Yes, Apple launched new phones the other day. Yes, there isn’t a 3.5mm headphone jack – which will cause varying amounts of trouble for people and accessory makers. There are “AirPods” to buy ($159, or £159 – even with VAT that doesn’t make sense on the exchange rate front).
We know too that Apple faces challenges: the premium smartphone market is saturated, so that pretty much all sales now will be to people who are replacing an existing smartphone; and Apple only targets the premium end, since even the iPhone SE (which does have a 3.5mm headphone hack, and a 16GB model) starts at $350, which is the lower limit of what analysts call “premium”.
But there’s a subtler question around this iPhone. And it’s this: why does Apple call it “7”? Sure, they’ve moved things around, and redesigned this and tweaked that (oh, yeah, headphone jack has gone). This is known as a “refresh” in the business.
So why do we have a number for this product, and yet when the MacBook line had a refresh earlier in 2016, that wasn’t called “MacBook 2” – or even “MacBook 3”, as there was one back in 2010?
Similarly, the expected and long overdue refresh of the Mac Pro isn’t going to be the “Mac Pro 2”; nor is the MacBook Pro line going to get a “MacBook Pro 9”, given that there have been eight iterations already since the line was introduced in February 2011.
On its face, this is puzzling. Apple wants people to upgrade their hardware – that’s where vast amounts of its revenue comes from – and with the iPhone, it signals to people that there are new models available through the numbering system, and also through the colours available. (In 2013, the 5S came in a “gold” colour; in 2015 there was the new “rose gold”.)
By contrast, the PCs come with very little variation in appearance – you have to be quite nerdy to spot the difference between a 2012-vintage model MacBook Pro and the 2015 one, say. Though the MacBook does come in multiple colours, and the “MacBook 2” added rose gold as a colour option. (Hence above we know the right-hand one is a 2016 model.)
Colour as a “novelty” signal has long been a favourite for Apple: remember the original iMac, in “Bondi blue”, where the colour range then expanded – signalling how much newer your model was – until it went mad with the Dalmatian range. Of course if the numbering system were used for the iMac, we’d be up to something like “iMac 20” by now, what with all the variations of the 1998 teardrop, the lampstand, and now the flat-panel version.
Yet the more you look across the product range, the more peculiar this choice of numbering only for phones becomes. It has even been dropped for the iPads; where we used to have iPad 2, 3, 4, and then “iPad mini”, and then Air and Air 2, we now just have iPad Pro and iPad Air. (And mini. Not sure how long that will survive. It’s something of an “iPod touch for the iPad range”.) There’s the Apple TV. Can you tell them apart? Only by size. They don’t get “Apple TV 4”. Airport Express? Airport Extreme?
And how about the iPod? That didn’t get numbers – though it did get descriptors as the range grew (“Classic”, “mini”, “nano”, “shuffle”, “touch”). The changing design was itself sufficient differentiation, perhaps.
Here’s another example from a saturated market: cars don’t get numbers. They get names. There’s the Ford Focus, the Vauxhall Zafira, the Chrysler Plymouth, and so on. Ah – except as John Dodds points out, BMW uses numbers for its ranges (BMW 3 series, 5 series). Hmm.
Note, by the way, that the Watch is getting a “Series 2” moniker, and also new materials and colours. But the descriptors (“Edition”, “Sport”) have been abandoned.
What’s in a name and a number?
What do we conclude? Perhaps those more steeped in marketing will provide a better analysis, but it feels to me as though there’s an urgency in using numbers to name a product: it immediately dates the old one and give the new one a sense of being right here, right now. (Except – odd detail – you won’t find the phone number on the phone itself. Nor is it even displayed in or on the phone. The back of the iPhone used to show the memory; now it doesn’t even do that.)
Why not do the same on the PCs then? It’s not that there’s suddenly a temptation to slide past a lengthening upgrade cycle; Apple used to upgrade them every six months or so like clockwork, but recently has become less interested in doing so. But it didn’t have a number or even descriptor for its PCs back when it was pushing new ones out.
Add in the fact that it’s almost impossible to differentiate between the iPhone 6/6S/7 (and 6+/6S+/7+ – except the latter has dual cameras) except if they’re in unusual colours, and you have a conundrum. Apple attaches numbers to these products in its marketing; yet there’s none on the devices themselves. Perhaps it’s to help people pretend that they have the latest when in fact they don’t; the “unashamedly plastic” 5C sold comparatively poorly (against expectations if Apple had simply continued the iPhone 5, which is what the 5C actually was inside) perhaps because owning one indicated to the world that you didn’t have enough money to buy the top-end new model, the 5S, and that you hadn’t had it the year before either (because you’d have had the 5).
So if the phones don’t have the numbers, why does the marketing? Possibly it’s just to do what marketing should: make you aware there’s a new product. Even if you can’t tell which one other people – or even you – are using. (Do you know which model of phone you have? This might be indicative of how susceptible you are to this marketing method.)
The only other question is: when will Apple stop numbering its iPhones? Will the 2017 version, being the tenth anniversary edition, be the “iPhone Edition” or some such? Once you’re on this thing, it seems unlikely to stop – but I can’t wrap my head around the concept of 2020 rolling around and the “iPhone 9” being unveiled while a few weeks later one of the PCs gets an update that makes it autonomously intelligent with VR, and yet it’s just called “the MacBook”.
(From an idea on Twitter by Joe Asbridge – thanks Joe. Told you I’d write it up eventually.)
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