week or two, from now on, will see new privacy disasters, each worse than the last. Every week or two, from now on, will see millions of people who suddenly wish there was more they could do to protect their privacy.

For privacy advocates in 2015, the job is clear: have a plan in your drawer. A plan: how to safeguard your privacy, how to understand your privacy, how to understand the breach. A plan that explains that your lack of security isn’t a fact of nature, it’s the result of conscious decisions made by people who were either hostile or indifferent to your wellbeing, who saved or made money through those decisions. A plan that shows you what you can do to keep you and yours safe – and whose head your should be demanding on a pike.

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Get AMP’d: Here’s what publishers need to know about Google’s new plan to speed up your website » Nieman Lab

Joshua Benton:

What’s it all mean for publishers?

As I said, AMP [Accelerated Mobile Pages] is full of terrific ideas. It really does speed up load times.

But that success comes with tradeoffs. For most publishers, you’re being asked to set up two parallel versions of your stories. (Unless you really think you won’t need to ever do anything outside what AMP allows on any page, which is unrealistic for most.) That takes significant time and resources. You’re being asked to set aside most or all of the ad tech and analytics that you use. You’re trading in open web standards for something built by Google engineers who, despite what I don’t doubt are the best of intentions, have incentives that don’t line up perfectly with yours. And you’re becoming an disempowered actor in a larger Silicon Valley battle over ad tech. (Google advocating something that blocks enormous slices of contemporary ad tech can’t be viewed in isolation from the fact Google is the dominant force in online advertising, and as interested as any company is in extending its power.)

And it’s yet another case of a technology company coming along to promise a better experience for users that takes one more bit of power away from publishers.

The fact that publishers’ interests aren’t exactly aligned with Google’s shouldn’t be overlooked. And Google’s interests aren’t aligned with third-party ad networks at all, except that they all want to serve up ads. (Meanwhile, iOS 9 content blockers still block ads on the AMP demo.)
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This is why Android Pay is asking you for a ‘Google Payments PIN’ when making purchases » Android Central

Andrew Martonik:

when you have a card from one of these supported banks (check the latest list from Google here) in Android Pay, it’s amazingly seamless to make payments. Just unlock your phone, tap the terminal and you just paid.

Confusingly, though, Android Pay actually lets you add unsupported cards to the app as well.

This is a hold over from the old days of Google Wallet, which had an entirely different system that worked without the cooperation of the banks. With Google Wallet, every time you made a transaction it actually made that purchase with a virtual prepaid debit card from “Bancorp Bank” and then that same amount was subsequently charged to your own bank. It was clunky, less secure and downright confusing to everyone involved — and the most annoying user-facing part of this system is the need for an extra PIN code to make a payment.

As Google Wallet hands the reigns over to Android Pay in this transition of mobile payments, this legacy system of using an unsupported card is actually still baked into Android Pay — though Google isn’t exactly promoting it as such. This is partially due to the fact that you can bring previously-used debit and credit cards from Google Wallet into Android Pay, and partially because Android Pay just doesn’t support that many banks yet — just 10 at the time of writing.

My first reaction was that this is a poor user experience; why make people who are new to Android Pay have to use a PIN? Then I realised that most Americans aren’t used to PINs for purchasing, and are just adjusting to chip-and-sign. So this might be faster. (The fact that you might have two cards, and one will require a PIN and one won’t, seems like bad design though.)
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Former Reuters journalist Matthew Keys found guilty of three counts of hacking » Motherboard

Sarah Jeong:

In 2010, Keys posted login credentials to the [his then former employer] Tribune Company content management system (CMS) to a chatroom run by Anonymous, resulting in the defacement of an LA Times article online. The defacement was reversed in 40 minutes, but the government argued the attack caused nearly a million dollars in damage…

…”This is not the crime of the century,” Segal said, adding that nonetheless Keys should not get away with his acts. At minimum, he may receive probation. Sentencing is scheduled for January 20, 2016.

Keys said he was disappointed with the verdict, and worried about the sentence affecting his ability to work. However, he also expressed his intention to appeal the conviction, and was optimistic it would be overturned.

Keys added that a few months after his first story about Anonymous, he was approached by the FBI, but Keys refused to allow them to scan his computer. He was indicted a couple of years later.

In order to be convicted under the CFAA, the damage had to exceed $5,000. The government claimed that Keys caused $929,977.00 worth of damage. During the trial, the defense tried to cast doubt on the total damages, claiming that the expenditures in response to the hack were not reasonable, and Tribune employees had grossly inflated the hours spent on incident response.

Lesson 1: change passwords ex-employees had access to. Lesson 2: don’t post passwords of companies that you used to work for on Anonymous chatboards.
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Will digital books ever replace print? » Aeon

Craig Mod used to read only ebooks (on Kindle) but now finds he has fallen out of love with it in favour of the physical form again:

Take for example the multistep process of opening a well-made physical edition. The Conference of the Birds (2009), designed by Farah Behbehani and published by Thames and Hudson, is a masterclass in welcoming the reader into the text.

The object – a dense, felled tree, wrapped in royal blue cloth – requires two hands to hold. The inner volume swooshes from its slipcase. And then the thing opens like some blessed walking path into intricate endpages, heavystock half-titles, and multi-page die-cuts, shepherding you towards the table of contents. Behbehani utilitises all the qualities of print to create a procession. By the time you arrive at chapter one, you are entranced.

Contrast this with opening a Kindle book – there is no procession, and often no cover. You are sometimes thrown into the first chapter, sometimes into the middle of the front matter. Wherein every step of opening The Conference of the Birds fills one with delight – delight at what one is seeing and what one anticipates to come – opening a Kindle book frustrates. Often, you have to swipe or tap back a dozen pages to be sure you haven’t missed anything.

Because the Kindle ecosystem makes buying books one-click effortless, it can be easy to forget about your purchases. Unfortunately, Kindle’s interface makes it difficult to keep tabs on those expanding digital libraries: at best, we can see a dozen titles at a time, all as inscrutably small book covers. Titles that fall off the first-page listing on a Kindle cease to exist. Compare that with standing in front of a physical bookshelf: the eye takes in hundreds of spines or covers at once, all equally at arm’s length. I’ve found that it’s much more effortless to dip back into my physical library – for inspiration or reference – than my digital library. The books are there. They’re obvious. They welcome me back.

The pile of unread books we have on our bedside tables is often referred to as a graveyard of good intentions. The list of unread books on our Kindles is more of a black hole of fleeting intentions.

The comparison of a bookshelf to the limited real estate on a screen is so important in many contexts: when we got into a supermarket or bookshop we can scan hundreds of items at once. How many on a screen when you don’t know what you’re searching for?
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Sony buys Belgian image sensor technology firm » Reuters

Ritsuko Ando:

Japan’s Sony Corp said it bought Belgian image sensor technology company Softkinetic Systems for an undisclosed sum, stepping up investment in an area that has become one of its strongest amid weak sales of its TVs and smartphones.

Softkinetic specializes in a type of technology that helps measure “time of flight”, or the time it takes for light to reflect off an object and return to an image sensor, Sony said.

Put like that, it sounds like “you’re measuring light round trips? Those are nanoseconds, right?”. Judging from the site, though, it’s more about location in 3D and general position sensing and mapping in domestic environments. So does this mean we’ll go to 3D photos next?
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Start up: can Google accelerate publishers?, DuckDuckGo profitable, 3D Touch coming to Android?, and more


Antennagate, Bendgate, and now – Transistorgate? It’s the regular iPhone two-weeks-after-launch news cycle. Photo by khaiphotoart on Flickr.

A selection of 11 links for you. Not legal in Delaware. I’m charlesarthur on Twitter. Observations and links welcome.

Google speeds up news article downloads on mobile devices » BBC News

Leo Kelion:

Dozens of leading news organisations, including the BBC, are taking part in a scheme that will allow their web-based articles to load more quickly on smartphones and tablets.

Leaders of the Accelerated Mobile Pages (AMP) initiative promise that the stripped-back versions of the pages will be “lightning fast” to load.

The move has been led by Google, which is providing use of its servers.

Participants believe it may discourage the use of ad-blocking plug-ins.

AMP works by simplifying the technical underpinnings of the pages involved.

Much of the Javascript code used on normal webpages is absent, meaning articles should not only appear faster but use less battery power.

Publishers can continue to tap into the same ad networks as before, but they will not be able to display some types of adverts including pop-ups and “sticky” images that move as users scroll down a page.

Twitter, LinkedIn, Pinterest and WordPress have said they also intend to make use of the technology.

Facebook is a notable exception. The social network recently launched an alternative programme called Instant Articles, which speeds up the delivery of third-party content by hosting it on its own platform.

Less Javascript, eh? Notable that “participants” (in the test) think it will discourage adblocking. I don’t see why they think that. It might forestall some people from using them. But people who visit pages that aren’t on AMP will get the same dire experience; they won’t know if they’re on AMP pages or not, will they? And then they search for “adblocker”…
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Google’s Accelerated Mobile Pages – a quick reaction (no js) » Kevin Marks

Marks has long open source experience. He’s not that impressed by Google’s new offering with publishers:

Specifically, they replace img, audio, video with their own versions implemented as custom elements and so requiring javascript to appear. They ban loaded style sheets, requiring inline styles, but oddly allow font-face, one of the slowest things on the mobile web. They also replace the Twitter embed fallback markup with a custom type made up by themselves, which combined with the iframe ban means that you need their blessing to extend the web.

This means that if javascript is not loaded, images will disappear.

They also require a lot of arbitrary weird markup (like emoji in the html element, which violates content encoding), a weird style incantation that makes the page opaque, and require the proprietary schema.org markup.

Now, my site is not very complex; indeed it loads very fast on mobile already, but it does use a few javascript enhancements: fragmention to let you link to a phrase; webmention injection for comments as seen below, and the twitter embed enhancement javascript. Without these, the page still renders and makes sense, and it is parseable as microformats. This is known as progressive enhancement; AMP looks more like graceless degradation.

Ow.
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Does your iPhone have a good or bad A9 CPU? » Engadget

Abdul Dremali:

There’s a little drama brewing less than two weeks after Apple released it’s brand new line of iPhones. As reported by Anandtech, the A9 processor of the iPhone 6s and 6s Plus were dual sourced from Samsung and a company called TSMC. The differences between these chips was not evident for some time as fans assumed the smaller 96mm² by Samsung would be the superior chip. Users are conducting tests and reporting the results via forums on Reddit and Mac Rumors which have resulted in the conclusion that the TSMC A9 has approximately 2 hours better battery performance than the Samsung.

It recommends an app you can download to check which make you have. Can we call this Transistorgate? (It’s going to be quite a thing if there really is that big a difference. Though when Apple introduced the retina MacBook Pro, it sourced screens from Samsung and LG; the LG ones were worse. It’s a coin flip..)
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Thank HN: for helping me get traction with DuckDuckGo and Traction book – AMA » Hacker News

Gabriel Weinberg, who set up the DuckDuckGo search engine, took the slightly unusual step of doing an AMA (ask me anything) on Hacker News, rather than Reddit, because he credits HN with getting it all off the ground. He also has a book about how his startup(s) got traction to sell. And this nugget:

DuckDuckGo is actually profitable! It is a myth you need to track people to make money in Web search. Most of the money is still made without tracking people by showing you ads based on your keyword, i.e. type in car and get a car ad. These ads are lucrative because people have buying intent. All that tracking is for the rest of the Internet without this search intent, and that’s why you’re tracked across the Internet with those same ads.

(Disclosure: I use DDG as my default. I like it. You can copy a link from the results without it being stuffed with Google obfuscation.)
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I used an Android watch with my iPhone — and I hate it » Business Insider

Matt Weinberger:

Now, after more than a week wearing a Huawei Watch provided by Google,  I can say that I don’t care for it very much. It doesn’t actually fulfill the mission of helping me look at my phone less.

It’s not really Huawei’s fault. Not entirely. Apple is notoriously protective of the iPhone’s ecosystem, and it’s a minor miracle that an Android watch can sync with an iPhone at all.

But as it stands, the only real superpower that using an Android Wear watch has going for it is that it pushes your phone’s notifications straight to your wrist with a little buzz. If you actually want to do anything about those notifications, you have to take your phone out of your pocket anyway.

But it was good for telling the time. There was that. Looks like the expectation that Android Wear being able to link to iOS would bring a boom in competition (and sales) was overblown.
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Sony may consider options for smartphone unit if no profit next year » Reuters

Reiji Murai:

Sony Corp’s chief executive flagged next year as a make-or-break year for its struggling smartphones, saying it could consider other options for the unit if it failed to turn profitable.

After years of losses, Chief Executive Kazuo Hirai has engineered a successful restructuring drive at Sony, with recent results showing improvement thanks to cost cuts, an exit from weak businesses such as PCs, as well as strong sales of image sensors and videogames. But its smartphone business has been slow to turn around.

“We will continue with the business as long as we are on track with the scenario of breaking even next year onwards,” Hirai told a group of reporters on Wednesday. “Otherwise, we haven’t eliminated the consideration of alternative options.”

Told you: trying to go upmarket in Android is not a smart move, but that’s the strategy Sony tied itself to without having any clear differentiation.
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Press release: Synaptics announces ClearForce technology for smartphones » Synaptics

Synaptics, the leading developer of human interface solutions, today announced broad sampling of its ClearPad® ClearForce™ force-sensing solutions. ClearForce enables OEMs to differentiate smartphones by providing customers with new dimensions in user interfaces such as speed scrolling, zoom, gaming, and text or photo editing by applying variable force with a finger or stylus. Synaptics® has been working closely with leading global OEMs and LCMs to deliver this new dimension in touch with force-enabled smartphones expected to ship in early 2016.

With a rich history in force technology dating back to 1996, including over 60 granted and pending patents worldwide, Synaptics’ third-generation force-sensing solution, ClearForce, enables global OEMs and LCMs to differentiate smartphones — with tablet, wearables, and automotive manufacturers to follow. Variable force creates numerous opportunities to invent new user interface capabilities and increases productivity for touchscreen applications.

“ClearForce”. Unlike, say, Force Touch or 3D Touch. What’s the betting that Samsung’s Galaxy S7 includes this? Question is, will it only be for Samsung apps, or will other app developers (even Google?) take advantage of it?
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Twitter’s Moment » Stratechery

Ben Thompson is excited about the fact and the potential of Twitter’s new Moments service:

When you first tap the Moments tab at the bottom of the Twitter app you’re dropped into the ‘Today’ view that lists a mishmash of stories that, well, happened today.

• Touch any of the stories to get a curated list of tweets that tell the story in question through videos, images, and sometimes just text. It’s a really great experience, and I found the sports stories with their combination of highlights and tweeted reactions particularly enjoyable

• For any Moment in progress, you can tap a button to add tweets about that Moment to your main timeline. Crucially, though, those tweets only persist for the duration of the event in question; the ‘Unfollow’, which is the most essential action when it comes to building a Twitter feed you actually read, is done for you

• Finally, in what was probably the biggest surprise in the product, there is a carousel at the top leading to more focused categories:

Each of these categories includes not only ‘News’ or ‘Entertainment’ Moments that just happened, but also more timeless content, particularly in ‘Fun.’ Look carefully at those category titles, though — they sure look familiar:

That’s right, Twitter just reinvented the newspaper. It’s not just any newspaper though — it has the potential to be the best newspaper in the world.

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Japan’s Murata sees slowdown in global smartphone market growth » Reuters

Makiko Yamazaki and Reiji Murai:

Global demand for smartphones is likely to slow in the next fiscal year due to weaker demand from the world’s biggest market China, the head of Japanese smartphone component maker Murata Manufacturing Co told Reuters on Wednesday.

Chief Executive Tsuneo Murata said growth for the fiscal year starting April 2016 would be in the high, single digits, below the 12 percent growth forecast by the company for fiscal 2015/16.

Murata, however, said this slowdown was unlikely to hurt the company’s business because demand for the high-end phones it provides parts for is expected to remain robust.

“Everyone seems to be worried about the future of the smartphone market, but there should be no change to growth in demand for high-speed and high-performance handsets,” said Murata, one of the sons of the Kyoto-based company’s founder.

“Such high-end handsets need to use more of our products.”

IDC is forecasting overall growth at about 10% for this year compared to 2014; Murata sees that slowing after January.
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iOS hits twelve-month low in US ahead of iPhone launch » Kantar Worldpanel

“Across Europe’s ‘big five,’ Android continues to struggle, with only the heavily prepaid markets of Italy and Spain registering a year-over-year share growth,” said Dominic Sunnebo, business unit director at Kantar Worldpanel ComTech Europe. “In Great Britain, Samsung, the undisputed Android leader, dropped market share both period-over-period and year-over-year, while Sony and LG were the only two Android vendors able to grow share over the last year and over the three months ending in July 2015.”

Europe’s “big five” markets are Great Britain, Germany, France, Italy, and Spain.

“In the US, Samsung’s Galaxy S6 grew its share of smartphone sales but did not threaten the iPhone 6 leadership position,” [research director Carolina] Milanesi added. “In April through August 2015 – the months following the launch of the new flagships – only 29% of the Samsung smartphone installed base were upgraded to new devices. Among those who upgraded, 23% changed to a Galaxy S5, 4% to a Galaxy S6, and 1% to a Galaxy S6 Edge.”

Android is hardly “struggling” in Europe; in some countries such as Spain it has nearly 90% sales share. On that last point – this means that of the total US Samsung smartphone installed base (52m according to separate data from ComScore), 29% (15.1m) upgraded; of those 23% (3.4m) got last year’s S5, 4% (0.6m) got an S6 and 1% (150,000) got an Edge. That’s a pretty dramatic preference for the S5; does price alone explain it?
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Verizon’s zombie cookie gets new life » ProPublica

Julia Angwin and Jeff Larson:

Verizon is giving a new mission to its controversial hidden identifier that tracks users of mobile devices. Verizon said in a little-noticed announcement that it will soon begin sharing the profiles with AOL’s ad network, which in turn monitors users across a large swath of the internet.

That means AOL’s ad network will be able to match millions of internet users to their real-world details gathered by Verizon, including — “your gender, age range and interests.” AOL’s network is on 40% of websites, including on ProPublica.

AOL will also be able to use data from Verizon’s identifier to track the apps that mobile users open, what sites they visit, and for how long. Verizon purchased AOL earlier this year.

The decision came after a ProPublica article revealed that an online advertiser, Turn, was exploiting the Verizon identifier to respawn tracking cookies that users had deleted. Read the story.

Privacy advocates say that Verizon and AOL’s use of the identifier is problematic for two reasons: Not only is the invasive tracking enabled by default, but it also sends the information unencrypted, so that it can easily be intercepted.

Or you can opt out (and hope it sticks).
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Start up: boarding pass hacks, Microsoft Surfaces, the truth about Android Auto, ad fraud explained, and more


Kindle display at Waterstone’s: they were coming soon, now they’re gone. Photo by DG Jones on Flickr.

A selection of 10 links for you. Contains no additives. I’m charlesarthur on Twitter. Observations and links welcome.

What’s in a boarding pass barcode? A lot » Krebs on Security

Brian Krebs was contacted by a reader who had looked at a friend’s boarding pass:

“I found a website that could decode the data and instantly had lots of info about his trip,” Cory said, showing this author step-by-step exactly how he was able to find this information. ‘

“Besides his name, frequent flyer number and other [personally identifiable information], I was able to get his record locator (a.k.a. “record key” for the Lufthansa flight he was taking that day,” Cory said. “I then proceeded to Lufthansa’s website and using his last name (which was encoded in the barcode) and the record locator was able to get access to his entire account. Not only could I see this one flight, but I could see ANY future flights that were booked to his frequent flyer number from the Star Alliance.”

The access granted by Lufthansa’s site also included his friend’s phone number, and the name of the person who booked the flight. More worrisome, Cory now had the ability to view all future flights tied to that frequent flyer account, change seats for the ticketed passengers, and even cancel any future flights.

The information contained in the boarding pass could make it easier for an attacker to reset the PIN number used to secure his friend’s Star Alliance frequent flyer account. For example, that information gets you past the early process of resetting a Star Alliance account PIN at United Airline’s “forgot PIN” Web site.

Worrying. Keep it on your phone instead.
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Every device is a compromise, part 2 » Beyond Devices

Jan Dawson:

immediately after the SP4 was introduced, we were shown the Surface Book. Which is a laptop. And Panos Panay, the presenter, started out by talking about all the things a laptop does that the Surface Pro does poorly – a better typing experience, a bigger screen, and so on. This was one of the most bizarre juxtapositions I’ve ever seen at a tech event. After 30 minutes of talking about how the Surface Pro 4 could replace your laptop with no compromises, the very same presenter offered up a laptop which was clearly better, because it didn’t make certain of those compromises.

Taking a step back for a minute, both products look really promising. I’ll withhold final judgment until I get to use these devices (or at least until others I trust have done so and shared their opinions). But this “no compromise” nonsense continues to do a massive disservice to Microsoft and to its customers.

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Microsoft has warmed my cold cynical heart with hot new hardware » The Verge

Vlad Savov:

The brand new Surface Book is, like the original Surface Pro, another effort at complete reinvention. The Surface Book deconstructs the laptop and reconstitutes it in the shape of a hybrid device of the sort we’ve never seen before. Microsoft didn’t just make a new tablet with a detachable keyboard, it designed a whole new hinge and attachment mechanism, and it intelligently split up the internal components to deliver both a light and sleek tablet and a powerful laptop. The discrete Nvidia graphics chip sits among a battery of batteries inside the keyboard dock, liberating the tablet of most of its heft when power is not a priority, but keeping it substantially PC-like when the whole thing is connected and operating as one.

I am hugely impressed by the clear-eyed purpose underpinning every one of the decisions that Microsoft has made with its two Surface devices introduced today. The boundlessly charismatic Panos Panay — now in charge of both the Lumia and Surface product lines at Microsoft — simply didn’t allow a moment’s questioning or dubiety. Every time he presented a new feature or change, he asked the rhetorical “why?” question himself, and he answered it convincingly. Here are a thousand levels of pressure sensitivity for the stylus, and here’s what you can do with that. Here’s a keyboard with 1.6mm of travel and here’s why you’d want to mash your fingers against it. Panay elicited something that every tech company strives for, but few achieve: desire.

Presentation is so important, as is explaining why something needs to exist; that’s something Steve Jobs really used to do well. Apple doesn’t have anyone who can enunciate the need for something to exist in the way he could, and technology really needs that skill.

That said, Microsoft hasn’t priced these (or its Surface Pro 4) cheaply. Which means the rest of the PC OEMs will be left scrapping for dollars while, if these sell at all, Microsoft reaps both the hardware and software profits.
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Verizon scraps its exclusive Sony phone before it even launches » CNET

Roger Cheng:

Sony said both companies agreed on the cancellation. “The decision was made after we have taken into consideration such factors as the competitive landscape and launch timing,” said a company spokeswoman. A Verizon spokesman echoed those sentiments without offering additional specific details.

There have been hints of problems with the Xperia Z4v, which was a modified version of the Xperia Z4 that added a larger battery and wireless charging. After its initial unveiling in June, both companies grew silent about the product. A Sony event held in New York over the summer was dominated by games from PlayStation, its virtual reality system, and other products like cameras, with only a single small area dedicated to showing off the Xperia Z4v.

Then there is the Xperia Z5 family, which debuted at the IFA trade show in September. The announcement of the three new phones rendered the Xperia Z4v outdated before it even launched.

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Fraud is a million $ business; Here’s how they’re doing it » LinkedIn

Mike Nolet digs into a “golf” site which had fencing content (huh) and an absurd number of video views per visitor (177 per week?) but whose referrers seemed to be porn sites, among others:

as I mentioned in my disclaimer there’s never a way to know for sure, but here’s what I suspect:

• Unsurprisingly, I think the site is fake. No real users that go there.
• Traffic is sourced from adware programs and porn sites and show the site in popups, most likely hidden from view.
• They used to do display fraud, but got busted, and so started putting fake display ads to make the site seem more legitimate. They still get away with Video.
• They run a series of checks to try to determine whether or not they are being watched, and if they are, the sites behave normally.
• When they’re not being watched that they spam as many videos into a popup as they can.
• Gross they are generating $1.5m/week in ad impressions on this one site which is clearly part of a network of sites.
• Now, this traffic was caught, but even if only 2% of their traffic gets past the filters, it’s still a million $ business.

Scary. And this is just one site in a huge network. Hurrah for online advertising!
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13 cool facts about the 2017 Porsche 911 » Motor Trend

Jonny Lieberman:

There’s no technological reason the 991/2 doesn’t have Android Auto playing through its massively upgraded PCM system. But there is an ethical one. As part of the agreement an automaker would have to enter with Google, certain pieces of data must be collected and mailed back to Mountain View, California. Stuff like vehicle speed, throttle position, coolant and oil temp, engine revs—basically Google wants a complete OBD2 dump whenever someone activates Android Auto. Not kosher, says Porsche. Obviously, this is “off the record,” but Porsche feels info like that is the secret sauce that makes its cars special. Moreover, giving such data to a multi-billion dollar corporation that’s actively building a car, well, that ain’t good, either. Apple, by way of stark contrast, only wants to know if the car is moving while Apple Play is in use. Makes you wonder about all the other OEMs who have agreed to Google’s requests/demands, no?

That’s Acura, Chevrolet, Honda, Hyundai, and Volkswagen to start with. (Insert joke about the VW data being worthless.) None of the stories which used this snippet then bothered to ask Google if it’s true – apart from Android Police, which was told:

we take privacy very seriously and do not collect the data the Motor Trend article claims such as throttle position, oil temp and coolant temp. Users opt in to share information with Android Auto that improves their experience, so the system can be hands-free when in Drive, and provide more accurate navigation through the car’s GPS.

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Apple acquires startup developing advanced AI for phones » Bloomberg Business

Jack Clark and Adam Satariano:

Apple [has] acquired Perceptio, a startup developing technology to let companies run advanced artificial intelligence systems on smartphones without needing to share as much user data.

The company’s leaders, Nicolas Pinto and Zak Stone, are both established AI researchers who specialize in developing image-recognition systems using deep learning. Deep learning is an approach to artificial intelligence that lets computers learn to identify and classify sensory input…

Perceptio’s goals were to develop techniques to run AI image-classification systems on smartphones, without having to draw from large external repositories of data. That fits Apple’s strategy of trying to minimize its usage of customer data and do as much processing as possible on the device.

Apple said last week that it had acquired a U.K.-based software startup that made AI technology to create Siri-like digital personal assistants capable of having longer conversations.

Apple really is going all-in on AI. Which of course it needs to.
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Waterstones is removing Kindles from stores » The Bookseller

Lisa Campbell:

Waterstones is removing Amazon’s Kindle devices from many of it stores as sales “continue to be pitiful”.

The company’s managing director James Daunt said there had been no sign of a “bounce” in Kindle sales, so the company was “taking the display space back” to use for physical books instead. 

He told The Bookseller: “Sales of Kindles continue to be pitiful so we are taking the display space back in more and more shops. It feels very much like the life of one of those inexplicable bestsellers; one day piles and piles, selling like fury; the next you count your blessings with every sale because it brings you closer to getting it off your shelves forever to make way for something new. Sometimes, of course, they ‘bounce’ but no sign yet of this being the case with Kindles.”

David Prescott, chief executive of Blackwell’s, has also confirmed that fewer e-reading devices were being sold at his chain. “We’re not seeing a great deal of people who are buying an e-reader for the first time now,” he said. “People are buying e-reader replacements, but that’s it.”

Douglas McCabe, analyst for Enders, said it was “no surprise” Waterstones was removing Kindle device sales from its shops. “The e-reader may turn out to be one of the shortest-lived consumer technology categories,” he said.

I dunno, have to compete with the Kinect there.
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Taking pictures with flying government lasers » Generalising

Andrew Gray:

A few weeks ago, the Environment Agency released the first tranche of their LIDAR survey data. This covers (most of) England, at varying resolution from 2m to 25cm, made via LIDAR airborne survey.

It’s great fun. After a bit of back-and-forth (and hastily figuring out how to use QGIS), here’s two rendered images I made of Durham, one with buildings and one without, now on Commons:


The first is shown with buildings, the second without. Both are at 1m resolution, the best currently available for the area. Note in particular the very striking embankment and cutting for the railway viaduct (top left). These look like they could be very useful things to produce for Commons, especially since it’s – effectively – very recent, openly licensed, aerial imagery…

You can play too – just download QGIS (open source, Windows/Mac/Linux) and find the place where you live. Oh, LIDAR? Laser Interferometry Detection And Ranging (though Wikipedia has it as “Laser Imaging”). You’re welcome. The whole Generalising blog is worth browsing if you like people noodling with data. They do it wonderfully.
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Scrivener crashes after upgrading to El Capitan (OS X 10.11) » Literature & Latte Support

There is a bug in El Capitan that can cause crashes in 32-bit applications when they try to access font data. Because Scrivener is 32-bit, some of our users have reported frequent crashes when Scrivener is used after updating OS X to 10.11 El Capitan. These crashes often occur when Scrivener is launched, but sometimes they may occur while it is in use.

The fix involves a little twiddling in the Terminal. Included because if you’re doing writing of any sort, you should use Scrivener. Also available on Windows.
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You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

Start up: Russia v Android, Citymapper and Crosslink, the Windows 10 problem, and more


Android Marshmallow is out. What’s inside? Photo by Waleed Alzuhair on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 11 links for you. Hydrated for greater comfort. I’m charlesarthur on Twitter. Observations and links welcome.

Russian antitrust officials give Google deadline on Android bundling » Re/code

Mark Bergen:

Here’s the edict from the Russian antitrust agency (pulled from Google Translate, since it has yet to update its English site): “In order to restore competition in the market … Google [must] adjust the agreements with the manufacturers of mobile devices to exclude from the agreements anticompetitive requirements limiting the installation of applications and services to other developers.”

Google declined to comment. It could face a fine, according to the Russian agency, of up to 15% of the revenue from the preinstalled apps. Morgan Stanley has estimated that Russia accounts for about $560m of Google’s annual revenue, or roughly 1%.

Yandex, which brought the case, said in a statement it was “satisfied” with the decision. “Our goal is to return fair play to the market – when apps are preinstalled on mobile devices based on how good or how popular they are rather than due to restrictions imposed by the owner of the operating system,” the company added.

As I read it, that would only apply to devices sold inside Russia after the November 18 deadline. Wonder what it means for grey imports. Obviously it can’t be retrospective.
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Learning more about Google’s self-driving cars made me terrified to ever drive again » Business Insider

Jillian D’Onfro:

less than 24 hours after Google’s presentation… I had to drive to and from Los Altos, California. What would otherwise have seemed like a completely typical trip suddenly made me realize just how pathetic a driver I am compared to one of Google’s cars.

Although I didn’t commit the cardinal sin of texting while driving, I was for the first time hyper-conscious of how often I let me eyes drift from the road, whether to check Google Maps on my phone or change the radio station. At one point, I needed to slam the brakes: I had been watching traffic, but deep in thought, making my reaction time slower than it should have been.

Suddenly, I couldn’t wait to get out of that car. The person driving next to me, yapping on her phone, immediately seemed like a threat. As did the fact that I was taking my eyes away from the road ahead to look at her. I have never loved driving, but recognizing all the normal minutiae as potentially dangerous distractions makes me hate it. 

I think there are going to be two reactions to SDCs: those like D’Onfro, and those who enjoy the chance to beat the slowpoke super-cautious SDCs by driving aggressively.
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Building a city without open data » Medium

Citymapper explains how it began with open data for its travel planning service, but is now working on cities which don’t:

We’ve learned that the goal is not just to launch cities and win fancy prizes, although that’s fun. It’s about maintaining and improving data so that citizens and travellers can trust us to give them the best information when and where they need it.

And this is hard. The largest cities of our planet are complicated and evolve over time. They require dedicated focus. And we’ve found that open data is not enough to satisfy the information demands of the ever wanting smartphone user.

So we’ve been fixing data. And we’ve been improving data. And we’ve been adding data. And in the process of doing so we’ve developed a number of tools to help us scale and solve problems faster. And to empower our heroes to fix things and solve problems without the need for engineering.

We’ve done a lot with these tools. Well for one, we’ve used them to create some fake data…

They can show you what travel in London is going to be like with Crossrail. Terrific.
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Android 6.0 Marshmallow, thoroughly reviewed » Ars Technica

Ron Amadeo:

Google says that the new release has a “back to basics” motif with a focus on “polish and quality.” Marshmallow makes many long-requested features a reality with selectable app permissions, a data backup system that actually works, and the ability to format SD cards as Ext4, allowing the system to treat cards just like internal storage. Marshmallow is also prepared for the future with support for USB Type-C’s power delivery spec, a Fingerprint authentication API, and 4K display support. And, as with any Android release, there’s also lots of new Googley stuff—a slick new search interface and a contextual search mode called “Google Now on Tap,” for example.

While this is a review of the final build of “Android 6.0,” we’re going to cover many of Google’s apps along with some other bits that aren’t technically exclusive to Marshmallow. Indeed, big chunks of “Android” don’t actually live in the operating system anymore. Google offloads as much of Android as possible to Google Play Services and to the Play Store for easier updating and backporting to older versions, and this structure allows the company to retain control over its open source platform. As such, consider this a look at the shipping Google Android software package rather than just the base operating system. “Review: New Android stuff Google has released recently” would be a more accurate title, though not as catchy.

The 23rd version of Android, though I’m guessing that includes hundredth-decimal point updates. Amadeo’s predictions about how developers will abuse the battery-saving Doze mode are worth reading (as the whole thing is – allow plenty of time). Finally fixed permissions, eh? Only been waiting since 2012. And definitely read the last page if nothing else.
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Carriers are making more from mobile ads than publishers are » Medium

Rob Leathern crunched the numbers, based on the NY Times article about sites’ ad heft:

For each site, take Mb/minute x Avg per/Mb mobile data cost, and weight the average by each site’s monthly unique mobile visitors (so heavier data-using sites get more weight in our calculation) and normalize to one minute of time on each site, for a value ranging from $0.01 to $0.24 per minute. Compare that figure to our average revenue of $0.15/hour = $0.0025/minute and weight the average to get the result:

16.6x more in data costs to the user than mobile ad revenue to these top 50 news sites on average

Even if it isn’t exactly accurate, it’s showing an order of magnitude difference. Publishers get an absolute pittance from ads. Then again, people spend very little time on them – Leathern’s data (from public sources) says it’s about 3.5 minutes per month.
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We’re replacing comments with something better » Motherboard

Derek Mead, editor-in-chief of Motherboard:

Comment sections inspire quick, potent remarks, which too easily veer into being useless or worse. Sending an email knowing that a human will actually see it tends to foster thought, which is what we want. So in addition to encouraging that you reach out to our reporters via email or social media, you can now also share your thoughts with editors via letters@motherboard.tv. Once a week or thereabouts we’ll publish a digest of the most insightful letters we get.

The argument for comments has long been that a well-moderated section lowers the barrier to entry for readers to share their thoughts, positive or otherwise. In a vacuum, that sounds like a dream, but the key there is “well-moderated.” Good comment sections exist, and social media can be just as abrasive an alternative. But for a growing site like ours, I think that our readers are best served by dedicating our resources to doing more reporting than attempting to police a comments section in the hopes of marginally increasing the number of useful comments.

Ah, another one. Gresham’s Law continues to apply.
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Microsoft lowers its expectations for phones » WSJ

Shira Ovide on the forthcoming launch of new (high end?) Lumia phones:

Microsoft is betting that shoppers and mobile-application developers will find it alluring to buy Windows smartphones, or write applications for them, in tandem with Windows PCs. To lure app makers who have treated Windows smartphones as an afterthought, Microsoft has made it easier to repurpose their iPhone or Android apps for Microsoft phones.

People close to Microsoft say success at proliferating Windows 10—the company aims to have it installed on 1 billion devices by mid-2018—would give a huge lift to Windows smartphones. That would likely invert the pattern set by Apple, which found that people who bought iPhones were more willing to buy a Mac computer.

“The best thing for Windows phone devices is Windows 10 use,” said a person familiar with Microsoft’s strategy.

Microsoft executives hoping for a smartphone turnaround can point to a precedent: the company’s Surface line of tablet-plus-PC devices, a once-struggling hardware business that found its groove even without blockbuster sales.

“Let’s write an Uber app for the desktop!”
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I once was in Maps, but now I’m found » Unauthoritative Pronouncements

Joe Steel has some worthwhile objections to Apple Maps:

One of the things I’ve found puzzling about the design of the Apple Maps interface is that you can see traffic, and travel estimates supposedly influenced by traffic, in the route overview, but no traffic information is provided when turn-by-turn is on. All the roads are tranquil, neutral tones, and a serene blue path flows before you. It’s as if you’re in a kayak, on a river, being gently pulled along by the flow of water.

That’s not true, of course, because why would there be that much water in Los Angeles?

At heavy intersections, like Highland Ave. and Franklin Ave., you see no information about the flow of traffic in any direction. Instead of blue, you should see the streets run red with the blood of the Traffic God. Woe betide thee that commute on his most sacred of poorly designed intersections!

Tonight, Apple Maps routed me down Cahuenga to Highland. That sent me past the large, somewhat famous, amphitheater known as The Hollywood Bowl. Not a big deal, unless there’s an event at The Bowl. Guess what? There was an event! Van Halen! There were orange, safety cones and traffic cops directing at intersections. Apple Maps just herp-derped me through that. The only difference in the display was the estimated arrival time slowly ticking upward as I crawled.

On exactly one occasion I had Apple Maps present me with a yellow bar across the top, and Siri’s voice notified me that there was a delay due to an accident. (No alternate routing was provided on this occasion.) Waze has a leg up on Apple and Google when it comes to accident notifications. You even get notified about which lane the accident is in. Google sources some Waze data, but isn’t as specific. On the 101 N last night there was a very sudden slowdown, without warning, at a time of night when there shouldn’t be traffic at all. I waited patiently for Apple Maps to let me know what it was, and Apple Maps was oblivious to it. There was apparently a car accident that closed two lanes, and the car was being loaded on to a flatbed truck, so it wasn’t recent. Why Apple Maps kept silent about it, I don’t know.

The “not showing traffic when you’re en route” question puzzles me too. And TomTom, which is Apple’s data provider, does offer a (paid) service with alerts about traffic. I don’t think Apple’s privacy approach (it splits the route halfway and runs it under another random ID) is the cause, but it seems odd not to feed in traffic data in from other devices on the same route ahead of you.
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The death of advertising and the future of advertising » Tech.pinions

Ben Bajarin:

our research indicates the extremely valuable 18-35 yr old demographic ranks highest in our surveys of those who use an ad blocker. In the US particularly, 4 in 10 millennials admit to blocking internet advertising. Anyone in marketing will tell you this age bracket is highly sought after by marketers. In follow-up interviews I’ve had with this demographic, one of the driving motivations for use of an ad blocker is so they can block ads on YouTube. Watching videos on YouTube is a hefty part of millennials’ weekly activity and many indicated to me their desire to skip ads and get right to the video was centered on their feeling ads were a waste of time. They were going to YouTube to see a short video and did not feel a 5 or 15-second ad before a video was an efficient use of their time. I also asked millennials how they found out they could block ads on the web and the most common answer was from a friend. It seems ad blockers are going viral with many US millennials and it is unlikely this trend loses steam any time soon.

Remember too that those young millennials are highly likely to be using an iPhone – where they can now get an adblocker too.
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Reverse engineering proves journalist security app is anything but secure » Motherboard

JM Porup:

On Friday, Motherboard reported that the new Reporta app, billed as “the only comprehensive security app available worldwide created specifically for journalists,” may not be secure at all.

After we published our story, Frederic Jacobs, Open Whisper Systems’s lead developer for their secure messaging app, Signal, spent his Friday night at home reverse engineering the Reporta binary for iOS. He published the results here. His conclusion was, in a tweet, “Sloppy engineering. Reporta is forensics & analytics rich.”

“Every action is logged,” he wrote in his report. Google Analytics is built into the app, which stores the logs in a local cache before uploading them to Google’s servers. Reporta also uses Twitter’s Crashlytics crash-reporting framework, he explained.

“If you’re building an app for journalists in ‘potentially dangerous conditions,’” Jacobs wrote in a Twitter direct message, “you shouldn’t be tracking your users that much. And certainly not giving out that information to third parties without asking for consent of their users.”

Also has variable use of https and on-device encryption.
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Windows 10 does not change the PC’s fate » Gartner

John Lovelock:


The market is still rebalancing. PC sales continue to decline, and tablets are the preferred consumption device. But new lightweight PCs have emerged that can compete with tablets as an all-day carry device. Made possible by Ivy Bridge architecture in 2013, which has improved steadily since, the new ultramobile premium devices, such as Microsoft’s Surface, now compete with tablets on four fronts; mobility, light weight, all-day batteries and lower price. Windows 10 is targeted at the last of the tablet’s differentiators – ease of use and empowering users.

The global installed base for desktops and laptops will decline for at least five more years, nothing changes that. However, the PC ecosystem now has a Windows 10 device that can re-engage users in the thin, light, all-day ultramobile devices that pack the power of a PC. Ultramobile premium devices halt the decline in PC shipments in 2017 and halt the decline of the PC installed base in 2019.

If you’re into webinars, Gartner is doing a free one at 11am EDT today (Tues October 6) on the PC market’s impact on overall IT spending. “Webinar”. Hmm.
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Start up: flat design problems , ad tech stocks drop, life inside HP, LG’s challenge, and more


Google’s got a new motto. Photo by vizeur_photos on Flickr.

You can sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 11 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Flat design: its origins, its problems, and why Flat 2.0 is better for users » Nielsen-Norman Group

Kate Meyer:

Google’s Material design language is one example of flat 2.0 with the right priorities: it uses consistent metaphors and principles borrowed from physics to help users make sense of interfaces and interpret visual hierarchies in content.

The Evernote app for Android is a good example of the possible benefits of flat 2.0. Despite having a mostly flat UI, the app provides a few subtle shadows on the navigation bar and the floating plus button (‘add new’). It also makes use of the card metaphor to display content as flat, layer-able planes in a 3D space.

As with any design trend, we advise balance and moderation. Don’t make design decisions that sacrifice usability for trendiness. Don’t forget that—unless you’re designing only for other designers—you are not the user. Your preferences and ability to interpret clickability signifiers aren’t the same as your users’ because you know what each element in your own design is intended to do.

Early pseudo3D GUIs and Steve-Jobs-esque skeuomorphism often produced heavy, clunky interfaces.Scaling back from those excesses is good for usability. But removing visual distinctions to produce fully flat designs with no signifiers can be an equally bad extreme. Flat 2.0 provides an opportunity for compromise—visual simplicity without sacrificing signifiers.

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Ad tech stocks keep falling » WSJ

Jack Marshall notes they’re down by 17%-50%:

Serious questions about the future of ad tech and online advertising are also mounting. Some online publishers say they’re now actively avoiding working with third-party ad tech firms, for example, because they argue the vendors devalue their ad space.

Meanwhile the industry is struggling to come to grips with major challenges such as the growth of ad-blocking technologies, and the ongoing problem of fraudulent or “non-human” Internet traffic.

The latter problem might be the one that really does for ad tech companies.
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Autonomy ex-boss Lynch tells of poisonous life within HP in High Court showdown » The Register

Neil McAllister:

The suit asserts that many parties within HP “viewed Autonomy negatively,” including HP CFO Cathie Lesjak, who had never liked how the merger looked on paper; HP’s then-software boss Bill Veghte, who hadn’t played a role in the acquisition and reportedly felt snubbed; and the bosses of HP’s hardware division, who viewed Apotheker’s software-centric strategy as a threat.

Even where there was no direct animosity at play, other HP divisions were given perverse incentives to undermine Autonomy, Lynch claimed.

“In Autonomy’s case, other HP business units did not receive ‘quota credit’ or commissions for sales of Autonomy products,” the suit reads. “As a result, HP business units were incentivized to market and sell competing third-party products rather than Autonomy software.”

When HP did sell Autonomy to its customers, the suit alleges, it often did so at deep discounts, without Autonomy’s knowledge. In other cases, HP sales teams would jack up Autonomy’s price tag to boost their own bottom line, which had the result of making competing software look like a better bargain.

Similarly, sales of HP hardware to Autonomy didn’t count toward the hardware division’s sales quota. Thus, Lynch’s suit alleges, the hardware group refused to certify Autonomy on its machines. Dealings with the hardware group were so fraught, the suit adds, that even obtaining HP hardware on which to demo Autonomy proved impossible, and the demo machines were ultimately sourced from competitors, such as Oracle.

Read all about it. Seems like quite standard corporate politics, especially in a sales-driven environment like HP.
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Apple’s clever tech makes the iPhone 6s nearly waterproof » WIRED

Brian Barrett:

The phones that have offered this level of water resistance, though, haven’t exactly been chart-toppers. The Samsung Galaxy S6 Active; the Sony Xperia Z3; the HTC Desire Eye; these are phones (or variants) you may have heard of, but their aquaphobia hasn’t demonstrably made them any more desirable. Besides which, the new iPhones aren’t necessarily more water-resistant than others, at least not in any way that’s easily perceivable to consumers; they’re just water-resistant in a more clever way.

Even if it’s largely invisible to its customers, that cleverness could pay off soon for Apple. “Now that you can pay a small monthly fee and get a new iPhone every year, Apple’s going to be getting a lot of iPhones back,” says Suovanen of the company’s new iPhone Upgrade Plan. “In the long run this may help them save money. Because the iPhones are less susceptible to water damage, they’re getting them back in better condition.”

That helps explain, too, Apple opting not to coat the case itself. The same features that make a waterproof case effective make it hell to take apart or repair.

“Nearly waterproof” is a nothing phrase; it’s like “nearly pregnant”. It’s water-resistant to a higher IP rating than previous models. That nothing has been bruited about this seems anomalous.
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Google’s ‘Don’t Be Evil’ becomes Alphabet’s ‘Do the Right Thing’ » WSJ

Alistair Barr:

“Don’t be evil” is so 2004.

Alphabet Inc. posted a new code of conduct for its employees Friday, after Google completed its transformation into a holding company. There were few substantive changes in more than 20 documents filed with the Securities and Exchange Commission; the Alphabet code of conduct, posted on its website, is among them.

Google’s code of conduct, of course, is best-known for its first line, which was also included in Google’s 2004 filing for its initial public offering: “Don’t be evil.”

Alphabet’s code doesn’t include that phrase. Instead, it says employees of Alphabet and its subsidiaries “should do the right thing – follow the law, act honorably, and treat each other with respect.”

“Don’t be evil” marked Google’s aspiration to be a different company. But the phrase also has been held up by critics who say Google has not always lived up to it.

Google’s code of conduct is much longer than Alphabet’s. It includes idiosyncracies about drinking alcohol at work (OK but not too much) and taking pets to the office (dogs are cool but cats are discouraged).

The Alphabet code sticks to the basics: avoid conflicts of interest, maintain integrity and obey the law.

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Apple patent for iPhone with wraparound screen » Business Insider

Lisa Eadicicco:


The patent, which was published on September 29, is a continuation of various patents Apple has filed in the past. It’s not necessarily a new idea — Apple has been filing similar patent applications since 2013. Regardless, it’s still interesting to speculate that the company may still be experimenting with these types of ideas.

In the document, Apple says that a design like this could change the way we use our iPhones. If the screen of your iPhone were extended, you wouldn’t be limited to interacting with the device’s screen only on the front of the phone.

Apple notes that other aspects of the device found along the side — such as the mute switch, power, and volume buttons — can’t be used with apps since they’re only programmed to perform one task.

Apple’s been doing this since 2013, which implies it thinks it’s a fruitful thing to follow. Notice there’s no home button. (10yo’s opinion: “they haven’t thought this through. People drop their phones and if you have a wraparound one it will break.”)
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FBI: We unmasked and collared child porn creep on Tor with spy tool » The Register

Luis Escobosa, of Staten Island, admitted to Feds he broke federal child pornography laws by viewing depraved photos on a hidden Tor service. Unknown to Escobosa, the Feds were running the hidden server, and were using it to feed him spyware.

The child porn website’s systems were seized in Lenoir, North Carolina, after agents got a court order in February. The Feds continued to keep it in operation for two weeks afterwards to catch perverts using it. The site had nearly 215,000 users.

Because users had to use Tor to access the warped website, the web server’s logs were of little use to investigators – they simply listed the nodes of the anonymizing network. Instead, the FBI deployed a NIT – a “network investigative technique,” or what in the hands of criminals would be termed spyware.

The FBI has been using NITs for over a decade. While the Escobosa indictment doesn’t give details, other court documents have stated that the software was developed by adapting a tool written by white hat hacker HD Moore called the Metasploit Decloaking Engine.

A NIT works like this: a file, typically a Flash file, is hosted by a seized child porn website, and sent to web browsers when perverts visit the hidden service via Tor. This Flash file is run in Adobe’s plugin, and establishes a direct connection to an FBI-controlled server on the public internet without going through Tor.

The Feds can then, in most cases, read off the user’s real public IP address from this connection, unmasking the scumbag.

Hmm – maybe keep Flash just for Tor sites? Wait, this is complicated.
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Apple Pay’s grim reality » PaymentsSource

Daniel Wolfe:

Drilling down to individual financial institutions, there is still little movement among consumers, even at major debit issuers like SunTrust.

“Adoption numbers are pretty small at this point,” said Shannon Johnson, SunTrust’s senior vice president of consumer deposits and payments, in a separate presentation at PayThink. “At SunTrust, about 15% of iPhone 6 owners have provisioned their card and about 25% of those have done [at least one] transaction.”

First Financial Credit Union also presented Apple Pay adoption figures at the event. Of its 65,000 members, 9,000 use mobile banking and 48% of those use an iPhone. Of the iPhone users, just 8% – 345 members – use Apple Pay.

The lack of use stems, in part, from a lack of creativity among Apple partners, Johnson said. For most issuers, Apple Pay abruptly appeared on the scene with little warning but a clear message to get on board.

“Prior to that it was conceptual, the option of mobile wallets; it then became real,” she said. “We’re so early in the stages in terms of understanding the opportunity.”

Low use isn’t surprising, because until last week in the US you could just swipe your card to make a transaction: quicker than Apple Pay. Now, people will have to insert their cards into readers (“dip”) and sign, at least; or dip-and-PIN. This has already led to longer queues, apparently. So Apple Pay might appeal as a quicker way to do things. Being ready to catch markets just as they take off is the key.
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Apple CEO Tim Cook: ‘privacy is a fundamental human right’ » NPR

The full interview is on the page; there are short transcript extracts, including this:

Let me be clear. If you buy something from the App Store, we do know what you bought from the App Store, obviously. We think customers are fine with that. Many customers want us to recommend an app.

But what they don’t want to do, they don’t want your email to be read, and then to pick up on keywords in your email and then to use that information to then market you things on a different application that you’re using. …

If you’re in our News app, and you’re reading something, we don’t think that in the News app that we should know what you did with us on the Music app — not to trade information from app to app to app to app.

That latter part is the real distance between Apple and Google. Question is, which leads to the better customer experience over time?
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Will LG’s V10 flagship be able to shake China’s and India’s smartphone market? » Strategy Analytics

Woody Oh of the analysis company takes an overview of LG’s new phone:

it’s getting clear that LG has put the utmost efforts in creating V10 in the following aspects.

1. Dual Screens : While it is estimated to be an extremely hard task to implement dual screens with one LCD panel, LG did a great job in creating the small, but “always-on” secondary display where you can make your smartphone usage better and more diversified.

2. Dual Cameras (5MP+5MP, Front-facing) : While we have to wait for LG’s updates on the applicable usages by this dual front-facing cameras, the purported function to be able to widen the angle when taking the selfie would be regarded as a differentiator, requiring no need to bring the selfie stick when you are in a hurry.

3. Separate 32bit Hi-Fi Audio DAC (Digital to Analog Convertor) supporting 384kHz and Headphone AMP : Listening to music on smartphones are becoming a common habit for almost all smartphone users, young generation in particular, so users are naturally keen to seek for better audio quality while listening. LG’s new bid for integrating the separate Hi-Fi audio chip and headphone amplifier will be a clear differentiator in this respect as more and more people are inclined to carry only one multi-media focused device these days.

4. Professional Mode of Camera and Video: Needless to say, LG is one of the best smartphone makers who can create the best still image quality with its differentiated software, enabling an even novice to take the best picture with very easy mode setting. With V10, LG is expected to make a step further, making the common users become the best movie maker with its easy, but professional setting mode.

I look at that list, and I think: if Apple put those into a new phone, which would it make a noise about? Which would reviewers and customers make a noise about? I think the audio and “camera pro mode” things are gimmicks: you’ll never, ever, ever hear the difference in sound (young users have never, ever sought “better audio quality”; ironically, that’s for oldsters, whose hearing is already deteriorating). Camera pro modes are recipes for confusion.

The dual screen? Depends how useful it really is. The dual front cameras? Might be popular.

The real question is: what’s the difference between a truly useful feature and a gimmick? I don’t think it’s self-evident. (The whole SA note is worth reading for its points about branding too.)
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Taiwan market: Toshiba no longer selling consumer notebooks » Digitimes

Aaron Lee and Adam Hwang:

Toshiba has shifted its notebook marketing focus from consumer to business-use models in Asia, Latin America and Central Europe, and has stopped selling consumer notebooks in Taiwan, according to the vendor’s Taiwan sales agent Grainew.

However, Toshiba will maintain marketing of consumer and business notebooks in West Europe and North America markets because consumer models are still profitable there, Grainew said.

In the Taiwan market, Grainew sells about 1,000 units of a Toshiba high-end business notebook model a month currently and expects monthly sales to increase 10-20% in 2016, the company indicated. While unit sales has decreased after giving up the consumer segment, overall gross margin has increased significantly, Grainew said.

Tiny numbers; smaller companies like Toshiba will increasingly withdraw completely from the consumer PC market because the margins aren’t there.
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Start up: the Nexus puzzle, Stagefright 2.0 (bigger!), T-Mobile US data hack, Fiorina’s iPod miss and more


How do you make cakes sell better if they make people feel guilty? Photo by ricardogz10 on Flickr.

You can now sign up to receive each day’s Start Up post by email. You’ll need to click a confirmation link, so no spam.

A selection of 12 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google’s Nexus phones are just ads » The Verge

Vlad Savov:

new Nexus phones are also profitless love letters to fans, designed to induce goodwill for the Google brand. How can a company that depends on making money from each unit of hardware sold hope to compete with that?

Motorola went all-out with the Moto X Pure this year, seeking to deliver the cleanest possible Android experience, best possible specs, and lowest possible price, all while operating independently of carrier interference. That’s as close to Google’s Nexus ideal as any Android manufacturer has ever come. So if Google’s Nexus motivation was truly to set a template of good practices to follow, to define a user experience benchmark, and to seed the development of a better Android ecosystem, it would have stopped and applauded Motorola for its efforts this year.

Instead, Google is undercutting the $399 Moto X Pure with the $379 Nexus 5X, which has the added benefit of a fingerprint sensor and matches the Moto X with a highly rated camera capable of 4K video. I don’t know whether to describe this as a knife in the back or an arrow to the knee, but Google’s actions are certainly doing violence to its Android partners’ best-laid plans.

Lenovo/Motorola’s mobile division loses money. So it’s pretty certain that if the Nexus phones undercut them, they lose money. That makes them deflationary to the Android ecosystem; it’s as though Microsoft were selling $150 full-spec PCs under its own brand. Savov hits the nail on the head (once more): the Nexus program just doesn’t make sense in a wider view.
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Stagefright 2.0: MP3 and MP4 can hack billion Android phones » Fortune

Robert Hackett:

It’s time to evacuate the Android dance floor—lest you be infected by the sound.

Two new critical vulnerabilities in Google’s mobile operating system announced by security researchers on Thursday put more than a billion Android devices at risk of being hacked. That means “almost every Android device” is affected, ranging from Android version 1.0 to the latest version 5.0, also known as “Lollipop,” the researcher said.

Attackers can exploit these computer bugs by tricking users into visiting websites that host malicious MP3 or MP4 files. Once a victim previews one of these infected multimedia files, which commonly package music or video, that person’s machine can swiftly be compromised. The issue involves how Android processes these files’ metadata through a media playback engine named Stagefright.

Yes, it’s Stagefright, and it’s back; it can once more access data, cameras, microphone and photos. But on pretty much any Android phone ever. It’s incredibly unlikely to be exploited by any but state-level hackers.

Still, Google was told on 15 August, and sent updates to OEMs and carriers on September 10. Have they rolled out? Find out by using Zimperium’s Stagefright detector app. (You have to love the reviews complaining that it shows “false positives”.)
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Amazon to ban sale of Apple, Google video-streaming devices » Bloomberg Business

Spencer Soper:

Amazon.com is flexing its e-commerce muscles to gain an edge on competitors in the video-streaming market by ending the sale of devices from Google and Apple that aren’t easily compatible with Amazon’s video service.

The Seattle-based Web retailer sent an e-mail to its marketplace sellers that it will stop selling Apple TV and Google’s Chromecast. No new listings for the products will be allowed and posting of existing inventory will be removed Oct. 29, Amazon said. Amazon’s streaming service, called Prime Video, doesn’t run easily on its rival’s hardware.

Filed under “strategy tax”. Possibly the profits on the Apple TV and Chromecast weren’t very high, but Amazon still sells smart TVs that don’t play Prime Video.
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CEO responds to Experian data breach » T-Mobile

John Legere:

We have been notified by Experian, a vendor that processes our credit applications, that they have experienced a data breach. The investigation is ongoing, but what we know right now is that the hacker acquired the records of approximately 15 million people, including new applicants requiring a credit check for service or device financing from September 1, 2013 through September 16, 2015. These records include information such as name, address and birthdate as well as encrypted fields with Social Security number and ID number (such as driver’s license or passport number), and additional information used in T-Mobile’s own credit assessment. Experian has determined that this encryption may have been compromised. We are working with Experian to take protective steps for all of these consumers as quickly as possible.

Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian, but right now my top concern and first focus is assisting any and all consumers affected. I take our customer and prospective customer privacy VERY seriously.

Sure, you take it seriously, Mr Legere (and I mean that seriously) but there’s a single point of failure in the way that you trusted a third party with your customers’ data. That’s poor system design, which means that actually customer privacy wasn’t taken that seriously. Wonder if a class action will follow.
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Xiaomi confronts an unnerving time » WSJ

Li Yuan speaks to Xiaomi’s founder Lei Jun:

How Xiaomi responds [to new challengers] could offer a clue to how well China’s booming tech industry transitions to its next stage. Riding a wave of growing mobile Internet adoption, China’s technology sector has churned out significant global companies and minted fortunes. But growth is slowing across the board, presenting challenges to a new generation of entrepreneurs who must learn how to manage in tougher times.

Mr. Lei sees a five-year lull in smartphone innovation that will make “wow” moments harder to come by, and will require competitors to focus on user experience to differentiate and tap consumer niches. The key, he says, is to provide value.

“We’re doing what Uniqlo, Muji and Ikea have been doing,” he said. “Our ultimate goal is to make good but cheap things.”

That five-year lull is quite a thing to contemplate.
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The cost of mobile ads on 50 news websites » The New York Times

Gregor Aisch, Wilson Andrews and Josh Keller:

Ad blockers, which Apple first allowed on the iPhone in September, promise to conserve data and make websites load faster. But how much of your mobile data comes from advertising? We measured the mix of advertising and editorial on the mobile home pages of the top 50 news websites – including ours – and found that more than half of all data came from ads and other content filtered by ad blockers.

It’s a hell of a graphic. The “cost to load” data is eye-opening: it’s pretty much always far, far bigger than that of the editorial. (Why? I mean, one comes for the editorial, including pictures; why are ads so much bigger?) The Guardian comes a long way down the list – as in, it has a very low ad load – which might be, I suspect, because the US version of the site doesn’t yet have that many ads.

There’s an accompanying article by Brian X Chen, which also appeared in print.

Note too that articles like this fulfils one of my expectations ahead of the launch of iOS 9: it spreads the word of the existence of this facility on iOS, which will lead to Android users wanting to know how they can get it too.
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A creativity lesson from Betty Crocker » Psychology Today

Drew Boyd:

In the 1950s, General Mills launched a line of cake mixes under the famous Betty Crocker brand. The cake mixes included all the dry ingredients in the package, plus milk and eggs in powdered form. All you needed was to add water, mix it all together, and stick the pan in the oven. For busy homemakers, it saved time and effort, and the recipe was virtually error free. General Mills had a sure winner on its hands.

Or so it thought. Despite the many benefits of the new product, it did not sell well. Even the iconic and trusted Betty Crocker brand could not convince homemakers to adopt the new product.

General Mills brought in a team of psychologists. Something unusual was going on. The company needed to make its next move very carefully if it was going to get this product off the ground.

Why were consumers resisting it? The short answer: guilt. The psychologists concluded that average American housewives felt bad using the product despite its convenience. It saved so much time and effort when compared with the traditional cake baking routine that they felt they were deceiving their husbands and guests. In fact, the cake tasted so good that people thought women were spending hours baking. Women felt guilty getting more credit than they deserved. So they stopped using the product.

Now think carefully: what’s your next step? (Scrapping the line is not an option.) I wonder if there are any lessons for smartphone makers in this.
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How Steve Jobs fleeced Carly Fiorina » Medium

Steven Levy utterly destroys any claims to negotiating competence that would-be Republican presidential candidate Carly Fiorina might have, pointing to the many ways that Jobs steamrollered her (from the colour of the iPod to the pre-installation of iTunes on HP PCs). But this is the coup de grace:

The ultimate irony is that if Fiorina had been familiar with the assets of the company she ran, she might have had much more leverage to cut a better deal with Jobs. When she made her disastrous 2002 acquisition of Compaq, HP took possession of its patents, including those generated by the research division of the Digital Equipment Corporation, the iconic minicomputer company that Compaq itself bought in 1998. It turns out that researchers in DEC’s Palo Alto lab had created a hard-disk MP3 player — essentially inventing key parts of the iPod several years before Apple did. The project never got any love, though a clunky version of it had actually been announced at CES in 2000. Still, among the patents DEC secured were some very broad ones regarding the way music was drawn from the disk drive while conserving battery power. Had Fiorina known this, she might had been able to get a much better deal with Apple  —  because she could have credibly claimed that the iPod infringed on HP’s intellectual property.

Based on this, you’d have to (holds nose) vote for Trump. At least he has actually succeeded in negotiations, and created rather than destroyed shareholder value. If, that is, you think those are things that matter in presidential candidates. Which isn’t self-evident.
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EMV’s reality: more online fraud » PaymentsSource

Rurik Bradbury:

Only 22% of small to mid-sized retailers reported that they are prepared to meet the [October 1] deadline [when retailers have to make customers use EMV-compliant payment terminals]. And, according to a recent SoftwareAdvice.com study, 23% believe upgrading to EMV is unnecessary.

Additional data from a large research firm suggests that almost 50% of U.S. retailers will not be EMV-compliant by the end of 2015. These merchants, just under half of all U.S. retailers, will be in for a rude awakening when they start receiving chargeback bills for fraudulent transactions.

The shift to EMV should significantly reduce in-store fraud for retailers that upgrade their payments processing systems, as the new cards will have an embedded chip that generates a unique token for each transaction, making them extremely difficult or nearly impossible to counterfeit. However, fraudsters will not just throw in the towel and get day jobs, they will simply change their tactics to exploit less secure payment channels.

In many ways, criminal fraud is like running water, when one area is firmly sealed off, it simply flows to the next open gap, which in this case is e-commerce. In the digital world, only the card digits and Card Verification Value (CVV) are used, and chip technology cannot help, which will make digital payments an easier, more lucrative target for fraudsters to target. According to a study by the Aite Group, in Australia, online or card not present (CNP), fraud increased from $72.6 million AU in 2008 to $198.1 million AU in 2011 – a 100 percent increase in CNP fraud in three years following the EMV upgrade. A similar spike occurred in Canada and the UK after each country migrated to EMV terminals.

The same, or worse is expected to happen in the U.S.

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Apple’s software king Eddy Cue on streaming battles, the iPhone 6s and getting rid of roaming charges » London Evening Standard

Jimi Famurewa got some time just ahead of the iPhone launch. Most of the interview is straightforward, but for this snippet at the end:

[Cue] taps his phone and makes an offhand comment about “trying not to get roaming charges” while in London which, I note, proves how insanely expensive phone calls and data can be abroad. “It’s sad, it’s another problem,” says Cue. “We’re trying to fix it and we’re making a little bit of progress but you’ve got to convince a lot of people.” It sounds like an impossible task. But that, you would imagine, is where the famous flair will come in.

“We’re trying to fix it”? That throwaway remark is going to fuel a lot of “OMG Apple roaming MVNO” talk. But it’s certainly not an accident.
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The new Apple Maps vs. Google Maps: which is right for you? » Howto Geek

Chris Stobing:

If you’ve been using Google Maps for a number of years and your account already has all your contacts saved – great, go for Google. If you prefer to use Siri to launch your Maps application or want to be able to see where you’re going without having to unlock the phone, Apple Maps is on the job. There may have been a point in time when Google Maps held the crown as the best (and for awhile; only) real map app out there, but now Apple Maps lives alongside its legacy with just as much functionality and flexibility as the rest.

“Apple Maps in ‘no longer as bad as on first day'” shocker. (Plus “Google Maps unable to improve beyond where it was three years ago”.) The biggest gap is in public transport; while apps can close that, it’s still unsatisfying when your only offerings are cars or Shanks’s pony.
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Samsung TVs appear less energy efficient in real life than in tests » The Guardian

Arthur Nelsen:

The lab studies found that Samsung’s ‘motion lighting’ feature reduced the TV sets’ brightness – and power consumption – under international electrotechnical commission (IEC) test conditions. These involve the playback of fast sequences of varied material, such as recorded TV shows, DVDs and live broadcasts.

But under real-world viewing conditions, no reductions in power consumption were registered, making the sets’ power consumption, fuel bills and carbon emissions correspondingly higher.

After tests in February, a ComplianTV report, which did not name Samsung, said: “The laboratories observed different TV behaviours during the measurements and this raised the possibility of the TV’s detecting a test procedure and adapting their power consumption accordingly. Such phenomenon was not proven within the ComplianTV tests, but some tested TVs gave the impression that they detected a test situation.”

“Samsung is meeting the letter of the law but not the spirit of the law,” Rudolf Heinz, the project manager of ComplianTV’s product lab, told the Guardian.

Oh, come on, Samsung would never.. oh.
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Start up: Microsoft and Google make up, the social network paradox, adblocking v disability, and more


Samsung Pay in action. Photo by TheBetterDay on Flickr.

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A selection of 9 links for you. Use them wisely. I’m charlesarthur on Twitter. Observations and links welcome.

Google, Microsoft resolve global patent fight over phones, Xbox » Bloomberg Business

Susan Decker and Dina Bass:

Google and Microsoft have agreed to end their long-running patent feud over smartphones and video game systems, dropping about 20 lawsuits in the U.S. and Germany.

The two companies, which didn’t disclose financial terms, have been litigating over technology innovations for five years. Google’s former Motorola Mobility unit had been demanding royalties on the Xbox video-gaming system, and Microsoft had sought to block Motorola mobile phones from using certain features.

The companies pledged in a statement to work together in other ways related to intellectual property, including development of a royalty-free, video-compression technology to speed downloads, in an initiative that also involves Amazon.com Inc. and Netflix Inc. They will also lobby for specific rules on a unified patent system throughout Europe.

So all the patent wars of the past five years are pretty much done – aside from Samsung-Apple, which is limited now to the US but still putters along.
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The social network illusion that tricks your mind » MIT Technology Review

Network scientists have known about the paradoxical nature of social networks for some time. The most famous example is the friendship paradox: on average your friends will have more friends than you do.

This comes about because the distribution of friends on social networks follows a power law. So while most people will have a small number of friends, a few individuals have huge numbers of friends. And these people skew the average.

Here’s an analogy. If you measure the height of all your male friends. you’ll find that the average is about 170 centimeters. If you are male, on average, your friends will be about the same height as you are. Indeed, the mathematical notion of “average” is a good way to capture the nature of this data.

But imagine that one of your friends was much taller than you—say, one kilometer or 10 kilometers tall. This person would dramatically skew the average, which would make your friends taller than you, on average. In this case, the “average” is a poor way to capture this data set.

Exactly this situation occurs in social networks, and not just for numbers of friends. On average, your coauthors will be cited more often than you, and the people you follow on Twitter will post more frequently than you, and so on.

Basically, it can mean that minority views espoused by those with many followers can be accepted easily as “widely true”. Which of course it isn’t. Sure you can think of many examples.
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How ad-blocking software could revolutionise disabled people’s lives » The Guardian

Anna Bawden:

For people with photosensitive epilepsy, frequently flashing or flickering images could trigger or increase the risk of a seizure, while automatic advertising can be distressing for those with learning disabilities because it hinders concentration and therefore comprehension of the content they are trying to consume.

Blind and visually impaired people can also have problems. “If you are blind or visually impaired and using text to speech software on your device, autoplaying animations or video that includes music or audio makes some web pages all but impossible to access,” says Robin Christopherson, head of digital inclusion at charity AbilityNet, in his latest blog. “The audio that automatically starts playing completely obscures the speech of the screen reader. This means that blind people can’t hear the screen reader and therefore they can’t navigate to the ‘stop’ button to stop the noise.”

Shall we call them disability unblockers?
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Digicel first mobile group to block ads in battle against Google » FT.com

Robert Cookson:

Mobile operator Digicel has started blocking advertisements on its networks in the Caribbean as part of a plan to force internet companies including Google, Yahoo and Facebook to pay to access its customers.

The company is controlled by Denis O’Brien, Ireland’s richest man, and is the first mobile operator to deploy the blocking technology against big Silicon Valley groups that rely on advertising.

Digicel suggested that if those companies want to unblock their ads, they should contribute to the costs of the mobile telecoms infrastructure required to deliver them.

“Companies like Google, Yahoo and Facebook talk a great game and take a lot of credit when it comes to pushing the idea of broadband for all — but they put no money in,” said Mr O’Brien. “Instead they unashamedly trade off the efforts and investments of network operators like Digicel to make money for themselves.”

This feels wrong – if the countries where it’s done have any sort of view on net neutrality, they would have to intervene over this.
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Review: Samsung pays where Apple can’t » WSJ

Geoffrey Fowler:

Samsung Pay is just as easy to use as Apple Pay and Android Pay—you don’t have to dig deep into your phone or type any long passwords. To launch it, even when your phone screen is dark, flick up from the bottom and place your finger on the fingerprint reader.

But Samsung Pay faces an unusual hurdle: awkwardness. Attempting to use it for the past few weeks, I got the stink-eye from many merchants, as if I were some kind of con artist or hacker. Here’s a typical encounter at a downtown San Francisco bakery:

Me: “I’m going to pay with my phone.”

Clerk: “Sorry, we don’t have Apple Pay.”

Me: “This isn’t Apple Pay. It’s like a credit card on my phone.”

Clerk: “We don’t have that.”

Me: “It’s something new called Samsung Pay. It will work.”

Clerk: “No, it won’t.”

It did, but the US is still stuck somewhere in the 20th century when it comes to banks, cards and payments. (Among other things.) Samsung’s hybrid solution, which works with terribly insecure swipe card readers, but securely as Apple or Android Pay, is a good in-between. The US is meant to be implementing chip/sign (it was too cowardly to do chip/PIN) from October; let’s see how that goes.
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The state of JavaScript on Android in 2015 is… poor » Discourse Meta

Jeff Atwood:

In a nutshell, the fastest known Android device available today – and there are millions of Android devices much slower than that out there – performs 5× slower than a new iPhone 6s, and a little worse than a 2012 era iPhone 5 in Ember. How depressing.

We’ve done enough research to know this issue is not really specific to Ember, but also affects Angular and most other heavy/complex JavaScript on Android. Why?

Part of it is indeed Chrome/V8 JavaScript optimization issues on Android as you can see from this AnandTech Galaxy S6 review. Note the browser used:


It’s also partly because single core performance on Android is falling way, way behind iOS. Notice that the flagship Android device barely has the single core grunt of an old iPad Mini based on the old A7 core. Compare single core Android GeekBench versus single core iOS GeekBench:


It seems the Android manufacturers are more interested in slapping n slow CPU cores on a die than they are in producing very fast CPU cores. And this is quite punishing when it comes to JavaScript.

This is becoming more and more of a systemic problem in the Android ecosystem, one that will not go away in the next few years, and it may affect the future of Discourse, since we bet heavily on near-desktop JavaScript performance on mobile devices. That is clearly happening on iOS but it is quite disastrously the opposite on Android.

I am no longer optimistic this will change in the next two years, and there are untold millions of slow Android devices out there, so we need to start considering alternatives for the Discourse project.

Attwood’s suggestions include just focussing on iOS users. A native Android app is too time-consuming/expensive, and the problem he’s seeing with Discourse-based sites running slowly comes despite sending only half as much page content to Android phones compared to iOS.

Lots of frustration expressed by others in the comments too. Though as one says, if you’ve never tried the other OS, you’ll never know (or care) what you’re missing – good or bad.
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Apple Watch India launch delayed due to lack of interest » India Today

Sahil Mohan Gupta:

Sources in the supply chain have revealed to IndiaToday.in that the delay is more to due to lack of interest in Apple’s channel partners in India. They aren’t convinced about the product and no one is willing to take on a massive inventory for a product, which belongs to a category that’s not yet developed in India.

As per the IDC, Apple has shipped 3.6m units of the Apple Watch in the last quarter trailing only FitBit which shipped 4.4m units. IDC estimates that the Cupertino-based company will ship around 22 million units of the product in the calendar.  

Apple is tailed by Chinese start-up Xiaomi, which shipped 3.1m units of its Mi Band. The wearable market is expected to be the next growth category for technology companies. 72.2m wearables will be shipped in 2015, estimates IDC, which will be massive 173% jump over 26.4m units in 2014.

Apple faces stiff competition from Android Wear based wearables which after a recent update also work with the iPhone.

In India, the wearable market hasn’t taken off.

So that’s stiff competition from products in a market that hasn’t taken off?
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What it means to be great » Asymco

Horace Dediu:

Looking at new features like 3D Touch, Live Photos, and better cameras, one can observe how easily acceptable and desirable they are to those who first see them. As were Siri, FaceTime, Touch ID and iCloud, making something meaningfully better is a sign of sustaining innovation which does not over-serve.

Paradoxically, the improvements are not usually things that users ask for. Surveys always show that consumers want “better battery life” or a “bigger screen” but delivering something else entirely which nevertheless leads to mass adoption shows an uncanny insight into what really matters. Indeed, those who deliver only what customers ask for end up marginalized and bereft of profit.

To see improvements which lead to ever-increasing success in the marketplace year after year proves that this is not a transient event. This is no flash-in-the pan. This is not a stroke of genius. This is a process, a factory, a machine. The consistency and relentlessness of success is evidence of something at work that is more permanent.

There are lots of OEMs which offer better battery life than the iPhone (Apple rolled the potential into the iOS 9 software update) and have offered bigger screens for longer than Apple has. And there are OEMs which have offered new functions, yet not integrated into an overarching view of how the device will function now and in the future.
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In schools, Google’s laptops will soon outnumber all other devices combined » BuzzFeed News

Molly Hensley-Clancy and Matthew Zeitlin:

There will be more Google Chromebooks in American classrooms by the end of the year than all other devices combined, Google said today at a company event in San Francisco.

The figure is a striking indication of how quickly, and thoroughly, Google has come to dominate the massive education technology market. In 2012, Chromebooks made up just 1% of devices in American schools; iPads had a more than 50% market share. But by 2014, according to market research firm IDC, Chromebooks were outselling iPads in education.

About 30,000 Chromebooks have been activated every day since the beginning of the school year this September, mostly in schools, Google CEO Sundar Pichai said at the event. In schools, “by the end of this year, there will be more Chromebooks than every other device combined,” Pichai said.

Chromebooks were able to overtake iPads in education because they’re far cheaper — sometimes under $200 — have keyboards, and don’t require additional software because they only run Google’s Chrome browser.

If Pichai is correct (note: don’t rely on Google to give correct information in public statements) then a hell of a lot of Windows PCs must have been junked, along with a ton of iPads and Macs.

I’m dubious. In 2008, there were 15.4m PCs in schools, rising by about 1m every year. In August, the NYT Bits blog said 13.2m systems were shipped in 2014, up 33% on 2013, with Chromebooks making up about a third of them.

On that basis, unless every school is dumping their Windows PCs and iPads for Chromebooks since August, I don’t see how Chromebooks will make up more than 50% of the installed base by January. They might be over 50% of the ongoing sales, though.

That’s not to say they aren’t perfect for schools; only that installed base and sales (market) share are two very different things.
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